FedEx r ett av pionjrfretagen inom expressfrakt som tillhandahller en snabb, tidsbunden leverans till mer n 220 lnder och territorier, och antalet frsndelser verstiger 3,9 miljoner frsndelser per dag. Detta stora fretag grundades 5 maj 1971 och kallades brjan p "federal express" innan det bytte namn r 2000 fr att bli FedEx. Dess huvudkontor ligger i Memphis, Tennessee, USA.
FedEx har endast 550 000 anstllda i USA och mer n 300 000 anstllda i andra lnder vilket r 850 000 totalt och mer n 1 950 leveransplatser.
Hur sprar jag FedEx-paket?
FedEx-paket kan spras p tre stt:
- Sprning med ett vanligt sprningsnummer
- Sprning med hjlp av ett referensnummer
- Sprning med hjlp av ett transportkontrollnummer (TCN).
Om du har ett sprningsnummer erbjuder 4tracking.net ett enkelt stt att spra FedEx-frsndelser. Allt du behver gra r att ange ditt sprningsnummer i fltet ovan och klicka p sprningsknappen s kommer du att omdirigeras till sprningssidan dr du fr detaljerad information om din frsndelse inklusive dess plats och datum.
Hur hittar jag ett FedEx-sprningsnummer?
Sprningsnumret fr din frsndelse kan erhllas frn bestllningssidan i butiken dr du bestllde din produkt eller bekrftelsemailet.
Det kan ocks erhllas frn de dokument du fr efter att du skickat frsndelsen.
Hur lng tid tar det fr FedEx att leverera dina paket?
Inom USA strcker sig leveranstiden frn 1 till 5 dagar och upp till 7 dagar fr Hawaii och Alaska.
Fr internationell paketleverans:
Leveranstiden fr FedEx International Priority r 1-3 dagar, 2 dagar fr Kanada, Mexiko och Karibien och 7-14 dagar till andra lnder.
Hur ser FedEx sprningsnummer ut?
De flesta FedEx-sprningsnummer r bara nummer, de kan vara 10, 14 eller 22 siffror lnga. Alla FedEx-sprningsnummer kan sammanfattas enligt fljande:
(# = Bokstav / * = siffra /! = Bokstav eller siffra)
- *** *** *** *
- *** *** *** ***
- 00 *** *** *** ***
- DT1 *** *** *** **
- DT7 *** *** *** **
- *** *** *** *** ***
- 0239 *** *** *** *** *** *
- 4199 *** *** *** *** *** *
- 6129 *** *** *** *** *** *
- 7489 *** *** *** *** *** *
- 91 *** *** *** *** *** *** **
- 92 *** *** *** *** *** *** **
- 94 *** *** *** *** *** *** **
- 96 *** *** *** *** *** *** **
Vad betyder det att paketet eller frsndelsen r p vg (p transport) fr FedEx?
Om statusen fr sprningen av din frsndelse r "I Transit" betyder det att ditt paket r p vg till sin slutdestination. Detta betyder inte ndvndigtvis att ditt paket r i ett fordon i rrelse som en lastbil eller ett flygplan, som det kan vara i en FedEx-anlggning.
Vad betyder det om paketet eller frsndelsen r i (levererat) tillstnd fr FedEx?
Det betyder att kunden eller mottagaren har tagit emot paketet.
Vad betyder det om paketet eller frsndelsen r i (retursnds till avsndaren) fallet fr FedEx?
Detta innebr att FedEx av ngon anledning inte kan leverera paketet till mottagaren, och de brjar returnera paketet till avsndaren. Du mste kontakta avsndaren antingen fr att begra terbetalning av din betalning eller fr att ordna s att den skickas till dig igen.
Vad betyder det om paketet eller frsndelsen r i (undantag) fall fr FedEx?
Ett statusundantag innebr att en ovntad hndelse hindrar ditt paket frn att levereras. Ngra exempel p undantag frn situationen r tullfrsening, eller ingen accepterar leverans av ditt paket, semester, ofullstndiga dokument etc. Om du vill ha mer information om din paketstatus, vnligen kontakta .
Vad ska man gra om ett FedEx-paket blir stulet eller frsvunnet?
Skadekrav
Om du fr skadade frsndelser, s hr rapporterar du det till FedEx:
Steg 1 : Skicka in ett onlineansprk
Kunden skickar ett krav p den officiella FedEx-webbplatsen ( hr ).
Steg 2 : styrkande dokument * (om ndvndigt)
Kunden skickar stdjande dokument online eller via post eller fax till FedEx Shipping Claims Department.
Steg 3 : Schemalgg inspektionen
FedEx kommer att meddela dig om en skanning r ndvndig fr ditt ansprk.
Steg 4 : Ansprket granskas
FedEx Claims Agent kommer att granska och behandla ditt ansprk.
Steg 5 : Ls pstendet
FedEx kommer att informera dig om ansprksbeslutet.
Skadekrav
Om dina paket gick frlorade s hr rapporterar du det till FedEx:
Steg 1 : Skicka in ett onlineansprk
Kunden skickar ett krav p den officiella FedEx-webbplatsen ( hr ).
Steg 2 : styrkande dokument * (om ndvndigt)
Kunden skickar stdjande dokument online eller via post eller fax till FedEx Shipping Claims Department.
Steg 3 : Spra frlorat paket
FedEx sprar det saknade paketet och meddelar dig om resultatet.
Steg 4 : Ansprket granskas
FedEx Claims Agent kommer att granska och behandla ditt ansprk.
Steg 5 : Ls pstendet
FedEx kommer att informera dig om ansprksbeslutet.
Observera: De flesta ansprk kommer att lsas inom 5 till 7 arbetsdagar efter att FedEx tagit emot din bestllning, men undantag r mjliga om ytterligare forskningstid krvs.
* Vrdebevis krvs inte fr ansprksvrden under 100 USD.
Exempel på status som FedEx leveransspårning passerar
| statusar |
| Address corrected |
| Arrived at FedEx hub |
| Arrived at FedEx location |
| At FedEx origin facility |
| At FedEx origin facility, We are working with the shipper to schedule your delivery |
| At delivery, Arrived at customer location for delivery |
| At destination sort facility |
| At local FedEx facility |
| At local FedEx facility, Alternate delivery requested |
| At local FedEx facility, Delivery scheduled via FedEx Ground, not US Postal Service |
| At local FedEx facility, Package not delivered/not attempted |
| At local FedEx facility, Package not due for delivery |
| At local FedEx facility, We are working with the shipper to schedule your delivery |
| At local facility |
| At pickup, Arrived at customer location for pickup |
| Clearance Delay, Held, cleared regulatory agency(s) after aircraft/ truck departed |
| Clearance Delay, Improper or missing paperwork, contact Customer Service |
| Clearance delay - Import |
| Clearance delay - Import, A Power of Attorney (POA) or form letter, authorizing FedEx/Broker to clear the shipment on behalf of the importer, is required for clearance |
| Clearance delay - Import, A confirmation of the value of goods is required |
| Clearance delay - Import, A specialized form/statement is required for clearance from recipient |
| Clearance delay - Import, All pieces have not arrived at clearance port together |
| Clearance delay - Import, Clearance instructions from the importer are required |
| Clearance delay - Import, Customer has requested non-express clearance |
| Clearance delay - Import, Description provided is insufficient to classify commodity |
| Clearance delay - Import, In clearance process |
| Clearance delay - Import, Shipment requires importer's registration/identification number for clearance. (Examples include EIN, SSN, VAT, GST, RFC, etc.) |
| Clearance delay - Import, The shipment needs to go through a formal clearance process and is therefore delayed |
| Clearance delay - Import, Unknown status: Non-FedEx broker |
| Clearance in progress |
| Delay |
| Delay, Business closed- No delivery attempt |
| Delay, Customer not available or business closed |
| Delay, Future delivery requested |
| Delay, Package at station, arrived after courier dispatch |
| Delay, Package delayed |
| Delay, Rerouted to revised delivery address |
| Delay, Retrieved shipment |
| Delivered |
| Delivered, Given to customer. Signature Service not requested |
| Delivered, Left at front door. Package delivered to recipient address - release authorized |
| Delivered, Left at front door. Signature Service not requested |
| Delivered, Left at garage. Signature Service not requested |
| Delivered, Left in mail room. Signature Service not requested |
| Delivered, Package delivered to recipient address - release authorized |
| Delivered, Payment received |
| Delivered, Signature on file |
| Delivery exception, Future delivery requested |
| Delivery exception, Refused - Damaged on delivery |
| Delivery exception, Require special equipment |
| Delivery option request cancelled |
| Delivery option requested |
| Departed FedEx hub |
| Departed FedEx location |
| Dropped off at FedEx Authorized ShipCenter-ROOTS FOUR WINDS |
| Dropped off at FedEx OnSite-WALGREENS |
| In FedEx possession, Package received after final location pickup has occurred. Scheduled for pickup next business day |
| In FedEx possession, Tendered at FedEx location |
| In transit |
| In transit, Package available for clearance |
| In transit, Paperwork available |
| In transit, Paperwork available for non-FedEx broker |
| In transit, Tendered to authorized agent for final delivery |
| International shipment release |
| International shipment release - Export |
| International shipment release - Import |
| Left FedEx origin facility |
| Local Delay, Delay beyond our control |
| On FedEx vehicle for delivery |
| Operational Delay |
| Operational Delay, Incorrect Address |
| Operational Delay, Incorrect address - Apartment/Suite number |
| Operational Delay, Package part of incomplete shipment |
| Out for delivery |
| Picked up |
| Picked up, Package received after FedEx cutoff |
| Picked up, Tendered at FedEx Office |
| Picked up, We are working with the shipper to schedule your delivery |
| Returning package to shipper, Return tracking number |
| Scheduled delivery updated, We have worked with the shipper to schedule your delivery |
| Ship |
| Shipment arriving On-Time |
| Shipment arriving early |
| Shipment cancelled by sender |
| Shipment exception, Improper or missing paperwork - Missing Commercial Invoice - Contact customer service |
| Shipment exception, Shipment weight corrected |
| Shipment exception, Weather delay |
| Shipment information sent to FedEx |
| Shipment information sent to FedEx, Processed by shipper and loaded in trailer said to contain package |