FedEx is one of the pioneering companies in the field of express shipping, providing a fast, time-bound delivery to more than 220 countries and territories, and the number of shipments exceeds 3.9 million shipments per day. This large company was founded in May 5, 1971 and was called the beginning of "federal express" before it changed its name in 2000 to become FedEx. Its main headquarters is in Memphis, Tennessee, USA.
FedEx has only 550,000 employees in the USA and more than 300,000 employees in other countries which is 850,000 in total and more than 1,950 delivery locations.
How do I Track FedEx parcels?
FedEx parcels can be tracked in three ways:
- Tracking using a regular tracking number
- Tracking using a reference number
- Tracking using a Transportation Control Number (TCN).
If you have a tracking number, 4tracking.net provides an easy way to track FedEx shipments. All you have to do is put your tracking number in the field above and click on tracking button then you will be redirected to the tracking page where you will get detailed information about your shipment including its location and dates.
How do I find a FedEx tracking number?
The tracking number for your shipment can be obtained from the orders page of the store where you ordered your product or the confirmation email.
It can also be obtained from the documents you receive after you send shipment.
How long does it take for FedEx to deliver your parcels?
Within the USA, delivery time ranges from 1 to 5 days and up to 7 days for Hawaii and Alaska.
For international parcel delivery:
The delivery time for FedEx International Priority is 1-3 days, 2 days for Canada, Mexico and the Caribbean and 7-14 days to other countries.
How does FedEx tracking numbers look like?
Most FedEx tracking numbers are just numbers, they can be 10, 14 or 22 digits long. All FedEx tracking numbers can be summarized as follows:
(# = Letter / * = number /! = Letter or number)
- *** *** *** *
- *** *** *** ***
- 00 *** *** *** ***
- DT1 *** *** *** **
- DT7 *** *** *** **
- *** *** *** *** ***
- 0239 *** *** *** *** *** *
- 4199 *** *** *** *** *** *
- 6129 *** *** *** *** *** *
- 7489 *** *** *** *** *** *
- 91 *** *** *** *** *** *** **
- 92 *** *** *** *** *** *** **
- 94 *** *** *** *** *** *** **
- 96 *** *** *** *** *** *** **
What does it mean that the parcel or shipment is in (in transit) for FedEx?
If the status of the tracking of your shipment is "In Transit", this means that your parcel is on its way to its final destination. This does not necessarily mean that your parcel is in a moving vehicle like a truck or plane, as it might be in a FedEx facility.
What does it mean if the parcel or shipment is in the (Delivered) state for FedEx?
This means that the customer or the receiver has successfully received the parcel.
What does it mean if the parcel or shipment is in the (returned to sender) case for FedEx?
This means that FedEx cannot deliver the parcel to the recipient for some reason, and they start returning the parcel to the sender. You need to contact the sender either to request a refund of your payment, or to arrange for it to be sent to you again.
What does it mean if the parcel or shipment is in (Exception) case for FedEx?
A status exception means that an unexpected event prevents your parcel from being delivered. Some examples of exceptions to the situation include customs delay, or no one accepts delivery of your parcel, holiday, incomplete documents, etc. If you want more information about your parcel status, please contact.
What to do if a FedEx parcel is stolen or lost?
Damage claims
If you receive damaged shipments, here's how to report it to FedEx:
Step 1: Submit an online claim
The customer sends a claim in the official FedEx website (here).
Step 2: supporting documents * (if necessary)
Customer sends supporting documents online, or by mail or fax to FedEx Shipping Claims Department.
Step 3: Schedule the inspection
FedEx will notify you if a scan is necessary to your claim.
Step 4: The claim is under review
FedEx Claims Agent will review and process your claim.
Step 5: Solve the claim
FedEx will inform you of the claim decision.
Loss claims
If your parcels was lost here's how to report it to FedEx:
Step 1: Submit an online claim
The customer sends a claim in the official FedEx website (here).
Step 2: supporting documents * (if necessary)
Customer sends supporting documents online, or by mail or fax to FedEx Shipping Claims Department.
Step 3: Track lost package
FedEx tracks the missing parcel and notifies you of the result.
Step 4: The claim is under review
FedEx Claims Agent will review and process your claim.
Step 5: Solve the claim
FedEx will inform you of the claim decision.
please note: Most claims will be resolved within 5 to 7 business days after FedEx receives your order, but exceptions are possible if additional research time is required.
* Proof of value documents are not required for claim values below $ 100.
Examples of statuses which FedEx shipment tracking passes
| Statuses |
| Actual Delivery |
| Actual tender |
| Address corrected |
| Arrive at the sorting and distribution center |
| Arrived at FedEx hub |
| Arrived at FedEx location |
| At FedEx origin facility |
| At FedEx origin facility, We are working with the shipper to schedule your delivery |
| At delivery, Arrived at customer location for delivery |
| At destination sort facility |
| At local FedEx facility |
| At local FedEx facility, Alternate delivery requested |
| At local FedEx facility, Delivery scheduled via FedEx Ground, not US Postal Service |
| At local FedEx facility, Delivery scheduled via FedEx Home Delivery, not US Postal Service |
| At local FedEx facility, Package not delivered/not attempted |
| At local FedEx facility, Package not due for delivery |
| At local FedEx facility, Scheduled for delivery next business day |
| At local FedEx facility, We are working with the shipper to schedule your delivery |
| At local facility |
| At pickup, Arrived at customer location for pickup |
| CHINA, GUANGZHOU, ARRIVAL AT OUTWARD OFFICE OF EXCHANGE |
| Clearance Delay, Customs paperwork in transit |
| Clearance Delay, Held, cleared regulatory agency(s) after aircraft/ truck departed |
| Clearance Delay, Improper or missing paperwork, contact Customer Service |
| Clearance delay - Export, In clearance process |
| Clearance delay - Import |
| Clearance delay - Import, A FedEx Systems Outage has delayed release |
| Clearance delay - Import, A Personal Effects form or self-clearance is required |
| Clearance delay - Import, A Power of Attorney (POA) or form letter, authorizing FedEx/Broker to clear the shipment on behalf of the importer, is required for clearance |
| Clearance delay - Import, A confirmation of the value of goods is required |
| Clearance delay - Import, A detailed commodity breakdown with itemized description and values is required |
| Clearance delay - Import, A specialized form/statement is required for clearance from recipient |
| Clearance delay - Import, A verification of the country of manufacture is required |
| Clearance delay - Import, All pieces have not arrived at clearance port together |
| Clearance delay - Import, Clearance instructions from the importer are required |
| Clearance delay - Import, Commercial Invoice is incomplete |
| Clearance delay - Import, Confirmation of currency is required |
| Clearance delay - Import, Customer has requested non-express clearance |
| Clearance delay - Import, Description provided is insufficient to classify commodity |
| Clearance delay - Import, Detailed broker information is required |
| Clearance delay - Import, Goods are subject to regulatory review |
| Clearance delay - Import, Goods are subject to regulatory review. Agency closed |
| Clearance delay - Import, Importer needs to provide tariff number |
| Clearance delay - Import, In clearance process |
| Clearance delay - Import, Manufacturer name and address or manufacturer identification code (MID) for each commodity required |
| Clearance delay - Import, Shipment documentation indicates value discrepancy. Correct value of shipment is required |
| Clearance delay - Import, Shipment requires a Commercial Invoice |
| Clearance delay - Import, The shipment needs to go through a formal clearance process and is therefore delayed |
| Clearance delay - Import, Unknown status: Non-FedEx broker |
| Clearance delay, In clearance process |
| Clearance in progress |
| Custom clearance completed |
| Customs declaration completed |
| DLVRD,The shipment has been successfully delivered |
| Delay |
| Delay, Adult recipient unavailable (age and required identification vary by country |
| Delay, Business closed- No delivery attempt |
| Delay, Customer not available or business closed |
| Delay, Future delivery requested |
| Delay, Held,� unable to collect payment |
| Delay, Holding, recipient not in FedEx service area |
| Delay, Package at station, arrived after courier dispatch |
| Delay, Package delayed |
| Delay, Rerouted to revised delivery address |
| Delay, Retrieved shipment |
| Delay, Shipment Refused by recipient |
| Delivered |
| Delivered, Damaged, delivery completed |
| Delivered, Delivered to address other than recipient |
| Delivered, Delivered to recipient at FedEx Facility |
| Delivered, Given to customer. Signature Service not requested |
| Delivered, Left at front door. Package delivered to recipient address - release authorized |
| Delivered, Left at front door. Signature Service not requested |
| Delivered, Left at garage. Package delivered to recipient address - release authorized |
| Delivered, Left at garage. Signature Service not requested |
| Delivered, Left in mail room. Signature Service not requested |
| Delivered, Package delivered by U.S. Postal Service to addressee |
| Delivered, Package delivered to recipient address - release authorized |
| Delivered, Payment received |
| Delivered, Signature on file |
| Delivery exception, Customer not available or business closed |
| Delivery exception, Future delivery requested |
| Delivery exception, Refused - Damaged on delivery |
| Delivery exception, Refused by recipient |
| Delivery exception, Require special equipment |
| Delivery option request cancelled |
| Delivery option requested |
| Delivery option requested, Hold at FedEx Facility request received - Check back later for shipment status |
| Delivery option requested, Hold at FedEx OnSite request received - Check back later for shipment status |
| Delivery option updated |
| Delivery to local courier company |
| Departed FedEx hub |
| Departed FedEx location |
| Departure from the airport of origin domestic |
| Dropped off at FedEx Facility |
| Dropped off at FedEx OnSite-DOLLAR GENERAL 13515, Package received after final location pickup has occurred. Scheduled for pickup next business day |
| Estimated Delivery |
| Hold at location request accepted, Shipment is being redirected as requested to FedEx Facility |
| Import customs clearance |
| In FedEx possession, Package received after final location pickup has occurred. Scheduled for pickup next business day |
| In FedEx possession, Tendered at FedEx location |
| In transit |
| In transit, Enroute to Canada |
| In transit, In transit to U.S. Postal Service |
| In transit, In transit to local Post Office - Allow two to three additional days for delivery |
| In transit, Package available for clearance |
| In transit, Paperwork available |
| In transit, Paperwork available for non-FedEx broker |
| In transit, Tendered to authorized agent for final delivery |
| International shipment release |
| International shipment release - Export |
| International shipment release - Import |
| Item accepted |
| Item arrives at destination |
| Item inbound in sorting center |
| Item information received |
| Item is in transit |
| Item is ready for departure |
| Item outbound in sorting center |
| Leaving the sorting center, the package is on the way |
| Left FedEx origin facility |
| Local Delay, Delay beyond our control |
| On FedEx vehicle for delivery |
| On FedEx vehicle for delivery, Scheduled for delivery next business day |
| Operational Delay |
| Operational Delay, Incorrect Address |
| Operational Delay, Incorrect address - Recipient moved |
| Operational Delay, Incorrect address - Street name/number |
| Operational Delay, No attempt made, delivery scheduled for next business day |
| Operational Delay, Package part of incomplete shipment |
| Order information has been transmitted to DPD |
| Out for delivery |
| Package received at processing center |
| Parcel Data Received |
| Parcel arrives at Airport, Parcel Arrival |
| Parcel departure in Shenzhen Sorting Centre |
| Parcel departure in Transit Facility, Parcel Departure |
| Parcel is leaving Airport, Parcel Leaving Port |
| Parcel processed at Shenzhen Sorting Centre |
| Parcel received at Shenzhen Sorting Centre |
| Picked up |
| Picked up, Future delivery requested |
| Picked up, Package received after FedEx cutoff |
| Picked up, Tendered at FedEx Office |
| Picked up, We are working with the shipper to schedule your delivery |
| Picked up, Your package was picked up and is on a trailer loaded by your shipper |
| Ready for recipient pickup |
| Ready for recipient pickup, Package available for pickup at: 14 RUE DE L'INGENIEUER BERTIN |
| Ready for recipient pickup, Package available for pickup at: 14 SOROU STR |
| Ready for recipient pickup, Package available for pickup at: 3/12 MOO 3, KINGKAEW RD |
| Ready for recipient pickup, Package available for pickup at: 35, NEDELCJO BONCHEV STR |
| Ready for recipient pickup, Package available for pickup at: 84 YAHYA BAKUVI STREET |
| Ready for recipient pickup, Package available for pickup at: LIEBIGSTRASSE 21 |
| Ready for recipient pickup, Package available for pickup at: SHOP NO G-B &1-B |
| Ready for recipient pickup, Package available for pickup at: STRADA DELLA FERRIERA 14 |
| Ready for recipient pickup, Package available for pickup at: ZI NORD |
| Returning package to shipper, Return tracking number |
| Returning package to shipper, Unable to deliver shipment - Returning to shipper |
| Scheduled delivery updated, We have worked with the shipper to schedule your delivery |
| Ship |
| Shipment arriving On-Time |
| Shipment arriving early |
| Shipment cancelled by sender |
| Shipment exception, Barcode label unreadable and replaced |
| Shipment exception, Cannot locate recipient |
| Shipment exception, Improper or missing paperwork - Missing Commercial Invoice - Contact customer service |
| Shipment exception, Shipment weight corrected |
| Shipment exception, Weather - Delay in transit |
| Shipment exception, Weather delay |
| Shipment information sent to FedEx |
| Shipment information sent to FedEx, Processed by shipper and loaded in trailer said to contain package |
| Shipment information sent to FedEx, Your package was loaded into a trailer by the shipper |
| Shipment information sent to U.S. Postal Service |
| Sorting and preparation for sealing and distribution |
| The Destination Country Post Office receives the parcel sorting |
| The consignment has arrived in the country of destination |
| The item has been processed in the country of destination |
| The local customs office allowed him to leave |
| The package arrived at the customs of the destination country |
| The package arrived at the logistics warehouse and was successfully collected |
| The package has been sealed. Next stop, logistics Hong Kong |
| The package has left Hong Kong air |