FedEx

FedEx Tracking

FedEx is a global courier delivery services company, offering fast and reliable tracking for shipments.

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Track FedEx shipments

FedEx

FedEx stands as a colossus in the global logistics and delivery services industry, renowned for its reliability, efficiency, and extensive network that spans across every corner of the globe. With its headquarters nestled in Memphis, Tennessee, FedEx has revolutionized the way businesses and individuals think about shipping and logistics. From urgent overnight deliveries to economical ground transport, FedEx offers a comprehensive suite of services designed to meet diverse shipping needs, ensuring that every package reaches its destination swiftly and safely.

Services Offered by FedEx

FedEx's vast array of services caters to a wide range of logistics requirements, making it a go-to solution for both domestic and international shipping needs. Among its flagship services are FedEx Express, offering time-sensitive delivery across the globe; FedEx Ground, which provides cost-effective and reliable shipping within North America; and FedEx Freight, specializing in larger, heavier shipments. Additionally, FedEx SmartPost offers an economical solution for low-weight packages by utilizing both FedEx and the local postal service for final delivery, optimizing efficiency and reducing costs.

Shipment Tracking with FedEx

How Shipment Tracking Works

FedEx empowers its customers with state-of-the-art tracking technology, enabling them to monitor their shipments in real-time from dispatch to delivery. Through the FedEx website, mobile app, or customer service, customers can enter their unique tracking number to access detailed information about their package's journey, including current location, status updates, and estimated delivery time. This transparency ensures peace of mind and enhances the overall customer experience.

Tracking Number Formats

FedEx tracking numbers come in various formats, depending on the type of service used:

  • FedEx Express: Typically 12 digits or starting with "DT" followed by 8 digits for both domestic and international shipments.
  • FedEx Ground and Home Delivery: Usually 15 digits, but can extend to 20 or 22 digits for certain shipments.
  • FedEx SmartPost: Often begins with "92" followed by a series of numbers, totaling up to 22 digits.


These formats allow customers to easily track their shipments through FedEx's tracking system, ensuring they always know the status of their delivery.

How to track FedEx shipments?

To track a FedEx shipment, enter your tracking number into the designated field and click on the "carrier" button. Then, select "FedEx" from the options. If you are unsure about which carrier is handling your shipment, the system can automatically identify the carrier for you. Next, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location is displayed.

Shipment Delivery Time

FedEx offers a range of delivery time frames to meet varying customer needs:

  • Overnight Delivery: For urgent shipments, FedEx Express provides next-business-day delivery within the country and to select international destinations.
  • 2-3 Business Days: Ideal for less time-sensitive shipments, with reliable delivery across the globe.
  • Ground Shipping: Typically takes 1-5 business days within the continental U.S., and 3-7 days to and from Alaska and Hawaii.

Examples of international delivery times vary greatly depending on the destination country and chosen service level, but FedEx's extensive global network ensures timely and efficient delivery.

Contacting FedEx for Shipment Issues

For any concerns or issues with your shipments, it's recommended to contact FedEx customer support in your country, as each region has its dedicated phone number and customer support team equipped to handle requests specific to that country. This localized approach ensures that customers receive the most relevant and efficient assistance possible. For support, visit the FedEx website and navigate to the "Contact Us" section to find the appropriate contact information for your country.


FedEx's unwavering commitment to providing top-tier logistics services, combined with its innovative tracking solutions, positions it as a trusted partner for millions of customers worldwide. Whether you're shipping a small package or coordinating complex freight logistics, FedEx offers the reliability, speed, and transparency needed to keep the world connected, one delivery at a time.

Frequently Asked Questions about FedEx

What should I do if my tracking number isn't working?

If your FedEx tracking number isn’t working, first ensure that you've entered it correctly without any spaces or errors. If it still doesn't work, there might be a delay in the system updating the tracking information. Please allow some time and try again later. If the issue persists, contact FedEx customer support in your country for assistance.

My package is marked as delivered, but I haven't received it. What steps should I take?

If your package is marked as delivered but you haven't received it, first check around your delivery location for any notices from FedEx or with neighbors who might have accepted the package on your behalf. If you still cannot locate the package, contact FedEx customer support immediately to report the issue and initiate an investigation.

Can I change the delivery address after my package has been sent?

Changing the delivery address after the package has been dispatched is possible in some cases through the FedEx Delivery Manager service. This service allows recipients to modify shipping details, including the delivery address. However, availability may vary depending on the shipment’s current status and the specific service used. For assistance, contact FedEx customer support.

What are the typical delivery times for FedEx shipments?

FedEx offers various shipping options with different delivery times:

  • FedEx Express for next-business-day delivery within the country and to select international destinations.
  • FedEx Ground for 1-5 business days within the continental U.S., and 3-7 days to and from Alaska and Hawaii.
  • International shipping times vary greatly depending on the destination and service level chosen.

What happens if I miss the delivery of my package?

If you miss a FedEx delivery, the driver will typically leave a door tag on your door with information on how to arrange for redelivery or where to pick up your package. You can also use the FedEx Delivery Manager to request a redelivery or redirect the package to a FedEx location for pickup.

How do I contact FedEx if there's an issue with my shipment?

For any issues related to your shipment, it's recommended to contact FedEx customer support specific to your country. Each country has its own support team and contact number, which can be found on the FedEx website under the "Contact Us" section. This ensures you receive the most relevant assistance for your location and shipment.

How can I estimate the shipping cost with FedEx?

To estimate the shipping cost for your FedEx shipment, you can use the Rate Finder tool available on the FedEx website. Input the details of your shipment, including origin, destination, weight, and dimensions, to receive an estimated cost. For more accurate pricing, especially for international shipments that may require customs duties and taxes, contacting FedEx customer support is advisable.

Is it possible to schedule a pickup for my FedEx shipment?

Yes, you can schedule a pickup for your FedEx shipment either online through the FedEx website or by contacting FedEx customer support directly. You will need to provide details about your package, including size, weight, and the preferred pickup time. Scheduling a pickup is especially useful for large or multiple shipments and is available for both domestic and international services.

What does "In Transit" status mean on my FedEx tracking?

The "In Transit" status on your FedEx tracking means that your package is on its way to the delivery destination. This status is updated when your shipment is moving between FedEx facilities, is aboard a FedEx vehicle for delivery, or has been handed off to a postal partner for final delivery in the case of services like FedEx SmartPost.

How do I file a claim for a lost or damaged FedEx package?

To file a claim for a lost or damaged package with FedEx, visit the FedEx website and navigate to the Claims section. You will need to provide your tracking number, documentation of the item's value, and, in the case of damage, photos of the item and packaging. Claims can be filed online, and FedEx customer support can assist you through the process if needed.

Can I redirect my package to a FedEx pickup location?

Yes, FedEx allows recipients to redirect packages to a FedEx pickup location, including FedEx Office, FedEx Ship Centers, and authorized FedEx retail partner locations. This service can be managed through the FedEx Delivery Manager, where you can choose a convenient location for pickup. This is particularly useful if you are unable to receive the package at your delivery address.

What should I do if my FedEx shipment is delayed?

If your FedEx shipment is delayed, first check the tracking information for any updates or notifications regarding the delay. Delays can occur due to weather conditions, customs clearance processes, or other unforeseen circumstances. If there is no clear reason for the delay or if the delay is extensive, contact FedEx customer support for further assistance and information.

How does FedEx handle international customs clearance?

FedEx handles international customs clearance by acting as a broker on behalf of the sender or recipient, depending on the Incoterm selected during the shipping process. FedEx may require additional documentation for customs clearance, such as invoices or special licenses. It's important to ensure that all paperwork is accurate and complete to avoid delays. FedEx provides guidance and support through its customer service and website for navigating customs processes efficiently.