FedEx

FedEx Tracking

FedEx is an express delivery service company founded in 1971 and headquartered in Memphis, Tennessee, USA.

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Track FedEx shipments

FedEx

FedEx is a pioneering company in the field of express shipping, providing fast, time-bound delivery to more than 220 countries and territories. The company handles over 3.9 million shipments per day. FedEx was founded on May 5, 1971, and was originally called "Federal Express" before changing its name to FedEx in 2000. Its headquarters are located in Memphis, Tennessee, USA.

FedEx has approximately 547,000 employees operating in more than 1,950 delivery locations.

How do I Track FedEx parcels?

FedEx parcels can be tracked in three ways:

  • Tracking using a regular tracking number
  • Tracking using a reference number
  • Tracking using a Transportation Control Number (TCN).

If you have a tracking number, 4tracking.net provides an easy way to track FedEx shipments. All you have to do is put your tracking number in the field above and click on tracking button then you will be redirected to the tracking page where you will get detailed information about your shipment including its location and dates.

How do I find a FedEx tracking number?

The tracking number for your shipment can be obtained from the orders page of the store where you ordered your product or the confirmation email.

It can also be obtained from the documents you receive after you send shipment.

How long does it take for FedEx to deliver your parcels?

Within the USA, delivery time ranges from 1 to 5 days and up to 7 days for Hawaii and Alaska.

For international parcel delivery:

The delivery time for FedEx International Priority is 1-3 days, 2 days for Canada, Mexico and the Caribbean and 7-14 days to other countries.

How does FedEx tracking numbers look like?

FedEx tracking numbers have different formats depending on the service used and the type of package. Here is an in-depth look at some common FedEx tracking number formats:

  1. FedEx Express (International and Domestic): FedEx Express tracking numbers typically have 12 digits, without hyphens or spaces. These numbers usually begin with 3 and have a two-digit service code followed by a 9-digit shipment number. For example, 398123456789.
  2. FedEx Ground (US and Canada): FedEx Ground tracking numbers have 15 digits without any letters, hyphens, or spaces. For example, 999912345678987.
  3. FedEx Ground (formerly Home Delivery): This service's tracking numbers have 22 digits and usually begin with the number 96, followed by 20 digits. For example, 9612345678901234567890.
  4. FedEx SmartPost: FedEx SmartPost tracking numbers have 20 digits, starting with a 92. For example, 92612987654321098765.
  5. FedEx Freight: FedEx Freight tracking numbers typically have 10 digits, starting with a 3, 4, or 5. For example, 5432109876.
  6. FedEx Custom Critical: Tracking numbers for FedEx Custom Critical shipments generally have 12 alphanumeric characters, starting with a P1, followed by 10 digits. For example, P11234567890.


Keep in mind that FedEx may change or update its tracking number formats.


If you have an unusual tracking number format, it could be from a different carrier, a FedEx partner, or an older FedEx service. In such cases, it's best to contact FedEx customer support for further assistance.


Most FedEx tracking numbers are just numbers, they can be 10, 14 or 22 digits long. All FedEx tracking numbers can be summarized as follows:

(# = Letter / * = number /! = Letter or number)

  • *** *** *** *
  • *** *** *** ***
  • 00 *** *** *** ***
  • DT1 *** *** *** **
  • DT7 *** *** *** **
  • *** *** *** *** ***
  • 0239 *** *** *** *** *** *
  • 4199 *** *** *** *** *** *
  • 6129 *** *** *** *** *** *
  • 7489 *** *** *** *** *** *
  • 91 *** *** *** *** *** *** **
  • 92 *** *** *** *** *** *** **
  • 94 *** *** *** *** *** *** **
  • 96 *** *** *** *** *** *** **

What does it mean if your shipment is marked as "In Transit" with FedEx?

If the status of your shipment is marked as "In Transit" with FedEx, it means that your shipment is on its way to its final destination. This does not necessarily mean that your shipment is in a moving vehicle like a truck or plane, as it could be in a FedEx facility or undergoing a clearance process.

What does it mean if your shipment is marked as "Delivered" with FedEx?

This means that the customer or the recipient has successfully received the shipment.

What does it mean if your shipment is marked as "Returned to Sender" with FedEx?

This means that FedEx was unable to deliver the shipment to the recipient for some reason, and they have started returning the parcel to the sender. You should contact the sender to either request a refund for your payment or arrange for the shipment to be sent to you again.

What does it mean if your shipment is marked as "Exception" with FedEx?

A shipment marked as "Exception" means that an unexpected event is preventing your parcel from being delivered. Some examples of exceptions include customs delays, no one available to accept delivery of your parcel, holidays, incomplete documentation, etc. If you need more information about your parcel's status, please FedEx at contact.

What should I do if a FedEx parcel is lost or stolen?

If you suspect that your FedEx parcel is lost or stolen, take the following steps to address the issue:

  1. Track your package: Check the tracking number provided by the sender or on your receipt to get an update on the package's location and status. You can track your package on the FedEx website or through their mobile app.
  2. Confirm delivery address: Double-check the delivery address you provided to the sender to ensure it is accurate and complete.
  3. Check with neighbors and household members: Sometimes, packages can be delivered to a nearby location or accepted by someone else at your residence. Check with your neighbors and family members to see if they have received the package on your behalf.
  4. Contact the sender: If you still cannot locate your package, contact the sender (the person or company that shipped the package) and inform them about the issue. They may have additional information or be able to start an investigation with FedEx.
  5. Contact FedEx Customer Service: If the sender cannot resolve the issue, contact FedEx directly at 1-800-Go-FedEx (+1-800-463-3339) or through their website. Provide them with the tracking number and any relevant information. They will initiate an investigation to locate the missing package or determine if it was indeed stolen.
  6. File a claim: If FedEx is unable to locate your package and concludes that it is lost or stolen, the sender may need to file a claim with FedEx. The claim process usually requires proof of value (invoice or receipt) and details about the package and its contents. Remember that the responsibility to file a claim typically falls on the sender, not the recipient.
  7. Consider future precautions: To avoid lost or stolen packages in the future, consider requesting a signature confirmation for delivery, having your packages held at a FedEx location for pickup, or using FedEx Delivery Manager to customize your delivery preferences.

Remember that it's essential to act promptly if you suspect that your package is lost or stolen, as there may be deadlines for reporting and filing claims.


Here's how to report damaged or lost shipments to FedEx:

Damage claims

If you receive damaged shipments, here's how to report it to FedEx:

  1. Step 1: Submit an online claim - The customer should submit a claim on the official FedEx website (here).
  2. Step 2: Provide supporting documents (if necessary) - The customer can send supporting documents online, or by mail or fax to the FedEx Shipping Claims Department.
  3. Step 3: Schedule the inspection - FedEx will notify you if an inspection is necessary for your claim.
  4. Step 4: The claim is under review - A FedEx Claims Agent will review and process your claim.
  5. Step 5: Resolve the claim - FedEx will inform you of the claim decision.

Loss claims

If your parcel is lost, here's how to report it to FedEx:

  1. Step 1: Submit an online claim - The customer should submit a claim on the official FedEx website (here).
  2. Step 2: Provide supporting documents (if necessary) - The customer can send supporting documents online, or by mail or fax to the FedEx Shipping Claims Department.
  3. Step 3: Track the lost package - FedEx will track the missing parcel and notify you of the result.
  4. Step 4: The claim is under review - A FedEx Claims Agent will review and process your claim.
  5. Step 5: Resolve the claim - FedEx will inform you of the claim decision.


Noted: It's important to keep in mind that while the average resolving time for FedEx claims is 5 to 7 days, exceptions are possible if additional research time is required.

* Proof of value documents are not required for claim values below $ 100.

Examples of statuses which FedEx shipment tracking passes

Statuses
Actual Delivery
Actual tender
Address corrected
Anticipated tender
Arrive at the sorting and distribution center
Arrived at FedEx hub
Arrived at FedEx location
Arrived to Israel
At FedEx origin facility
At FedEx origin facility, We are working with the shipper to schedule your delivery
At delivery, Arrived at customer location for delivery
At destination sort facility
At local FedEx facility
At local FedEx facility, Alternate delivery requested
At local FedEx facility, Delivery scheduled via FedEx Ground, not US Postal Service
At local FedEx facility, Delivery scheduled via FedEx Home Delivery, not US Postal Service
At local FedEx facility, Future delivery requested
At local FedEx facility, Package not delivered/not attempted
At local FedEx facility, Package not due for delivery
At local FedEx facility, Scheduled for delivery next business day
At local FedEx facility, Tendered at FedEx Authorized ShipCenter
At local FedEx facility, Tendered at FedEx Facility
At local FedEx facility, Tendered at FedEx OnSite
At local FedEx facility, We are working with the shipper to schedule your delivery
At local facility
At pickup, Arrived at customer location for pickup
CHINA, GUANGZHOU, ARRIVAL AT OUTWARD OFFICE OF EXCHANGE
Clearance Delay, Customs paperwork in transit
Clearance Delay, Held, cleared regulatory agency(s) after aircraft/ truck departed
Clearance Delay, Improper or missing paperwork, contact Customer Service
Clearance delay - Export, In clearance process
Clearance delay - Import
Clearance delay - Import, A FedEx Systems Outage has delayed release
Clearance delay - Import, A Personal Effects form or self-clearance is required
Clearance delay - Import, A Power of Attorney (POA) or form letter, authorizing FedEx/Broker to clear the shipment on behalf of the importer, is required for clearance
Clearance delay - Import, A confirmation of the value of goods is required
Clearance delay - Import, A detailed commodity breakdown with itemized description and values is required
Clearance delay - Import, A specialized form/statement is required for clearance from recipient
Clearance delay - Import, A verification of the country of manufacture is required
Clearance delay - Import, All pieces have not arrived at clearance port together
Clearance delay - Import, Clearance instructions from the importer are required
Clearance delay - Import, Commercial Invoice is incomplete