FedEx

FedEx追踪

FedEx是一家快遞服務公司,成立於1971年,總部位於美國田納西州孟菲斯。

背景

追踪聯邦快遞的貨件

FedEx

聯邦快遞是快遞運輸領域的先驅公司之一,為 220 多個國家和地區提供快速、有時限的遞送服務,每天的發貨量超過 390 萬件。這家大公司成立於 1971 年 5 月 5 日,被稱為“聯邦快遞”的開端,2000 年更名為聯邦快遞。其主要總部位於美國田納西州孟菲斯。

聯邦快遞在美國祇有 550,000 名員工,在其他國家有超過 300,000 名員工,總計 850,000 名和 1,950 多個送貨地點。

如何追踪 FedEx 包裹?

聯邦快遞包裹可以通過三種方式進行追踪:

  • 使用常規跟踪號進行跟踪
  • 使用參考號進行跟踪
  • 使用運輸控制號碼 (TCN) 進行跟踪。

如果您有運單號,4tracking.net 提供了一種跟踪 FedEx 貨件的簡便方法。您所要做的就是在上面的字段中輸入您的追踪號碼並單擊追踪按鈕,然後您將被重定向到追踪頁面,您將在其中獲得有關您的貨物的詳細信息,包括其位置和日期。

如何找到 FedEx 追踪號碼?

您可以從您訂購產品的商店的訂單頁面或確認電子郵件中獲取您貨件的跟踪編號。

也可以從您發貨後收到的文件中獲取。

FedEx 需要多長時間才能遞送您的包裹?

在美國,交貨時間從 1 到 5 天不等,夏威夷和阿拉斯加最多 7 天。

對於國際包裹遞送:

FedEx International Priority 的交貨時間為 1-3 天,加拿大、墨西哥和加勒比地區為 2 天,其他國家為 7-14 天。

FedEx 追踪號碼是什麼樣的?

大多數 FedEx 追踪號碼只是數字,它們可以是 10、14 或 22 位數字。所有 FedEx 追踪號碼可總結如下:

(# = 字母 / * = 數字 /! = 字母或數字)

  • *** *** *** *
  • *** *** *** ***
  • 00 *** *** *** ***
  • DT1 *** *** *** **
  • DT7 *** *** *** **
  • *** *** *** *** ***
  • 0239 *** *** *** *** *** *
  • 4199 *** *** *** *** *** *
  • 6129 *** *** *** *** *** *
  • 7489 *** *** *** *** *** *
  • 91 *** *** *** *** *** *** **
  • 92 *** *** *** *** *** *** **
  • 94 *** *** *** *** *** *** **
  • 96 *** *** *** *** *** *** **

對於 FedEx,包裹或貨件在(運輸中)是什麼意思?

如果您的貨件追踪狀態為“運輸中”,這意味著您的包裹正在前往最終目的地的途中。這並不一定意味著您的包裹位於卡車或飛機等移動車輛中,因為它可能位於 FedEx 設施中。

對於 FedEx,如果包裹或貨件處於(已交付)狀態,這意味著什麼?

這意味著客戶或收件人已成功收到包裹。

如果包裹或貨件在 FedEx 的(退回發件人)箱中,這意味著什麼?

這意味著聯邦快遞由於某種原因無法將包裹遞送給收件人,他們開始將包裹退回給發件人。您需要聯繫發件人要求退還您的付款,或安排再次將其發送給您。

如果包裹或貨件屬於聯邦快遞的(例外)情況,這意味著什麼?

狀態異常意味著意外事件阻止您的包裹送達。這種情況的一些例外示例包括海關延誤、沒有人接受您的包裹遞送、假期、不完整的文件等。如果您想了解有關包裹狀態的更多信息,請聯繫

如果聯邦快遞包裹被盜或丟失怎麼辦?

損害索賠

如果您收到損壞的貨件,以下是向 FedEx 報告的方法:

第 1 步:提交在線索賠

客戶在 FedEx 官方網站(此處)發送索賠。


第 2 步:證明文件 *(如有必要)

客戶在線或通過郵件或傳真向 FedEx 運輸索賠部門發送證明文件。


第 3 步:安排檢查

如果您的索賠需要掃描,FedEx 會通知您。


第 4 步:索賠正在審查中

FedEx 索賠代理將審查和處理您的索賠。


第 5 步:解決索賠

FedEx 將通知您索賠決定。


損失索賠

如果您的包裹丟失,請按以下方式向 FedEx 報告:

第 1 步:提交在線索賠

客戶在 FedEx 官方網站(此處)發送索賠。


第 2 步:證明文件 *(如有必要)

客戶在線或通過郵件或傳真向 FedEx 運輸索賠部門發送證明文件。


第 3 步:追踪丟失的包裹

聯邦快遞跟踪丟失的包裹並通知您結果。


第 4 步:索賠正在審查中

FedEx 索賠代理將審查和處理您的索賠。


第 5 步:解決索賠

FedEx 將通知您索賠決定。

請注意:大多數索賠將在 FedEx 收到您的訂單後的 5 到 7 個工作日內得到解決,但如果需要額外的研究時間,則可能存在例外情況。

* 低於 100 美元的索賠價值不需要提供價值證明文件。


FedEx 貨件追踪通過的狀態示例

狀態
Address corrected
Arrived at FedEx hub
Arrived at FedEx location
At FedEx origin facility
At FedEx origin facility, We are working with the shipper to schedule your delivery
At delivery, Arrived at customer location for delivery
At destination sort facility
At local FedEx facility
At local FedEx facility, Alternate delivery requested
At local FedEx facility, Delivery scheduled via FedEx Ground, not US Postal Service
At local FedEx facility, Package not delivered/not attempted
At local FedEx facility, Package not due for delivery
At local FedEx facility, We are working with the shipper to schedule your delivery
At local facility
At pickup, Arrived at customer location for pickup
Clearance Delay, Held, cleared regulatory agency(s) after aircraft/ truck departed
Clearance Delay, Improper or missing paperwork, contact Customer Service
Clearance delay - Import
Clearance delay - Import, A Power of Attorney (POA) or form letter, authorizing FedEx/Broker to clear the shipment on behalf of the importer, is required for clearance
Clearance delay - Import, A confirmation of the value of goods is required
Clearance delay - Import, A specialized form/statement is required for clearance from recipient
Clearance delay - Import, All pieces have not arrived at clearance port together
Clearance delay - Import, Clearance instructions from the importer are required
Clearance delay - Import, Customer has requested non-express clearance
Clearance delay - Import, Description provided is insufficient to classify commodity
Clearance delay - Import, In clearance process
Clearance delay - Import, Shipment requires importer's registration/identification number for clearance. (Examples include EIN, SSN, VAT, GST, RFC, etc.)
Clearance delay - Import, The shipment needs to go through a formal clearance process and is therefore delayed
Clearance delay - Import, Unknown status: Non-FedEx broker
Clearance in progress
Delay
Delay, Business closed- No delivery attempt
Delay, Customer not available or business closed
Delay, Future delivery requested
Delay, Package at station, arrived after courier dispatch
Delay, Package delayed
Delay, Rerouted to revised delivery address
Delay, Retrieved shipment
Delivered
Delivered, Given to customer. Signature Service not requested
Delivered, Left at front door. Package delivered to recipient address - release authorized
Delivered, Left at front door. Signature Service not requested
Delivered, Left at garage. Signature Service not requested
Delivered, Left in mail room. Signature Service not requested
Delivered, Package delivered to recipient address - release authorized
Delivered, Payment received
Delivered, Signature on file
Delivery exception, Future delivery requested
Delivery exception, Refused - Damaged on delivery
Delivery exception, Require special equipment
Delivery option request cancelled
Delivery option requested
Departed FedEx hub
Departed FedEx location
Dropped off at FedEx Authorized ShipCenter-ROOTS FOUR WINDS
Dropped off at FedEx OnSite-WALGREENS
In FedEx possession, Package received after final location pickup has occurred. Scheduled for pickup next business day
In FedEx possession, Tendered at FedEx location
In transit
In transit, Package available for clearance
In transit, Paperwork available
In transit, Paperwork available for non-FedEx broker
In transit, Tendered to authorized agent for final delivery
International shipment release
International shipment release - Export
International shipment release - Import
Left FedEx origin facility
Local Delay, Delay beyond our control
On FedEx vehicle for delivery
Operational Delay
Operational Delay, Incorrect Address
Operational Delay, Incorrect address - Apartment/Suite number
Operational Delay, Package part of incomplete shipment
Out for delivery
Picked up
Picked up, Package received after FedEx cutoff
Picked up, Tendered at FedEx Office
Picked up, We are working with the shipper to schedule your delivery
Returning package to shipper, Return tracking number
Scheduled delivery updated, We have worked with the shipper to schedule your delivery
Ship
Shipment arriving On-Time
Shipment arriving early
Shipment cancelled by sender
Shipment exception, Improper or missing paperwork - Missing Commercial Invoice - Contact customer service
Shipment exception, Shipment weight corrected
Shipment exception, Weather delay
Shipment information sent to FedEx
Shipment information sent to FedEx, Processed by shipper and loaded in trailer said to contain package