Amana is a renowned company that collaborates closely with Morocco Post to provide logistics services. This partnership enables them to offer a myriad of services both within Morocco and internationally. Customers can access Amana's services across all Moroccan post agencies. Additionally, there are 22 specialized agencies and centers dedicated exclusively to Amana's offerings. These centers ensure that clients have easy and dedicated access to the company's comprehensive range of services, reinforcing Amana's commitment to customer convenience and excellence in service delivery.
How to Track Amana Shipments?
To track Amana shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "Amana". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
How can I obtain the Amana Tracking number?
To get your AMANA tracking number, you should contact the shipper. Typically, this tracking number consists of 13 characters, which can be a mix of numbers and letters. The Amana tracking number formats are provided below:
Amana tracking number forms :
(# = Letter / * = number /! = Letter or number)
- A# *** *** *** MA
- C# *** *** *** MA
- E# *** *** *** MA
- H# *** *** *** MA
- J# *** *** *** MA
- L# *** *** *** MA
- M# *** *** *** MA
- R# *** *** *** MA
- S# *** *** *** MA
- U# *** *** *** MA
- V# *** *** *** MA
Amana services
Morocco Post contract a partnership with Amana Company to facilitate the process of sending and tracking parcels and shipments in Morocco. These are the most prominent activities of Morocco Post - Amana:
nationally
- Amana National Mission: The nationwide service for mails ensures that you collect, transport and deliver documents and parcels at the best deadlines across all of Morocco.
- Transportation and Logistics Secretariat: A service that guarantees the shipment of goods in the form of stakes in bulk, whose tonnage ranges from 3 tons to 25 tons.
international
Morocco Post provides a range of services in the field of international and express international couriers.
- Amana International Express: It is a service for international express dispatches that guarantees delivery within guaranteed deadlines ranging from 2 to 4 days.
- Amanat international: It is a service for express international shipments that guarantees delivery within 5-7 days.
- Postal parcels: It is a service for international consignments that guarantees delivery within 7 to 15 days.
Frequently asked questions about Amana Shipment Issues
How can I obtain the Amana Tracking number?
You can usually obtain the Amana tracking number from the shipper. The tracking number is essential for monitoring the status and location of your shipment.
What should I do if my Amana shipment hasn't arrived within the expected delivery window?
If your shipment hasn't arrived within the expected timeframe, contact Amana's customer service with your tracking number for assistance. Sometimes, there can be unforeseen delays in customs, weather, or other external factors.
Can I change the delivery address after my order has been shipped?
Once an order has been shipped, it's challenging to change the delivery address. However, it's advisable to contact Amana's customer support as soon as possible to see if any modifications can be made.
What happens if I miss my delivery?
If you miss your delivery, the courier usually leaves a missed delivery notice, mentioning the next steps. Often, they will attempt delivery the next working day or ask you to pick up the package from a local post office or Amana center.
Is it possible to request a specific delivery time with Amana?
Generally, Amana does not guarantee specific delivery times, but you can always contact their customer service to inquire about any potential accommodations or solutions they might offer.
Are there any restricted items that I can't ship with Amana?
Yes, there are certain restricted items that cannot be shipped through Amana. It's recommended to check Amana's terms and conditions or reach out to their customer service for a comprehensive list of prohibited items.
What should I do if my shipment arrives damaged?
If your shipment arrives damaged, document the damage with photos and contact Amana's customer service immediately at their office. They will guide you through the process of filing a claim.
How do I file a complaint or provide feedback regarding Amana's services?
You can file a complaint or provide feedback through the Amana website's contact page or by directly reaching out to their customer service via phone or email.
Can I send shipments internationally using Amana?
Yes, Amana offers both domestic and international shipping services. Ensure you check the shipping rates and guidelines for international shipments on their website before proceeding.
Examples of statuses which Amana shipment tracking passes
| Statuses |
| Arrivé à |
| Echec de livraison |
| Echec de livraison. Envoi à récupérer à l-agence |
| En instance de livraison à |
| Envoi arrivé au centre |
| Envoi arrivé à destination |
| Envoi arrivé à l-agence |
| Envoi dédouané |
| Envoi en cours de livraison |
| Envoi encours de traitement |
| Envoi envoyé vers la nouvelle destination |
| Envoi livré |
| Envoi pris en charge |
| Envoi retourné à l-expéditeur |
| Envoi reçu pour Export |
| Envoi sorti par le facteur |
| Envoi sous douane |
| Envoi à retourner à l-expéditeur |
| Envoi à récupérer de l-agence |
| Envoi éxpédié |