Founded in 1907, UPS (United Parcel Service) is a premier logistics company with its headquarters situated in Sandy Springs, Georgia, USA. Over the years, UPS has evolved to become one of the world's leading shipping conglomerates. It stands as the go-to choice for a majority of customers seeking swift and reliable package delivery. Among its various services, UPS offers overnight or two-day air freight and collaborates with UPS SurePost, a subsidiary, to ensure deliveries to PO Boxes. This is achieved by transitioning packages to the United States Postal Service for the final leg or 'last mile' of delivery. The colossal stature of UPS today is reflected in its workforce, boasting over 536,000 employees. Remarkably, UPS manages the delivery of around 15 million packages daily to 6.1 million customers across more than 220 countries globally.
UPS Global Headquarters
The global headquarters of UPS is located in Sandy Springs, Georgia, USA. It's from this central location that UPS orchestrates its vast operations, ensuring that millions of packages are delivered every day, efficiently and effectively, to destinations around the world.
Services Offered by UPS
UPS offers a diverse range of services to cater to the varying needs of its customers. These services include package delivery, freight transportation, supply chain management, and e-commerce solutions. Moreover, UPS provides international trade services and customs brokerage, ensuring seamless deliveries across borders. Its vast network and modern infrastructure enable the company to deliver packages safely and timely, irrespective of the destination, for example these are the common services that UPS offers to United States customers:
Services provided by UPS :
- UPS Ground : The delivery time can take up to 5 days.
- UPS 3-Day Select : This service is a land transportation service for less-sensitive express shipments. and it can take up to 3 business days to be delivered.
- UPS 2nd Day Air : This service is for packages that must be delivered within 2 business days.
- UPS Next Day Air : This service for package that require overnight service.
- Next Day Air Saver: This service for packages that will be delivered afternoon.
- Next Day Air: This service for packages that will be delivered in the next 10:30 AM.
- Next Day Air Early: guaranteed overnight shipping by 8:30 AM for major US cities and 9:30 AM to most other destinations.
- UPS Express Critical: This is the fastest UPS service. Delivers in all 50 states.
How UPS Shipment Tracking Works
Shipment tracking stands as one of the key features of UPS's offerings. Once a package is shipped with UPS, a unique tracking number is generated. This tracking number allows both the sender and the recipient to monitor the package's journey in real-time. By entering the tracking number on the UPS website or using our shipment tracking website, one can view the current status, past transit details, and the estimated delivery date.
How to Track UPS shipments?
To track UPS shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "UPS". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
How does UPS tracking numbers look like?
UPS tracking numbers appear in diverse formats, with some of the most prevalent being:
- Starting with "1Z" followed by 15 alphanumeric characters (A-Z and 0-9). Example: 1Z110R72DA42018137, 1ZW874E10340825763.
- Beginning with the prefix "DT" and then followed by 12 numeric digits. Example: DT123456789123, DT723499789065.
- Exclusively numeric digits without any alphabetic prefix. Example: 92748909900767543479734748, 92748909841038583576744036.
To clarify the various UPS tracking number formats:
(# = Letter / * = digit /! = Digit or letter)
- *** *** ***
- *** *** *** *
- # *** *** *** *
- DT1 *** *** *** **
- DT7 *** *** *** **
- 1Z!!!!!!!!! *** *** *
- 92 *** *** *** *** *** *** **
- 92 *** *** *** *** *** *** *** ***
- 10 *** *** *** *** *** *** *** *** *** *** **
How do I find my UPS tracking number?
When you purchase an item from online retailers such as eBay, Amazon, AliExpress, or other online stores, they typically provide a tracking number for you to monitor the status of your package. This tracking number can be associated with various logistics companies, including UPS. So, how can you find this tracking number when you've ordered a package online?
Once the seller marks your order as shipped, they usually send the tracking number either through an email or within the invoice of your order. Make sure to check both your email and the invoice for this information.
If you can't locate the tracking number, reach out to the store or seller directly to request it.
For those who are sellers or senders:
- If you shipped your package using ups.com, a confirmation email containing the tracking number will be sent to you.
- You can also obtain the tracking number by signing up for "UPS My Choice."
If you're struggling to find your package or shipment tracking number, consider using the "Track by Reference" feature available on the UPS website
Can I track shipments of "UPS Mail Innovations" or "UPS Ground"?
Yes, you can track your UPS Mail Innovations parcels as well as UPS Ground parcels. To track a parcel, put your UPS Mail Innovations or UPS Ground parcel tracking number in the field above and click the Track button. As we explained above.
How long does it take for UPS to deliver shipments?
- UPS Ground packages usually take between 1-5 business days to be delivered
- UPS will take 2-6 business days to deliver a package from Europe countries to the United States.
- UPS will take 1-6 business days to deliver parcels within the United States.
- For international parcel delivery, UPS usually takes 7-15 business days for parcels to be delivered. the delivery time some times will take longer depending on the location of the destination country. The smaller the distance between the country of origin and the country of destination, the faster the delivery.
How long does it take for UPS to deliver domestic shipments within Germany?
UPS takes 1-2 business days to deliver packages to most areas within Germany.
What does "In Transit" status mean for a UPS shipment?
"In Transit" indicates that the package is currently on its way to its intended recipient.
What does the "Delivered" status signify for UPS packages?
"Delivered" means the package has successfully reached its recipient, marking the completion of the delivery process.
What does "Return to Sender" status imply for UPS shipments?
"Return to Sender" suggests that, for some reason, the recipient did not receive the package. If the delivery isn't completed within a specific time frame, the package is automatically sent back to the original sender.
Frequently Asked Questions about UPS Shipment Related Issues
What is the UPS shipment tracking number and where can I find it?
The UPS shipment tracking number is a unique identifier assigned to every package shipped via UPS. This number allows both senders and recipients to monitor the package's journey in real-time. You can find your tracking number on your shipping receipt, in your UPS account, or in the shipment confirmation email if you ordered something online.
How long does it take for the tracking information to appear online?
Usually, tracking details appear online as soon as the package is scanned into the UPS system. However, in some cases, there might be a short delay between when the package is shipped and when the tracking information becomes available online.
Why does my shipment status show as 'Delivered' when I haven't received it?
This situation can arise for a few reasons. The package might have been delivered to a neighbor or left in a safe place if you weren't home. It's also possible that the package was delivered to a different address by mistake. If you're unable to locate the package, it's recommended to contact UPS customer service for assistance.
Can I change the delivery address after the package has been shipped?
Yes, UPS offers the "Change Delivery" option, where you can modify the delivery address or reschedule the delivery date. However, please note that there might be a fee associated with making changes, and not all shipments are eligible for such modifications.
What happens if I miss my UPS delivery?
If you're not available to receive a UPS delivery, the driver might leave the package in a safe place, deliver it to a neighbor, or take it back to the local UPS facility. In most cases, UPS will make up to three delivery attempts. After the final attempt, the package may be held at a local UPS Access Point location for a few days, allowing you to pick it up. If it's not collected within this period, it may be returned to the sender.
How do I report a lost or damaged package?
If your package is lost or damaged, you should report it to UPS immediately. You can file a claim online through the UPS website by providing relevant details about the shipment. It's essential to initiate the claim process promptly to expedite the resolution.
Does UPS deliver on weekends?
UPS offers Saturday delivery for certain services and locations. It's advisable to check the specific delivery service or consult the UPS website to confirm if weekend delivery is an option for your shipment.
How can I contact UPS if I have issues with my shipment?
You can contact UPS through various channels. The official UPS website provides options like live chat and email support. Additionally, you can call the UPS customer service hotline available in your region for immediate assistance.
Examples of statuses which UPS shipment tracking passes
Statuses |
A UPS Mobile shipment was created and is linked to this tracking number |
A UPS My Choice® delivery change was requested for this package. / Package held; UPS will contact customer for further instructions |
A UPS My Choice® delivery change was requested for this package. / The receiver will pick up the package at a UPS facility |
A UPS My Choice® delivery change was requested for this package. / Your package will be delivered to an alternate address |
A UPS processing error has delayed delivery. We're adjusting plans as quickly as possible |
A UPS processing error has delayed delivery. We're adjusting plans as quickly as possible. / Your delivery will be rescheduled |
A UPS retail location printed and applied the shipping label |
A claim has been issued to the sender for your package. Please contact the sender for more information |
A delay has occurred due to late processing by UPS brokerage. We are adjusting delivery plans as quickly as possible |
A delivery change for this package is in progress. / Delivery to a UPS Access Point™ location is pending |
A delivery change for this package is in progress. / The package will be returned to the sender |
A delivery change for this package is in progress. / Your package will be delivered to an alternate address |
A delivery change has been completed and your shipment will be forwarded to a UPS Access Point™ |
A flight cancelation has delayed delivery. We're updating plans to deliver your package as quickly as possible |
A flight cancelation has delayed delivery. We're updating plans to deliver your package as quickly as possible. / Your delivery will be rescheduled |
A flight cancelation has delayed delivery. We're updating plans to deliver your package as quickly as possible. / Your package is on the way |
A government agency delayed the package during the aviation security screening |
A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information |
A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information. / The package will be returned to the sender |
A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information. / We've contacted the sender |
A late UPS trailer arrival has caused a delay. We're adjusting plans to deliver your package as quickly as possible |
A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible |
A late flight has caused a delay. We will update the delivery date as soon as possible |
A late flight has caused a delay. We will update the delivery date as soon as possible. / Your delivery will be rescheduled |
A late flight has caused a delay. Your package will be delayed by one business day |
A mechanical failure has caused a delay. We will update the delivery date as soon as possible |
A mechanical failure has caused a delay. We will update the delivery date as soon as possible. / Your delivery will be rescheduled |
A mechanical failure has caused a delay. We will update the delivery date as soon as possible. / Your package is on the way |
A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible |
A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Your delivery will be rescheduled |
A missing commercial invoice is causing a delay. We are currently waiting for information from the sender |
A missing commercial invoice is causing a delay. We are working to obtain this information |
A missing commercial invoice is causing a delay. We are working to obtain this information. / The information requested has been obtained and the hold has been resolved |
A missing commercial invoice is causing a delay. We are working to obtain this information. / The package will be forwarded to a UPS facility in the destination city |
A missing commercial invoice is causing a delay. We are working to obtain this information. / The package will be returned to the sender |
A natural disaster has delayed delivery. We are ready to deliver as soon as conditions allow. / We'll contact the sender or receiver about this delivery |
A new tracking number was assigned to this package. Use the new tracking number for status updates |
A non-UPS labor dispute has delayed delivery by one business day |
A non-UPS labor dispute has delayed delivery. We're working to deliver your package as quickly as possible |
A non-UPS labor dispute has delayed delivery. We're working to deliver your package as quickly as possible. / Your delivery will be rescheduled |
A railroad mechanical failure has delayed delivery. We're working to deliver your package as soon as possible |
A recovery intercept was requested for this package. / The receiver will pick up the package at a UPS facility |