UPS Tracking

UPS is an American shipping delivery and supply chain management company


Track UPS shipments


UPS (United Parcel Service), founded in 1907, is a global leader in logistics, headquartered in Sandy Springs, Georgia, USA. Over the years, UPS has emerged as a pivotal force in global shipping, becoming the preferred carrier for countless customers in need of fast and reliable package delivery solutions. The company offers a wide range of services, including overnight and two-day air freight, and has partnered with UPS SurePost to facilitate deliveries to PO Boxes by handing off packages to the United States Postal Service for the last mile of delivery. With a workforce exceeding 540,000 employees, UPS demonstrates its massive scale by handling approximately 24 million packages and documents every day, serving over 10 million customers across more than 220 countries and territories worldwide. This impressive operational capacity underscores UPS's significant role in global commerce and logistics.

UPS Global Headquarters

The global headquarters of UPS is located in Sandy Springs, Georgia, USA. It's from this central location that UPS orchestrates its vast operations, ensuring that millions of packages are delivered every day, efficiently and effectively, to destinations around the world.

Services Offered by UPS

UPS offers a diverse range of services to cater to the varying needs of its customers. These services include package delivery, freight transportation, supply chain management, and e-commerce solutions. Moreover, UPS provides international trade services and customs brokerage, ensuring seamless deliveries across borders. Its vast network and modern infrastructure enable the company to deliver packages safely and timely, irrespective of the destination, for example these are the common services that UPS offers to United States customers:

Services provided by UPS :

  • UPS Ground : The delivery time can take up to 5 days.
  • UPS 3-Day Select : This service is a land transportation service for less-sensitive express shipments. and it can take up to 3 business days to be delivered.
  • UPS 2nd Day Air : This service is for packages that must be delivered within 2 business days.
  • UPS Next Day Air : This service for package that require overnight service.
  • Next Day Air Saver: This service for packages that will be delivered afternoon.
  • Next Day Air: This service for packages that will be delivered in the next 10:30 AM.
  • Next Day Air Early: guaranteed overnight shipping by 8:30 AM for major US cities and 9:30 AM to most other destinations.
  • UPS Express Critical: This is the fastest UPS service. Delivers in all 50 states.

Shipment Tracking with UPS

How Shipment Tracking Works

UPS places a strong emphasis on shipment tracking, offering customers peace of mind and transparency throughout the delivery process. Upon shipping, each parcel is assigned a unique tracking number, which customers can use to monitor their package's journey in real-time. UPS's tracking system provides detailed updates on the shipment's status, including its current location, any delays, and the estimated delivery date.

How to Track UPS shipments?

To track UPS shipments, enter your tracking number into the designated field and click the 'Carrier' button, then select 'UPS'. If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. After clicking the 'Track' button, you will be redirected to the tracking results page, where detailed information about your shipment's status and location is available.

What do UPS tracking numbers look like?

UPS tracking numbers typically come in various formats, depending on the service used and the origin of the shipment. Here are the most common formats:

  1. 1Z Format: This is perhaps the most recognized UPS format, which starts with "1Z" followed by a 6-character shipper number (a combination of letters and numbers), a 2-digit service level indicator, and finally an 8-digit package identifier. For example: 1Z9999W9999999999.
  2. T Format: Tracking numbers starting with "T" are used for UPS Freight services. These numbers are usually 10 digits long. For example: T9999999999.
  3. Delivery Confirmation Numbers: These numbers are used for UPS Mail Innovations and may look different from the traditional UPS tracking numbers. They can vary in length and format.
  4. UPS Express Waybills: For international shipping, UPS uses a 10-digit numerical format that typically starts with a "1" or "I". For example: 1234567890.
  5. Other Formats: Depending on specific services or partnerships (like UPS Mail Innovations working with USPS), you might encounter other formats that blend into USPS tracking number formats.

It's important to note that while these formats are typical, UPS continuously evolves its services and tracking capabilities, so new formats may emerge over time. Always check with UPS or your shipping confirmation for the most accurate tracking information.

Shipment Delivery Time

Delivery times with UPS vary based on the service selected and the destination. For domestic shipments, UPS offers:

  • Next Day Air for overnight delivery
  • 2nd Day Air for delivery within two business days
  • Ground service for economical shipping with delivery within 1-5 business days, depending on the distance.

International shipments' delivery times range from 1 to 5 business days for express services to up to 20 business days for standard shipping options, depending on the destination country and customs processing.

Contacting UPS for Shipment Issues

For any concerns or issues with your shipments, UPS provides several avenues for support:

  • Customer Service: UPS's customer service team can be reached through their website's "Contact Us" section, where you can find phone numbers and email addresses specific to your country or region.
  • UPS Help and Support Center: The UPS Help and Support Center offers answers to frequently asked questions and resources for tracking, shipping, and managing your shipments.

UPS's commitment to excellence in logistics and customer service ensures that every package is delivered with efficiency and care. Through its robust tracking system, diverse service offerings, and responsive customer support, UPS continues to be a trusted partner in global shipping and logistics.

Frequently Asked Questions about UPS Shipment Related Issues

How do I find my UPS tracking number?

When you buy something from online retailers like eBay, Amazon, AliExpress, or other online stores, they often give you a tracking number so you can keep an eye on your package's journey. This tracking number might be linked to various logistics firms, including UPS. But how do you find this tracking number after ordering a package online?

After the seller has shipped your order, they'll typically send you the tracking number either via email or on your order's invoice. Remember to check both your email and the invoice for this detail.

If the tracking number isn't apparent, contact the store or seller directly to ask for it.

For sellers or those sending packages:

  • If you used to ship your package, you will receive a confirmation email with the tracking number.
  • You can also find the tracking number by enrolling in "UPS My Choice."

If you're having trouble locating your package or shipment tracking number, try using the "Track by Reference" feature on the UPS website.

Can I track shipments of 'UPS Mail Innovations' or 'UPS Ground'?

Yes, you can track your UPS Mail Innovations shipments as well as UPS Ground shipments. To track a shipment, enter your UPS Mail Innovations or UPS Ground shipment tracking number in the field above and click the 'Track' button, as previously explained.

How long does it take for UPS to deliver shipments?

  • UPS Ground packages usually take between 1-5 business days to be delivered
  • UPS will take 2-6 business days to deliver a package from Europe countries to the United States.
  • UPS will take 1-6 business days to deliver parcels within the United States.
  • For international parcel delivery, UPS usually takes 7-15 business days for parcels to be delivered. the delivery time some times will take longer depending on the location of the destination country. The smaller the distance between the country of origin and the country of destination, the faster the delivery.

How long does it take for UPS to deliver domestic shipments within USA?

  1. UPS Next Day Air: Guaranteed delivery by 10:30 a.m., 12:00 noon, or end of the next business day, depending on destination.
  2. UPS 2nd Day Air: Guaranteed delivery by the end of the second business day. This service may be a suitable option for shipments that don't need overnight service.
  3. UPS 3 Day Select: Delivery within three business days. This service offers an economical alternative for shipments that do not require the speed of air service.
  4. UPS Ground: Delivery times vary based on the destination, typically ranging from 1 to 5 business days within the contiguous U.S. and up to 7 business days to and from Alaska and Hawaii. UPS Ground is a cost-effective option for non-urgent shipments.

How long does it take for UPS to deliver domestic shipments within Germany?

UPS typically requires 1-2 business days to deliver packages to most areas within Germany

What does 'In Transit' status mean for a UPS shipment?

'In Transit' means that the package is currently en route to the intended recipient.

What does the 'Delivered' status signify for UPS packages?

'Delivered' indicates that the package has successfully reached its recipient, marking the completion of the delivery process.

What does 'Return to Sender' status mean for UPS shipments?

'Return to Sender' indicates that the package could not be delivered to the recipient for some reason. If the delivery cannot be completed within a specified timeframe, the package is automatically returned to the sender.

What is the UPS shipment tracking number and where can I find it?

The UPS shipment tracking number is a unique identifier assigned to every package shipped via UPS. This number allows both senders and recipients to monitor the package's journey in real-time. You can find your tracking number on your shipping receipt, in your UPS account, or in the shipment confirmation email if you ordered something online.

How long does it take for the tracking information to appear online?

Usually, tracking details appear online as soon as the package is scanned into the UPS system. However, in some cases, there might be a short delay between when the package is shipped and when the tracking information becomes available online.

Why does my shipment status show as 'Delivered' when I haven't received it?

This situation can arise for a few reasons. The package might have been delivered to a neighbor or left in a safe place if you weren't home. It's also possible that the package was delivered to a different address by mistake. If you're unable to locate the package, it's recommended to contact UPS customer service for assistance.

Can I change the delivery address after the package has been shipped?

Yes, UPS offers the "Change Delivery" option, where you can modify the delivery address or reschedule the delivery date. However, please note that there might be a fee associated with making changes, and not all shipments are eligible for such modifications.

What happens if I miss my UPS delivery?

If you're not available to receive a UPS delivery, the driver might leave the package in a safe place, deliver it to a neighbor, or take it back to the local UPS facility. In most cases, UPS will make up to three delivery attempts. After the final attempt, the package may be held at a local UPS Access Point location for a few days, allowing you to pick it up. If it's not collected within this period, it may be returned to the sender.

How do I report a lost or damaged package?

If your package is lost or damaged, you should report it to UPS immediately. You can file a claim online through the UPS website by providing relevant details about the shipment. It's essential to initiate the claim process promptly to expedite the resolution.

Does UPS deliver on weekends?

UPS offers Saturday delivery for certain services and locations. It's advisable to check the specific delivery service or consult the UPS website to confirm if weekend delivery is an option for your shipment.

How can I contact UPS if I have issues with my shipment?

You can contact UPS through various channels. The official UPS website provides options like live chat and email support. Additionally, you can call the UPS customer service hotline available in your region for immediate assistance.