UPS (United Parcel Service) is an express logistics company founded in 1907 and headquartered in Sandy Springs, Georgia, United States. UPS has grown to become one of the largest shipping companies in the world. It is the preferred shipping method for most customers who want their packages delivered quickly, UPS offers air freight on an overnight or two-day basis and delivers to PO Boxes through UPS SurePost, a subsidiary that moves packages to the United States Postal Service for last mile delivery. For UPS to be as big as we see it today, it needs a large number of employees, as they now have more than 534,000 employees. UPS delivers approximately 15 million packages to 6.1 million customers in more than 220 countries around the world.
UPS provides a variety of logistics services to suit any customer's needs, for example these are the common services that UPS offers to United States customers:
Services provided by UPS :
- UPS Ground : The delivery time can take up to 5 days.
- UPS 3-Day Select : This service is a land transportation service for less-sensitive express shipments. and it can take up to 3 business days to be delivered.
- UPS 2nd Day Air : This service is for packages that must be delivered within 2 business days.
- UPS Next Day Air : This service for package that require overnight service.
- Next Day Air Saver: This service for packages that will be delivered afternoon.
- Next Day Air: This service for packages that will be delivered in the next 10:30 AM.
- Next Day Air Early: guaranteed overnight shipping by 8:30 AM for major US cities and 9:30 AM to most other destinations.
- UPS Express Critical: This is the fastest UPS service. Delivers in all 50 states.
How do I track UPS parcels?
To track a UPS parcels, put the tracking number in the field above, click on "Carrier" button and select "UPS", if you are not sure which carrier delivers your shipment, then leave the system to choose the carrier automatically on your behalf, after that click on "Track" button, then you will be redirected to the tracking results page where you will find detailed information about your shipment including locations and dates.
How does UPS tracking numbers look like?
UPS tracking numbers has many different forms the most popular form starts with 1Z followed by 15 random characters A-Z and 0-9 e.g. 1Z110R72DA42018137, 1ZW874E10340825763.
an other popular form for the UPS tracking number starts with letters 'DT' followed by 12 digits e.g. DT123456789123, DT723499789065.
an other popular form for the UPS tracking number is the tracking number is just random digits e.g. 92748909900767543479734748, 92748909841038583576744036
All UPS tracking numbers can be summed up as follows:
(# = Letter / * = digit /! = Digit or letter)
- *** *** ***
- *** *** *** *
- # *** *** *** *
- DT1 *** *** *** **
- DT7 *** *** *** **
- 1Z!!!!!!!!! *** *** *
- 92 *** *** *** *** *** *** **
- 92 *** *** *** *** *** *** *** ***
- 10 *** *** *** *** *** *** *** *** *** *** **
How do I find my UPS tracking number?
if you purchased a package from online stores like eBay or Amazon or AliExpress or any online store they will provide you with a tracking number so you can track your package, This tracking number could belong to any logistics company such as UPS, So how can I find my tracking number if I ordered a package online?
You can get your tracking number if the seller marks your order as shipped, they will provide you with the tracking number via email or the invoice of your order, So please check your email or the invoice to see if you find it there.
if you still didn't find the tracking number please contact the store directly to provide you with the tracking number.
If you are the seller or the sender you can get your tracking number through one of the following options:
- If you shipped your package via ups.com, you will receive a confirmation email with your tracking number.
- To get the tracking number, you can also sign up with "UPS My Choice"
if you are unable to obtain your package or shipment tracking number, you can use the "Track by reference" feature, which you will find on the UPS website.
Can I track shipments of "UPS Mail Innovations" or "UPS Ground"?
Yes, you can track your UPS Mail Innovations parcels as well as UPS Ground parcels. To track a parcel, put your UPS Mail Innovations or UPS Ground parcel tracking number in the field above and click the Track button. As we explained above.
How long does it take for UPS to deliver your shipments?
UPS Ground packages usually take between 1-5 business days to be delivered
UPS will take 2-6 business days to deliver a package from Europe countries to the United States.
UPS will take 1-6 business days to deliver parcels within the United States.
For international parcel delivery, UPS usually takes 7-15 business days for parcels to be delivered. the delivery time some times will take longer depending on the location of the destination country. The smaller the distance between the country of origin and the country of destination, the faster the delivery.
How long does it take for UPS to deliver domestic parcels within Germany?
UPS takes 1-2 business days to deliver packages to most areas within Germany.
What does it mean that the parcel or shipment is in a "in transit" state for UPS?
package in transit, means that the parcel is on the way to the receiver.
What does it mean that the parcel or shipment is in a "Delivered" state for the UPS?
Delivered means that the recipient of the parcel has received it and the delivery process has ended.
What does it mean that the package or shipment is in a "Return to Sender" state for UPS?
This means that the recipient has not received the parcel for any reason, and after the delivery period has expired, it is automatically returned to the sender.
Examples of statuses which UPS shipment tracking passes
Statuses |
A UPS Mobile shipment was created and is linked to this tracking number |
A UPS My Choice® delivery change was requested for this package. / Package held; UPS will contact customer for further instructions |
A UPS My Choice® delivery change was requested for this package. / Your package will be delivered to an alternate address |
A UPS processing error has delayed delivery. We're adjusting plans as quickly as possible |
A UPS processing error has delayed delivery. We're adjusting plans as quickly as possible. / Your delivery will be rescheduled |
A UPS retail location printed and applied the shipping label |
A claim has been issued to the sender for your package. Please contact the sender for more information |
A delay has occurred due to late processing by UPS brokerage. We are adjusting delivery plans as quickly as possible |
A delivery change for this package is in progress. / Delivery to a UPS Access Point™ location is pending |
A delivery change for this package is in progress. / The package will be returned to the sender |
A delivery change for this package is in progress. / Your package will be delivered to an alternate address |
A flight cancelation has delayed delivery. We're updating plans to deliver your package as quickly as possible |
A flight cancelation has delayed delivery. We're updating plans to deliver your package as quickly as possible. / Your delivery will be rescheduled |
A flight cancelation has delayed delivery. We're updating plans to deliver your package as quickly as possible. / Your package is on the way |
A government agency delayed the package during the aviation security screening |
A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information |
A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information. / We've contacted the sender |
A late UPS trailer arrival has caused a delay. We're adjusting plans to deliver your package as quickly as possible |
A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible |
A late flight has caused a delay. We will update the delivery date as soon as possible |
A late flight has caused a delay. We will update the delivery date as soon as possible. / Your delivery will be rescheduled |
A mechanical failure has caused a delay. We will update the delivery date as soon as possible |
A mechanical failure has caused a delay. We will update the delivery date as soon as possible. / Your delivery will be rescheduled |
A mechanical failure has caused a delay. We will update the delivery date as soon as possible. / Your package is on the way |
A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible |
A missing commercial invoice is causing a delay. We are currently waiting for information from the sender |
A missing commercial invoice is causing a delay. We are working to obtain this information |
A missing commercial invoice is causing a delay. We are working to obtain this information. / The information requested has been obtained and the hold has been resolved |
A missing commercial invoice is causing a delay. We are working to obtain this information. / The package will be returned to the sender |
A natural disaster has delayed delivery. We are ready to deliver as soon as conditions allow. / We'll contact the sender or receiver about this delivery |
A new tracking number was assigned to this package. Use the new tracking number for status updates |
A non-UPS labor dispute has delayed delivery by one business day |
A non-UPS labor dispute has delayed delivery. We're working to deliver your package as quickly as possible |
A non-UPS labor dispute has delayed delivery. We're working to deliver your package as quickly as possible. / Your delivery will be rescheduled |
A recovery intercept was requested for this package. / The receiver will pick up the package at a UPS facility |
A recovery intercept was requested for this package. / Your package will be delivered to an alternate address |
A required security check has delayed delivery |
A required security check has delayed delivery. / The package is undeliverable and is in the process of being disposed of according to the local guidelines |
A required security check has delayed delivery. / Your delivery has been rescheduled for the next business day |
Accepted at USPS Destination Sort Facility |
Address information has been obtained and the shipment is now in transit |
Address information is incomplete. The package was returned to the sender. / The package will be forwarded to a UPS facility in the destination city |
An emergency situation or severe weather condition has delayed delivery |
An emergency situation or severe weather condition has delayed delivery. / Your delivery has been rescheduled for the next business day |
An emergency situation or severe weather condition has delayed delivery. / Your delivery will be rescheduled |
An emergency situation or severe weather condition has delayed delivery. / Your package is on the way |
An investigation has been opened for your lost package |
Arrival Scan |
Arrived at Destination Country |
Arrived at Facility |
Arrived at Post Office |
Arrived at UPS Facility |
Arrived at USPS Facility |
As requested by the sender, the delivery change for this package was completed. / Your delivery will be rescheduled |
As requested by the sender, the package is being held for pickup at a UPS location |
As requested by the sender, the package is being returned. Contact the sender for additional information. / The package will be returned to the sender |
At the receiver's request, the UPS My Choice delivery change option was modified. / Delivery to a UPS Access Point™ location is pending |
At the receiver's request, the UPS My Choice® delivery change option was modified. / Delivery to a UPS Access Point™ location is pending |
At the receiver's request, the UPS My Choice® delivery change option was modified. / The request for this package was cancelled |
Booking Received from Client |
Civil demonstration has delayed your package in transit. Delivery will be rescheduled. Check back for updates |
Civil demonstration has delayed your package in transit. Delivery will be rescheduled. Check back for updates. / Your package is on the way |
Cleared Customs |
Commercial Inside Release |
Confirmed Arrival |
Confirmed Gateway Departure |
Confirmed International Departure |
Customer was not available on 1st attempt. Delivery will be made to a nearby UPS Access Point™ for customer to pick up |
Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point™ for customer pick up |
Customs or other government hold/delay |
DELIVERED |
Date Available to Ship |
Delivered |
Delivered to UPS Access Point™ |
Delivered to UPS Access Point™ location and awaiting customer pickup |
Delivery Appointment Time |
Delivery Delay |
Delivery appointment scheduled |
Delivery has been rescheduled due to holiday closures |
Delivery has been rescheduled due to holiday closures. / We will contact the sender |
Delivery has been rescheduled due to holiday closures. / Your delivery will be rescheduled |
Delivery has been rescheduled to the next business day due to holiday closures |
Delivery instructions have been provided by the receiver |
Delivery may be delayed due to an incomplete address. We are working to update the address |
Delivery to a UPS Access Point™ location is pending |
Delivery will be delayed by one business day |
Departed UPS Facility |
Departed from Facility |
Departure |
Departure Scan |
Depature Scan: Enroute to USPS |
Directions to the address are required to complete delivery. We are attempting to update this information |
Directions to the address are required to complete delivery. We are attempting to update this information. / The address was corrected |
Documents received from shipper |
Documents to client's broker or consignee |
Documents turned over to UPS broker |
Drop-Off |
Due to operating conditions, your package may be delayed |
Due to operating conditions, your package may be delayed. / Your delivery has been rescheduled for the next business day |
Due to operating conditions, your package may be delayed. / Your delivery will be rescheduled |
Duties or taxes are due on this package |
ETD from Load Port |
Electronic Shipment Information Received for Package by international carrier |
Export Scan |
Export documentation is incomplete or missing. We are working to obtain this information from the sender |
Exported and In Transit to Country of Destination |
Forwarded |
Held at customs |
Import C.O.D. (ICOD) charges have been paid or billed |
Import Scan |
Import charges are due for this package. Select Pay Now (where available) or pay at delivery |
In Transit |
In Transit to International Processing Facility |
In Transit to UPS Mail Innovations |
Incomplete address information may delay delivery. We are attempting to update this information |
Incomplete address information may delay delivery. We are attempting to update this information. / The package will be returned to the sender |
Loaded on Delivery Vehicle |
Merchandise is missing. UPS will notify the sender with additional details. / All merchandise missing, empty carton was discarded. UPS will notify the sender with details of the damage |
Merchandise is missing. UPS will notify the sender with additional details. / All merchandise was not recoverable and was discarded. UPS will notify the sender with details of the damage |
Moved, Left no Address |
No Such Number |
On Hand at Destination |
Order Shipped |
Order information received |
Origin Scan |
Out For Delivery |
Out For Delivery Today |
Out for Delivery |
Out for delivery |
Package Cleared by Customs Office |
Package Received at Export Site |
Package arrived at foreign customs office |
Package arrived at international carrier |
Package being held by international carrier |
Package being held by international carrier because payment of charges are necessary |
Package cleared by foreign customs office |
Package delivered by local post office |
Package delivery was attempted |
Package delivery was missed due to unavailable addressee or closed office |
Package departed international carrier facility |
Package has arrived at destination pick-up point |
Package is currently being held because we're unable to contact the receiver |
Package is delayed in transit. Delivery will be rescheduled. Check back or signup for UPS My Choice to receive updates |
Package is delayed in transit. Delivery will be rescheduled. Check back or signup for UPS My Choice® to receive updates |
Package is in transit to a UPS facility |
Package picked-up by agent at post office |
Package processed |
Package processed by international carrier |
Package received for processing |
Package requires pickup from post office |
Package retained by foreign customs office because it was handed over to the customs authority |
Package retained by foreign customs office for unspecified reasons |
Package transferred to post office |
Package transferred to post office / The shipment is in transit for final delivery. Delivery is scheduled in approximately 1-2 days |
Package was driver released |
Per the receiver's request, the package is being held for pickup. Pickup must be made within 5 business days |
Pickup Scan |
Pickup scan |
Planned pickup date |
Please contact UPS for additional information. / The package is undeliverable and is in the process of being disposed of according to the local guidelines |
Please contact UPS for additional information. / We require a phone number for the delivery address |
Please contact UPS for additional information. / We're unable to contact the receiver |
Processing at UPS Facility |
Received by the local post office |
Received into UPS possession |
Receiver not available. UPS Access Point™ service canceled. Will make 2nd delivery attempt at the receiver's address |
Receiver's customs broker has been assigned. The shipment is now released to move in transit |
Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / Your delivery will be rescheduled |
Return delivered to sender |
Return service shipping label was left with the shipment's receiver |
Returned to sender |
Scheduled for delivery today |
Sender tendered the shipment to UPS after the latest pickup time for the requested service. A day delay is likely |
Service disruption occurred. / The package will be returned to the sender |
Severe weather conditions have delayed delivery |
Severe weather conditions have delayed delivery. / Delivery will be delayed by one business day |
Severe weather conditions have delayed delivery. / Your delivery will be rescheduled |
Severe weather conditions have delayed delivery. / Your package is on the way |
Shipment Acceptance at international carrier |
Shipment Delivered to USPS, Package Acceptance Pending |
Shipment Received, Package Acceptance Pending |
Shipment on hold |
Shipment tendered to UPS Mail Innovations |
Shipper created a label, UPS has not received the package yet |
Signature obtained |
Some additional transit time is required since the receiver is located in a remote area |
The C.O.D. amount is missing from the label. We're attempting to update this information. / Your delivery will be rescheduled |
The address has been updated as the receiver requested |
The address information was not obtained and the shipment will be returned to the sender |
The address is incomplete. This may delay delivery. We're attempting to update the address |
The address is incomplete. This may delay delivery. We're attempting to update the address. / The package is undeliverable and is in the process of being disposed of according to the local guidelines |
The address is incomplete. This may delay delivery. We're attempting to update the address. / The package will be forwarded to a UPS facility in the destination city |
The address is incomplete. This may delay delivery. We're attempting to update the address. / The package will be returned to the sender |
The address is incomplete. This may delay delivery. We're attempting to update the address. / We require a phone number for the delivery address |
The address is incomplete. This may delay delivery. We're attempting to update the address. / We were unable to obtain complete address information for your package |
The address is incomplete. This may delay delivery. We're attempting to update the address. / We'll contact the sender or receiver about this delivery |
The address is incomplete. This may delay delivery. We're attempting to update the address. / We're unable to contact the receiver |
The address is incomplete. This may delay delivery. We're attempting to update the address. / We've attempted to contact the receiver regarding pickup arrangements |
The address is incomplete. This may delay delivery. We're attempting to update the address. / We've contacted the receiver |
The address is incomplete. This may delay delivery. We're attempting to update the address. / Your delivery will be rescheduled |
The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address |
The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / Your delivery has been rescheduled for the next business day |
The apartment number is either missing or incorrect. This may delay delivery. We're attempting to update the address. / Your delivery will be rescheduled |
The billing option selected is not valid for this package |
The borough or county shown in the address is incorrect and may delay delivery. We're attempting to update the address. / We'll contact the sender or receiver about this delivery |
The city name in the address is incorrect. This may delay delivery. We're attempting to update the address |
The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information |
The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / The package is being returned to the sender at a different service level |
The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / The package will be returned to the sender |
The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / The sender requested that we return this package |
The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We require a phone number for the delivery address |
The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We sent the package to UPS Lost and Found |
The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We'll contact the sender or receiver about this delivery |
The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We're attempting to get further instructions and may return the shipment |
The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We're unable to contact the receiver |
The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / We've attempted to contact the receiver regarding pickup arrangements |
The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / Your delivery has been rescheduled for the next business day |
The company or receiver name is incorrect. This will delay delivery. We're attempting to update this information. / Your delivery will be rescheduled |
The delivery address has been updated and your package is on its way |
The delivery change was completed |
The delivery change was completed. / Delivery to a UPS Access Point™ location is pending |
The delivery change was completed. / Modification of the receiver's address |
The delivery change was completed. / We require a phone number for the delivery address |
The delivery change was completed. / We'll contact the sender or receiver about this delivery |
The delivery change was completed. / Your delivery has been rescheduled for the next business day |
The delivery date has been rescheduled as the receiver requested |
The delivery will be rescheduled as the receiver requested |
The driver was not able to receive payment. A final attempt will be made the next business day |
The driver was unable to collect funds on the final delivery attempt |
The driver was unable to collect funds on the final delivery attempt. / Package must be picked up within 5 business days |
The driver was unable to collect funds on the final delivery attempt. / We'll contact the sender or receiver about this delivery |
The importer has not assigned a broker. This may delay delivery |
The importer has not assigned a broker. This may delay delivery. / We'll contact the sender or receiver about this delivery |
The information requested has been obtained and the hold has been resolved |
The information requested has been obtained and the hold has been resolved. Shipment is now in transit |
The investigation has been closed. We were unable to contact the receiver |
The maximum days to hold the package at the UPS Access Point™ location expired. The package will be returned |
The package contains articles that UPS prohibits for international shipping |
The package did not arrive at the destination |
The package has been damaged and the sender will be notified |
The package has been rescheduled for a future delivery date |
The package is at the clearing agency awaiting final release |
The package is being held for a future delivery date. We'll attempt to deliver on the date requested |
The package is being held for a future delivery date. We'll attempt to deliver on the date requested. / We're unable to deliver your package on schedule |
The package is being held for a future delivery date. We'll attempt to deliver on the date requested. / We've confirmed arrangements |
The package is being held for a future delivery date. We'll attempt to deliver on the date requested. / Your delivery will be rescheduled |
The package is being held for pickup as the receiver requested. Pickup must be made within 5 business days |
The package is delayed due to a Eurotunnel traffic disruption. We are adjusting delivery plans as quickly as possible |
The package is missing duty information and will be returned to export location. / The package will be returned to the sender |
The package is not claim eligible because the liability period has passed |
The package is undeliverable and is in the process of being disposed of according to the local guidelines |
The package remains at the UPS Access Point™ location and is reaching the maximum days allowed to be held |
The package was given to UPS after the cutoff time and the delivery date may be impacted |
The package was not picked up at the UPS Access Point™ location by the expiration date and is being returned to sender |
The package was not picked up by the receiver at the UPS Access Point™ location and will be returned to sender. / We will contact the sender |
The package was refused and will be returned to the sender |
The package was refused by the receiver and will be returned to the sender |
The package will be delivered to the UPS Access Point™ location requested by the receiver |
The package will be delivered to the recipient’s preferred UPS Access Point™ location |
The package will be forwarded to a UPS facility in the destination city |
The package will be held until all packages associated with this shipment have arrived |
The package will be held until all packages associated with this shipment have arrived. / We'll contact the sender or receiver about this delivery |
The package will be held until all packages associated with this shipment have arrived. / Your delivery has been rescheduled for the next business day |
The package will be held until all packages associated with this shipment have arrived. / Your package is on the way |
The package will be returned to the sender |
The post office attempted delivery of your UPS SurePost® package, but the receiving business was closed |
The post office attempted to deliver your UPS SurePost® package and left a delivery notice with instructions |
The receiver arranged to pick up this package at a UPS facility |
The receiver does not want the product and refused the delivery |
The receiver does not want the product and refused the delivery. / The package is undeliverable and is in the process of being disposed of according to the local guidelines |
The receiver does not want the product and refused the delivery. / We will contact the sender |
The receiver does not want the product and refused the delivery. / Your delivery has been rescheduled for the next business day |
The receiver doesn't accept C.O.D.s and refused the delivery |
The receiver had no invoice information for this package and has refused the delivery |
The receiver has canceled the product order and refused delivery |
The receiver has canceled the product order and refused delivery. / We'll contact the sender or receiver about this delivery |
The receiver has moved. We're attempting to obtain a new delivery address for this receiver |
The receiver has moved. We're attempting to obtain a new delivery address for this receiver. / We sent the package to UPS Lost and Found |
The receiver has picked up the package |
The receiver has requested a delayed delivery |
The receiver has requested a delayed delivery. / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days |
The receiver has requested a delayed delivery. / Your delivery will be rescheduled |
The receiver is not listed in the building directory. We are attempting to update this information |
The receiver is not listed in the building directory. We are attempting to update this information. / We require a phone number for the delivery address |
The receiver is not listed in the building directory. We are attempting to update this information. / We'll contact the sender or receiver about this delivery |
The receiver is not listed in the building directory. We are attempting to update this information. / Your delivery will be rescheduled |
The receiver is on vacation. / Your delivery will be rescheduled |
The receiver refused the delivery |
The receiver refused the delivery. / The package is undeliverable and is in the process of being disposed of according to the local guidelines |
The receiver refused the delivery. UPS will contact the sender for further instructions |
The receiver refused, the package appeared to be damaged. UPS will notify the sender with the details |
The receiver requested an alternate delivery address. The request is in progress |
The receiver requested an alternate delivery address. The request is in progress. / The address was corrected |
The receiver requested an alternate delivery address. The request is in progress. / We're unable to deliver your package on schedule |
The receiver requested the package be rerouted to an alternate location for customer pickup |
The receiver requested this package to be held for pickup at the UPS facility |
The receiver requested this package to be held for pickup at the UPS facility. / The receiver has picked up their package |
The receiver requested this package to be held for pickup at the UPS facility. / We're unable to deliver your package on schedule |
The receiver was not available at the time of the delivery attempt. / The package will be returned to the sender |
The receiver was not available at the time of the delivery attempt. / We're unable to deliver your package on schedule |
The receiver was not available at the time of the final delivery attempt |
The receiver was not available at the time of the final delivery attempt. / The package is undeliverable and is in the process of being disposed of according to the local guidelines |
The receiver was not available at the time of the final delivery attempt. / We'll contact the sender or receiver about this delivery |
The receiver was not available at the time of the final delivery attempt. / We're unable to contact the receiver |
The receiver was not available at the time of the final delivery attempt. / Your delivery will be rescheduled |
The receiver was not available for delivery. We'll make a second attempt the next business day |
The receiving business was closed and delivery has been rescheduled for the next business day |
The receiving business was closed at the time of the final delivery attempt |
The receiving business was closed at the time of the final delivery attempt. / We'll contact the sender or receiver about this delivery |
The receiving business was closed. We'll attempt to deliver the package the next business day |
The receiving business was closed. We'll attempt to deliver the package the next business day. / Your delivery will be rescheduled |
The sender requested a delivery change for this package. / The receiver will pick up the package at a UPS facility |
The sender requested a modified intercept for this package. / Package could not be located for intercept |
The sender requested that we hold this package |
The sender requested that we return this package |
The service selected is not available to this destination address. This has delayed delivery |
The service selected is not available to this destination address. This has delayed delivery. / We'll contact the sender or receiver about this delivery |
The service selected is not available to this destination address. This has delayed delivery. / Your delivery has been rescheduled for the next business day |
The shipment value is missing from the invoice and is required for clearance. We're working to obtain this information from the sender |
The state shown in the address is incorrect. This may delay delivery. We're attempting to update the address. / The package will be returned to the sender |
The state shown in the address is incorrect. This may delay delivery. We're attempting to update the address. / We'll contact the sender or receiver about this delivery |
The street name is incorrect. This may delay delivery. We're attempting to update the address |
The street name is incorrect. This may delay delivery. We're attempting to update the address. / The address was corrected |
The street name is incorrect. This may delay delivery. We're attempting to update the address. / We'll contact the sender or receiver about this delivery |
The street name is incorrect. This may delay delivery. We're attempting to update the address. / We're unable to contact the receiver |
The street number is incorrect. This may delay delivery. We're attempting to update the address |
The street number is incorrect. This may delay delivery. We're attempting to update the address. / The package will be returned to the sender |
The street number is incorrect. This may delay delivery. We're attempting to update the address. / We require a phone number for the delivery address |
The street number is incorrect. This may delay delivery. We're attempting to update the address. / We'll contact the sender or receiver about this delivery |
The street number is incorrect. This may delay delivery. We're attempting to update the address. / We're unable to contact the receiver |
The street number is incorrect. This may delay delivery. We're attempting to update the address. / We've left a message for the receiver to contact us |
The street number is incorrect. This may delay delivery. We're attempting to update the address. / Your delivery will be rescheduled |
The suite number is either missing or incorrect. This may delay delivery. We're attempting to update the address |
There is a delivery change in progress to deliver the package to the original receiver's address |
This delivery address is in a remote area where deliveries are not made daily |
This delivery address is in a remote area where deliveries are not made daily. / Scheduled for delivery today |
This delivery address is in a remote area where deliveries are not made daily. / We'll contact the sender or receiver about this delivery |
This delivery address is in a remote area where deliveries are not made daily. / We've contacted the receiver |
This delivery address is in a remote area where deliveries are not made daily. / Your delivery has been rescheduled for the next business day |
This delivery address is in a remote area where deliveries are not made daily. / Your delivery will be rescheduled |
This package is being held for a future delivery date |
This package is being held for a future delivery date. / The receiver arranged to pick up the package at a UPS facility. Pickup must be made within 5 business days |
This package is being held for a future delivery date. / We will contact the sender |
This package is being held for a future delivery date. / We've contacted the receiver |
This package is being held for a future delivery date. / Your delivery has been rescheduled for the next business day |
This returned package requires an export invoice for duty relief |
UPS Access Point™ possession |
UPS delayed the package during the aviation security screening |
UPS delayed the package during the aviation security screening. / The package will be forwarded to a UPS facility in the destination city |
UPS delayed the package during the aviation security screening. / Your delivery will be rescheduled |
UPS has received the information needed to submit your package for clearance |
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance |
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / The package is at the clearing agency awaiting final release |
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / The package is being returned to the sender at a different service level |
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / The package will be returned to the sender |
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We require a phone number for the delivery address |
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We'll contact the sender or receiver about this delivery |
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We're unable to contact the receiver |
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We've attempted to contact the receiver regarding pickup arrangements |
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We've contacted the receiver |
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We've contacted the receiver to request additional information |
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We've contacted the sender |
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / We've requested that the receiver contact us |
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / Your delivery will be rescheduled |
UPS initiated contact with receiver or importer for clearance information. Once received, UPS will submit for clearance. / Your package is on the way |
UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance |
UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / The information requested has been obtained and the hold has been resolved |
UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / The package is at the clearing agency awaiting final release |
UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / The package will be forwarded to a UPS facility in the destination city |
UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / The package will be returned to the sender |
UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / The sender requested that we return this package |
UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / We'll contact the sender or receiver about this delivery |
UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / We're unable to contact the receiver |
UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / We've contacted the receiver |
UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / We've contacted the sender |
UPS initiated contact with the sender to obtain clearance information. Once received, UPS will submit for clearance. / Your package is on the way |
UPS is preparing your package for clearance. We will notify you if additional information is needed |
UPS is preparing your package for clearance. We will notify you if additional information is needed. / The package is at the clearing agency awaiting final release |
UPS is preparing your package for clearance. We will notify you if additional information is needed. / The package will be returned to the sender |
UPS is preparing your package for clearance. We will notify you if additional information is needed. / We've contacted the receiver |
UPS is preparing your package for clearance. We will notify you if additional information is needed. / Your package is on the way |
UPS will be in your area and will deliver your package a day early |
Unable to deliver to UPS Access Point™; will reattempt delivery to UPS Access Point™ the next business day |
Uncontrollable events have delayed delivery. We are adjusting delivery plans as quickly as possible. Please check back on the next business day for updates |
Voided Information Received |
Warehouse Scan |
We are experiencing transit delays. We will deliver your package as soon as possible |
We are experiencing transit delays. We will deliver your package as soon as possible. / Your package is on the way |
We are trying to get the security access our driver needs for this delivery |
We are trying to get the security access our driver needs for this delivery. / Your delivery has been rescheduled for the next business day |
We do not currently serve the destination address for this package |
We do not currently serve the destination address for this package. / The package will be returned to the sender |
We have updated the delivery information for your package |
We missed you again. A final attempt will be made the next business day |
We received a request from the receiver to reschedule the delivery |
We received a request to change delivery. The request will be processed once the package returns to our facility |
We received a request to change delivery. The request will be processed once the package returns to our facility. / Modification of the receiver's address |
We received a request to change delivery. The request will be processed once the package returns to our facility. / We'll contact the sender or receiver about this delivery |
We received a request to modify the delivery address |
We received an additional request to change the delivery of this package. The request is in progress. / The package will be returned to the sender |
We received an additional request to change the delivery of this package. The request is in progress. / We've rescheduled this delivery |
We tried to deliver the package, but need an adult signature. A second attempt will be made the next business day. / Your delivery has been rescheduled for the next business day |
We tried to deliver the package, but were unable to receive payment. A second attempt will be made the next business day |
We tried to deliver to the business again, but it was closed. A final attempt will be made the next business day |
We tried to deliver to the business, but it was closed. A second attempt will be made the next business day |
We tried to deliver your package, but we were unable to collect funds. We'll try again on the next business day |
We updated the delivery information for your package |
We were unable to deliver the package on our final attempt. We are returning this package to the sender |
We were unable to dispatch the trailer on time. This may cause a delay |
We were unable to load the package on the plane as scheduled. We will deliver your package as quickly as possible |
We will deliver the package to the original receiver's address as the receiver requested |
We'll contact the sender or receiver about this delivery |
We're attempting to verify the package location. / The package is undeliverable and is in the process of being disposed of according to the local guidelines |
We're awaiting Customs authorization before returning this package to the sender. / We've requested that the receiver contact us |
We're in the process of returning this package to the sender |
We're in the process of returning this package to the sender. / The package will be returned to the sender |
We're in the process of returning this package to the sender. / We're unable to deliver your package on schedule |
We're in the process of returning this package to the sender. / Your package is on the way |
We're returning this package to the sender as requested by the receiver |
We're unable to contact the receiver |
We're unable to deliver your package on schedule |
We've begun an investigation to locate the package |
We've contacted the receiver |
We've corrected the postal code, and the package is on it's way to the updated address |
We've corrected the street number, and the package is on it's way to the updated address |
We've incorrectly sorted this package which may cause a delay |
We've incorrectly sorted this package which may cause a delay. / Your delivery will be rescheduled |
We've missed the scheduled transfer time. This may cause a delay |
We've missed the scheduled transfer time. This may cause a delay. / Your delivery has been rescheduled for the next business day |
We've missed the scheduled transfer time. This may cause a delay. / Your delivery will be rescheduled |
We've modified the requested change of delivery for your package. / Package could not be located for intercept |
We've modified the requested change of delivery for your package. / The package will be delivered to the original receiver's address |
We've modified the requested change of delivery for your package. / The package will be returned to the sender |
We've modified the requested change of delivery for your package. / We've rescheduled this delivery |
We've modified the requested change of delivery for your package. / Your package will be delivered to an alternate address |
We've received a request from the receiver to hold the package for pickup at a UPS location |
We've scheduled an inspection of the damaged contents and packaging. We'll provide the sender with the results |
We've sent the package to UPS lost and found |
We've sent the package to UPS lost and found. / The package will be returned to the sender |
We’re sorry this package has experienced a sortation delay. The package has been rerouted to the correct destination |
We’re sorry your package was delayed. Delivery will be delayed by one business day |
We’re sorry your package was delayed. We are adjusting delivery plans as quickly as possible |
Your UPS SurePost® package was moved by the post office to a different facility for delivery |
Your delivery will be rescheduled |
Your investigation has been closed with a proof of delivery |
Your package arrived late to the destination city. You should expect at least one business day delay. / Your delivery will be rescheduled |
Your package cannot be delivered to a P.O. box. We're attempting to obtain an alternate delivery address |
Your package contains hazardous materials. We will not transport this package by air |
Your package has been delayed due to an export gateway hold |
Your package has been delayed due to an export gateway hold. / We're unable to deliver your package on schedule |
Your package has been delayed due to an import gateway hold |
Your package has been delayed due to an import gateway hold. / We'll contact the sender or receiver about this delivery |
Your package has been released by the government agency |
Your package has cleared customs and is on the way |
Your package has cleared customs and will be placed on the next available departure |
Your package is at the UPS distribution facility and is scheduled for delivery on the next business day. / Your delivery has been rescheduled for the next business day |
Your package is being delayed due to the processing involved with handling lithium batteries |
Your package is being delayed due to the processing involved with handling lithium batteries. / Your delivery has been rescheduled for the next business day |
Your package is being delayed due to the processing involved with handling lithium batteries. / Your delivery will be rescheduled |
Your package is currently at the UPS Access Point™ and is scheduled to be tendered to UPS |
Your package is in transit |
Your package is in transit to the UPS facility |
Your package is in transit. We're updating plans to schedule your delivery |
Your package is in transit. We're updating plans to schedule your delivery. / The package will be forwarded to a UPS facility in the destination city |
Your package is on the way |
Your package is pending release from a Government Agency. Once they release it, your package will be on its way |
Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / The package is at the clearing agency awaiting final release |
Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / The package will be returned to the sender |
Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / We'll contact the sender or receiver about this delivery |
Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / We're unable to contact the receiver |
Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / We've contacted the receiver |
Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / We've left a message for the receiver to contact us |
Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / Your delivery has been rescheduled for the next business day |
Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / Your delivery will be rescheduled |
Your package is pending release from a Government Agency. Once they release it, your package will be on its way. / Your package is on the way |
Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information |
Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / The package is at the clearing agency awaiting final release |
Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / We'll contact the sender or receiver about this delivery |
Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / We've contacted the receiver |
Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / We've left a message for the receiver to contact us |
Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / We've requested that the receiver contact us |
Your package is pending release from a non-UPS broker. Contact the non-UPS broker for additional information. / Your package is on the way |
Your package is prepared for clearance |
Your package may be delayed due to a required x-ray inspection |
Your package may be delayed due to a required x-ray inspection. / Your package is on the way |
Your package may be delayed. We are adjusting delivery plans as quickly as possible |
Your package may be delayed. We are adjusting delivery plans as quickly as possible. / The package is being returned to the sender at a different service level |
Your package may be delayed. We are adjusting delivery plans as quickly as possible. / The package will be returned to the sender |
Your package may be delayed. We are adjusting delivery plans as quickly as possible. / The sender requested that we return this package |
Your package may be delayed. We are adjusting delivery plans as quickly as possible. / We'll contact the sender or receiver about this delivery |
Your package may be delayed. We are adjusting delivery plans as quickly as possible. / Your delivery will be rescheduled |
Your package was cleared after the scheduled transport departure. We will reschedule for the next available departure |
Your package was not received at the UPS facility as originally scheduled. There may be a delivery delay |
Your package was processed at our facility |
Your package was processed at our facility. / The package will be forwarded to a UPS facility in the destination city |
Your package was released for delivery by the clearing agency |
Your shipment may arrive today after the delivery commitment time due to severe weather |