Bulgaria Post Tracking

To track Bulgaria Post shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "Bulgaria Post" from the list of options. If you're unsure which carrier is handling your shipment, the system can automatically identify it for you. Afterward, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location will be displayed.

If you receive an “invalid tracking number” error, first double-check that you’ve entered all 13 characters exactly (two service letters, nine digits, and “BG”). Allow up to 24 hours after handing over your item for the tracking system to activate. If your shipment was just posted, the system may not yet have been updated with the initial scan.

Tracking updates depend on scans at each transit point. Delays can occur due to backlog at sorting centers, customs clearance (for international mail), or local postal disruptions. If your shipment remains in the same status for more than 5 business days, contact Bulgaria Post customer service for a manual status check.

“Item registered” (or “Accepted”) indicates that your parcel or letter has been received and logged into the tracking system. It does not yet mean it has departed the origin facility. The next update typically shows “Departed for [next facility]” when it leaves the sorting center.

Yes. “In transit” means your shipment is moving between facilities and may not be scanned at every stop. Bulgaria Post’s tracking captures major milestones; minor transfers (e.g., local van pickups) often aren’t scanned. This generic status simply confirms that your item is en route.

Once your parcel crosses into the destination country, it may switch to the local postal operator’s system (e.g., Royal Mail, USPS). Bulgaria Post’s portal will show the “Exported” scan, after which you can enter the same tracking number on the destination operator’s website to continue tracking.

First, verify the delivery address and check with neighbors or building management in case of mis-delivery. If you still can’t locate your shipment, file an online inquiry with Bulgaria Post, providing your tracking number and proof of shipment. You can also visit your local post office with your tracking details to lodge a claim.

Once generated, tracking numbers cannot be edited. If you suspect a typo, recheck your confirmation email or receipt for the correct number. If Bulgaria Post issued the wrong number, contact customer service with your proof of payment and receipt so they can rectify the record.

Activation typically occurs within 12–24 hours after your shipment is accepted and scanned. If you try to track too soon, the system may not yet recognize your number. Wait at least a full business day before querying the status again.

Temporary maintenance, high server load, or browser cache issues can cause intermittent errors. Try refreshing the page, clearing your browser cache, or using a different browser or device. If problems persist for more than an hour, reach out to the Bulgaria Post IT support team.