Speedy is a Bulgarian courier and logistics company founded in 1998. It operates its own delivery network across Bulgaria and provides parcel services for individual customers, online retailers and businesses. Speedy states that its Bulgarian network covers the country's territory through more than 1,200 service points, including more than 800 lockers, and that the company handles more than 50 million parcels annually.
For domestic deliveries in Bulgaria, Speedy's services include Standard 24 Hours, pallet shipments, tyre deliveries and delivery through offices and automated lockers. Customers can send parcels from an address, office or supported locker, while recipients can receive shipments at addresses, Speedy offices or lockers depending on the service selected by the sender.
Speedy also provides digital tools for managing deliveries. Smart Control is delivered through a link by email, SMS or Viber for eligible shipments and can allow recipients to Track a parcel in real time, redirect it to an office, locker or address, request another courier visit, postpone delivery, complete supported online payments and manage other delivery options. Predict can provide a 60-minute estimated delivery time slot for qualifying address deliveries, while Speedy Mobile offers shipment history, delivery details, notifications, redirection and sending functions.
Speedy's confirmed own-operation market is Bulgaria. The company is part of Geopost, which became Speedy's majority owner in 2021, and Speedy also sells international shipping services that connect Bulgarian customers with destinations outside the country through the wider delivery network. International transport should not be confused with Speedy operating its own domestic network in every destination country.
How Speedy shipment tracking works
Speedy package tracking is based on the waybill or shipment number assigned when the shipment is created. New events are recorded as the parcel is accepted, processed and transported through the delivery network. Depending on the shipment, Tracking can show its current status, expected delivery information, destination office or locker and other available delivery details.
To Track a Speedy package with 4Tracking, enter the complete tracking number in the tracking field. 4Tracking can automatically identify supported carriers in many cases, or you can select Speedy manually when needed. The available tracking events are then displayed so you can follow the shipment without repeatedly checking different logistics systems.
Speedy's official Track Shipment service also supports checking multiple shipments at once by separating the waybill numbers with commas. Registered customers can additionally use Speedy Mobile to follow active shipments in real time and view details such as shipment status, delivery date, destination and progress.
If a shipment has just been created, package tracking may not immediately show physical movement. A waybill can exist before the first relevant operational scan is available. Check that the number was entered correctly and allow time for the parcel to be accepted or processed before treating a lack of updates as a delivery problem.
Speedy tracking number formats
Speedy's official tracking page asks customers to enter a tracking number or waybill number, but it does not publish one simple fixed-length rule that can safely be applied to every shipment. Official Speedy REST API documentation confirms that numeric waybill and parcel identifiers are used and provides several test examples with different lengths.
For example, Speedy's official API documentation provides test bills of lading 299999990, 299999991, 299999992 and 299999993, each containing nine digits. In separate official printing examples, 1234567890 is used as the first parcel and waybill number. These are documentation and testing examples rather than numbers belonging to real customer shipments.
The API documentation also demonstrates why a single length should not be assumed for every parcel identifier. In an official multi-parcel example, the first parcel uses the waybill number 1234567890, while additional parcels are illustrated with unique identifiers such as 123456789024 and 123456789030. This means it is safer to use the full identifier supplied with your shipment rather than rejecting a number because its length differs from another Speedy reference.
When tracking a real shipment, copy the waybill or parcel number exactly as provided by the sender, Speedy notification or shipping label. Do not add or remove digits to make it resemble one of the official technical examples.
Speedy delivery times in Bulgaria
Speedy's current Standard 24 Hours service is designed for domestic shipments within Bulgaria and has an official delivery term of one working day. For settlements that are served according to a specific visiting schedule, the delivery period is extended until the scheduled service day for that location.
As a supported example, Speedy's current tariff describes Standard 24 Hours office-to-office shipments with a 24-hour delivery term between Speedy offices. The same service is listed with a general delivery term of one working day for domestic Bulgarian shipments. These timeframes apply to the relevant service conditions rather than every shipment handled by Speedy.
Locker shipments also have their own timing rules. Speedy's official instructions state that parcels deposited in a Speedy locker are serviced on the next working day, and their delivery time is calculated from the date on which the shipment is serviced. A parcel placed in a locker should therefore not automatically be treated as having started its transit period at the moment it was deposited.
Actual arrival can be affected by the destination's service schedule, the selected product, weekends or holidays, redirection and delivery changes. Speedy notes, for example, that redirecting a shipment through Speedy Mobile can sometimes preserve the original estimated delivery date, while in other cases it can add one additional day. For an individual package, the latest Tracking information and displayed delivery date provide the most useful guidance.
How to contact Speedy about shipment issues
If your shipment is delayed, has stopped updating or has a delivery problem, first check the current tracking events and make sure you have the correct waybill number. Speedy's official customer contact numbers for courier requests, inquiries and additional information are 0 7001 7001 for fixed-network subscribers, 1 7001 7001 for mobile-network subscribers and *7001 as a short number for mobile-network subscribers.
For inquiries and additional information concerning international parcels, Speedy publishes the separate fixed-network number 0 7001 8001. The official Speedy Contact Us page also provides dedicated channels for international shipment claims, recommendations, complaints and other feedback.
Recipients with Smart Control available for their shipment can use the link in the delivery notification to handle many common problems without contacting support directly. Available actions can include redirecting the parcel, requesting a second courier visit, postponing delivery until the next day, providing a missing or incomplete address and following the shipment in real time.
If the courier cannot contact the recipient at the delivery address, Speedy's official guidance says the parcel can be routed to the nearest Speedy office. The recipient can subsequently request another delivery attempt through Smart Control or by contacting Speedy. Keep the waybill number and recipient details available when requesting assistance so the correct shipment can be identified.
Frequently asked questions about Speedy package tracking issues
Why is my Speedy tracking number not working?
The waybill may have been created recently and the shipment may not yet have a visible operational event. Check the number against the sender's notification or label and enter it again exactly as supplied. If no information appears after the parcel should have entered the Speedy network, contact the sender or Speedy for verification.
What format does a Speedy tracking number use?
Speedy's official documentation does not define one universal public format for every shipment. Official API examples include nine-digit test waybill numbers and a 10-digit example waybill, while additional parcels in a multi-parcel shipment are illustrated with longer identifiers. Use the complete number issued for your shipment rather than relying on a fixed-length rule.
Can I Track several Speedy packages at the same time?
Yes. Speedy's official Track Shipment page supports multiple waybill numbers and instructs users to separate them with commas. You can also enter Speedy shipment numbers individually on 4Tracking to follow their available updates.
How long does Speedy delivery take in Bulgaria?
Speedy's Standard 24 Hours service has a delivery term of one working day for supported domestic shipments. For locations served on a particular schedule, delivery extends to the day when Speedy visits that settlement. Other products and special shipment types can have different delivery terms.
Does placing a package in a Speedy locker start the delivery time immediately?
Not necessarily. Speedy states that parcels sent from its lockers are serviced on the next working day and that the delivery term is calculated according to the date the parcel is serviced.
Why did my Speedy delivery date change after redirection?
Speedy states that a parcel redirected through Speedy Mobile may still arrive on the originally estimated date, but depending on when the change is submitted, an additional day can be added to the delivery time.
What is Speedy Smart Control?
Smart Control is a shipment-management link provided for eligible deliveries through email, SMS or Viber. It can provide real-time Tracking and options such as parcel redirection, requesting another courier visit, postponing delivery, online payment for supported amounts and completing missing address information.
What is Speedy Predict?
Predict provides preliminary information about delivery to an address. Speedy states that the service can give the recipient a free 60-minute delivery time slot for qualifying shipments.
What happens if the Speedy courier cannot reach me by phone?
Speedy's official guidance states that if the courier cannot contact the recipient, the parcel is routed to the nearest Speedy office. The recipient can then use Smart Control or contact Speedy to request a second delivery attempt where available.
Why has my Speedy package tracking stopped updating?
A parcel can be moving between operational stages without a new public event appearing immediately. Scheduled service days, weekends, delivery changes or other shipment processing can also affect when the next update appears. If the expected delivery date has passed without progress, contact Speedy with the waybill number.
My Speedy package says delivered but I cannot find it. What should I do?
Check whether another person at the address received the parcel and review all available delivery details in Tracking or Speedy Mobile. If the shipment still cannot be located, contact Speedy promptly with the waybill number and recipient information so the delivery can be investigated.
Can I track an international Speedy shipment on 4Tracking?
Yes. Enter the shipment number on 4Tracking to follow the available events. Speedy sells international delivery services through the wider Geopost network, so an international shipment can pass through other network companies or delivery partners after leaving Speedy's Bulgarian operation.
Monthly Delivery Performance for Speedy – August 2026
Our comprehensive monthly delivery report for Speedy in August 2026 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
|---|---|---|
 BGRBulgaria |  UnknownUnknown |
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