Raben Group is a European logistics provider with roots in the Netherlands, where Jan W. Raben began transporting goods for local farmers in Winterswijk in 1931. From those beginnings, the family business developed into an international logistics network handling domestic and cross-border transport for companies throughout Europe.
Raben currently operates its own organization in 17 European countries, including the Netherlands, Germany, Poland, Italy, Romania, Austria, Greece, Czechia, Hungary, Slovakia and several Baltic and Southeastern European markets. Its European network includes more than 170 locations and is connected through regional depots, cross-docks and EuroHubs. Raben also serves additional European destinations, including Spain, through its international transport connections.
The company's core services include domestic and international road distribution, less-than-truckload and groupage transport, full truck loads, contract logistics, intermodal transport and fresh logistics. Warehousing services can include storage, inventory management, order preparation, packaging and other value-added operations, making Raben particularly relevant to manufacturers, retailers and e-commerce businesses managing larger supply chains.
Raben is primarily a freight and logistics operator rather than a conventional small-parcel postal courier. Shipments frequently consist of pallets, groupage freight, part loads or full truck loads. Nevertheless, eligible consignments receive shipment identifiers and electronic Tracking, allowing customers and recipients to follow their movement through Raben's European network and view estimated delivery information.
How to Track Raben packages and shipments
To Track a Raben shipment with 4Tracking, enter the complete Raben shipment number supplied by the sender, supplier or merchant into the tracking field. 4Tracking can display available shipment events and help you follow the consignment as it moves between Raben depots and toward its delivery destination.
Raben also provides shipment Tracking directly through the Customer Zone on its country websites. Customers can enter a shipment number into the Shipment Tracking field, while registered business customers can use the myRaben platform. Raben describes myRaben as a tool for tracking shipments, managing transport orders and accessing logistics and warehouse information.
For international road transport, Raben states that customers receive a single shipment number for the entire route. Shipment monitoring can include online status updates and ETA information, while selected services also support notifications by SMS or email.
Raben tracking number formats
Raben's official documentation refers to the main identifier as the Raben shipment number. An official myClaim instruction document states that a Raben shipment number used to identify a transport claim is a 15-digit number. The same claim system can also search using a shipment reference number.
A typical structural representation of the documented Raben shipment number can therefore be shown as 123456789012345, meaning 15 numerical characters. This is a format illustration rather than an actual shipment issued by Raben.
Customers should not assume that every reference appearing on commercial paperwork is the 15-digit Raben shipment number. Raben systems can also use customer or shipment reference information, and documents associated with different services may contain several identifiers. For package tracking, copy the shipment number provided specifically for Tracking whenever possible.
If you received only a purchase-order number, invoice number or internal supplier reference and 4Tracking cannot recognize it, ask the sender for the Raben shipment number. The sender generally has access to myRaben and the original transport documentation and can identify the correct reference.
Raben delivery times
Raben does not publish one universal delivery time for every European shipment. Transit depends on the origin and destination, service level, departure schedule, number of network connections, freight type and any customs procedures involved. The company publishes specific transit standards for selected services and transport corridors.
How fast are Raben Cargo Classic and Cargo Premium?
For Raben's international road network, Cargo Classic is published with a delivery time of up to 48 hours, while Cargo Premium is published with a delivery time of up to 24 hours. These services are designed for routes where the applicable international network and service conditions support those transit standards.
How long can shipments through the Raben EuroHub network take?
Raben states that its EuroHub structure is designed to connect European destinations within approximately 24 to 96 hours depending on distance. The network uses six strategically located EuroHubs together with direct line-haul connections to reduce unnecessary handling and improve lead times.
What is a supported Netherlands delivery-time example?
For a specific verified route example, Raben publishes daily connections between Poland and the Netherlands. Shipments moving from several Polish terminals to Oss in the Netherlands are listed with a 48-hour door-to-door delivery time. This standard applies to that published transport connection and should not be treated as a universal two-day promise for every Raben shipment involving the Netherlands.
What is a supported Southern Europe delivery-time example?
Raben publishes a longer standard for its Poland-to-Portugal groupage connection. Daily direct export and import services linking Poland with Lisbon and Porto are listed with a 6–9 day door-to-door delivery time. The difference from shorter European routes demonstrates why distance and network structure matter when estimating Raben delivery times.
How fast are some Raben connections with Greece?
Raben introduced daily transport connections linking Greece with Czechia, Slovakia, Hungary, Romania, Bulgaria and Austria and states that these routes can offer delivery times as fast as 24–48 hours. The service uses Raben's terminal network for northbound and southbound groupage, part-load and full-truck-load transport.
Does every Raben shipment have a fixed delivery date?
No. Raben provides ETA information for supported shipments, but the expected arrival depends on the individual route and service. Weather, traffic disruption, unsuccessful delivery arrangements, customs formalities and circumstances outside the carrier's control can affect the actual arrival time. For an active shipment, the Tracking status and current ETA are more useful than applying a generic European average.
How to contact Raben about a shipment
Raben operates separate customer-service organizations in the European countries where it has its own network. For a delayed shipment, missing Tracking information or delivery problem, Raben recommends using its country directory to locate the appropriate local branch or customer-service team. Customers outside the listed operating countries can use the general contact form on the Raben Group website.
Raben does not publish one universal customer-service telephone number for all European shipments. This is important because a shipment handled in Germany, Poland, Italy or Romania may belong to a different Raben operating company and depot. Contacting the branch responsible for the shipment is therefore preferable to using an unrelated country's office.
As a verified example, Raben Netherlands B.V. lists +31 88 772 0000 and netherlands.info@raben-group.com, with its office at Vorstengrafdonk 81, 5342 LW Oss, the Netherlands. Use these details for matters related to Raben Netherlands rather than as a universal support contact for every Raben shipment in Europe.
Business customers with myRaben access can use its shipment and document tools to investigate transport information. Raben also provides the myClaim module for transport claims. Its official instructions allow a claim to be associated with the 15-digit Raben shipment number or the relevant shipment reference number.
If you are the recipient rather than Raben's direct customer, also contact the supplier or sender when a shipment is significantly delayed, damaged or missing. The sender usually has the transport order, shipment number, contractual details and access to the relevant Raben customer-service team, which can make an investigation easier.
Frequently asked questions about Raben package tracking issues
Why is my Raben tracking number not working?
First check that you entered the Raben shipment number rather than an invoice, purchase-order or unrelated customer reference. Official Raben claim documentation describes its shipment number as a 15-digit number, although Raben systems can also work with shipment reference numbers. Ask the sender to confirm the correct Tracking identifier if necessary.
What does a Raben tracking number look like?
Raben's official myClaim documentation refers to a 15-digit Raben shipment number. A structural example would be 123456789012345. This is only an illustration of the documented length, not a real Raben shipment number.
Can I Track Raben without a myRaben account?
Raben country websites provide a public Shipment Tracking field where a shipment number can be entered. myRaben provides more extensive functions for registered customers, including shipment monitoring, transport-order management, documents and ETA-related information.
What is myRaben?
myRaben is Raben's online customer platform. It brings together tools for transport orders, shipment Tracking and logistics information. Raben describes its Track & Trace functions as giving customers access to shipment status, documents and other information associated with their transport operations.
Why has my Raben shipment stopped updating?
A freight shipment may travel for a period between terminals without generating a new customer-facing event. Groupage consignments can also pass through cross-docks or EuroHubs before continuing on another line-haul connection. If Tracking remains unchanged beyond the expected route time, contact the sender or the relevant Raben country office.
Why does Raben Tracking show an ETA instead of a guaranteed delivery time?
An ETA is an estimated time of arrival calculated from information about the shipment and transport network. Raben uses ETA information to improve delivery-time transparency, but operating conditions can change while freight is in transit. The ETA should therefore be treated as the current expected arrival rather than an unconditional guarantee.
How long does Raben delivery take across Europe?
There is no single Europe-wide delivery period. Raben publishes examples ranging from Cargo Premium service at up to 24 hours and Cargo Classic at up to 48 hours to EuroHub connections of approximately 24–96 hours depending on distance. Individual corridors can differ significantly; for example, the published Poland-to-Netherlands connection is 48 hours, while Poland-to-Portugal is 6–9 days.
Does Raben mainly deliver ordinary consumer parcels?
Raben is primarily a logistics and freight transport provider. Its road network handles groupage shipments, pallets, part loads and full truck loads in addition to logistics and warehousing operations. A shipment from a retailer or supplier may therefore be considerably larger than a conventional postal package even though it can still be followed through electronic package tracking.
What should I do if my Raben shipment is delayed?
Check the latest Tracking status and ETA on 4Tracking or through Raben's tracking tools. If the shipment has exceeded the expected route time, contact the sender and the Raben office responsible for the shipment. Provide the shipment number, origin, destination and the latest visible transport event.
What should I do if my Raben shipment arrives damaged?
Document any visible damage and contact the sender and the responsible Raben office promptly. Business customers can use Raben's myClaim process for transport claims where applicable. Keep the shipment number, transport documents, photographs and other evidence that may be required to review the claim.
What should I do if Tracking says delivered but I did not receive the shipment?
Confirm the delivery location with the receiving company, warehouse, reception desk or other person authorized to accept freight. If the shipment cannot be found, ask the sender or Raben to check the delivery information and proof of delivery associated with the shipment number.
Can I use 4Tracking to Track Raben packages?
Yes. Enter the Raben shipment number on 4Tracking to follow available transport events. This can be useful for package tracking and freight monitoring across Raben's European network, especially when a shipment travels through several depots or international line-haul connections before delivery.
Monthly Delivery Performance for Raben – August 2026
Our comprehensive monthly delivery report for Raben in August 2026 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
|---|---|---|
 POLPoland | POL Poland |
|
 ROURomania |  HUNHungary |
|
 LTULithuania |  DEUGermany |
|
| ROU Romania | ROU Romania |
|
| HUN Hungary | HUN Hungary |
|
| LTU Lithuania | HUN Hungary |
|
 CZECzechia | CZE Czechia |
|
| LTU Lithuania | LTU Lithuania |
|
| POL Poland | HUN Hungary |
|
| POL Poland | CZE Czechia |
|
| POL Poland | DEU Germany |
|
| LTU Lithuania |  LVALatvia |
|
| POL Poland |  SVKSlovakia |
|
| SVK Slovakia | SVK Slovakia |
|
| CZE Czechia | SVK Slovakia |
|