Finland Post

Finland Post追踪

Posti 是芬兰主要的邮政服务运营商

背景

追踪 Posti 货件

Finland Post

邮政集团公司(Posti Group Corporation),俗称Posti,是芬兰的国家邮政服务提供商。该公司成立于 1638 年,总部位于芬兰赫尔辛基。Posti 提供一系列服务,包括邮件递送、物流服务和电子商务解决方案。该公司每天负责在芬兰和国际上递送数百万封信件、包裹和其他物品。

邮政总部

邮政集团公司总部位于芬兰首都赫尔辛基。办事处地址:Pohjoinen Rautatienkatu 11, 00100 Helsinki, Finland。

邮政服务

Posti 提供一系列服务,包括邮件递送、物流和电子商务解决方案。Posti 拥有超过 20,000 名员工,其业务不仅在芬兰,而且在北欧国家和国际范围内开展。Posti 致力于为客户提供高质量的服务,并不断投资于新技术和创新,以改善其运营。

Posti 货运追踪系统

Posti 为客户提供全面的货件跟踪系统,使他们能够实时跟踪他们的货件。客户可以使用 Posti 在发货时提供的追踪号码来跟踪他们的货件。追踪号码是分配给每件货件的唯一标识符,用于在包裹通过邮政系统时追踪包裹。

Posti 追踪号码格式

Posti 提供的追踪号码的格式根据客户选择的服务而有所不同。对于国内货件,对于国内货件,追踪号码包含字母和数字,如 001234567890000123456、01234567890 或 JJFI000001234567890123456 等格式所示。相比之下,国际货件的追踪号码以两个字母开头,后跟九位数字,最后以芬兰的两个字母国家代码“FI”结尾,如 EE123456789FI 或 MT123456789FI 等示例所示。

国内发货时间

Posti 提供一系列国内递送服务,提供不同的递送时间和选项。国内邮件的标准递送时间为 1-2 个工作日,而包裹的递送时间通常为 1-4 个工作日,具体取决于目的地。客户还可以选择一系列提供更快交货时间的加急交货选项,例如当日交货和次日交货。

国际交货时间

Posti 向全球 200 多个国家/地区提供国际递送服务。国际货件的递送时间取决于目的地国家/地区、客户使用的服务类型以及货件的尺寸和重量。通常,国际运输快递服务需要 2-5 个工作日,标准服务需要 5-14 个工作日。

Posti 对可持续发展的承诺

Posti 致力于可持续发展,并以对环境负责的方式运营。该公司制定了减少碳足迹的雄心勃勃的目标,并采取了一系列措施来实现这些目标。Posti 还致力于促进社会可持续发展,并高度关注员工福祉和多样性。

关于波斯蒂的常见问题

如何联系 Posti 进行与货件相关的咨询?

对于任何与运输相关的问题,建议直接联系 Posti,电话:+358 100 5577。他们的客户服务团队的工作时间为周一至周五8:0018:00,周六9:0016:00。这条直接联系 Posti 支持人员的热线可帮助您跟踪查询、货件更新以及与邮政服务相关的任何其他问题。作为第三方追踪平台,Posti 与用户之间的无缝沟通确保了货运问题的及时解决。

如何追踪 Posti 货件?

要追踪 Posti 货件,请在上面的字段中输入追踪号码,点击“承运商”按钮,然后选择“芬兰邮政”。如果您不确定哪家承运商正在处理您的货件,请让系统代表您自动选择承运商。之后,点击“追踪”按钮,您将被重定向到追踪结果页面。在这里,您将找到有关您的货件的详细信息,包括地点和日期。

为什么我的 Posti 货件追踪没有更新?

您的货件跟踪未更新可能有多种原因。可能的原因包括技术问题、数据传输延迟或您的包裹在中转站未被扫描。如果您的追踪信息在超过 48 小时内没有更新,您可能需要联系 Posti 客户支持寻求帮助。

我可以在没有追踪号码的情况下追踪 Posti 货件吗?

遗憾的是,如果没有追踪号码,您将无法追踪 Posti 货件。追踪号码对于访问货件追踪系统和监控包裹的进度至关重要。如果您丢失了追踪号码,您可能需要联系发件人或 Posti 客户支持寻求帮助。

Posti 货件追踪的准确度如何?

Posti 的货件跟踪系统总体上准确且可靠。然而,由于技术问题、数据传输延迟或人为错误,偶尔可能会出现差异。如果您认为您的跟踪信息有问题,请联系 Posti 客户支持寻求帮助。

为什么我的 Posti 货件延迟了?

有多种因素可能导致发货延误,包括恶劣的天气条件、清关问题或旺季包裹量大。尽管 Posti 努力按时递送包裹,但不可预见的情况有时会导致延误。要监控包裹的进度,请使用货件跟踪系统和您的跟踪号码。

如何报告 Posti 货件丢失或损坏?

如果您的 Posti 货件丢失或损坏,您应尽快向 Posti 客户支持报告该问题。准备好提供相关信息,例如您的追踪号码、货件详细信息和损坏描述。Posti 将调查该问题并提供后续步骤的指导。

Posti 更新货件追踪信息需要多长时间?

Posti 通常会在 24 小时内更新货件跟踪信息。但是,在高峰期或遇到技术问题时,更新可能需要更长的时间。如果您发现跟踪更新明显延迟,请联系 Posti 客户支持寻求帮助。

我的 Posti 货件发货后可以更改其送货地址吗?

在某些情况下,您的货件发货后可能会更改送货地址。不过,这取决于货件的状态和 Posti 的政策。要询问更改送货地址的信息,请联系 Posti 客户支持并提供您的追踪号码和更新的地址信息。

如果我的追踪信息显示我的 Posti 货件已送达,但我尚未收到,我该怎么办?

如果您的追踪信息显示您的包裹已送达,但您尚未收到,请首先与邻居或其他家庭成员核实。如果包裹仍然丢失,请联系 Posti 客户支持以报告问题并开始调查。准备好提供您的追踪号码和其他相关详细信息。

结论

Posti Group Corporation 是芬兰国家邮政服务提供商,提供邮件递送、物流和电子商务解决方案等一系列服务。该公司总部位于芬兰赫尔辛基,在芬兰、北欧国家和国际范围内开展业务。Posti 为客户提供全面的货件追踪系统,为每件货件分配一个唯一的追踪号码。国内和国际货件的递送时间根据客户使用的服务和目的地国家/地区而有所不同。Posti 致力于可持续发展,并以对环境和社会负责的方式运营。

Finland Post 货件追踪通过的状态示例

状态
A pickup location nearest to the street address of the recipient has been selected for the item
Declare the item and pay Posti's handling fee within 20 days of arrival
Delivery may be delayed by one day -> Errors in the TDG information of the item have been corrected by Posti. Delivery may be delayed by one day
Delivery may be delayed by one day -> Processing of the item is delayed
Delivery may be delayed by one day -> The item information is unclear. Delivery may be delayed. We are looking into the issue and will update Item Tracking with additional information
Delivery may be delayed by one day -> The item violates Posti’s service terms. We are looking into the issue. Delivery may be delayed by one day
Delivery may be delayed by one day -> The packaging or cover has been damaged during Posti’s processing. We will fix the packaging if necessary. Delivery may be delayed by one day
Delivery may be delayed by one day -> The weight or dimensions of the item exceed the limits set in Posti’s service terms. Delivery may be delayed by one day
Delivery may be delayed by one day -> There has been an error in processing the item
Delivery may be delayed by one day -> There has been an error in processing the item. We are looking into the issue. Delivery may be delayed by one day
Delivery may be delayed by one day -> There was an error in the item’s address information, but the correct address has been clarified. Delivery may be delayed by one day
Delivery may be delayed by one day -> We have edited the item information at the sender’s request. Delivery may be delayed by one day
Destination, Notification for recipient
Destination, Sorting Facility
Destination, Takeover by Access Point
Handling fee for item paid to Posti
Item arrived in the destination country -> The item has reached Finland and will continue on its way as a Posti delivery
Item arrived in warehouse
Item delivered to the recipient
Item has arrived to destination country
Item has been registered
Item has been registered -> The item can be registered several times during delivery. Registrations do not affect the item’s delivery speed but simply show the progress of the delivery
Item has been released for delivery
Item has departed from country of origin -> The item has left for Finland. A delivery time estimate cannot be given yet
Item has departed from country of origin -> The item has left for Finland. It might not be delivered directly to the destination country. Therefore a delivery time estimate cannot be given yet
Item in process in office of exchange
Item in process in office of exchange -> The item is being processed in the international terminal after which it will continue on its way to the target country
Item in sorting
Item in sorting -> As a rule, parcels are delivered to the recipient on the next business day following sorting
Item is in delivery transportation -> The item is in vehicle on its way to the recipient
Item is in transport in country of origin
Item is in transport in country of origin -> The item has been mailed in the country of departure. A delivery time estimate cannot be given
Item is in transport in destination country
Item is on the way to the recipient
Item is ready for delivery in destination country
Item is ready for pick up at a collection point
Item is routed to an outlet because the locker was full
Item is routed to an outlet because the selected locker was full
Item picked up from the sender -> The item has been picked up from the sender and will usually be delivered to the recipient on the next business day
Item presented to customs in the destination country
Item received for transport
Item's COD has been paid. The payment will be credited to the account within 2–4 banking days from payment