Posti Group Corporation, commonly known as Posti, is the national postal service provider of Finland. The company was founded in 1638 and has its headquarters in Helsinki, Finland. Posti offers a range of services, which include mail delivery, logistics services, and e-commerce solutions.. The company is responsible for delivering millions of letters, parcels, and other items every day in Finland and internationally.
Posti Headquarters
Posti Group Corporation has its headquarters in the capital city of Helsinki, Finland. The office is located at Pohjoinen Rautatienkatu 11, 00100 Helsinki, Finland.
Posti Services
Posti provides a range of services, including mail delivery, logistics, and e-commerce solutions. With over 20,000 employees, Posti operates not only in Finland but also across the Nordic countries and internationally. Posti is committed to providing high-quality services to its customers and is constantly investing in new technologies and innovations to improve its operations.
Posti shipment tracking system
Posti provides customers with a comprehensive shipment tracking system that allows them to track their shipments in real-time. Customers can track their shipments using the tracking number provided by Posti at the time of shipping. The tracking number is a unique identifier that is assigned to each shipment and is used to track the package as it moves through the postal system.
Posti tracking number format
The format of the tracking number provided by Posti varies based on the service selected by the customer. For domestic shipments, For domestic shipments, tracking numbers feature a blend of letters and digits, as seen in formats such as 001234567890000123456, 01234567890, or JJFI000001234567890123456. In contrast, international shipments feature tracking numbers that begin with two letters, followed by nine digits, and conclude with Finland's two-letter country code "FI", as seen in examples like EE123456789FI or MT123456789FI.
Domestic delivery time
Posti provides a range of domestic delivery services that offer different delivery times and options. The standard delivery time for domestic mail is 1-2 business days, while for parcels, the delivery time is typically 1-4 business days, depending on the destination. Customers can also choose from a range of expedited delivery options that offer faster delivery times, such as same-day delivery and next-day delivery.
International delivery time
Posti provides international delivery services to over 200 countries worldwide. The delivery time for international shipments depends on the destination country, the type of service used by the customer, and the size and weight of the shipment. Typically, international shipments take between 2-5 business days for express services and between 5-14 business days for standard services.
Posti's commitment to sustainability
Posti is committed to sustainability and operates in an environmentally responsible manner. The company has set ambitious targets for reducing its carbon footprint and has implemented a range of measures to achieve these targets. Posti is also committed to promoting social sustainability and has a strong focus on employee well-being and diversity.
Frequently Asked Questions about Posti
How Can I Reach Posti for Shipment-Related Inquiries?
For any shipment-related issues, it is recommended to directly contact Posti at +358 100 5577. Their customer service team is available from Monday to Friday between 8:00 and 18:00, and on Saturdays from 9:00 to 16:00. This direct line to Posti's support staff provides assistance for tracking inquiries, shipment updates, and any other concerns related to postal services. As a third-party tracking platform, facilitating seamless communication between Posti and users ensures timely resolution of shipment matters.
How do I track Posti shipments?
To track a Posti shipment, enter the tracking number in the field above, click the "Carrier" button, and select "Finland Post." If you're unsure which carrier is handling your shipment, let the system choose the carrier automatically on your behalf. After that, click the "Track" button, and you will be redirected to the tracking results page. Here, you will find detailed information about your shipment, including locations and dates.
Why is my Posti shipment tracking not updating?
There can be a few reasons for your shipment tracking not updating. Possible causes include technical issues, delays in data transmission, or your package not being scanned at a transit point. If your tracking hasn't updated in more than 48 hours, you may want to contact Posti customer support for assistance.
Can I track a Posti shipment without a tracking number?
Unfortunately, you cannot track a Posti shipment without a tracking number. The tracking number is essential to access the shipment tracking system and monitor your package's progress. If you've lost your tracking number, you may want to contact the sender or Posti customer support for help.
How accurate is Posti shipment tracking?
Posti's shipment tracking system is generally accurate and reliable. However, occasional discrepancies may occur due to technical issues, data transmission delays, or human error. If you believe there is an issue with your tracking information, contact Posti customer support for assistance.
Why is my Posti shipment delayed?
Several factors can cause shipment delays, including adverse weather conditions, customs clearance issues, or high parcel volumes during peak seasons. While Posti strives to deliver packages on time, unforeseen circumstances can sometimes cause delays. To monitor your package's progress, use the shipment tracking system with your tracking number.
How do I report a missing or damaged Posti shipment?
If your Posti shipment is missing or damaged, you should report the issue to Posti customer support as soon as possible. Be prepared to provide relevant information, such as your tracking number, shipment details, and a description of the damage. Posti will investigate the issue and provide guidance on the next steps.
How long does it take for Posti to update shipment tracking information?
Posti typically updates shipment tracking information within 24 hours. However, updates may take longer during peak periods or when encountering technical issues. If you notice a significant delay in tracking updates, contact Posti customer support for assistance.
Can I change the delivery address for my Posti shipment after it has been shipped?
In some cases, it may be possible to change the delivery address after your shipment has been dispatched. However, this depends on the shipment's status and Posti's policies. To inquire about changing your delivery address, contact Posti customer support and provide your tracking number and updated address information.
What should I do if my tracking information shows that my Posti shipment has been delivered, but I haven't received it?
If your tracking information shows that your package has been delivered but you haven't received it, first check with neighbors or other members of your household. If the package is still missing, contact Posti customer support to report the issue and start an investigation. Be prepared to provide your tracking number and other relevant details.
Conclusion
Posti Group Corporation is the national postal service provider of Finland, offering a range of services including mail delivery, logistics, and e-commerce solutions. The company has its headquarters in Helsinki, Finland, and operates in Finland, the Nordic countries, and internationally. Posti provides customers with a comprehensive shipment tracking system, with a unique tracking number assigned to each shipment. The delivery time for domestic and international shipments varies depending on the service used by the customer and the destination country. Posti is committed to sustainability and operates in an environmentally and socially responsible manner.
Examples of statuses which Finland Post (Posti) shipment tracking passes
| Statuses |
| A pickup location nearest to the street address of the recipient has been selected for the item |
| Declare the item and pay Posti's handling fee within 20 days of arrival |
| Delivery may be delayed by one day -> Errors in the TDG information of the item have been corrected by Posti. Delivery may be delayed by one day |
| Delivery may be delayed by one day -> Processing of the item is delayed |
| Delivery may be delayed by one day -> The item information is unclear. Delivery may be delayed. We are looking into the issue and will update Item Tracking with additional information |
| Delivery may be delayed by one day -> The item violates Posti’s service terms. We are looking into the issue. Delivery may be delayed by one day |
| Delivery may be delayed by one day -> The packaging or cover has been damaged during Posti’s processing. We will fix the packaging if necessary. Delivery may be delayed by one day |
| Delivery may be delayed by one day -> The weight or dimensions of the item exceed the limits set in Posti’s service terms. Delivery may be delayed by one day |
| Delivery may be delayed by one day -> There has been an error in processing the item |
| Delivery may be delayed by one day -> There has been an error in processing the item. We are looking into the issue. Delivery may be delayed by one day |
| Delivery may be delayed by one day -> There was an error in the item’s address information, but the correct address has been clarified. Delivery may be delayed by one day |
| Delivery may be delayed by one day -> We have edited the item information at the sender’s request. Delivery may be delayed by one day |
| Destination, Notification for recipient |
| Destination, Sorting Facility |
| Destination, Takeover by Access Point |
| Handling fee for item paid to Posti |
| Item arrived in the destination country -> The item has reached Finland and will continue on its way as a Posti delivery |
| Item arrived in warehouse |
| Item delivered to the recipient |
| Item has arrived to destination country |
| Item has been registered |
| Item has been registered -> The item can be registered several times during delivery. Registrations do not affect the item’s delivery speed but simply show the progress of the delivery |
| Item has been released for delivery |
| Item has departed from country of origin -> The item has left for Finland. A delivery time estimate cannot be given yet |
| Item has departed from country of origin -> The item has left for Finland. It might not be delivered directly to the destination country. Therefore a delivery time estimate cannot be given yet |
| Item in process in office of exchange |
| Item in process in office of exchange -> The item is being processed in the international terminal after which it will continue on its way to the target country |
| Item in sorting |
| Item in sorting -> As a rule, parcels are delivered to the recipient on the next business day following sorting |
| Item is in delivery transportation -> The item is in vehicle on its way to the recipient |
| Item is in transport in country of origin |
| Item is in transport in country of origin -> The item has been mailed in the country of departure. A delivery time estimate cannot be given |
| Item is in transport in destination country |
| Item is on the way to the recipient |
| Item is ready for delivery in destination country |
| Item is ready for pick up at a collection point |
| Item is routed to an outlet because the locker was full |
| Item is routed to an outlet because the selected locker was full |
| Item picked up from the sender -> The item has been picked up from the sender and will usually be delivered to the recipient on the next business day |
| Item presented to customs in the destination country |
| Item received for transport |
| Item's COD has been paid. The payment will be credited to the account within 2–4 banking days from payment |