Swiss Post

Swiss Post Tracking

Swiss Post is the national postal service in Switzerland owned by Switzerland confederation


Track Swiss Post parcels

Swiss Post

Swiss post is the national postal service in Switzerland owned by Switzerland confederation, founded in 1849 and it's Headquarters in Bern, Switzerland, These tasks are handled with over 56,000 employees, over 49,000 of them in Switzerland. This makes it one of the largest employers in Switzerland. In 2019, Swiss Post transported around 1.8 billion addressed letters, 148 million parcels.

Track Swiss Post packages

Here is the steps on how to track your Swiss post parcels :

  1. Go to main page or go the top of this page.
  2. Enter your Swiss Post tracking number at the tracking field.
  3. Click on the "Track" button.
  4. Wait few seconds to get all information including locations and dates.

What do Swiss post tracking numbers look like?

Swiss post tracking numbers can be summarized as follows:

(# = Letter / * = number /! = Number or letter)

  • A# *** *** *** CH
  • C# *** *** *** CH
  • E# *** *** *** CH
  • H# *** *** *** CH
  • L# *** *** *** CH
  • R# *** *** *** CH
  • S# *** *** *** CH
  • T# *** *** *** CH
  • U# *** *** *** CH
  • V# *** *** *** CH
  • ASCT00 *** *** *
  • *** *** *** *** * B2C
  • *** *** *** *** *** ***

Swiss Post postal services

Swiss post has many postal services such as domestic and international service all of them according to the client's needs, This the list of them :

  1. Domestic letters and parcels service : Is a service for sending parcels and letters across Switzerland lands.
  2. International letters and parcels service : This service is for sending parcels and letters to any country outside Switzerland.
  3. Express mail service (EMS) : is a service for sending express mails but it's more expensive compared to other services.
  4. Registered mail service : is a service with proof of delivery.
  5. Bulk mailing of letters service : is a service for sending heavy packages or sending up to 10,000 items at once.

My parcel has not arrived yet. What should I do?

If the delivery time has been exceeded and the parcel still not arrived yet please contact the sender of your parcel to investigate.

How do I track the status of my parcel?

You can track the status of you parcel via our package tracking service we provide all information needed for the parcel including the parcel statuses.

Which parcel can I track?

You can track Domestic and international parcels if it listed below :

  • Swiss-Courier service such as "Turbo", "Rapid", "Standard" and "Lightning".
  • Express mail service (EMS)
  • PostPac Priority, PostPac Economy, Economy bulky goods and Priority bulky goods, PostPac Promo, Vinolog.
  • Registered parcel and Registered Prepaid and non-registered electronic that require cash on delivery.
  • International parcels such as International Priority and Economy Mail
  • General Logistics Systems (GLS)

My parcel arrived damaged. How do I report that?

if your parcel arrived damaged you have 8 days to report this to Swiss Post and they will create a report there and check whether you are entitled to compensation.

Please bring the package contents, Packaging, All available delivery documents (invoice, delivery note, etc.).

Please note that you should report your problem to Swiss Post not to us. we just provide you with the tracking results.

Estimated arrival time of Swiss international mail

The standard delivery time for international mail is about 2-15 working days to Europe countries and up to 30 days to the rest of the world, in some cases it may take longer if the parcel shipped with the economy service.

Examples of statuses which Swiss Post shipment tracking passes

Acknowledgement of receipt pending
Address clarification
Arrival at the collection/delivery point
Arrival at the delivery point
Arrival at the processing/collection point
Arrival in destination country
Completion of customs clearance process
Confirmation of receipt obtained
Consignment at branch - please contact TNT Express
Consignment being cleared through customs
Consignment collected from sender
Consignment delivered
Consignment forwarded
Consignment forwarded by departure branch
Consignment has arrived at transhipment base
Consignment has cleared customs and will be forwarded
Consignment held by customs - instructions from recipient required
Consignment held for inspection by authorities
Consignment not transportable - please contact TNT Express
Consignment received at delivery branch
Consignment received at departure branch
Consignment recorded by sender (data delivered)
Consignment will be delivered
Customs clearance process underway
Delay in forwarding - situation under investigation
Delivered by
Delivered over counter
Delivered to the mailbox/letter box by
Delivery failed
Delivery failed: Acceptance refused
Delivery failed: Payment of fees
Delivery failed: Recipient absent
Delivery failed: Recipient unknown
Forwarding abroad
Forwarding order initiated
Handling of damaged item
Handling of damaged packaging / clarification of address
Import process cancelled in country of destination
Incoming data delivery by the sender
Invalid/incorrect ID document
Loading into delivery vehicle
No legal objection
No name on letter box and/or doorbell
Not collected
Notified in P.O. box
Possible delay in forwarding - situation under investigation
Ready for pick-up at PickPost / My Post 24 point
Registered for collection
Retained as per recipient's order
Retention period was extended by recipient
Return processed
Returned item
SameDay Bulky goods
Shipment is ejected
Shipment was sorted
Sorted for delivery
Sorting - forwarding
Start of return
The consignment has left the border point
Time at which your consignment was mailed
Withdrawal successful
picked up at the client