FAR International Holding Group Co., Ltd. (hereinafter referred to as FAR International) is a leading cross-border e-commerce logistics and digital logistics solution provider based in Hangzhou, China. Established in November 2022 as a modern umbrella organization, its core operational arm—FAR International Logistics—has been delivering tailored shipping solutions since 2004. Recognized as one of the inaugural pilot enterprises in China’s (Hangzhou) Cross-border E-commerce Comprehensive Pilot Zone, FAR International combines decades of logistics expertise with forward-thinking technology to streamline global trade for merchants of all sizes.
At the heart of FAR International’s offering is its self-developed logistics and transportation system, which harnesses advanced routing algorithms, real-time analytics, and automated warehouse management. By owning and operating more than 30 strategically located outlets—particularly throughout the Yangtze River Delta, the Guangdong-Hong Kong-Macao Greater Bay Area, and the Southwest Gateway Hub—the company ensures that parcels move swiftly from origin to destination. This outlet-based model allows for tighter quality control, faster handovers, and localized customer service tailored to regional needs.
FAR International’s expansive network includes over 1,100 supply-chain partners and warehouses, enabling seamless connections to more than 220 countries and territories worldwide. Clients can choose between Express, Standard, and Economic service levels, each calibrated to balance cost, speed, and reliability. Whether shipping high-value electronics under express service or bulk lifestyle goods via economic routes, FAR International provides customizable insurance and end-to-end visibility, ensuring peace of mind at every step.
Beyond parcel delivery, FAR International offers a suite of value-added services: warehousing and fulfillment, last-mile delivery partnerships, customs brokerage, and reverse logistics solutions for returns management. Its digital platform provides integrated APIs for order management, shipment creation, and automated notifications, empowering e-commerce merchants to embed tracking and status updates directly within their storefronts. This tight integration minimizes manual effort and enhances the customer experience with real-time shipment tracking visibility.
FAR International is also committed to sustainable logistics practices. It continually invests in green packaging alternatives, optimizes transport routes to reduce carbon emissions, and explores partnerships for electric delivery vehicles. By marrying technological innovation with environmental responsibility, FAR International aims to lead the evolution of cross-border logistics into a cleaner, smarter future.
How Shipment Tracking Works
FAR International’s shipment tracking system provides end-to-end visibility from collection to delivery. Each parcel is assigned a unique tracking identifier and is scanned at every critical juncture—pickup, outlet handover, international departure, customs clearance, and final delivery. These scan events are uploaded in real time to FAR International’s tracking database, allowing both senders and recipients to track progress instantly.
Tracking Number Format
FAR International tracking numbers always adhere to the following structure: FAR############YQ
- FAR: Fixed alpha prefix identifying FAR International
- ##########: 2 letters A-Z followed by 10 numeric digits (e.g., 0123456789)
- YQ: Fixed alpha suffix denoting the global service tag
Example: FARAA0123456789YQ
How to track FAR International shipments?
To track FAR International shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "FAR International" from the list of options. If you're unsure which carrier is handling your shipment, the system can automatically identify it for you. Afterward, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location will be displayed.
Shipment Delivery Time
FAR International’s delivery timeframes vary by service level and destination region:
- Express Service: 3–7 business days to major global markets (e.g., USA, EU, Australia).
- Standard Service: 7–14 business days, balancing cost with reliable transit.
- Economic Service: 14–30 business days for budget-conscious shipments, ideal for non-urgent parcels.
Examples of Delivery Times
- Hangzhou → Los Angeles (Express): Delivered in 4 business days.
- Guangzhou → London (Standard): Delivered in 10 business days.
- Shanghai → Berlin (Economic): Delivered in 21 business days.
- Shenzhen → Sydney (Express): Delivered in 5 business days.
- Ningbo → São Paulo (Standard): Delivered in 12 business days.
How to Contact FAR International for Shipment Issues
If you encounter any problems with your shipment—delays, missing parcels, or transit exceptions—FAR International provides dedicated customer support:
- Email: [email protected]
- Office Address:
- Room 201, No. 22 Great Wall Street,
- Gongshu District, Hangzhou, Zhejiang Province, China
When emailing, please include:
- Your full tracking number (e.g., FAREX0123456789YQ)
- Detailed description of the issue
- Destination address (where the parcel is being delivered)
- Any relevant attachments (photos of damaged packaging, customs forms, etc.)
Frequently asked questions about FAR International shipment tracking issues
What should I do if my tracking number shows no information?
First, verify you’ve entered the full tracking code (e.g., FAREX0123456789YQ). Allow up to 4 hours after booking for the system to register your shipment. If you still see no status, try auto-detecting the carrier on 4tracking.net or select “FAR International” explicitly, then click Track. If there’s still no update, contact FAR International support with your tracking number.
Why hasn’t my shipment status updated in over 24 hours?
Delays can occur during outlet transfers, international transit, or customs clearance. Domestic scan events usually appear within hours, but international shipments may take 24–48 hours between updates. If your shipment tracking remains stagnant for more than 48 hours, submit an enquiry via email to [email protected] with your tracking number and delivery address.
My parcel is stuck “In Transit”—does that mean it’s lost?
“In Transit” simply means your shipment is moving through FAR International’s network. Check the timestamp and location of the last scan in the tracking timeline. If there’s no movement after 5 business days for domestic or 10 business days for international shipments, contact FAR International so they can investigate and trace your parcel.
What does “Awaiting Customs Clearance” mean?
This status indicates your shipment has arrived in the destination country and is undergoing customs processing. Clearance times vary by country and the contents of the package. You can track the customs event on your timeline; if it remains in clearance for more than 7 days, reach out to FAR International for assistance.
Why am I getting an “Invalid Tracking Number” error?
This error appears when the code format doesn’t match FAR International’s standard: FAREX + 10 digits + YQ (e.g., FAREX0123456789YQ). Common mistakes include missing letters, extra spaces, or mistaking zero “0” for the letter “O.” Double-check your entry and try again.
Can I update my delivery address after the shipment has been dispatched?
Address changes after dispatch depend on your parcel’s current status and location within the network. If you need to reroute your shipment, email [email protected] immediately with your tracking number and new address details. FAR International will confirm if rerouting is possible and inform you of any additional fees.
How do I sign up for delivery notifications?
FAR International does not directly send notifications. To receive automatic email or SMS updates, use a tracking aggregator like 4tracking.net: enter your tracking number, select “FAR International,” then opt in for alerts. You’ll receive updates at each scan event.
What should I do if my parcel is marked “Delivered” but I haven’t received it?
First, check with neighbors or any safe-drop location at your address. If you still can’t locate the package, email [email protected] with your tracking number, delivery address, and a note that the parcel shows “Delivered” but is missing. Include any relevant photos or proof of absence to help with the investigation.
How long should I wait before reporting a missing shipment?
For domestic deliveries within China, wait 5 business days from the expected delivery date. For cross-border consignments, allow 10 business days after the last scan. If there’s no movement beyond these windows, contact FAR International support to open a trace case.
How do I report damaged or incorrect items in my shipment?
Email [email protected] with your tracking number, a description of the damage or error, and clear photos of the parcel and contents. State whether you require a replacement, refund, or return instructions. FAR International’s customer care team will respond within 48 hours with next steps.
Monthly Delivery Performance for FAR International – July 2025
Our comprehensive monthly delivery report for FAR International in July 2025 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
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 CHNChina |  UnknownUnknown |
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