FAR International is a China-based cross-border e-commerce logistics and digital logistics solutions provider. Its principal logistics business dates to 2004, while FAR International Holdings Group was established in 2022. The company serves online sellers, e-commerce platforms and other businesses that need international parcel transportation and supply-chain support.
FAR International provides cross-border end-to-end delivery in Express, Standard and Economy service levels. Its logistics process can include parcel collection, warehousing, security inspection, packaging, labeling, sorting, export handling, international transportation, customs clearance and last-mile delivery. The company combines its own service outlets with airlines, ocean carriers, port operators, customs agents and third-party logistics providers.
The company's services also include international freight forwarding by air and sea and value-added logistics solutions such as customs clearance, collection and distribution, overseas pickup and last-mile delivery. FAR also provides specialized industry solutions, including international cold-chain logistics and transport solutions for certain battery-powered and pure-electric products.
FAR International operates an extensive international service network, with verified own-operation markets including China, Hong Kong, the United States, Argentina and Ecuador. Its broader supplier network extends delivery coverage much further. Customers who need shipment visibility can Track FAR International packages through 4Tracking and follow available Tracking events from dispatch through international transport and final delivery.
How to Track FAR International packages
To Track a FAR International shipment on 4Tracking, enter the complete tracking or waybill number supplied by the sender, merchant or FAR International into the tracking field. When shipment data is available, 4Tracking displays the package tracking events so you can follow its progress through the logistics network.
FAR International also operates its own Track and Trace system. The official tracking page instructs customers to enter the full waybill number and supports checking as many as 50 tracking numbers at once, with one number entered on each line. FAR states that its tracking system monitors package status according to the selected delivery method and shipment route.
A FAR shipment can pass through several stages. The company's published logistics process starts with collection from the sender, followed by processing at a service outlet where parcels can undergo warehousing, security inspection, packaging, labeling and sorting. The goods can then move through a Chinese air or ocean port, international transportation, overseas customs processing, a destination logistics center and finally last-mile delivery.
Not every stage necessarily produces an immediate public Tracking event. FAR's own help information notes that logistics updates can sometimes be delayed, including flight-related updates. If a package has only recently been dispatched, continue checking the tracking history before assuming that the shipment has stopped moving.
FAR International tracking number formats
FAR International's official tracking service refers to the identifier as a tracking number or waybill number and asks users to enter the full number. However, the company's public documentation does not publish one universal character length, prefix or letter-and-number pattern that applies to every FAR International shipment.
Because FAR offers multiple delivery services and works with different transportation and last-mile partners, it would be misleading to present an unofficial number pattern as a rule. For reliable package tracking, copy the complete waybill number exactly as it appears on the shipping label, seller's dispatch message or logistics documentation.
If you have several identifiers associated with an online order, make sure you are entering the actual FAR International logistics number rather than a marketplace order number, invoice number or internal merchant reference. If the shipment remains unrecognized, ask the sender or FAR customer service to confirm the correct waybill number.
FAR International delivery times
FAR International publishes delivery ranges for its three cross-border end-to-end service levels. Express delivery is listed at approximately 3–5 working days, Standard delivery at approximately 6–9 working days and Economy delivery at approximately 10–30 working days.
For example, a shipment booked under FAR's Express end-to-end service can have a published delivery range of 3–5 working days, while a Standard shipment uses the broader 6–9 working-day range. A cost-focused Economy shipment can have a significantly longer published range of 10–30 working days.
These ranges should not be treated as guaranteed delivery dates for every package. FAR specifically states that delivery times can vary according to the destination postal code and that force-majeure events can create exceptions. Customs processing, international transport arrangements and the last-mile delivery provider can also affect the progress visible in Tracking.
FAR's customer-service information says that shipment information can include the real-time location of goods during transportation, expected arrival information and customs-clearance status. For an individual package, the latest Tracking history is therefore more useful than assuming that every shipment will arrive at the earliest point in its service range.
What FAR International Tracking statuses can tell you
FAR International's logistics chain can generate information across collection, warehouse processing, export preparation, international linehaul, customs clearance and final delivery. The company's tracking system is intended to let customers monitor orders according to their selected transportation method and route.
If Tracking shows RETURN, FAR's official help information says there has been an abnormality in delivery and return information has been added to the logistics record. FAR advises customers in this situation to contact their customer manager for assistance.
A long customs-related delay can require action from the recipient. FAR states that when destination-country customs clearance has an abnormality caused by the buyer or recipient, the recipient should contact the relevant local authorities promptly. If clearance is not completed within the allowed period, the package may be abandoned or returned according to local procedures, with resulting costs potentially charged to the sender.
How to contact FAR International about shipment issues
FAR International lists 400-128-5656 as its global service hotline. The official website also lists csc@far800.com as its customer-service email address and provides an online inquiry form for customers who need assistance or want information about its logistics services.
The company's registered contact information lists Room 201, No. 22 Great Wall Street, Gongshu District, Hangzhou, Zhejiang Province, China, with postal code 310022. FAR also states that customers can contact its customer-service operation for assistance with package status and logistics questions.
For shipment-specific problems, FAR's help pages frequently instruct business customers to contact their customer manager. This includes packages showing RETURN, packages reported as delivered but not received and shipments that arrive damaged. Keep the complete waybill number and any relevant photographs, delivery records or order details available when requesting assistance.
If Tracking shows delivered but the recipient cannot locate the package, FAR recommends checking around the home, entrance, P.O. Box or parcel locker and asking relatives or neighbors whether they accepted it. If the parcel is still missing, FAR states that an investigation request for a delivered-but-not-received parcel should be raised within 14 calendar days after the recorded delivery by contacting the customer manager.
For a damaged package, FAR advises the recipient to keep both the damaged product and the parcel's outer packaging and to contact the customer manager. Preserving the packaging and evidence can be important when an investigation or claim needs to be submitted.
Frequently asked questions about FAR International package tracking issues
Why is my FAR International tracking number not working?
The parcel may not yet have generated its first available Tracking event, or the number may have been entered incorrectly. Check that you are using the complete FAR waybill number rather than an order or merchant reference. If no result appears after the shipment should have entered the logistics network, ask the sender or FAR International to verify the number.
What format does a FAR International tracking number use?
FAR's official website tells customers to enter the full tracking or waybill number but does not publish one universal prefix, length or alphanumeric format for every service. Use the exact identifier supplied with your shipment rather than relying on an unofficial example.
Can I Track more than one FAR International package at a time?
Yes. FAR International's official Track and Trace page allows users to enter as many as 50 tracking numbers in one search, with one number on each line. You can also use 4Tracking to follow supported FAR shipments alongside parcels handled by other carriers.
How long does FAR International delivery take?
FAR publishes approximately 3–5 working days for Express service, 6–9 working days for Standard service and 10–30 working days for Economy service. Actual delivery can vary according to the destination postal code and exceptional circumstances.
Why has my FAR International package stopped updating?
Tracking events can be delayed while a package moves between logistics stages, and FAR specifically notes that some transport or flight updates may appear later. Continue monitoring the shipment, and contact your customer manager if the lack of updates becomes unusually long for the selected service.
What does RETURN mean in FAR International Tracking?
FAR's official help information says that a RETURN status indicates an abnormality in the delivery process and that return information has been updated. Contact your FAR customer manager to determine the reason and the next action for the shipment.
What should I do if FAR International says delivered but I did not receive my package?
Check around the delivery address, entrance, P.O. Box and parcel locker and ask relatives or neighbors whether they accepted the parcel. If it still cannot be found, FAR advises contacting the customer manager to request an investigation. For a delivered-but-not-received package, FAR says the investigation request should be made within 14 calendar days after delivery.
What should I do if my FAR International package arrives damaged?
Keep the damaged goods and the original outer packaging. FAR advises customers to preserve this evidence and contact their customer manager so the issue can be reviewed and the appropriate claim procedure can be followed.
Can I Track FAR International packages on 4Tracking?
Yes. Enter the FAR International waybill number on 4Tracking to follow the available package tracking events. This provides a convenient way to Track FAR shipments together with packages from other international carriers.
How do I contact FAR International about a shipment?
FAR International lists 400-128-5656 as its global service hotline and csc@far800.com as its customer-service email address. The official website also provides an inquiry form, while existing business customers can contact their assigned customer manager for shipment-specific problems.
Monthly Delivery Performance for FAR International – August 2026
Our comprehensive monthly delivery report for FAR International in August 2026 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
|---|---|---|
 CHNChina |  UnknownUnknown |
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| CHN China |  HKGHong Kong |
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