Bpost je znan tudi kot belgijska pošta in je dostavna služba, odgovorna za dostavo nacionalne in mednarodne pošte v Belgiji. Bpost je vodilni poštni operater v Belgiji s široko paleto poštnih storitev. Podjetje je odgovorno predvsem za zbiranje, razvrščanje, prevoz in dostavo pisem in paketov. Glavni delničar belgijske pošte je belgijska država z 51,04% in ima čez državo več kot 34.369 zaposlenih.
Sledite paketom belgijske pošte
Tu so koraki za sledenje paketom belgijske pošte - Bpost:
- Pojdite na https://www.4tracking.net glavno stran ali na vrh te strani.
- V polje za sledenje vnesite svojo številko za sledenje Bpost.
- Kliknite gumb "Sledi".
- Po potrebi boste morda morali vnesti številko poštne številke, če je, jo prosimo, vnesite jo in znova kliknite gumb "Sledi".
- Počakajte nekaj sekund, da dobite vse informacije, vključno z lokacijami in datumi.
Zakaj bi me za sledenje paketa vprašali za poštno številko?
Bpost včasih zahteva, da navedete poštno številko prejemnika, da bi vam lahko sledili paketu, včasih pa tudi ne. .
Kako so videti številke za sledenje belgijske pošte?
Številke sledenja Belgijske pošte - Bpost lahko povzamemo na naslednji način:
(# = Črka / * = številka /! = Številka ali črka)
- A# *** *** *** BE
- C# *** *** *** BE
- E# *** *** *** BE
- L# *** *** *** BE
- R# *** *** *** BE
- S# *** *** *** BE
- U# *** *** *** BE
- V# *** *** *** BE
- Z# *** *** *** BE
Kdaj bo moj paket dostavljen?
Kdaj bo moj paket dostavljen? po navedbah uradne spletne strani Bposta bodo poskušali dostaviti vse domače pakete v naslednjem delovnem času. Status vašega paketa lahko spremljate na našem spletnem mestu / v aplikaciji.
Zdi se, da je moj paket Bpost nekje zataknjen. kaj storiti ?
če vaš paket ni bil dostavljen in se ni premaknil dlje kot 5 dni. Za pojasnila lahko prosite pošiljatelja, da se obrne na službo za stranke. Upoštevajte, da lahko samo pošiljatelj vloži pritožbo na službo za stranke Bpost.
Ali lahko pošljem pritožbo na Bpost, če se moj paket izgubi ali poškoduje?
Kot je omenjeno v zgornjem vprašanju, je edini, ki ima pravico do pritožbe pri podpori strankam Bpost, pošiljatelj, v tem primeru lahko od pošiljatelja zahtevate, da vloži pritožbo glede izgubljene ali poškodovane parcele.
Moj status paketa Bpost prikazuje Dostavljeno, vendar nisem prejel ničesar. Kaj naj naredim?
Prosite svojega soseda ali sopotnika, da je sprejel vaš paket. če gre za majhen paket, ga lahko poštar odloži v poštni nabiralnik. Preverite, ali ste v poštni predal prejeli obvestilo o neuspeli dostavi. Vaš paket je bil morda dostavljen v skladu z vašimi nastavitvami dostave.
Če še vedno ne najdete paketa, se za pojasnila obrnite na pošiljatelja.
Zakaj je moj paket Bpost že dolgo v tranzitu?
Prosimo vas, da počakate še nekaj časa, če se status paketa ne spremeni v naslednjih 5 delovnih dneh, se lahko obrnete na pošiljatelja in vložite pritožbo na službo za stranke Bpost.
Primeri statusov, ki jih spremlja sledenje pošiljk Bpost
| stanja |
| Address not found |
| Address not recognized yet |
| Arrival at facilities |
| Arrival in the country of destination |
| Back to sender : item refused by addressee |
| Back to sender : payment period expired |
| Confirmation of preparation of the shipment received |
| Costs revision or VAT number notification |
| Customs cleared : authorized |
| Customs cleared: customs fees to be paid upon delivery |
| Customs cleared: no customs fees to be paid upon delivery |
| Delay in delivery |
| Delivered at company of destinee, awaiting reception confirmation |
| Delivery foreseen next working day |
| Delivery impossible : item too big for Parcel Locker |
| Delivery interrupted due to unforeseen circumstances |
| Delivery not possible due to closing day |
| Delivery not possible due to unforeseen circumstances |
| Delivery to be rescheduled : no announcement for these Parcel Lockers |
| Departure from office of exchange |
| Drop off item by the customer |
| Import costs refused |
| Import procedure completed |
| In processing at customs |
| Information about the shipment received from sender |
| International transfer impossible : P.O. box delivery impossible |
| International transfer impossible : customs' requirements not met |
| Invoice missing test |
| Item accepted after deposit by sender |
| Item available at Pick-up point |
| Item delivered |
| Item delivered at neighbours |
| Item delivered in mailbox |
| Item deposited to local postal operator |
| Item has been sorted |
| Item has passed a checkpoint |
| Item held at international transit depot : missing documents |
| Item held at transit depot : item incomplete - addressee was contacted |
| Item in distribution phase |
| Item information registered manually at the counter |
| Item information registered manually by Collect & Stamp |
| Item not delivered : addressee was contacted |
| Item not delivered : delivery attempt done - addressee on strike |
| Item not delivered : delivery attempt done - other reason |
| Item on it's way to Parcel Lockers |
| Item presented - addressee absent - message left |
| Item presented : addressee absent - message left in addressee's letterbox |
| Item presented to customs for control |
| Item redirected : at addressees request |
| Item seized or destroyed : prohibited item |
| Item sorting incorrect |
| Item transferred : address change on addressee's request |
| New delivery attempt |
| New delivery foreseen : addressee was absent |
| New delivery foreseen : at request of addressee |
| New delivery foreseen : delivery was impossible - address incorrect |
| New delivery foreseen : delivery was impossible - addressee absent |
| New delivery foreseen : delivery was impossible - force majeure |
| No extra costs |
| Not at home |
| Not sorted, reason unknown |
| Parcel accepted by postman |
| Parcel outside bpost standard: treatment via appropriate network |
| Payment period expired |
| Payment required |
| Payment successful |
| Quality control between sent and received items |
| Rejected during sorting : unannounced item |
| Retained at customs : articles subjected to restrictions or require a licence |
| Retained at customs : awaiting information from addressee |
| Retained at customs : awaiting presentation to border agency/security |
| Retained at customs : custom document (CN22/CN23) is missing |
| Retained at customs : reason unknown |
| Retained at customs: awaiting missing documents |
| Retained at distribution office : addressee has a P.O. box - sender notified |
| Retained at distribution office : addressee moved - no further action |
| Retained at distribution office : addressee unreachable - no further action |
| Retained at distribution office : awaiting payment - addressee contacted |
| Security check complete: international shipment not permitted |
| Shipment arrived from outside EU |
| Shipment being prepared by the postman |
| Shipment is being returned |
| Shipment on the way back to the sender |
| Shipment on the way to the correct region |
| Shipment on the way to your region |
| Shipment ready for transport |
| The address incomplete/incorrect |
| The addressee has moved |
| The delivery impossible due to 'force majeure' |
| The item is not collected by the addressee |
| The return item has been sorted and will be made available for the sender |
| Transferred and to be tracked with the correct carrier |
| Your international parcel is ready to be handled by bpost |
| Your invoice is being reviewed |
| Your item has been sorted |
| Your parcel was delivered at a safe place. You can find all delivery details in your mailbox |
| Your parcel was delivered at one of your neighbours. You can find all delivery details in your mailbox |
| bpost international: end of handling |