Bpost also known as Belgian Post and it's a delivery service company responsible for the delivery of national and international mail in Belgium. Bpost is the leading postal operator in Belgium with a wide range of postal services. The company is mainly responsible for the collection, sorting, transport and delivery of letters and parcels. Belgian Post major share holder is the Belgian state with 51.04% , and has over 34,369 employees over the country.
Track Belgian Post parcels
Here is the steps on how to track your Belgian Post - Bpost parcels :
- Go to https://www.4tracking.net main page or go the top of this page.
- Enter your Bpost tracking number at the tracking field.
- Click on the "Track" button.
- You may be asked for your zip code number if needed, if so then please provide it and click "Track" button again.
- Wait few seconds to get all information including locations and dates.
Why I would be asked for postal code for tracking my Bpost parcel ?
Bpost sometimes ask to provide the receiver postal code in order to track you parcel and some times not, If so, We will ask you to provide it and you have to type it in the required field and click on the tracking button to get the results.
What do Belgian Post tracking numbers look like?
Belgian Post - Bpost tracking numbers can be summarized as follows:
(# = Letter / * = number /! = Number or letter)
- A# *** *** *** BE
- C# *** *** *** BE
- E# *** *** *** BE
- L# *** *** *** BE
- R# *** *** *** BE
- S# *** *** *** BE
- U# *** *** *** BE
- V# *** *** *** BE
- Z# *** *** *** BE
When my Bpost parcel will be delivered ?
When my parcel will be delivered ? according to Bpost official website they will try to deliver all domestic parcels in the next working. You can track your parcel status in our website/app.
My Bpost parcel seems to be stuck in somewhere. what to do ?
if your parcel was not delivered and it has not moved for longer than 5 days. You may ask the sender to contact the customer service for clarification. Please note that only the sender can submit a complaint to the Bpost customer service.
Can I send submit a complaint to Bpost if my parcel lost or damaged ?
As mentioned in the question above the only one who has the right to submit a complaint to the Bpost customer support is the sender, In this situation you may ask the sender to submit complaint regarding the lost or damaged parcel.
My Bpost parcel status shows Delivered, but I haven't received anything. What should I do?
Please ask your neighbor or co-occupant accepted your parcel. if it's a small parcel the postman may placed it in the letterbox. Check if you received a failed delivery notice in your letterbox. Your parcel may have been delivered according to your delivery preferences.
If you still cannot find your parcel, contact the sender for clarification.
Why my Bpost parcel is in transit for a long time ?
We my ask you to wait a bit longer, if the status of your parcel not changed for the next 5 working days then you can contact the sender to submit a complaint to the Bpost customer service.
Examples of statuses which Belgium Post - Bpost shipment tracking passes
Statuses |
Address not found |
Address not recognized yet |
Arrival at facilities |
Arrival in the country of destination |
Back to sender : item refused by addressee |
Back to sender : payment period expired |
Confirmation of preparation of the shipment received |
Costs revision or VAT number notification |
Customs cleared : authorized |
Customs cleared: customs fees to be paid upon delivery |
Customs cleared: no customs fees to be paid upon delivery |
Delay in delivery |
Delivered at company of destinee, awaiting reception confirmation |
Delivery foreseen next working day |
Delivery impossible : item too big for Parcel Locker |
Delivery interrupted due to unforeseen circumstances |
Delivery not possible due to closing day |
Delivery not possible due to unforeseen circumstances |
Delivery to be rescheduled : no announcement for these Parcel Lockers |
Departure from office of exchange |
Drop off item by the customer |
Import costs refused |
Import procedure completed |
In processing at customs |
Information about the shipment received from sender |
International transfer impossible : P.O. box delivery impossible |
International transfer impossible : customs' requirements not met |
Invoice missing test |
Item accepted after deposit by sender |
Item available at Pick-up point |
Item delivered |
Item delivered at neighbours |
Item delivered in mailbox |
Item deposited to local postal operator |
Item has been sorted |
Item has passed a checkpoint |
Item held at international transit depot : missing documents |
Item held at transit depot : item incomplete - addressee was contacted |
Item in distribution phase |
Item information registered manually at the counter |
Item information registered manually by Collect & Stamp |
Item not delivered : addressee was contacted |
Item not delivered : delivery attempt done - addressee on strike |
Item not delivered : delivery attempt done - other reason |
Item on it's way to Parcel Lockers |
Item presented - addressee absent - message left |
Item presented : addressee absent - message left in addressee's letterbox |
Item presented to customs for control |
Item redirected : at addressees request |
Item seized or destroyed : prohibited item |
Item sorting incorrect |
Item transferred : address change on addressee's request |
New delivery attempt |
New delivery foreseen : addressee was absent |
New delivery foreseen : at request of addressee |
New delivery foreseen : delivery was impossible - address incorrect |
New delivery foreseen : delivery was impossible - addressee absent |
New delivery foreseen : delivery was impossible - force majeure |
No extra costs |
Not at home |
Not sorted, reason unknown |
Parcel accepted by postman |
Parcel outside bpost standard: treatment via appropriate network |
Payment period expired |
Payment required |
Payment successful |
Quality control between sent and received items |
Rejected during sorting : unannounced item |
Retained at customs : articles subjected to restrictions or require a licence |
Retained at customs : awaiting information from addressee |
Retained at customs : awaiting presentation to border agency/security |
Retained at customs : custom document (CN22/CN23) is missing |
Retained at customs : reason unknown |
Retained at customs: awaiting missing documents |
Retained at distribution office : addressee has a P.O. box - sender notified |
Retained at distribution office : addressee moved - no further action |
Retained at distribution office : addressee unreachable - no further action |
Retained at distribution office : awaiting payment - addressee contacted |
Security check complete: international shipment not permitted |
Shipment arrived from outside EU |
Shipment being prepared by the postman |
Shipment is being returned |
Shipment on the way back to the sender |
Shipment on the way to the correct region |
Shipment on the way to your region |
Shipment ready for transport |
The address incomplete/incorrect |
The addressee has moved |
The delivery impossible due to 'force majeure' |
The item is not collected by the addressee |
The return item has been sorted and will be made available for the sender |
Transferred and to be tracked with the correct carrier |
Your international parcel is ready to be handled by bpost |
Your invoice is being reviewed |
Your item has been sorted |
Your parcel was delivered at a safe place. You can find all delivery details in your mailbox |
Your parcel was delivered at one of your neighbours. You can find all delivery details in your mailbox |
bpost international: end of handling |