AliExpress is a China-based online retail store owned by the Alibaba Group, specializing in selling products at wholesale prices to merchants (B2B) and individuals (B2C). Launched in 2010, it consists of small companies in China and other locations, such as Singapore, offering products to international buyers online. It is the most popular e-commerce site in Russia and ranks in the top ten in Brazil. AliExpress makes it easy for small businesses in China to sell to customers worldwide.
Initially, AliExpress started as a portal for business-to-business transactions. It has since expanded to include buying and selling services from companies to consumers and between consumers. AliExpress is currently available in several languages: Arabic, English, Spanish, Dutch, French, Italian, German, Polish, Portuguese, Bahasa, and Russian. The English version of the service is automatically offered to clients outside China, along with the other mentioned languages.
How do I track an AliExpress shipment?
To track an AliExpress order or shipment, take the tracking number provided by AliExpress on your orders page and enter it in the designated field. Click the "Carrier" button and select "AliExpress" or "Cainiao." If you are unsure which carrier delivers your shipment, allow the system to choose the carrier automatically on your behalf. Afterward, click the tracking button, and you will be redirected to the tracking results page, where you will find detailed information about your shipment, including locations and dates. Please note that if you have just received the tracking number and the tracking results say "Not Found," wait 1-3 days for the carrier (logistics company) to update the tracking results.
What do AliExpress tracking numbers look like?
Sellers on AliExpress use various shipping companies. The most frequently used by AliExpress sellers include China Post, Yanwen, SF Express, Flyt Expres, 4PX, Yun Express, Singapore Post, DHL Express, FedEx, UPS, and others. As a result, tracking numbers can vary. Most AliExpress buyers receive tracking numbers in a format that starts with "LP" followed by 14 digits, e.g., LP00711789465325, LP00344507128685.
These are some formats of tracking numbers for AliExpress shipments:
(# = Letter / * = number / ! = Number or letter)
- *** *** *** MY
- *** *** *** CN
- *** *** *** SG
- LP *** *** *** *** **
- *** *** *** YP
- FTLVU *** *** **
- F *** *** *** ** !!!!!
- YT *** *** *** *** *** *
Where can I find the AliExpress tracking number?
When you buy a product from AliExpress, the seller usually sends the shipment within 1-4 days. You will receive an email from AliExpress stating that the seller has shipped the package, and the tracking number will be included in the email. If you can't find the tracking number, please log in to your AliExpress account and check your orders page, where you will find the tracking number. If you still can't locate the tracking number, contact the seller directly on AliExpress to provide it to you.
If the tracking results show "Not Found," what should I do?
If the seller has just sent the parcel and the tracking result shows "Not found," please double-check the tracking number and wait up to 3 days for the carrier to update the tracking results. Keep in mind that tracking results usually take 1-3 days to display the initial information. If the tracking results still show "not found" after this period, wait a few more days. If the issue persists, you should contact the seller for clarification.
How long does AliExpress Standard Shipping take to deliver?
AliExpress Standard Shipping is an affordable shipping method. It is often one of the cheapest shipping methods on AliExpress and, in some cases, can be a free shipping option. Delivery times usually range from 15-60 days, depending on the destination country's location
How long does AliExpress Premium Shipping take for delivery?
AliExpress Premium Shipping typically takes 7 to 15 days for delivery if the package is shipped by an express delivery service company such as FedEx, DHL Express, or UPS. The delivery time depends on the destination country's location.
How long does ePacket shipping take for delivery?
The ePacket shipping method is faster than AliExpress Standard Shipping. Here is the shipping time list for some countries using ePacket:
- China to the United Kingdom, France, Spain, Netherlands, Canada, USA, Australia: 5-7 days
- China to Taiwan, Hong Kong, Japan, Korea, Singapore: 2-4 days
- China to Indonesia, Philippines, Pakistan, Thailand, Vietnam, Malaysia, Sri Lanka: 3-7 days
- China to India, Brazil, Russia, Ukraine, Belarus: 7-10 days
- China to United Arab Emirates, Mexico, Argentina: 7-15 days
- China to Saudi Arabia, Kazakhstan, Uzbekistan, Oman: 7-20 days
- China to South Africa: 10-15 days
- China to New Zealand: 6-8 days
Can I track my AliExpress shipment without a tracking number?
Unfortunately, you cannot track your AliExpress shipment without a tracking number. To obtain your tracking number, check the email you received from AliExpress when the seller shipped your package, or log in to your AliExpress account and visit your orders page.
How often do AliExpress tracking updates occur?
AliExpress tracking updates depend on the shipping company and their scanning points. Generally, tracking updates occur every 24-48 hours, but it may take longer for some carriers or during peak shipping times.
What should I do if my AliExpress tracking information has not been updated for several days?
If your AliExpress tracking information hasn't been updated for an extended period, it is possible that the package is in transit or stuck at a sorting facility. You should wait for a few more days and keep checking the tracking updates. If there is still no progress, contact the seller for clarification or assistance.
How do I report a lost or delayed AliExpress shipment?
If you suspect that your AliExpress shipment is lost or significantly delayed, contact the seller through the AliExpress platform to report the issue. They may be able to provide further information or assistance in resolving the problem.
Can I track multiple AliExpress shipments at once?
Yes, our package tracking website allow you to track multiple AliExpress shipments simultaneously by entering multiple tracking numbers. This can help you monitor the progress of all your orders in one place.
Are AliExpress tracking numbers unique to each shipment?
Yes, each AliExpress tracking number is unique to a specific shipment. The tracking number helps you track your package's progress and provides valuable information about its location and estimated delivery date.
What should I do if my AliExpress tracking information shows "Delivered," but I haven't received my package?
If your AliExpress tracking information indicates that your package has been delivered but you haven't received it, first check with your neighbors and family members to see if they have received the package on your behalf. If you still can't locate your package, contact the seller through AliExpress to report the issue and request assistance.
Do all AliExpress shipments come with tracking information?
Most AliExpress shipments come with tracking information, but some low-cost shipping methods might not provide tracking details. If tracking is essential for your order, make sure to select a shipping method that includes tracking when placing your order on AliExpress.
Can I track an AliExpress shipment if it's shipped through a local courier in my country?
Yes, you can track your AliExpress shipment even if it is handed over to a local courier in your country. The original tracking number should still work, or you may receive a new tracking number from the local courier for tracking within your country.
How can I estimate the delivery date of my AliExpress shipment?
The estimated delivery date of your AliExpress shipment can be found in the tracking information. Keep in mind that this is an estimate and may be subject to change due to various factors, such as customs processing, carrier delays, or weather conditions.
What should I do if my AliExpress tracking information shows "Customs Clearance" for an extended period?
If your AliExpress tracking information shows "Customs Clearance" for an extended period, it may indicate that your package is held up at customs. You should wait a few more days for updates, as customs processing times can vary. If there is no progress, contact the seller on AliExpress for assistance or clarification.
How can I track my AliExpress return shipment?
To track your AliExpress return shipment, use the return tracking number provided by the seller or AliExpress when you initiate the return process. Enter this tracking number on our package tracking website to monitor the progress of your return shipment.
Examples of statuses which AliExpress shipment tracking passes
|A new delivery attempt is ongoing|
|A new delivery attempt is ongoing (Delivery again)|
|Accepted for Linehaul transportation (Received by Linehaul)|
|Accepted for transportation by Post (Package Received)|
|Accepted for transportation by Post (Post office collection)|
|Accepted for transportation by Post (Post office collection.)|
|Accepted for transportation by postal service|
|Accepted for transportation by postal service (Package Received)|
|Accepted for transportation by postal service (Post office collection)|
|Accepted for transportation by postal service (Post office collection.)|
|Arrival at local delivery center unsuccessful (Arrival at local delivery center unsuccessful)|
|Arrival at local delivery center unsuccessful (Failed to arrive the delivery office)|
|Arrived at destination country/region sorting center (In distribution with postman)|
|Arrived at destination country/region sorting center (【Riyadh Center】Received.)|
|Arrived at local delivery center (Arrived at Post Office)|
|Arrived at local delivery center (Arrived at local delivery center)|
|Arrived in transit country/region (AE_LZD_ORDER)|
|Arrived in transit country/region (Airline arrived at transit country or district)|
|Arrived in transit country/region (Airline arrived at transit country or district.)|
|Arrived in transit country/region (Arrive at transit country or district)|
|Arrived in transit country/region (Arrive attransit country or district.)|
|Arrived in transit country/region (In transit)|
|Arrived in transit country/region (Parcel is handled)|
|Arrived in transit country/region (Transit Arrival)|
|Arrived in transit country/region (transit country arrival)|
|At consolidation warehouse (Accepted in consolidated warehouse.)|
|At consolidation warehouse (Inbound success in consolidated warehouse.)|
|At departure country sorting center (Received by sorting center)|
|At departure country/region sorting center (Shipment Reached Center)|
|At destination country sorting center (At destination country/region sorting center)|
|At destination country/region|
|At destination country/region (Linehaul handover to next forwarder)|
|At destination country/region (Transiting via the transit Airport)|
|At destination country/region sorting center|
|At destination country/region sorting center (Arrive at sorting center in destination country)|
|At destination country/region sorting center (Arrived at destination country)|
|At destination country/region sorting center (At destination country/region sorting center)|
|At destination country/region sorting center (Consignment received at the PostNL Acceptance Centre)|
|At destination country/region sorting center (In distribution with postman)|
|At destination country/region sorting center (Received at HUB)|
|At destination country/region sorting center (Yangjiang city ,【Riyadh Center】 item collected , The postman :ZhangShiChe)|
|At destination country/region sorting center (【Riyadh Center】Arrived.)|