AliExpress is a China-based online retail platform owned by the Alibaba Group, specializing in selling products at wholesale prices to both merchants (B2B) and individuals (B2C). Launched in 2010, it comprises small companies in China and other locations—such as Singapore—offering products to international buyers online. It is the most popular e-commerce site in Russia and ranks among the top ten in Brazil. AliExpress makes it easy for small businesses in China to sell to customers worldwide.
Initially, AliExpress began as a portal for business-to-business transactions. It has since expanded to include services for companies selling to consumers, as well as peer-to-peer transactions. Today, AliExpress is available in several languages, including Arabic, English, Spanish, French, German, Italian, Dutch, Portuguese, Russian, Turkish, Japanese, Korean, Hebrew, Thai, Vietnamese, Indonesian, Polish, Ukrainian, Czech, Greek, Romanian, Hungarian, Bulgarian, Slovak, Finnish, Danish, Norwegian, and Swedish. The English version is automatically offered to users outside China, along with the other supported languages.
How do I track an AliExpress shipment?
To track an AliExpress order or shipment, copy the tracking number from your Orders page and enter it in the designated field. Click the “Carrier” button and select “AliExpress” as your carrier. If you’re unsure which carrier is handling your shipment, leave the carrier field empty and the system will automatically select it for you. Then click “Track” to be redirected to the tracking results page, which displays detailed information about your shipment, including locations and dates.
Please note that if you’ve just received the tracking number and the results say “Not found,” wait 1–3 days for the carrier to update the tracking information. AliExpress usually updates tracking details 1–3 days after the tracking number is issued and continues to update them as new information becomes available.
What do AliExpress tracking numbers look like?
AliExpress sellers use a variety of shipping companies. The most frequently used by AliExpress sellers include China Post, Yanwen, SF Express, Flyt Express, 4PX, Yun Express, Singapore Post, DHL Express, FedEx, UPS, and others. Because there are so many carriers, tracking number formats can vary. Most AliExpress buyers receive tracking numbers that start with “LP” followed by 14 digits (for example, LP00000123456789). However, AliExpress uses different tracking number formats depending on the shipping company and the destination country, so you may see other patterns as well. We support tracking for most of these formats, if not all.
Where can I find the AliExpress tracking number?
When you buy a product from AliExpress, the seller usually sends the shipment within 1-4 days. You will receive an email from AliExpress stating that the seller has shipped the package, and the tracking number will be included in the email. If you can't find the tracking number, please log in to your AliExpress account and check your orders page, where you will find the tracking number. If you still can't locate the tracking number, contact the seller directly on AliExpress to request it.
If the tracking results show “Not found” what should I do?
If the tracking result shows “Not Found” shortly after the seller has dispatched the parcel, please double-check the tracking number and wait up to 3 days for the carrier to update the tracking results. Keep in mind that tracking results usually take 1-3 days to display the initial information. If the tracking results still show "Not found" after this period, wait a few more days. If the issue persists, you should contact the seller for clarification.
How long does AliExpress Standard Shipping take to deliver?
AliExpress Standard Shipping is an affordable shipping method. It is often one of the cheapest shipping methods on AliExpress and, in some cases, can be a free shipping option. Delivery times typically range from 15 to 60 days, depending on the destination country.
How long does AliExpress Premium Shipping take for delivery?
AliExpress Premium Shipping typically takes 7 to 15 days for delivery if the package is shipped by an express delivery service company such as FedEx, DHL Express, or UPS. The delivery time depends on the destination country's location, The delivery time also depends on the efficiency of local postal services and customs clearance processes.
How long does the AliExpress Choice shipping method take to be delivered?
The Choice shipping service dynamically selects the optimal carrier for each destination, so it’s generally faster than AliExpress Standard Shipping. Below are the estimated delivery times for Choice shipments (based on current carrier performance and routes):
- China to the United Kingdom, France, Spain, Netherlands, Canada, USA, Australia: 4–6 days
- China to Taiwan, Hong Kong, Japan, South Korea, Singapore: 1–3 days
- China to Indonesia, Philippines, Pakistan, Thailand, Vietnam, Malaysia, Sri Lanka: 2–5 days
- China to India, Brazil, Russia, Ukraine, Belarus: 5–8 days
- China to United Arab Emirates, Mexico, Argentina: 6–12 days
- China to Saudi Arabia, Kazakhstan, Uzbekistan, Oman: 6–15 days
- China to South Africa: 8–12 days
- China to New Zealand: 5–7 days
Can I track my AliExpress shipment without a tracking number?
Unfortunately, you cannot track your AliExpress shipment without a tracking number. To obtain your tracking number, check the email you received from AliExpress when the seller shipped your package, or log in to your AliExpress account and visit your orders page.
How often do AliExpress tracking updates occur?
AliExpress tracking updates depend on the shipping company and their scanning points. Generally, tracking updates occur every 24-48 hours, but it may take longer for some carriers or during peak shipping times.
What should I do if my AliExpress tracking information has not been updated for several days?
If your AliExpress tracking information hasn't been updated for an extended period, it is possible that the package is in transit or stuck at a sorting facility. You should wait for a few more days and keep checking the tracking updates. If there is still no progress, contact the seller for clarification or assistance.
How do I report a lost or delayed AliExpress shipment?
If you suspect that your AliExpress shipment is lost or significantly delayed, contact the seller through the AliExpress platform to report the issue. They may be able to provide further information or assistance in resolving the problem.
Can I track multiple AliExpress shipments at once?
Yes, you can track multiple AliExpress shipments simultaneously on our shipment tracking platform by entering multiple tracking numbers. This can help you monitor the progress of all your orders in one place.
Are AliExpress tracking numbers unique to each shipment?
Yes, each AliExpress tracking number is unique to a specific shipment. The tracking number helps you track your package's progress and provides valuable information about its location and estimated delivery date.
What should I do if my AliExpress tracking information shows "Delivered," but I haven't received my package?
If your AliExpress tracking information indicates that your package has been delivered but you haven't received it, first check with your neighbors and family members to see if they have received the package on your behalf. If you still can't locate your package, contact the seller through AliExpress to report the issue and request assistance.
Do all AliExpress shipments come with tracking information?
Most AliExpress shipments come with tracking information, but some low-cost shipping methods might not provide tracking details. If tracking is essential for your order, make sure to select a shipping method that includes tracking when placing your order on AliExpress.
Can I track an AliExpress shipment if it's shipped through a local courier in my country?
Yes, you can track your AliExpress shipment even if it is handed over to a local courier in your country. The original tracking number should still work, or you may receive a new tracking number from the local courier for tracking within your country.
How can I estimate the delivery date of my AliExpress shipment?
The estimated delivery date of your AliExpress shipment can be found in the tracking information. Keep in mind that this is an estimate and may be subject to change due to various factors, such as customs processing, carrier delays, or weather conditions.
What should I do if my AliExpress tracking information shows "Customs Clearance" for an extended period?
If your AliExpress tracking information shows "Customs Clearance" for an extended period, it may indicate that your package is held up at customs. You should wait a few more days for updates, as customs processing times can vary. If there is no progress, contact the seller on AliExpress for assistance or clarification.
How can I track my AliExpress return shipment?
To track your AliExpress return shipment, use the return tracking number provided by the seller or AliExpress and enter it on our shipment tracking platform.
Monthly Delivery Performance for AliExpress – May 2025
Our comprehensive monthly delivery report for AliExpress in May 2025 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
From | To | Delivery Time |
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China | Saudi Arabia |
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China | Brazil |
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China | Unknown |
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China | France |
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China | Czechia |
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China | Japan |
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China | Algeria |
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China | Italy |
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China | Morocco |
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China | Ukraine |
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China | Bulgaria |
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China | United Arab Emirates |
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China | Vietnam |
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China | Turkey |
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China | United States |
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