China Post

China Post Tracking

China Post is a state-owned enterprise that operates the official postal service of China, established in 1949.


Track China Post shipments

China Post

China Post is a state-owned postal service company in China that offers a range of shipping and delivery services to customers worldwide. It is one of the largest postal service providers in the world, serving millions of customers daily. The company was founded in 1949 and is headquartered in Beijing, China. It operates through a vast network of over 82,000 post offices across China and employs more than 1 million staff members.

In recent years, China Post has invested heavily in technology to improve its services and streamline its operations. The company has developed an online platform that allows customers to access all its services and track their shipments from a single portal. It has also developed mobile apps that make it easy for customers to manage their shipments on the go.

How do I track China Post shipments?

One of the most significant advantages of using China Post is its reliable shipment tracking system. Customers can track their shipments online and stay updated on their delivery status. The tracking system works by assigning a unique tracking number to each shipment, which can be used to track its movement from China to the destination country.

To track a China Post shipment, you can follow these steps:

  1. Go to the top of this page and select "China Post" from the list of carriers.
  2. Enter your China Post tracking number in the field provided on the page and click "Track."
  3. Wait for the website to retrieve your tracking information. You should be able to see the status of your shipment, including its current location and estimated delivery date.
  4. If you have any questions or concerns about your shipment, you can contact China Post customer service for assistance.

What services does China Post provide?

The company provides a range of postal and logistics services, including domestic and international mail delivery, parcel delivery, express mail, and financial services. It operates a fleet of aircraft and ground vehicles to transport shipments and mail to various destinations. The company also has partnerships with other courier companies worldwide to provide its customers with a comprehensive global shipping network.

China Post offers various delivery services to cater to different customer needs. The most popular delivery services include EMS, ePacket, and Air Mail. EMS is an express delivery service that offers fast and reliable delivery to over 200 countries worldwide. ePacket is a cost-effective shipping option that is popular for small and lightweight shipments. Air Mail is a standard international mail service that is ideal for shipping non-urgent items.

China Post also offers a range of value-added services to its customers, including insurance, customs clearance, and warehousing. Customers can purchase insurance to protect their shipments during shipping, and China Post provides customs clearance services to ensure shipments clear customs smoothly. The company also offers warehousing services to store and manage shipments for its customers.

China Post Small Packet Service

China Post Air Mail for Small Packets ships low-weight items from China to anywhere around the world. This service is considered less expensive compared to many other companies, and shipments that meet the following conditions can be shipped:

  1. To be less than 2KG
  2. To be less than 90 cm in length, width, and depth combined. The largest dimension should not exceed 60 cm.

This service is widely used due to the expansion of e-commerce around the world, which is facilitated by sites such as Amazon, eBay, and AliExpress.

China Post Ordinary Small Packet Plus

This mail is not registered and is characterized as being low cost, but it cannot be tracked, and compensation cannot be obtained if it is lost.

China Post Registered Parcel Service

This type is more expensive, but it provides a tracking service and is used a lot in the field of e-commerce to transport clothes, accessories, and electronic products.

China Post EMS (Express Mail Service)

China Post EMS is a cargo delivery service provided by the China Post Corporation, logistics, and other postal companies in the world. This service is the fastest among China Post services, delivering documents, materials, urgent letters, and all kinds of goods to and from other countries with high speed and high reliability.

How does China Post small packet tracking number look like?

China Post small packet tracking number consists of 13 characters; it starts with the letter "R" followed by another letter, followed by 9 digits, followed by the 2-letter country code of China "CN" e.g., RL123456789CN, RR024518965CN.

What does the tracking number for China Post "Small Packet Plus" look like?

China Post Small Packet Plus tracking number consists of 9 numbers e.g., 123456789, 212548750, or 13 characters; it starts with the letter "U" followed by another letter, followed by 9 digits, followed by the 2-letter country code of China "CN" e.g., UA562457809CN, UR024318961CN.

How long does it take for "China Post small packet" shipments to deliver?

China Post small packet takes 5-10 days to reach Asian countries, 7-15 days to America and Europe, and 7-30 days to other countries.

How can I get compensation for lost or damaged China Post shipments?

You can get compensation for lost or damaged China Post shipments by contacting the seller or the sender of your shipments and asking them for compensation so they can contact China Post for you. Please do not contact China Post if you are the recipient because China Post listens more to their customers (seller or sender).

If they will compensate you, they will do so under these terms:

  • Mail must be registered.
  • Compensation can be obtained for registered mail where China Post will assess the value of the goods and will compensate you, but you cannot recover the registration fee.
  • For unregistered mail, you cannot get any compensation.

Track unregistered China Post shipment

Unregistered shipments can only be tracked while crossing Chinese territory. After its exit from China, it cannot be traced as an economic delivery, so it is not recorded during the passage of the crossing points. The tracking number in this case has 13 characters; it begins with the letter "U" followed by another character followed by 9 digits followed by "CN". Shipments sent to Kazakhstan are an exception to this rule. Unregistered shipments can be tracked there.

How do China Post tracking numbers look?

China Post tracking numbers are formatted to easily identify the type of service used for shipping and to provide tracking information for both international and domestic shipments. Generally, a China Post tracking number for international shipments consists of a 13-character alphanumeric code. This code begins with two letters that indicate the type of delivery service, followed by nine digits, and ends with the two-letter country code "CN" for China. For example, tracking numbers starting with "E" (e.g., EE123456789CN, EA123456789CN) typically represent the express delivery service, showcasing that the shipment is meant for faster international delivery.

The first two letters in the tracking number are crucial as they specify the service type. Here are some examples of service types based on the starting letters:

  • E: Express delivery service (e.g., EE, EA) for urgent or time-sensitive international shipments.
  • R, L, C: Registered Air Mail, eParcel China, and Air Parcel services respectively, often used for less urgent international deliveries. These services offer a balance between cost and delivery time.
  • U: This prefix is usually used for shipments that do not require signature confirmation and are generally used for lower-value or less urgent shipments.

Other prefixes like F, B, S, V, and P indicate various specialized services or handling, such as surface mail or other specific postal service offerings.

For domestic shipments within China, tracking numbers might follow different formats, but the principle remains similar: a series of letters and numbers that provide information about the service type and tracking capability.

Understanding the format of China Post tracking numbers can help recipients and senders better manage their expectations regarding delivery services, times, and tracking capabilities.

China Post delivery time

The delivery time for China Post shipments to the USA and European countries depends on the shipping service chosen and the destination. Generally, express delivery services like EMS offer delivery times of 5-7 business days to the USA and Europe. ePacket takes slightly longer, with delivery times ranging from 7-15 business days. Air Mail is the slowest option, with delivery times ranging from 10-30 business days.

Frequently Asked Questions About China Post Shipments and Tracking

What Should I Do If My Tracking Number Isn't Working?

If your tracking number isn't working, ensure that you have correctly entered all characters, including any letters and the "CN" suffix. If it's correctly entered and still not functioning, there might be a delay in the tracking information being updated online. Please allow some time for the system to update. If the issue persists for an extended period, it's advisable to contact the sender or your local China Post office for further assistance.

How Long Does It Typically Take for a China Post Shipment to Be Delivered?

Delivery times with China Post vary depending on the service used (e.g., Registered Air Mail, EMS, ePacket). Domestic shipments within China typically take 1-3 business days. International delivery times can range from 7-20 business days for ePacket and up to several weeks for standard air mail, depending on the destination country and customs processing.

What Can I Do If My Shipment Is Delayed?

If your shipment is delayed beyond the expected delivery timeframe, first check the latest status using your tracking number. Delays can occur due to various reasons, including customs holds, holiday backlogs, or unforeseen logistical challenges. If there's no update or you require more detailed information, contacting the sender or the nearest China Post office can provide further insights into the delay.

Is It Possible to Change the Delivery Address After the Shipment Has Been Dispatched?

Once a shipment has been dispatched, changing the delivery address with China Post is generally not possible. However, in some cases, if the package has not yet left the country or is still in the early stages of transit, the sender may be able to request an address change through their local post office. This is not guaranteed and is subject to China Post's policies and the specific circumstances of the shipment.

What Should I Do If My Shipment Arrives Damaged or Not at All?

If your shipment arrives damaged, or if you have not received your shipment within the expected delivery period, it's important to immediately report the issue. Contact the sender to initiate a claim with China Post. Keep all packaging and damaged items as they may be required for inspection as part of the claims process. If the shipment is lost, the sender will need to file a claim with China Post for investigation.

How Can I Contact China Post for Shipment-Related Queries?

For shipment-related queries, including tracking issues, you can contact China Post customer service directly. However, for international shipments, it's often more effective to start by contacting the sender. They can provide detailed information and, if necessary, liaise with China Post on your behalf. For domestic inquiries or if you're expecting a shipment within China, local China Post offices can also provide assistance and information.


In conclusion, China Post is a reliable and efficient postal service provider that offers a range of shipping and delivery services to customers worldwide. Its robust tracking system, value-added services, and global shipping network make it a popular choice for individuals and businesses looking to ship items from China to the USA and Europe. With its continued investment in technology, China Post is well-positioned to continue growing and expanding its services to meet the evolving needs of its customers.

Examples of statuses which China Post shipment tracking passes

At Customs
Attempted Delivery
Awaiting Collection
Clearance Completed
Customs Clearance Completed
Customs Clearance Completed [AT AUSTRIA]
Customs Clearance Completed [AU AU]
Customs Clearance Completed [AU Australia]
Customs Clearance Completed [AU BNE]
Customs Clearance Completed [BG BG]
Customs Clearance Completed [BG Bulgaria]
Customs Clearance Completed [BR CURITIBA, PR]
Customs Clearance Completed [CA YYZ]
Customs Clearance Completed [CL Ovalle]
Customs Clearance Completed [CO Colombia]
Customs Clearance Completed [CZ Czech Republic]
Customs Clearance Completed [DE Germany]
Customs Clearance Completed [DE LGG]
Customs Clearance Completed [DK DK]
Customs Clearance Completed [DK Denmark]
Customs Clearance Completed [ES Paterna]
Customs Clearance Completed [ES Spain]
Customs Clearance Completed [FI Finland]
Customs Clearance Completed [FR FR]
Customs Clearance Completed [GB UNITED KINGDOM]
Customs Clearance Completed [GB YingGuo]
Customs Clearance Completed [GR Greece]
Customs Clearance Completed [HR Croatia]
Customs Clearance Completed [HU HU]
Customs Clearance Completed [HU Hungary]
Customs Clearance Completed [IL IL]
Customs Clearance Completed [IT Italy]
Customs Clearance Completed [IT LGG]
Customs Clearance Completed [IT La spezia]
Customs Clearance Completed [IT Resana]
Customs Clearance Completed [IT Torre Annunziata]
Customs Clearance Completed [JP Japan]
Customs Clearance Completed [JP NRT]
Customs Clearance Completed [MX Ecatepec de Morelos]
Customs Clearance Completed [MX Merida]