GFL Logística, founded on an innovative concept, encompasses a team of professionals possessing vast experience in the logistics domain. Their operations, refined and strategic, aim to bring simplicity and security to the process. GFL's commitment shines through their pursuit of achieving the best cost and profitability results for all parties involved, whether shippers or operators. As a logistical operator, their services cater to both direct clients and last mile distribution for logistic operators.
With a focus on reach and efficiency, GFL's units are strategically distributed to ensure swift and adaptable operations in last mile deliveries, transfers, and reverse logistics. This impressive distribution has empowered them to serve over 3,500 municipalities across all 26 states of Brazil. Establishing a commendable presence, GFL Logística's headquarters is situated at the Americana Office Tower, located on Rua São Gabriel in Americana, São Paulo.
The array of services offered by GFL Logística covers a broad spectrum, from direct-to-consumer deliveries to specialized projects. Their prowess in logistics is reflected through offerings like P2P logistics, SAME DAY delivery services, and GFL EXPRESS, which focuses on prompt deliveries throughout São Paulo's interiors.
Shipment Tracking with GFL Logística
Tracking Your Shipments
One of the key features of GFL Logística is its robust shipment tracking system. Customers can easily monitor their shipments in real-time, ensuring transparency throughout the delivery process. To track your shipments, users need to visit the official website, input the unique tracking number, and follow the on-screen instructions to view the latest status and location of their package.
How to Track GFL Logística shipments?
To track GFL Logística shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "GFL Logística". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
What Does a GFL Tracking Number Look Like?
The tracking numbers provided by GFL Logística are comprised of 12 digits. For instance, a sample number might look like 123456789012. This format ensures that each shipment can be easily identified and differentiated from others, offering customers clarity and peace of mind throughout the shipping journey.
Delivery Times and Examples
Delivery times with GFL Logística can vary depending on the service chosen. For instance, their SAME DAY delivery service aims for swift product deliveries, with collections made until 14:00 and deliveries accomplished by 22:00 on the same day. Another notable service, GFL EXPRESS, operates throughout São Paulo's interior regions, promising delivery deadlines up to D+2. The exact delivery times for other services can vary, and customers are advised to consult GFL Logística directly for precise timings.
Contacting GFL Logística
Should customers face any issues or concerns regarding their shipments, GFL Logística has set up a dedicated customer service portal to assist. Queries ranging from tracking to delivery timings or any other service-related questions can be addressed here. Customers can reach out to GFL Logística's customer service by visiting the provided URL: GFL Customer Service.
Frequently asked questions about GFL Logística shipments
What should I do if my tracking information hasn't been updated for several days?
If your tracking information remains unchanged for an extended period, please contact GFL Logística's customer service via their dedicated portal: GFL Customer Service. They can provide further assistance and updates on your shipment.
My package shows "Delivered", but I haven't received it. What should I do?
Firstly, check around your delivery location or with neighbors to ensure the package wasn't left in an unexpected spot. If you still can't locate it, contact GFL Logística's customer service immediately to report the discrepancy.
How long does the "SAME DAY delivery service" take?
The SAME DAY delivery service aims to deliver packages on the same day, provided collections are made by 14:00. The delivery is expected to be completed by 22:00 on the same day.
Can I change the delivery address after my package has been shipped?
Changing the delivery address after the shipment has already been dispatched might not always be possible. However, it's best to contact GFL Logística's customer service as soon as you realize the need for a change, and they may assist depending on the package's current status.
What is GFL Logística's policy on damaged or lost shipments?
If you receive a damaged package or if your shipment is lost, report the issue to GFL Logística's customer service immediately. They will guide you through the process of filing a claim and provide information on their policies concerning such incidents.
How do the "ENTREGA DIRETA B2C" and "ENTREGA DIRETA B2B" services differ?
Both services focus on direct deliveries, with the B2C service catering to business-to-consumer deliveries and the B2B service dedicated to business-to-business deliveries. Both services handle packages up to 30 kg, and exact delivery times can vary, so it's advised to consult GFL Logística for precise timings.
How can I get an estimate on delivery times for specific regions?
You can refer to the services section on the GFL Logística website or contact their customer service for precise delivery timings and any other specific inquiries related to your shipment's destination.
What is "LOGÍSTICA REVERSA"?
"LOGÍSTICA REVERSA" refers to reverse logistics, a service dedicated to the return and exchange of products. Exact terms and timings for this service can vary, so reaching out to GFL Logística for more detailed information is recommended.
Can I schedule a specific delivery time with GFL Logística?
While GFL Logística aims to meet specific service timelines, like SAME DAY delivery, exact scheduling to the hour might not always be possible. However, for special requests or circumstances, it's always best to contact their customer service to discuss potential arrangements.