GOFO France is a last-mile delivery network built for e-commerce parcels moving across France, helping online stores and logistics partners complete the “final kilometers” to the recipient. The brand focuses on speed, reliability, and visibility, with a Track & Trace experience designed to keep both merchants and buyers informed from handoff to delivery.
On the service side, GOFO France presents “standard parcel delivery” with clear size/weight rules (up to 30 kg) and multiple delivery outcomes (delivered in person, delivered to mailbox, left at a designated location, delivered to a neighbour, or dropped to pickup points depending on service setup). For merchants, it’s positioned as a practical last-mile layer that can scale with volume and keep package tracking transparent.
GOFO France also highlights a tech-first approach: a Track & Trace platform for real-time updates, plus integration options like API (“My GOFO”), web service, and EDI for businesses that want shipment tracking events to flow into their own systems. In short: GOFO France aims to make delivery operationally smooth while keeping Tracking easy to follow.
GOFO France services you’ll typically see
GOFO France describes its offering around last-mile delivery and the tools that support it:
- Standard parcel delivery (up to 30 kg) with a stated lead time target for the last-mile network
- Track & Trace / package tracking with multiple status updates
- POD on demand (proof of delivery with digital signature and/or photo verification)
- Delivery process rules such as multiple delivery attempts and holding window before return-to-sender
- Business integrations (API, web service, EDI)
How GOFO France Tracking and package tracking works
1) Get the tracking number from the sender
For GOFO France package tracking, your tracking number is usually provided by the sender or online store (often in the shipping email or dispatch notification). If you never received it, GOFO France advises contacting the merchant directly.
2) Track it using GOFO’s Track & Trace
GOFO France recommends using the Track & Trace function on its website to Track the latest shipment tracking updates in real time.
3) Don’t panic if updates pause (customs and handoffs)
GOFO France explains that parcels arriving from outside the EU may show limited Tracking updates while customs clearance is still being finalized, because the parcel may not yet be registered in the warehouse during that phase.
4) Delivery attempts, holding period, then return
If delivery fails, GOFO France states it can attempt delivery up to three times. If that doesn’t work, the parcel is returned to the warehouse and stored for 14 days, giving you time to contact them to reorganize delivery; otherwise it’s returned to the sender.
GOFO France tracking number format
GOFO France states its tracking number usually starts with “CIFR”, followed by 13 or 14 digits. It should not contain special characters.
If your number returns no results, first confirm it’s typed correctly and matches the format. If it still looks invalid, the recommended next step is to contact the sender/merchant.
GOFO France delivery time and realistic examples
GOFO France notes it can’t promise an exact delivery hour because timing depends on parcel volume, weather, and traffic, but it provides practical expectations for delivery after the parcel arrives in France.
Typical delivery windows
- Generally: delivery within 3–5 working days after arrival in France
- If status shows “En cours de livraison” (in delivery): typically 1–2 working days
- For standard last-mile operations, GOFO France also presents a 1–3 day lead time target for its parcel delivery solution (business-facing).
Simple delivery time examples (good for SEO pages, without overpromising)
- Example A: Parcel arrives in France on Monday → common window is Thursday to the following Monday (3–5 working days).
- Example B: Tracking switches to “En cours de livraison” on Tuesday → delivery often lands by Wednesday or Thursday (1–2 working days).
How to contact GOFO France if there’s an issue
Best support route for most buyers: contact the store/sender first
For many order-level problems (lost parcel claims, missing items, returns, severe damage), GOFO France’s guidance points you back to the sender/merchant as the right first contact. This is usually the fastest path because the shipper has the commercial relationship and can escalate properly.
GOFO France customer service (official)
GOFO France lists these direct support channels:
- Email: [email protected]
- Phone: +33 970709065
- Hours: 9:00–18:00 (Mon–Fri, excluding public holidays)
GOFO France also mentions you can use the website chatbot for instant help.
Frequently asked questions about GOFO France shipment tracking issues
How to track GOFO France packages?
To track a GOFO Netherlands package, enter your tracking number in the designated field and click the Carrier button. Then select "GOFO France" from the list of options. If you’re unsure which carrier is handling your package, the system can automatically identify it for you. After that, click the Track button. You’ll be redirected to a tracking results page, where detailed information about your package’s status and location will be displayed.
Why can’t I Track my GOFO France package yet?
Often the parcel isn’t registered in the local network immediately. First confirm the tracking number format (CIFR + 13–14 digits). If it still shows invalid or empty, GOFO France advises contacting the sender/merchant.
What does a GOFO France tracking number look like?
GOFO France says the tracking number usually starts with CIFR, followed by 13 or 14 digits, with no special characters.
Tracking hasn’t updated for days. Is my shipment stuck?
GOFO France explains that for parcels from outside the EU, Tracking may pause during customs clearance before the parcel is registered in the warehouse. They also note that if Tracking stays unchanged for more than 5 working days in France or the EU, you should contact them.
When will my GOFO France parcel be delivered?
GOFO France states parcels are generally delivered within 3–5 working days after arrival in France. If the status shows “En cours de livraison”, delivery is usually within 1–2 working days.
Tracking says “delivered,” but I didn’t receive anything. What should I do?
GOFO France recommends checking your mailbox, neighbors, and nearby usual drop-off points. If the parcel still can’t be found, contact their support so they can assist.
The outer package is intact, but items are missing. Who handles this?
GOFO France’s instruction is to contact the sender/merchant for missing items when the external packaging is intact.
My parcel looks lost. Should I contact GOFO France or the store?
GOFO France directs lost-parcel claims to the sender/merchant to handle the complaint process.
What happens if I’m not home during delivery?
GOFO France notes the parcel may be left in your mailbox or with a neighbor. If you want to avoid that delivery method, they ask that you notify them in advance.
How many delivery attempts does GOFO France make?
GOFO France states it makes up to three delivery attempts. After that, the parcel is returned to the warehouse and held for 14 days so you can reorganize delivery, then returned to the sender if there’s no response.
Can I change my delivery address after shipping?
GOFO France says address changes are handled via a form sent from [email protected], but changes are not possible once the parcel has been handed to the courier.
Can I reschedule delivery or redirect to a pickup point?
GOFO France states it does not currently offer a service to change the delivery date or transfer the parcel to a pickup point