A Portugal Post também conhecida por CTT é uma empresa portuguesa de logística que opera como serviço nacional de correios em Portugal. Foi fundada em 6 de novembro de 1520 pelo Rei D. Manuel I de Portugal e está sediada em Lisboa, Portugal. Possui mais de 12.000 funcionários. Os principais objetivos dos CTT são o crescimento sustentável e a melhoria da rentabilidade de cada uma das suas unidades de negócio. Para atingir estes objetivos, os CTT têm como principais estratégias:
- Manter a liderança de mercado em correspondências e encomendas e capitalizar em economias de escala como uma vantagem competitiva
- Promova uma estrutura regulatória que apóie a sustentabilidade do USO
- Manter a eficiência por meio de programas de transformação contínua
- Desenvolver o negócio de expresso e encomendas para aproveitar o crescimento esperado do mercado, especialmente no segmento B2C
- Fortalecer a plataforma de serviços financeiros e oferecer uma gama mais ampla de serviços
Rastrear pacotes CTT
Para rastrear as encomendas enviadas pelos Correios de Portugal (CTT) deverá seguir os passos abaixo:
- Vá para a página principal https://www.4tracking.net ou vá para o topo desta página.
- Digite o seu número de rastreamento do Portugal Post (CTT) no campo de rastreamento.
- Clique no botão "Track".
- Aguarde alguns segundos para obter todas as informações, incluindo locais e datas.
Qual é a aparência dos números de rastreamento CTT?
Quando pretende seguir uma encomenda enviada pelos Correios (CTT), precisa de saber como é o número de localização dos Correios Portugal (CTT), certo? o número de rastreamento para os Correios de Portugal (CTT) começa com 2 letras seguidas de 9 números seguidos de PT, por exemplo, RH123456789PT.
Os números de rastreamento da Portugal Post (CTT) podem ser resumidos da seguinte forma:
(# = Letra / * = número /! = Número ou letra)
- A# *** *** *** PT
- C# *** *** *** PT
- D# *** *** *** PT
- E# *** *** *** PT
- F# *** *** *** PT
- G# *** *** *** PT
- L# *** *** *** PT
- O# *** *** *** PT
- R# *** *** *** PT
- S# *** *** *** PT
- U# *** *** *** PT
- V# *** *** *** PT
- Y# *** *** *** PT
- Z# *** *** *** PT
Quanto tempo os CTT demoram a entregar a encomenda?
Para encomendas nacionais o processo de entrega começa diretamente no dia seguinte, a entrega pode levar de 24 horas a uma semana dependendo da localização da cidade de destino.
Para os serviços de correio internacional, uma encomenda enviada de Portugal para países da América pode demorar até 7 dias a ser entregue através de um serviço de correio expresso (EMS) e de 16 a 30 dias através do International Standard Service. Para países vizinhos como a Espanha, o tempo de entrega pode levar de 1 a 7 dias apenas, e de 7 a 15 dias para outros países europeus.
Exemplos de status pelos quais o rastreamento de remessas da Correios CTT passa
| status |
| Acceptance by the Post Services |
| Arrival at the collection venue |
| Arrival to transit station |
| Available to collect |
| Awaiting for Declarative Procedures |
| Awaiting for declarative procedures |
| Collection |
| Customer notification sent |
| Customer notification sent Click to view the detail |
| Delivery failure |
| Delivery failure ~ Address requesteed later, Further delivery - attempt next business day |
| Delivery failure ~ Addressee cannot be located |
| Delivery failure ~ Addressee cannot be located, Returned to sender |
| Delivery failure ~ Addressee did not answer |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Algés (Lisboa) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Bonfim (Setúbal) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Estoril |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Figueira da Foz |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Horta |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Maia |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Massamá |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Mem Martins |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Monte Belo ( Setúbal ) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Morais Soares (Lisboa) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Moscavide (Lisboa) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Mourisca do Vouga |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT N S da Conceição (Setúbal) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Pero Pinheiro |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT S.pedro (Montijo) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Santa Justa (Lisboa) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Viseu |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Amanhecer (Santa Clara) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Continente V6 Portimão |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Gondivai |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Lojas Storm |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Meio Mundo |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Papelaria Pierrot |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Passos (Paredes) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Pinhal General (Quinta do Conde) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Rego D'água |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Silveira (Torres Vedras) |
| Delivery failure ~ Addressee did not answer, Further delivery - attempt next business day |
| Delivery failure ~ Addressee did not answer, Holding for notification or recipient |
| Delivery failure ~ Addressee did not answer, Home delivery |
| Delivery failure ~ Addressee did not answer, Returned to sender |
| Delivery failure ~ Addressee did not answer, Was out for delivery - attempt today |
| Delivery failure ~ Addressee has p.o.box, Addressee advised to pick up the item |
| Delivery failure ~ Addressee moved, Item forwarded/redirected |
| Delivery failure ~ Addressee request own pick-up, Addressee contacted - awaiting reply Loja CTT Carnaxide |
| Delivery failure ~ Addressee request own pick-up, Addressee contacted - awaiting reply Loja CTT Quarteira |
| Delivery failure ~ Addressee request own pick-up, Addressee contacted - awaiting reply Loja CTT Rabo de Peixe |
| Delivery failure ~ Addressee request own pick-up, Addressee contacted - awaiting reply Loja CTT Santa Marta do Pinhal |
| Delivery failure ~ Addressee request own pick-up, Addressee contacted - awaiting reply Loja CTT Vale do Paraíso (Albufeira) |
| Delivery failure ~ Incorrect Address |
| Delivery failure ~ Incorrect Address, Addressee's address being verified |
| Delivery failure ~ Incorrect Address, Further delivery - attempt next business day |
| Delivery failure ~ Incorrect Address, Item forwarded/redirected |
| Delivery failure ~ Incorrect Address, Returned to sender |
| Delivery failure ~ Item Damaged - delivery not completed, Home delivery |
| Delivery failure ~ Item refused by addressee |
| Delivery failure ~ Item refused by addressee, Returned to sender |
| Delivery failure ~ Item wrongly directed |
| Delivery failure ~ Item wrongly directed, Item forwarded/redirected |
| Delivery failure ~ Reexpedition request, Item forwarded/redirected |
| Delivery failure ~ Unclaimed, Returned to sender |
| Delivery failure ~ Wrong routing - Postcode, Item forwarded/redirected |
| Delivery success |
| Delivery to dispatcher |
| Departure from transit station |
| Devolution |
| Dispatch from acceptance station |
| Domestic Dispatch |
| In distribution |
| International dispatch |
| International reception |
| Item Cleared |
| Item cleared |
| Label created. Processing |
| N/A |
| N/A ~ Addressee cannot be located, Holding for notification or recipient |
| N/A ~ Force majeure - item not delivered, Home delivery |
| N/A ~ Force majeure - item not delivered, Returned to sender |
| N/A ~ Incorrect Address, Returned to sender |
| N/A ~ Reexpedition request, Home delivery |
| N/A ~ Unclaimed, Returned to sender |
| National reception |
| Reception |
| Reception by delivery station |
| Retained by security reasons |
| Retained by security reasons ~ Item wrongly directed |
| Retained by security reasons ~ Prohibited articles - delivery not completed |
| Waiting |