Portugal Post also known as CTT is a Portuguese logistics company that operates as the national postal service in Portugal. It was established on November 6, 1520 by King Manuel I of Portugal and is based in Lisbon, Portugal. It has more than 12000 employees. CTT’s principal objectives are to deliver sustainable growth and improved profitability from each of its business units. To achieve these objectives, CTT has the following key strategies:
- Maintain market leadership in mail and parcels and capitalize on economies of scale as a competitive advantage
- Promote a regulatory framework that supports the USO sustainability
- Maintain efficiency through continuous transformation programs
- Develop the express and parcels business to take advantage of expected market growth, especially in the B2C segment
- Strengthen financial services platform and offer a broader range of services
Track CTT packages
To track parcels that shipped using Portugal Post (CTT) you should follow the steps below :
- Go to https://www.4tracking.net main page or go the top of this page.
- Enter your Portugal Post (CTT) tracking number at the tracking field.
- Click on the "Track" button.
- Wait few seconds to get all information including locations and dates.
What do CTT tracking numbers look like?
When You want to track a package that shipped with Portugal Post (CTT) you need to know how Portugal Post (CTT) tracking number look like, right? the tracking number for Portugal Post (CTT) starts with 2 letters followed by 9 numbers followed by PT e.g. RH123456789PT.
Portugal Post (CTT) tracking numbers can be summarized as follows:
(# = Letter / * = number /! = Number or letter)
- A# *** *** *** PT
- C# *** *** *** PT
- D# *** *** *** PT
- E# *** *** *** PT
- F# *** *** *** PT
- G# *** *** *** PT
- L# *** *** *** PT
- O# *** *** *** PT
- R# *** *** *** PT
- S# *** *** *** PT
- U# *** *** *** PT
- V# *** *** *** PT
- Y# *** *** *** PT
- Z# *** *** *** PT
How long does CTT take to deliver the parcel?
For domestic parcels the delivery process starts directly on the next day, delivery can take from 24 hours up to a week depend on destination city location.
For International mail services a parcel that shipped from Portugal to America countries it can take up to 7 days to be delivered using an express mail service (EMS), and 16-30 days using International Standard Service. For neighboring countries like Spain delivery time can take 1-7 days only, and 7-15 days to other European countries.
Examples of statuses which Portugal Post - Portugal CTT shipment tracking passes
| Statuses |
| Acceptance by the Post Services |
| Arrival at the collection venue |
| Arrival to transit station |
| Available to collect |
| Awaiting for Declarative Procedures |
| Awaiting for declarative procedures |
| Collection |
| Customer notification sent |
| Customer notification sent Click to view the detail |
| Delivery failure |
| Delivery failure ~ Address requesteed later, Further delivery - attempt next business day |
| Delivery failure ~ Addressee cannot be located |
| Delivery failure ~ Addressee cannot be located, Returned to sender |
| Delivery failure ~ Addressee did not answer |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Algés (Lisboa) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Bonfim (Setúbal) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Covilhã |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Estoril |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Figueira da Foz |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Horta |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Maia |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Marrazes |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Massamá |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Mem Martins |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Monte Belo ( Setúbal ) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Morais Soares (Lisboa) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Moscavide (Lisboa) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Mourisca do Vouga |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT N S da Conceição (Setúbal) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Odivelas |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Pero Pinheiro |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT S.pedro (Montijo) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Santa Justa (Lisboa) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Santarém |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Tecmaia |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Vila Nova de Santo André |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Loja CTT Viseu |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Amanhecer (Santa Clara) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Benfeitores (S.torcato) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Continente V6 Portimão |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Foto Nogueira - Pampilhosa |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Gondivai |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Intermarché (Pombal) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Lojas Storm |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Meio Mundo |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Papelaria Pierrot |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Passos (Paredes) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Pinhal General (Quinta do Conde) |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Rego D'água |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT S. Miguel de Acha |
| Delivery failure ~ Addressee did not answer, Addressee contacted - awaiting reply Ponto CTT Silveira (Torres Vedras) |
| Delivery failure ~ Addressee did not answer, Further delivery - attempt next business day |
| Delivery failure ~ Addressee did not answer, Holding for notification or recipient |
| Delivery failure ~ Addressee did not answer, Home delivery |
| Delivery failure ~ Addressee did not answer, Returned to sender |
| Delivery failure ~ Addressee did not answer, Was out for delivery - attempt today |
| Delivery failure ~ Addressee has p.o.box, Addressee advised to pick up the item |
| Delivery failure ~ Addressee request own pick-up, Addressee contacted - awaiting reply Loja CTT Carnaxide |
| Delivery failure ~ Addressee request own pick-up, Addressee contacted - awaiting reply Loja CTT Cascais |
| Delivery failure ~ Addressee request own pick-up, Addressee contacted - awaiting reply Loja CTT Quarteira |
| Delivery failure ~ Addressee request own pick-up, Addressee contacted - awaiting reply Loja CTT Rabo de Peixe |
| Delivery failure ~ Addressee request own pick-up, Addressee contacted - awaiting reply Loja CTT Santa Marta do Pinhal |
| Delivery failure ~ Addressee request own pick-up, Addressee contacted - awaiting reply Loja CTT Vale do Paraíso (Albufeira) |
| Delivery failure ~ Addressee request own pick-up, Addressee contacted - awaiting reply Ponto CTT Arca D´água (Porto) |
| Delivery failure ~ Incorrect Address |
| Delivery failure ~ Incorrect Address, Addressee's address being verified |
| Delivery failure ~ Incorrect Address, Further delivery - attempt next business day |
| Delivery failure ~ Incorrect Address, Returned to sender |
| Delivery failure ~ Incorrect Address, Was out for delivery - attempt today |
| Delivery failure ~ Item Damaged - delivery not completed, Home delivery |
| Delivery failure ~ Item refused by addressee |
| Delivery failure ~ Item refused by addressee, Returned to sender |
| Delivery failure ~ Item wrongly directed |
| Delivery failure ~ Unclaimed, Returned to sender |
| Delivery success |
| Delivery to dispatcher |
| Departure from transit station |
| Devolution |
| Dispatch from acceptance station |
| Domestic Dispatch |
| In distribution |
| International dispatch |
| International reception |
| Item Cleared |
| Item cleared |
| Label created. Processing |
| N/A ~ Addressee cannot be located, Holding for notification or recipient |
| N/A ~ Force majeure - item not delivered, Home delivery |
| N/A ~ Force majeure - item not delivered, Returned to sender |
| N/A ~ Incorrect Address, Returned to sender |
| N/A ~ Reexpedition request, Home delivery |
| N/A ~ Reexpedition request, Returned to sender |
| N/A ~ Unclaimed, Returned to sender |
| National reception |
| Reception |
| Reception by delivery station |
| Retained by security reasons |
| Retained by security reasons ~ Item wrongly directed |
| Retained by security reasons ~ Prohibited articles - delivery not completed |
| Waiting |