iMile Tracking

To track an iMile shipment, enter the tracking number in the field provided above. Then, click on the "Carrier" button and select "iMile". If you are unsure which carrier is handling your shipment, you can opt to let the system automatically select the carrier for you. After making your selection, click on the "Track" button. You will then be redirected to the tracking results page, where detailed information about your shipment, including locations and dates, will be displayed.

iMile tracking numbers have a unique structure: a 13-digit sequence. For example, 6123456789142 demonstrates this pattern. These numbers typically start with either a 6 or a 4, followed by additional digits. This format is essential for effectively tracking and identifying parcels within the iMile delivery system.

iMile offers many services that serve its customers, and these are most of them:

• Cash on delivery (COD): The receiver will pay cash at the time of delivery.
• Last-mile delivery (B2C): They pick up the shipments in the destination country and deliver them to the receiver.
• Customer to Customer (C2C): Sending shipments from client to client using the iMile App.
• Customer-initiated returns (CIR): Customers can schedule returns by calling iMile support.
• Cross-border solutions: Providing complete 3PL solutions internationally by picking up and delivering shipments across borders.
• Same-day delivery (Express): Shipments delivered on the same day of receipt.
• Document delivery (Banks, Telecom, etc.): Delivering sensitive documents.
• Fulfillment and warehousing: Store, stock, label, fulfill, and barcode shipments.
• Express custom clearance: Handling custom clearance at their operational country borders for shipments.
• Express road transportation: Express land transportation between borders.

iMile offers a range of domestic and international delivery options with varying delivery times. Domestic deliveries within Mexico typically take 1-3 business days, depending on the delivery option selected. iMile also offers same-day delivery services for urgent shipments. For international shipments, the delivery time varies depending on the destination country and the shipping option selected.

iMile's delivery partners work with a variety of carriers to ensure that packages are delivered as quickly and efficiently as possible. The company also offers customs clearance services for international shipments, which helps to streamline the process and minimize delays.

Your iMile tracking status provides real-time information about your shipment's progress. Common statuses include:

• In transit: Your package is on its way to the destination.
• Out for delivery: Your package is with the courier and will be delivered shortly.
• Delivered: Your package has been successfully delivered.
• Attempted delivery: The courier attempted to deliver your package but was unable to do so. The package may be returned to the local iMile facility for a future delivery attempt or for pickup.

If your iMile tracking number isn't working, it could be due to one of the following reasons:

1. The tracking number was entered incorrectly. Double-check your number and try again.
2. The shipment has not been processed yet. Please allow some time for the system to update.
3. The tracking number has expired. Tracking numbers typically expire after a certain period of inactivity.

If you're still having trouble with your tracking number, contact iMile customer support for assistance.

Changing the delivery address after your shipment has been dispatched may not always be possible with iMile. Contact iMile customer support as soon as possible to check if an address change can be accommodated.

If your iMile package is delayed or lost, contact their customer support. They will investigate the issue and provide assistance in locating your package or determining the cause of the delay.

If you have any issues with your iMile shipment or delivery, contact their customer support via phone, email, or social media. Provide them with your tracking number and any relevant information about the issue to help them address your concerns effectively.

iMile does offer same-day or express delivery services depending on the location and the service selected. To check the availability of these services for your shipment, visit the iMile website or contact their customer support.

While iMile strives to deliver packages as quickly and efficiently as possible, they may not always be able to accommodate specific delivery time requests. However, you can contact their customer support to inquire about the possibility of scheduling a preferred delivery time.

iMile does offer international shipping services, connecting businesses and consumers across various countries. For more information on their international shipping options and rates, visit the iMile website or contact their customer support.

If your international shipment is held at customs, it may be due to incomplete documentation or other regulatory requirements. Contact iMile customer support for assistance in resolving any customs-related issues.

If your shipment arrives damaged, immediately notify iMile customer support and provide them with the relevant details, including your tracking number and photos of the damaged shipment. They will guide you through the process of filing a claim and resolving the issue.

iMile, like most courier services, has restrictions on certain items that cannot be shipped due to safety or legal reasons. These may include hazardous materials, perishable goods, and items prohibited by local or international regulations. For a complete list of prohibited items, visit the iMile website or contact their customer support.