Deutsche Post (DHL)

Deutsche Post (DHL) Tracking

Deutsche Post is the primary operator of postal services in Germany.

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Track Deutsche Post shipments

Deutsche Post (DHL)

Deutsche Post DHL Group is one of the world's leading mail and logistics services providers. With its headquarters in Bonn, Germany, the company is internationally recognized and has a wide network extending across more than 220 countries and territories worldwide. The company's primary business segments include Post - eCommerce - Parcel (PeP), Express, Global Forwarding, Freight, and Supply Chain.


Deutsche Post offers an extensive range of products and services for both domestic and international mail and parcel delivery, direct marketing and e-commerce related logistics services. The company serves businesses, individuals, and institutions, ensuring that mail and parcels reach recipients safely and in a timely manner.


The company's impressive global presence allows it to facilitate smooth logistics and postal operations on an international scale. Known for its efficiency and reliability, Deutsche Post is a key player in global postal and courier services, bringing a wealth of experience and expertise to every delivery.

Services Offered by Deutsche Post

Deutsche Post's service portfolio is diverse, covering traditional mail delivery, express mail services (EMS), parcel shipping, and a wide range of logistics solutions. This includes domestic and international shipping, e-commerce logistics, and specialized services for businesses, ensuring that every customer's needs are met with precision and care. Deutsche Post also integrates environmentally sustainable practices into its operations, aiming to reduce the carbon footprint of its deliveries and promote green logistics.

How does Deutsche Post shipment tracking work?

Deutsche Post offers a shipment tracking system that allows customers to keep tabs on their packages. By using the unique tracking number assigned to each shipment, customers can receive real-time updates on the status and location of their packages


Each Deutsche Post parcel or mail comes with a tracking number. This number is often a mix of letters and numbers and can be found on the receipt provided at the time of shipping. To track the shipment, customers need to enter the tracking number on the Deutsche Post's tracking page or using our shipment tracking platform.


As soon as the shipment is scanned at each transit point, updates are provided on the website, which can include information such as when the parcel was received at a sorting center, when it's out for delivery, and when it has been delivered. This tracking system offers a great way to ensure the security of the parcel and to estimate its delivery time.

How do I track Deutsche Post shipments?

To track a Deutsche Post shipment, enter the tracking number in the field above, click the 'Carrier' button, and select 'Deutsche Post.' If you're unsure which carrier is handling your shipment, you can let the system automatically select the carrier for you. After clicking the 'Track' button, you will be redirected to the tracking results page, where you'll find detailed information about your shipment, including its locations and dates.

How can I find my Deutsche Post tracking number?

There are several ways to obtain a Deutsche Post tracking number:

  1. If you are purchasing from an online shopping site, they often provide the tracking number. You can usually find this on your order page within the website.
  2. If you send a parcel with Deutsche Post, you will receive a receipt that includes various pieces of information, including the tracking number.

Shipment Delivery Time

Delivery times with Deutsche Post vary based on the service selected and the destination. Domestic shipments within Germany are usually delivered within 1-2 business days, showcasing the efficiency of Deutsche Post's nationwide network. International delivery times can range from 3 to 7 business days within Europe and 7 to 14 business days for destinations outside Europe, depending on customs processing and local delivery practices.

How long does it take for Deutsche Post shipments to be delivered?

Deutsche Post is one of Germany's primary postal and logistics service providers, renowned for its efficiency and dependability. It offers an array of services catering to diverse delivery requirements.


For domestic shipments within Germany, Deutsche Post typically delivers within 1 to 2 working days, sometimes up to 7 days. For instance, a letter or package sent from Berlin to Hamburg would generally be expected to arrive within this timeframe.


When it comes to international shipments, the delivery timeframe can vary considerably depending on the destination and the specific service chosen. For example, a standard shipment sent from Germany to France or the UK might take approximately 3 to 5 working days, while a shipment to the United States or Canada could take around 7 to 14 working days. These timescales can be affected by various factors such as customs procedures.

What does a Deutsche Post tracking number look like?

A Deutsche Post tracking number, used for tracking parcels and letters in the German postal system, typically consists of a combination of letters and numbers. The format can vary depending on the type of service used, but here are some common formats:

  • A standard international format that starts with two letters, followed by nine digits, and ending with "DE" (e.g., RR123456789DE). This format is often used for international shipments.
  • Domestic shipments within Germany might have a different format, often starting with a series of digits and possibly ending with letters, but the format can vary widely depending on the specific service and parcel type.

Frequently Asked Questions about Deutsche Post

What does it mean when a shipment is marked as 'in transit' by Deutsche Post?

The phrase 'in transit' indicates that the parcel is currently on its way to the recipient.

What does 'Delivered' status mean for Deutsche Post shipments?

The 'Delivered' status implies that the recipient has received their shipment, and the delivery process has ended.

What does it mean when a shipment is marked as 'returned to sender' by Deutsche Post?

The 'returned to sender' status can occur for several reasons, including the recipient failing to receive their shipment within the designated timeframe, or the parcel remaining in customs because the recipient has not completed the necessary procedures to receive their item.

What Should I Do If My Deutsche Post Shipment Is Delayed?

If your shipment is delayed beyond the estimated delivery date, it is recommended that you check the shipment status using the tracking number provided. If there are no recent updates or the delay is significantly long, please contact Deutsche Post customer service for assistance.

I Can't Find My Tracking Number, How Can I Track My Deutsche Post Shipment?

The tracking number is usually provided at the time of shipping and can be found on the receipt. If you've lost your receipt, you might need to contact the sender or Deutsche Post customer service for assistance.

What If My Deutsche Post Shipment is Marked Delivered But I Haven't Received It?

Sometimes, packages may be marked as delivered before they've actually reached you. The package could be with a neighbor or left in a safe place. If you still can't find it, contact Deutsche Post customer service for help.

My Deutsche Post Shipment Tracking Status Has Not Updated, What Should I Do?

The tracking status might not update in real-time, and sometimes packages aren't scanned at every transit point. Wait for a day or two, and if the status still hasn't updated, get in touch with Deutsche Post customer service.

What Should I Do If My Deutsche Post Package is Damaged?

If you receive a package that is damaged, it's important to report it to Deutsche Post immediately. You may be eligible for compensation depending on the terms of the shipping agreement.

What Happens If I Missed a Delivery From Deutsche Post?

If you weren't available to receive your package, Deutsche Post might leave a notice with instructions for redelivery or pickup from a local post office. If no notice is left, contact their customer service for information about your package.