TNT Express je jednou z najväčších spoločností poskytujúcich expresné služby na celom svete s dodávkou viac ako 200 krajín a zaujíma vynikajúce postavenie v konkurenčných spoločnostiach v starom kontinente v Európe. Spoločnosť pracuje na bezpečnom a včasnom doručovaní balíkov a dokumentov. Táto spoločnosť poskytuje rôzne služby vrátane:
- 9:00 Expresná: Doručenie do 9:00 nasledujúceho pracovného dňa a dokumenty a balíky doručené do hlavných miest vo viac ako 40 krajinách.
- 12:00 Expresná: Doručené do 12.00 hod. Nasledujúceho pracovného dňa. Dokumenty, balíky a náklad sú zasielané do hlavných miest vo viac ako 65 krajinách.
- Expresné: Dodanie pred koncom práce v nasledujúci pracovný deň. Prostredníctvom tejto služby sa dokumenty, balíky a náklad doručujú približne do 200 krajín sveta.
- Economy Express: Ekonomika, konkrétny deň pre doručovanie balíkov a prepravu je menej naliehavý. Dodacia lehota bude dlhšia a dokumenty, balíky a náklad budú odoslané do približne 200 krajín sveta.
- IDE (Integrated Direct Express): IDE je ideálne pre zásielky určené na viac doručovacích adries v inej krajine a táto služba umožňuje zasielanie dokumentov, balíkov a nákladov do všetkých krajín sveta.
Sledovať zásielky TNT Express
Aplikácia 4tracking vám poskytuje jednoduchý spôsob sledovania balíkov TNT Express, pretože musíte dať svoje sledovacie číslo do prázdneho poľa na webe a potom kliknúť na sledovanie a dostanete najnovšie informácie o pohybe vašich zásielok alebo zásielok.
Ako nájdem číslo sledovania pre TNT Express?
Sledovacie číslo TNT Express je možné získať niekoľkými spôsobmi vrátane:
- V prípade objednávky produktu na stránke nákupu v prípade, že bol produkt dodaný so spoločnosťou TNT Express
- Z dokumentov, ktoré klient dostal po odoslaní balíka prostredníctvom kancelárie spoločnosti.
Ako dlho trvá doručenie balíkov alebo zásielok s TNT Express?
Väčšinu naplánovaných balíkov je možné prijať v ten istý deň. V niektorých vzdialených oblastiach musia byť balenia naplánované vopred jeden deň, aby sa zabezpečilo balenie obalov nasledujúci deň. Presný čas prepravy závisí od typu služby a miesta prijatia a dodania.
Formuláre čísiel sledovania TNT Express
(# = Letter / * = number /! = Number alebo letter)
- *** ***
- *** *** **
- *** *** ***
- GD *** *** *** WW
- GE *** *** *** WW
Čo to znamená, že zásielka alebo zásielka je pre spoločnosť TNT Express „v tranzite“?
Zvyčajne to znamená, že zásielka je na ceste k adresátovi.
Čo znamená, že zásielka alebo zásielka sú v stave „doručené“ pre TNT Express?
Dodávka bola dokončená, čo znamená, že zákazník dostal balík, proces doručenia sa skončil.
Čo to znamená, že zásielka alebo zásielka sú pre TNT Express v „vrátenom odosielateľovi“?
V niektorých prípadoch nie je možné zásielku doručiť adresátovi z akéhokoľvek dôvodu. Tento postup sa preto často používa na vrátenie zásielky odosielateľovi.
Aký je postup v prípade straty alebo odcudzenia zásielky v TNT Express?
Nárok na náhradu škody môžete odoslať iba v prípade, že vaša zásielka nebude zúčtovaná do 3 alebo viacerých pracovných dní po odhadnutí dodávky. Odhadovaný dátum dodania nájdete tu . Ak je to váš prípad, kliknite sem, aby ste sa zhovárali a začali proces vybavovania reklamácií a dopytov.
Príklady stavov, ktorými prechádza sledovanie zásielok TNT Express
| stavov |
| Address discrepancy resolved. Delivery at first opportunity |
| Awaiting customs clearance instructions. We've contacted the receiver to get them |
| Awaiting customs clearance instructions/information. We've contacted the receiver to get them |
| Change of delivery address as requested by customer |
| Company closed on delivery attempt. Follow-up actions underway |
| Connection delay due to authorities. Recovery actions underway |
| Connection delay due to customs. Recovery actions underway |
| Connection delay. Natural Causes. Recovery actions underway |
| Connection delay. Recovery actions underway |
| Customer premises closed for the weekend |
| Customs clearance in progress |
| Customs declaration formalities completed |
| Customs documentation handed over to receiver's broker. We'll deliver once it's been cleared |
| Customs documentation query. We're doing our best to resolve this and will contact the sender/receiver if necessary |
| Customs export declaration completed |
| Customs has released the goods |
| Dangerous goods held. Follow-up actions underway |
| Delay due to authorities. Recovery action underway |
| Delay due to routing error. Recovery actions underway |
| Delay due to routing error. We're working hard to deliver on time |
| Delay due to strike or civil unrest. Delivery at first opportunity |
| Delay. Driver queuing or waiting at delivery address |
| Delivery area not accessible. Follow-up actions underway |
| Delivery by mail. Delivery confirmation available on request |
| Delivery date and time slot agreed with receiver |
| Delivery issue resolved. Delivery at first opportunity |
| Delivery refused due to incorrect contact details. We'll contact the sender |
| Formal customs clearance required |
| Handed to airline to be forwarded to customer |
| Held at TNT location. Awaiting next departure |
| Held at drop-off point. Awaiting customer collection |
| Held awaiting correct address. We're doing our best to resolve this and will contact the sender/receiver if necessary |
| Held awaiting customs clearance. We have no influence on this process |
| Held awaiting payment of duties, taxes or charges. We've contacted the receiver about this |
| Held customs awaiting clearance. Follow up underway |
| Holiday in transit location. Delivery at first opportunity |
| On request of customer, or due to customer holiday, a new delivery date and time has been planned |
| Packaging damaged. Repacked and forwarded for delivery |
| Payment not ready on delivery. We'll follow this up with the receiver or contact the sender if necessary |
| Pre-arrival customs clearance process started |
| Product/service selected not available |
| Receiver not home. We've left them a message and we're waiting for them to get in contact with us |
| Receiver notified of delivery date |
| Receiver refused delivery. We'll contact the sender for instructions if necessary |
| Receiver requested different delivery address |
| Receiver requested new delivery date |
| Regional or national holiday. We'll deliver at the first opportunity |
| Request from receiver to hold for collection at TNT location |
| Returned to sender as agreed |
| Shipment arrived at TNT location |
| Shipment arrived at connection point |
| Shipment awaiting physical release - customs controlled area |
| Shipment awaiting receiver collection from drop-off point. We've contacted the receiver about this |
| Shipment being processed at TNT location |
| Shipment collected from collection address |
| Shipment delayed in transit Recovery actions underway |
| Shipment delivered damaged |
| Shipment delivered in good condition |
| Shipment handed to third party. They will complete delivery |
| Shipment held at a TNT location at sender's or receiver's request. It's currently awaiting collection |
| Shipment held due to dangerous goods. Follow-up actions underway |
| Shipment held for customs paperwork documentation query. We'll contact the sender |
| Shipment in transit |
| Shipment is at nearest collection depot |
| Shipment is out for delivery |
| Shipment left in agreed location as instructed |
| Shipment not received. Recovery actions underway |
| Shipment now at depot nearest to delivery address |
| Shipment now at the depot nearest to collection address |
| Shipment on delivery |
| Shipment partially delivered. Recovery actions underway |
| Shipment partially received. Recovery actions underway |
| Shipment presumed lost. We'll contact the sender |
| Shipment received at first TNT location |
| Shipment rerouted. Recovery actions underway |
| There's been a delay but we're working hard to deliver on time |
| Time constraint prevented delivery. Delivery at first opportunity |
| Transit time change. Please take note of the new delivery date and time |