A TNT Express é uma das maiores empresas de entrega expressa do mundo, com entrega para mais de 200 países e ocupa uma posição avançada nas empresas concorrentes no velho continente da Europa. A empresa trabalha para entregar encomendas e documentos com segurança e pontualidade. Esta empresa fornece vários serviços, incluindo:
- 9:00 Express: Entrega às 9:00 no próximo dia útil possível e documentos e encomendas entregues nas principais cidades em mais de 40 países.
- 12:00 Express: Entregue ao meio-dia após o próximo dia útil. Documentos, encomendas e frete são enviados para as principais cidades em mais de 65 países.
- Express: entrega antes do trabalho terminar no próximo dia útil possível. Através deste serviço, documentos, encomendas e frete são entregues a cerca de 200 países ao redor do mundo.
- Economy Express: Economy, um dia específico para entrega e envio de encomendas é menos urgente. O prazo de entrega será mais longo e os documentos, encomendas e frete serão enviados para cerca de 200 países ao redor do mundo.
- IDE (Integrated Direct Express): o IDE é ideal para remessas destinadas a vários endereços de entrega em outro país e esse serviço permite o envio de documentos, encomendas e frete para todos os países do mundo.
Rastrear pacotes TNT Express
O 4tracking oferece uma maneira fácil de rastrear as encomendas do TNT Express, pois você deve colocar o número de rastreamento no campo vazio do site e clicar em rastreamento, para obter as informações mais recentes sobre seus movimentos de remessa ou pacote.
Como encontro o número de rastreamento do TNT Express?
O TNT Express Tracking Number pode ser obtido de várias maneiras, incluindo:
- Na página de pedidos do site de compras, caso o produto tenha sido enviado com o TNT Express
- Dos papéis recebidos pelo cliente após o envio de seu pacote através de um escritório da empresa.
Quanto tempo leva para as encomendas ou remessas chegarem ao TNT Express?
A maioria das encomendas programadas pode ser recebida no mesmo dia. Em algumas áreas remotas, os pacotes devem ser agendados com antecedência um dia para garantir que a embalagem seja embalada no dia seguinte. O tempo exato de transporte depende do tipo de serviço e do local de recebimento e entrega.
Formulários de número de rastreamento TNT Express
(# = Carta / * = número /! = Número ou letra)
- *** ***
- *** *** **
- *** *** ***
- GD *** *** *** WW
- GE *** *** *** WW
O que significa que o pacote ou remessa está no estado "em trânsito" do TNT Express?
Isso geralmente significa que o pacote está a caminho do destinatário.
O que significa que o pacote ou remessa está no status "entregue" para o TNT Express?
A entrega foi concluída, o que significa que o cliente recebeu sua encomenda, o processo de entrega foi encerrado.
O que significa que o pacote ou remessa está no "devolvido ao remetente" para o TNT Express?
Em alguns casos, o pacote não pode ser entregue ao destinatário por qualquer motivo. Portanto, esse procedimento geralmente é usado para devolver o pacote ao remetente.
Qual é o procedimento no caso de perda ou roubo do pacote com o TNT Express?
Exemplos de status pelos quais o rastreamento de remessas da TNT Express passa
| status |
| Address discrepancy resolved. Delivery at first opportunity |
| Awaiting customs clearance instructions. We've contacted the receiver to get them |
| Awaiting customs clearance instructions/information. We've contacted the receiver to get them |
| Change of delivery address as requested by customer |
| Company closed on delivery attempt. Follow-up actions underway |
| Connection delay due to authorities. Recovery actions underway |
| Connection delay due to customs. Recovery actions underway |
| Connection delay. Natural Causes. Recovery actions underway |
| Connection delay. Recovery actions underway |
| Consolidated shipment. Individual shipments in transit |
| Customer premises closed for the weekend |
| Customs clearance in progress |
| Customs declaration formalities completed |
| Customs documentation handed over to receiver's broker. We'll deliver once it's been cleared |
| Customs documentation query. We're doing our best to resolve this and will contact the sender/receiver if necessary |
| Customs export declaration completed |
| Customs has released the goods |
| Dangerous goods held. Follow-up actions underway |
| Delay due to authorities. Recovery action underway |
| Delay due to routing error. Recovery actions underway |
| Delay due to routing error. We're working hard to deliver on time |
| Delay due to strike or civil unrest. Delivery at first opportunity |
| Delay. Driver queuing or waiting at delivery address |
| Delivered to neighbour |
| Delivery area not accessible. Follow-up actions underway |
| Delivery by mail. Delivery confirmation available on request |
| Delivery date and time slot agreed with receiver |
| Delivery issue resolved. Delivery at first opportunity |
| Delivery refused due to incorrect contact details. We'll contact the sender |
| Duplicate or non-existent consignment record in system |
| Formal customs clearance required |
| Handed to airline to be forwarded to customer |
| Held at TNT location. Awaiting next departure |
| Held at drop-off point. Awaiting customer collection |
| Held awaiting correct address. We're doing our best to resolve this and will contact the sender/receiver if necessary |
| Held awaiting customs clearance. We have no influence on this process |
| Held awaiting payment of duties, taxes or charges. We've contacted the receiver about this |
| Held awaiting receiver details. We'll follow this up with the receiver or contact the sender if necessary |
| Held customs awaiting clearance. Follow up underway |
| Held in customs. We've contacted the sender and we're waiting for their instructions |
| Holiday in transit location. Delivery at first opportunity |
| Missing information. Next steps underway |
| On request of customer, or due to customer holiday, a new delivery date and time has been planned |
| Packaging damaged. Repacked and forwarded for delivery |
| Payment not ready on delivery. We'll follow this up with the receiver or contact the sender if necessary |
| Pre-arrival customs clearance process started |
| Product/service selected not available |
| Receiver not home. We've left them a message and we're waiting for them to get in contact with us |
| Receiver notified of delivery date |
| Receiver refused delivery. We'll contact the sender for instructions if necessary |
| Receiver requested different delivery address |
| Receiver requested new delivery date |
| Regional or national holiday. We'll deliver at the first opportunity |
| Request from receiver to hold for collection at TNT location |
| Returned to sender as agreed |
| Shipment arrived at TNT location |
| Shipment arrived at connection point |
| Shipment awaiting physical release - customs controlled area |
| Shipment awaiting receiver collection from drop-off point. We've contacted the receiver about this |
| Shipment being processed at TNT location |
| Shipment collected from collection address |
| Shipment delayed in transit Recovery actions underway |
| Shipment delivered damaged |
| Shipment delivered in good condition |
| Shipment handed to third party. They will complete delivery |
| Shipment held at a TNT location at sender's or receiver's request. It's currently awaiting collection |
| Shipment held due to dangerous goods. Follow-up actions underway |
| Shipment held for customs paperwork documentation query. We'll contact the sender |
| Shipment in transit |
| Shipment is at nearest collection depot |
| Shipment is out for delivery |
| Shipment left in agreed location as instructed |
| Shipment not received. Recovery actions underway |
| Shipment now at depot nearest to delivery address |
| Shipment now at the depot nearest to collection address |
| Shipment on delivery |
| Shipment partially delivered. Recovery actions underway |
| Shipment partially received. Recovery actions underway |
| Shipment presumed lost. We'll contact the sender |
| Shipment received at first TNT location |
| Shipment rerouted. Recovery actions underway |
| Shipment returned to origin. Follow-up actions underway |
| There's been a delay but we're working hard to deliver on time |
| Time constraint prevented delivery. Delivery at first opportunity |
| Transit time change. Please take note of the new delivery date and time |