SMSA Express

SMSA Express Tracking

SMSA Express is an express delivery service company in Saudi Arabia

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Track SMSA shipments

SMSA Express

SMSA Express is a company that provides express delivery services in Saudi Arabia. It was established in 1994 and is headquartered in Riyadh, Saudi Arabia. SMSA Express has developed a range of services, including international and domestic express deliveries, roads, sea and air freight, customs clearance, e-commerce solutions, special services for the healthcare sector, private delivery channel, mail room management and many other qualified services. SMSA Express is an ideal logistics partner for prominent companies. SMSA Express strives to meet the needs of individuals as well as companies to deliver shipments both domestic and internationally. SMSA Express has established a wide network connecting 230 countries worldwide.

The company is also licensed to handle dangerous goods, accredited as an approved freight agency and licensed for Transit Transportation (TIR). It has also obtained several quality certifications such as ISO 9001: 2015, ISO 14001: 2015, OHSAS 18001: 2015, in addition to being awarded the “Best Company to Work for Certification” award several times.

How do I track SMSA shipments?

To track a SMSA shipments, put the tracking number in the field above, click on "Carrier" button and select "SMSA Express", if you are not sure which carrier delivers your shipment, then leave the system to choose the carrier automatically on your behalf, after that click on "Track" button, then you will be redirected to the tracking results page where you will find detailed information about your shipment including locations and dates.

How long does SMSA take to deliver your shipments?

According to our statistics, SMSA Express will deliver domestic shipments within 1-5 days to any city in the territory of Saudi Arabia. This time frame is not guaranteed as it is only based on our statistics and can be exceptions where the shipment requires more days to be delivered, such as if the address is incorrect, weather conditions are bad...etc. All of this information will be available in the tracking results.

What are the working hours of SMSA?

SMSA Express company are working from Sunday to Thursday from 08:00 AM to 12:00 PM. and 16:00 PM to 20:00 PM.

Delivery of shipments on Friday is only available in Riyadh, Jeddah and Dammam. (shipments must be received by 9:00 AM in Riyadh, Jeddah or Dammam.)

I didn't receive SMSA shipments. what should I do ?

Firstly check your SMSA tracking results and it latest tracking info, if the status of your shipment does not change for more than 7 days please contact SMSA customer service for clarification.

  1. Go to https://www.smsaexpress.com/sa/contact-us
  2. Fill the form, Full name, email address, subject … etc.
  3. in the message field explain your problem and include the tracking number so they can recognize your shipment.
  4. Fill all other required fields
  5. click on submit button.
  6. Then They will contact you via your email address.
  7. You can also contacting them directly via phone number. I can include the phone number here but it may be changed over time so it recommended to go to the official website at https://www.smsaexpress.com/sa/contact-us
  8. Scroll down until you will find the phone number, call them and explain your problem.
  9. Please note that before you talk to SMSA Express customer service, Bring the correct tracking number first.