Poste Italiane, known globally as Italy Post, is the primary postal service company in Italy. Established in 1862, it has evolved significantly over time, diversifying its services to offer far more than just conventional postal services. Today, Italy Post's services encompass mail and parcel delivery, express courier services, logistics, financial services, and more. The headquarters of Poste Italiane are located in Rome, the capital city of Italy.
Poste Italiane operates an extensive network of post offices throughout Italy, facilitating smooth communication and commerce across the country. Its reliable and versatile services are designed to cater to individuals, businesses, and public administrations alike. The organization is particularly appreciated for its efforts in connecting even the remotest parts of Italy, ensuring that no resident is left out of its network.
In a digital age, Poste Italiane has not lagged, leveraging technological advancements to enhance its operations and customer experience. One such feature is the online shipment tracking system, allowing customers to monitor their parcels' journey in real-time from dispatch to delivery. This transparency instills confidence in customers and places them in control of their shipments.
Services Offered by Poste Italiane
Poste Italiane offers a diverse array of services to cater to the needs of its diverse clientele. It provides mail delivery services for letters, parcels, and registered mail within Italy and internationally. The organization also offers express courier services through Poste Delivery Express. On the financial front, it offers payment, savings, insurance, and investment services. The broad spectrum of services ensures that customers can fulfill multiple needs under one roof.
Tracking Shipments with Poste Italiane
One of the key features that Poste Italiane offers is the ability to track shipments online. Customers can track their mail, parcels, and registered mail in real-time, right from the moment they are dispatched till they are delivered. The process is quite simple: users need to enter their unique tracking number provided at the time of shipment on the Poste Italiane website, and the system will display the current status and location of the parcel.
How to Track Poste Italiane Shipments?
To track a Poste Italiane shipments, enter the tracking number in the field above, click the "Carrier" button, and select "Poste Italiane" If you're unsure which carrier is handling your shipment, let the system choose the carrier automatically on your behalf. After that, click the "Track" button, and you will be redirected to the tracking results page. Here, you will find detailed information about your shipment, including locations and dates.
What does a Poste Italiane Tracking Number Look Like?
A Poste Italiane tracking number typically consists of a series of alphanumeric characters, which varies depending on the type of service chosen. This unique identifier allows the parcel to be tracked throughout its journey. A typical tracking number for an international registered mail would look like 'RA123456789IT' where the letters 'IT' at the end signify that the parcel is from Italy.
Delivery Times for Poste Italiane
The delivery time for Poste Italiane services varies depending on the type of service and destination. For domestic shipments within Italy, express deliveries are typically made the next working day, whereas standard deliveries can take 4-6 working days. International deliveries, however, can range anywhere from 3 to 15 working days, depending on the destination and customs procedures.
Contacting Poste Italiane
If you have any questions or concerns regarding your shipments, Poste Italiane customer service can be reached via their dedicated customer service hotline at 803.160 (for calls within Italy) or +39 06 452 611 99 for calls from abroad. They can also be contacted via email at [email protected] The team is available to assist you with all your queries and provide real-time updates on your shipments.
Frequently Asked Questions about Poste Italiane Shipment Issues
What should I do if my Poste Italiane shipment tracking isn't updating?
If your Poste Italiane shipment tracking status hasn't updated in a few days, it could be due to the parcel being in transit between tracking points. However, if the status remains unchanged for more than five business days, it is recommended to reach out to Poste Italiane customer service for support.
What does 'In Transit' mean for my Poste Italiane shipment?
'In Transit' status for your Poste Italiane shipment indicates that the package is on its way to the delivery address. The status will be updated as the parcel advances through the various stages of the delivery process.
What should I do if my Poste Italiane shipment is delayed?
If your Poste Italiane shipment is delayed beyond the estimated delivery time, first check the status using your tracking number. If the tracking information hasn't updated in several days or if the delay is considerable, it's advisable to contact Poste Italiane customer service for further assistance.
What should I do if my Poste Italiane shipment's status says 'Delivered', but I haven't received my package?
If your Poste Italiane tracking information shows 'Delivered', but you haven't received your parcel, it's a good idea to check with your neighbors or your local post office. If you still can't locate the parcel, reach out to Poste Italiane's customer service for further help.
Examples of statuses which Italian Post shipment tracking passes
| Statuses |
| A breve disponibile per il ritiro presso il Centro Operativo SDA |
| A breve disponibile per il ritiro presso il PuntoPoste |
| Acquisto sul sito poste.it |
| Avvio restituzione al mittente per richiesta del cliente |
| Consegnata |
| Disponibile per il ritiro presso il Centro Operativo |
| Disponibile per il ritiro presso il Centro Operativo Postale a partire dal 05/10/2023 |
| Disponibile per il ritiro presso il Centro Operativo SDA |
| Disponibile per il ritiro presso il PuntoPoste |
| Disponibile per il ritiro presso il PuntoPoste a partire dal giorno lavorativo successivo dalla data indicata |
| Disponibile per il ritiro presso l'Ufficio Postale |
| Disponibile per il ritiro presso l'Ufficio Postale a partire dal 05/10/2023 |
| Disponibile per il ritiro presso l'Ufficio Postale a partire dal giorno lavorativo successivo dalla data indicata |
| Disponibile per il ritiro presso l'ufficio Postale |
| Disponibile per il ritiro presso l'ufficio postale |
| Disponibile per il ritiro presso l'ufficio postale a partire dal giorno lavorativo successivo dalla data indicata |
| Disponibile per il ritiro presso le sedi dell'operatore estero |
| E' in corso la verifica per lo svincolo della spedizione |
| Esportazione annullata |
| In consegna |
| In corso ispezione postale |
| In lavorazione |
| In lavorazione dal Centro Operativo Postale |
| In lavorazione per il recapito |
| In lavorazione presso il Centro Operativo |
| In lavorazione presso il Centro Operativo Postale |
| In lavorazione presso il Centro Operativo SDA |
| In lavorazione presso il Centro Scambi Internazionale |
| In lavorazione presso il paese estero |
| In lavorazione presso l'ufficio Postale |
| In restituzione al mittente |
| In transito |
| In transito dal Centro Operativo Postale verso Sportello Inesitate |
| In transito presso il Centro Operativo Postale |
| L'operatore logistico mittente ci ha comunicato che la spedizione è in lavorazione |
| L'operatore logistico mittente ci ha comunicato che la spedizione è in transito |
| La spedizione e' in restituzione al mittente |
| La spedizione e' stata consegnata |
| La spedizione è in Fermo Deposito |
| La spedizione è in stato di fermo |
| La spedizione è rinviata al mittente. La documentazione necessaria allo svincolo della spedizione è incompleta |
| La verifica per lo svincolo della spedizione è conclusa |