IML Tracking

To track IML shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "IML". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.

IML tracking numbers consist of 13 digits, for example: 7181567893254, 1506123456987.

The format of all IML tracking numbers can be described as follows:

• *** *** *** *** *
• 1506 *** *** ***
• 4951 *** *** ***
• 6676 *** *** ***
• 7181 *** *** ***
• 7237 *** *** ***
• 7411 *** *** ***
• 7500 *** *** ***

For shipments destined for Moscow and St. Petersburg, delivery can be as fast as 3 hours. For other locations, delivery times range from 7-15 days, depending on the destination.

For parcels originating outside Russia, IML waits for the parcel to arrive in the country. Once received, they then deliver it to the customer within a timeframe of 7-15 days. In some cases, it can take up to 45 days.

For deliveries within Moscow and St. Petersburg, the process can be as swift as 3 hours. For other locations in Russia, delivery times can range from 7-15 days, depending on the destination.

Yes, IML handles international shipments. When a parcel originates from outside Russia, IML waits for its arrival in the country. Once received, they deliver it to the customer, usually within a timeframe of 7-15 days, though it can sometimes take up to 45 days.

IML will notify recipients of incoming shipments via an SMS to the provided phone number.

The weight limit for parcels sent or received through IML Express is 25kg.

Yes, IML will send an SMS notification to the recipient's phone number when there's a package ready for delivery.

Yes, customers can track their parcels and shipments online using the unique 13-digit IML tracking number provided at the time of shipping.

If your parcel seems to be delayed beyond the expected delivery time, you can contact IML's customer service with your tracking number for more information and assistance.

Like most logistics companies, IML has a list of prohibited items that cannot be shipped. Customers should refer to IML's official guidelines or contact their customer service for detailed information on restricted items.

If a recipient is not available at the time of delivery, IML usually leaves a notice or sends an SMS with information on how to reschedule the delivery or where to pick up the parcel.

Yes, IML offers insurance options for parcels. It's advisable to check their terms and conditions or speak with their representatives to understand the coverage and applicable fees.

Yes, IML delivers parcels all over Kazakhstan, providing an opportunity for seamless electronic commerce between Russia and Kazakhstan.