euShipments is a well-established logistics enterprise with its roots in Bulgaria. The company embodies a premium international courier and fulfillment service designed specifically for online stores. It is an endeavor of the InOut Trade logistics company, which has a strong footing in both Romania and Bulgaria. euShipments emerged from a desire to further expand and evolve the logistics landscape, aiming to empower numerous small and large online businesses to conquer new key markets across Europe.
The company’s mission is to turn online orders into delivered packages, ensuring that they reach new customers across the European territory. euShipments takes the lead in providing peace of mind to these online business owners by offering reliable courier and logistic services tailor-made for e-commerce platforms.
Services Offered by euShipments
euShipments provides a broad spectrum of services including Road Cross-border deliveries, Air Express deliveries, Global Premium deliveries, Global Economy deliveries, and E-shop Fulfillment services. These services are structured to provide optimal shipping solutions to 27 European countries in partnership with over 20 trusted local courier companies and 10 fulfillment centers.
- Road Cross-border Deliveries: euShipments boasts excellent transit times and competitive pricing, delivering from either your address or their fulfillment warehouse to 27 European countries.
- Air Express Deliveries: A premium express international delivery service offering preferential pricing to all EU member states with a transit time of up to 2 working days, exclusively for online shops utilizing their fulfillment warehouse in Bulgaria.
- Global Premium Deliveries: Express international courier services across Europe, and soon worldwide, with an optimal balance between cost and quality, minimal transit times, and 24/7 tracking.
- Global Economic Deliveries: Cost-optimized courier delivery of packages from online stores to recipients in Europe, and soon worldwide, with extended transit times and limited tracking information.
- E-shop Fulfillment Services: They store your goods, process your orders, pack and deliver your packages within up to 2 working days at the price of domestic national courier service, boasting 10 strategically located fulfillment warehouses across Europe.
Shipment Tracking and Delivery Times
euShipments places a high emphasis on tracking and ensuring timely deliveries. Each shipment is assigned a unique tracking number, enabling customers to monitor their package's journey in real-time. This is particularly beneficial for online businesses as it helps in maintaining transparency and trust with their customers.
The delivery time varies based on the type of service chosen and the destination. For instance, the Air Express deliveries promise a transit time of up to 2 working days within the EU, whereas the Global Economy deliveries offer extended transit times with limited tracking information.
How to Track euShipments shipments?
To track euShipments shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "euShipments". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
How Does the euShipments Tracking Number Look Like?
The tracking numbers for euShipments typically follow formats such as 1ONBLN123456789
Contact and Support
For any queries or issues regarding shipments, euShipments provides a dedicated support line. Customers can reach out to them at +359 700 70 755 or via email at [email protected]. They ensure that there is a single point of contact available 24/7 to assist with any concerns, offering a local address for every country for returns and processing of undelivered or refused packages.
Accomplishments and Network
euShipments is proud of its vast network of well-chosen, proven local courier partners, and strategically placed fulfillment warehouses across Europe. They have successfully dispatched over 4.156 million packages, with over 350 satisfied customers spanning across 27+ countries for delivery. They operate in 17 European countries with an active "cash on delivery" option, partnering with 40+ proven courier companies and housing 11 fulfillment warehouses at key locations across Europe. The integration is streamlined with just one contract with a courier service provider, one point of contact from their team, and one client interface, making the logistics process as seamless as possible for online businesses.
Frequently asked questions about euShipments
What should I do if my tracking information is not updated?
It might take some time for the tracking information to be updated. If it hasn't been updated for an extended period, you may contact euShipments customer service for assistance.
Why is my shipment marked as delivered when I haven't received it?
In such cases, it's advisable to check with neighbors or your local delivery office. If you still can't locate your shipment, contact euShipments customer service for further assistance.
What are the typical delivery times for euShipments?
Delivery times vary based on the type of service chosen and the destination. For instance, Air Express deliveries have a transit time of up to 2 working days within the EU.
How can I expedite the delivery of my shipment?
Contact euShipments customer service to explore expedited delivery options and additional charges associated with faster delivery.
What happens if my shipment is delayed?
Delays can occur due to various reasons. It's recommended to track your shipment for updates and contact euShipments customer service for further information if needed.
How do I contact euShipments for shipment related queries?
You can contact euShipments at +359 700 70 755 or via email at [email protected] for any shipment related queries.
What information should I provide when contacting euShipments regarding a shipment issue?
When contacting euShipments, have your tracking number, order details, and any additional relevant information handy to expedite the resolution process.
How do I report a missing or damaged shipment?
Report any missing or damaged shipments to euShipments customer service as soon as possible, providing all necessary details including the tracking number and nature of the issue.
What countries does euShipments deliver to?
euShipments delivers to 27 European countries including, but not limited to, Bulgaria, Greece, Cyprus, Romania, Hungary, and Czech Republic.
How do I schedule a pickup for my shipment?
You can schedule a pickup for your shipment by contacting euShipments customer service or through the online portal provided on their website.
What is the process for returning a shipment?
For returns or processing of undelivered or refused packages, euShipments provides a local address for every country. Contact their customer service for detailed instructions on the return process.