4PX

4PX Tracking

4PX Express is a logistics company recognized as the #1 cross-border e-commerce provider in China.

background

Track 4PX shipments

4PX

Founded in 2004, 4PX Express is recognized as China's leading provider of cross-border e-commerce solutions. With a workforce of over 1,500 across 50 global locations, 4PX boasts significant backing from major investors such as Singapore Post and Shenzhen Capital Group, one of the Chinese government's largest investment firms.


4PX provides a comprehensive range of services, including logistics, software, and consulting, supporting over 20,000 merchants worldwide. It stands as the market leader in China by revenue, orders processed, and operational scale.


4PX has received numerous awards, including the prestigious "China's Up and Comer" award from Forbes Magazine, along with recognitions from various media outlets. As a trusted global logistics partner, 4PX collaborates with e-commerce giants like eBay, PayPal, Amazon, Alibaba, and AliExpress, cementing its position as a cornerstone of the e-commerce ecosystem.

4PX's corporate headquarters and global presence

4PX Express has its headquarters in Shenzhen, China. Over the years, the company has expanded its global presence by opening offices and warehouses in several countries, including the United States, United Kingdom, Germany, Australia, and Singapore. This global expansion allows 4PX to better serve its clients and meet the growing demands of international e-commerce.

4PX Delivery Services

4PX Express offers a wide range of delivery services to cater to the diverse needs of its clients. These services include:

  • International Express: This service provides fast and reliable shipping solutions for e-commerce businesses, with delivery to over 200 countries and regions worldwide.
  • Postal Service: 4PX partners with global postal services to offer economical and efficient shipping options for small and medium-sized parcels.
  • Fulfillment by Amazon services (FBA):This service allows e-commerce businesses to store their inventory in 4PX's warehouses, where 4PX handles the entire order fulfillment process, including picking, packing, and shipping.
  • Customized Solutions: 4PX also provides customized shipping solutions tailored to the specific requirements of its clients.

4PX Shipment Tracking and Tracking Number Format

4PX Express offers a user-friendly shipment tracking system that enables customers to monitor their packages in real-time. Tracking numbers for 4PX Express shipments can vary in format but often exceed 13 characters. A common configuration starts with "4PX" followed by a sequence of letters and numbers, for example, "4PX0123456789CN". Additionally, another prevalent format includes a combination of two letters at the beginning, nine numbers in the middle, and ending with two letters, such as "LL123456789CN". These formats allow for easy and precise tracking of shipments, providing customers with up-to-date information on the status and location of their packages.

4PX Estimated Shipment Delivery Time

The estimated delivery time for 4PX Express shipments varies depending on the destination country and the chosen shipping service. Here are some examples of delivery times for popular destinations using both Express and Postal delivery services:

Express Delivery Time

  • USA: 3-7 business days.
  • Germany: 3-7 business days.
  • Canada: 4-10 business days.
  • France: 3-7 business days.
  • Italy: 3-7 business days.
  • Saudi Arabia: 5-10 business days.
  • Brazil: 5-10 business days.
  • Japan: 3-5 business days.
  • UK: 3-5 business days.
  • Turkey: 5-10 business days.
  • Australia: 4-7 business days.

Postal Delivery Time

  • USA: 7-15 business days.
  • Germany: 7-15 business days.
  • Canada: 10-20 business days.
  • France: 7-15 business days.
  • Italy: 7-15 business days.
  • Saudi Arabia: 10-20 business days.
  • Brazil: 15-30 business days.
  • Japan: 7-12 business days.
  • UK: 7-15 business days.
  • Turkey: 10-20 business days.
  • Australia: 7-15 business days.


Please note that these delivery times are approximate and may vary depending on factors such as customs clearance and local postal services. Express delivery times are generally faster, but the Postal service offers a more economical option for small and medium-sized parcels.

Contacting 4PX Express for Shipment Issues

If you encounter any issues with your shipments, you can contact 4PX Express through their official website's customer service portal. Alternatively, you may reach out to them via email or phone. It is essential to provide your tracking number when contacting 4PX to facilitate a quick resolution to your inquiry.

Frequently Asked Questions About 4PX Shipment-Related Issues

How do I track my 4PX Express shipment?

To track a 4PX shipment, enter the tracking number in the field above, click the "Carrier" button, and select "4PX." If you're unsure which carrier is handling your shipment, let the system choose the carrier automatically on your behalf. After that, click the "Track" button, and you will be redirected to the tracking results page. Here, you will find detailed information about your shipment, including locations and dates.

Can I change the delivery address after my shipment has been sent?

In most cases, it is not possible to change the delivery address once the shipment is in transit. However, you can contact 4PX Express customer service to inquire about your options.

What should I do if my shipment is delayed or lost?

If your shipment is delayed or lost, you should contact 4PX Express customer service with your tracking number. They will investigate the issue and provide you with an update or a potential solution.

Are there any items that cannot be shipped through 4PX Express?

Yes, there are certain items that 4PX Express cannot ship due to legal or safety reasons. This includes, but is not limited to, dangerous goods, firearms, perishable items, and certain electronic devices. You can find a detailed list of prohibited items on the 4PX Express website.

How can I receive notifications about my shipment status?

You can sign up for notifications on the 4PX Express website by providing your email address or mobile number. You will then receive updates on your shipment's status as it progresses through the delivery process.

Can I Track AliExpress Shipments Shipped Using 4PX Express?

Yes, you can track AliExpress shipments shipped using 4PX Express. To do this, enter the tracking number provided by AliExpress into the tracking field on our website. Select '4PX' as the carrier, or let our system automatically detect it for you. Once you click the 'Track' button, you'll be directed to a page displaying detailed information about your shipment, including its current status, locations, and estimated delivery dates.

What Should I Do If There's an Issue with My Shipment Shipped via 4PX from AliExpress?

If there's an issue with your shipment that was shipped via 4PX from AliExpress, it's recommended to first contact the seller or sender on AliExpress. Sellers often have more direct communication channels with shipping companies and can inquire about shipment statuses on your behalf. If the seller is unable to resolve the issue and your shipment has not arrived within the expected timeframe, you may consider opening a dispute on AliExpress. The platform offers a buyer protection program that can help resolve issues such as non-delivery or items not as described.

How Can I Open a Dispute on AliExpress for a Shipment Shipped with 4PX Express?

To open a dispute on AliExpress for a shipment shipped with 4PX Express:

  1. Go to "My Orders" section in your AliExpress account.
  2. Find the order in question and click on "View Detail."
  3. Click on the "Open Dispute" button.
  4. Fill in the dispute form, explaining the issue with your shipment and providing any evidence you have (e.g., photos or screenshots).
  5. Submit the dispute form. AliExpress will review the dispute and mediate to resolve the issue between you and the seller.

Can I Get Real-Time Notifications for My 4PX Express Shipments?

Yes, many tracking websites and apps offer the option to receive real-time notifications for your 4PX Express shipments. To enable this feature, enter your tracking number on the tracking website or app and opt-in for notifications via email or SMS. This way, you'll be updated about any changes in your shipment status as they happen.

What to Do If My 4PX Shipment Is Delayed?

If your 4PX shipment is delayed:

  • Check the tracking information for any updates or changes in delivery estimates.
  • Contact the seller on AliExpress to inform them of the delay. They might provide additional information or assistance.
  • Consider the delivery window and any potential delays mentioned by the seller before opening a dispute. Shipping times can be affected by various factors, including customs clearance and local postal service delays.

What Happens if I Miss a Delivery Attempt for a Package Shipped with 4PX Express?

If you miss a delivery attempt for a package shipped with 4PX Express, the courier will usually leave a notice at your address with instructions on how to arrange for a redelivery or where to pick up your package. It's important to follow the instructions on the notice promptly as the package will only be held for a limited time before being returned to the sender. You can also track your package using our website to get updated information on its status and delivery attempts.

How Can I Change the Delivery Address for a 4PX Shipment?

Changing the delivery address for a 4PX shipment after it has been dispatched is typically challenging. However, you should first contact the seller on AliExpress to see if the package is still within a stage where address modification is possible. If the seller cannot help, reaching out to 4PX Express customer service directly is the next step, although changes are not guaranteed. Always ensure your delivery address is correct at the time of purchase to avoid such issues.

Are There Any Restrictions on What Can Be Shipped with 4PX Express Through AliExpress?

Yes, like all shipping services, 4PX Express has restrictions on what can be shipped, especially through platforms like AliExpress. Prohibited items generally include hazardous materials, illegal substances, batteries, perishable goods, and oversized or overly heavy items. It's crucial to check the specific restrictions of 4PX Express and comply with international shipping regulations and the laws of the destination country. For a detailed list, visit the 4PX Express website or the AliExpress platform.

How Do I Know If My AliExpress Order Will Be Shipped with 4PX Express?

You can usually find out which shipping service will be used for your AliExpress order at the time of purchase. This information is often provided in the shipping options when you place your order. After the order is shipped, the seller will provide a tracking number, and the designated carrier (such as 4PX Express) should be identified in your order details or shipping confirmation. Use this tracking number on our website to get specific shipment details.

What Should I Do If I Receive a Damaged Item or Wrong Product from an AliExpress Order Shipped by 4PX?

If you receive a damaged item or the wrong product from an AliExpress order shipped by 4PX, it's essential to act quickly:

  1. Take clear photos or videos of the item to document the issue.
  2. Contact the seller on AliExpress immediately to report the problem, providing the evidence you've gathered.
  3. If the seller is unresponsive or unwilling to resolve the issue, you can escalate the matter by opening a dispute on AliExpress before your buyer protection period ends. Be sure to include all relevant evidence in your dispute.

Can I Consolidate Multiple Orders into One Shipment with 4PX Express on AliExpress?

Consolidation of multiple orders into one shipment depends on the seller's capabilities and the shipping options available on AliExpress. Some sellers may offer this service if you purchase multiple items from them. However, consolidation through 4PX Express specifically would require the seller to arrange this on their end. It's best to communicate with the seller directly on AliExpress to inquire about consolidating shipments to save on shipping costs or simplify delivery.

Conclusion

In conclusion, 4PX Express is a comprehensive global logistics and e-commerce service provider offering various delivery services to suit the diverse needs of its clients. With shipment tracking capabilities, estimated delivery times, and dedicated customer support, 4PX Express is committed to providing reliable shipping solutions for businesses worldwide.