Sameday is a technology-focused courier company providing parcel delivery services in Bulgaria as part of a regional network that also operates in Romania and Hungary. In Bulgaria, the carrier handles deliveries for online shoppers, individual senders and businesses, with services designed for both home delivery and out-of-home collection.
The carrier's Bulgarian service portfolio includes Next Day delivery, easybox lockers and Sameday Point partner locations. Customers can receive packages at an address, collect eligible shipments from automated lockers or use staffed collection points located in places such as shops, petrol stations and other commercial locations.
Sameday also supports services useful to e-commerce businesses, including cash on delivery, declared-value options, shipment inspection where applicable, returns and additional delivery attempts. Its eAWB platform is used by business customers to create and manage shipments, while recipients can use the Sameday website and mobile app to follow deliveries.
Beyond domestic deliveries in Bulgaria, Sameday's official Bulgarian service information includes international services to Romania and Hungary. This regional coverage allows merchants and recipients to use the same courier network for selected cross-border shipments while following the package through its AWB tracking number.
How to Track Sameday (Bulgaria) packages
To Track a Sameday (Bulgaria) shipment on 4Tracking, enter the package tracking number in the tracking field and start the search. 4Tracking can automatically identify supported carriers, or you can select Sameday manually if necessary. The Tracking results can then display the latest available shipment events as the package moves through the carrier's network.
Sameday refers to its shipment identifier as an AWB number. On the official Sameday Bulgaria website, recipients can open the Check AWB section, enter the AWB and view the current parcel status. The Sameday App can also display AWBs associated with the phone number used to register the account and provides real-time delivery information for supported shipments.
For home deliveries, the app can provide more detailed last-mile information shortly before arrival. Sameday states that real-time courier-route tracking can become available up to three hours before delivery, showing information such as the number of stops remaining before the courier reaches the recipient.
Sameday (Bulgaria) tracking number formats
Sameday Bulgaria officially states that the AWB number used for Tracking is alphanumeric and can contain between 5 and 50 characters. This means a valid Sameday tracking number may contain letters, numbers or a combination of both rather than following one fixed digits-only length.
The official contact form does not publish one universal prefix or a single sample pattern that applies to every shipment, so it is best not to assume that all Sameday AWBs have the same appearance. Enter the complete AWB exactly as provided by the sender. Sameday says the number can be found in the Sameday App and in shipment notifications such as email or SMS.
If package tracking reports that the AWB is invalid, first check for missing characters, typing errors or accidental spaces. If the number still does not work, confirm the AWB with the online store or sender, particularly when the order has only recently been prepared and may not yet have entered the Sameday network.
Sameday (Bulgaria) delivery times
Sameday's main domestic express product in Bulgaria is its Next Day service. The official Bulgarian service information presents next-day delivery as the objective of this product and shows a delivery range of approximately 24–48 hours across more than 5,200 locations. The exact time depends on factors such as the destination, shipment contents and the time at which the package is handed over for transport.
As a supported example, a package accepted in time for the standard Next Day service may be scheduled for delivery on the following day. However, a destination or collection time that requires additional transit can result in a longer period within the service's published range. For that reason, the live Tracking information for the individual AWB is more useful than assuming every package will arrive exactly 24 hours after dispatch.
For international shipments, Sameday Bulgaria officially lists services to Romania and Hungary, but its public Bulgarian service page does not provide one universal transit-time promise that applies to every cross-border shipment. Delivery time can therefore depend on the route and service conditions, and recipients should follow the AWB through package tracking for shipment-specific progress.
Delivery time should also be distinguished from collection time. For packages placed in an easybox, Sameday states that the standard storage period is 48 hours when the parcel is loaded Monday through Thursday and 72 hours when it is loaded Friday through Sunday. The Sameday App can provide options to extend easybox storage for eligible shipments. At a Sameday Point, the standard collection period is 48 working hours according to the operating schedule of that location.
What to do if there is a problem with a Sameday (Bulgaria) shipment
Start by checking the latest Tracking events on 4Tracking and then compare them with the Check AWB information available from Sameday. A shipment can pass through several operational stages between collection and final delivery, so a short period without a new scan does not by itself confirm that the package is lost.
For shipment-specific assistance in Bulgaria, Sameday provides an online contact form where customers can select the type of problem and supply the AWB, contact details, original delivery address and a description of the issue. Providing the correct AWB is especially important because it allows customer service to identify the affected shipment.
You can also contact Sameday Bulgaria by phone at 0700 16 226. The official contact page lists telephone support from Monday to Friday, 09:00 to 17:00. Calls to the 0700 number are charged according to the caller's telephone plan.
On the day of an address delivery, Sameday normally sends an SMS, and the courier contacts the recipient before visiting the address. The courier's telephone number can be included in that SMS, which can be useful when dealing with a same-day delivery issue. For other problems, the official contact form or customer-service number is the more appropriate channel.
Frequently asked questions about Sameday (Bulgaria) package tracking issues
Why is my Sameday tracking number showing as invalid?
Check that you entered the complete AWB exactly as it appears in your email, SMS or Sameday App. Sameday states that AWB numbers are alphanumeric and can be between 5 and 50 characters. If the code remains invalid, ask the sender to confirm it or contact Sameday for assistance.
Where can I find my Sameday (Bulgaria) tracking number?
Look for the AWB number in the shipment email, SMS notification or Sameday App. When contacting customer service about a package, use this AWB because it is the primary shipment identifier used by Sameday.
Can I Track a Sameday package in real time?
You can follow shipment status by entering the AWB on 4Tracking or through Sameday's Check AWB service. For supported home deliveries, the Sameday App can also activate real-time courier-route information up to three hours before arrival.
How long does Sameday delivery take in Bulgaria?
Sameday's Next Day service is designed for fast domestic delivery. Its Bulgarian service information shows approximately 24–48 hours across more than 5,200 locations, although the actual time depends on the destination, shipment contents and when the parcel is handed over to Sameday.
Does Sameday Bulgaria deliver to Romania and Hungary?
Yes. Sameday Bulgaria's official service information lists international courier services to Romania and Hungary. A single universal cross-border delivery time is not published for every shipment, so use the AWB Tracking events to follow the actual journey.
How long will my package stay in a Sameday easybox?
Sameday states that an easybox package is normally stored for 48 hours when loaded Monday through Thursday and 72 hours when loaded Friday through Sunday. Check the delivery notification or Sameday App for the exact expiration time associated with your shipment.
How long will Sameday Point keep my package?
The standard storage period at a Sameday Point is 48 working hours, based on the operating hours of the selected collection location. Sameday recommends checking the email sent when the parcel arrives because it includes collection and location information.
What happens if I am not home for a Sameday delivery?
For an address delivery, you can use the options made available for your shipment to reschedule or redirect it when eligible. Sameday's official guidance says recipients can contact the courier for certain same-day arrangements, use the link received by email for a next-working-day reschedule, or contact Sameday through its support channels.
Can I redirect a Sameday package to an easybox?
For eligible shipments, the Sameday App can offer a Send to an easybox option while the courier is on the way. The option may not appear when the parcel does not meet the dimensions or other requirements for locker delivery.
Who should I contact if my Sameday package has not arrived?
Check the latest package tracking events first. If the expected delivery period has passed without a useful update, contact Sameday Bulgaria through the official contact form or call 0700 16 226 during the published support hours of Monday to Friday, 09:00 to 17:00. Have your AWB number ready so the support team can identify the shipment.
Monthly Delivery Performance for Sameday (Bulgaria) – October 2025
Our comprehensive monthly delivery report for Sameday (Bulgaria) in October 2025 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
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 BGRBulgaria |  UnknownUnknown |
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