Averitt Express is a U.S. transportation and supply-chain company established in 1971 and headquartered in Cookeville, Tennessee. The company is best known for freight transportation rather than conventional small-parcel courier delivery, with a large network of service centers supporting businesses that need regional and nationwide movement of palletized freight, truckload shipments and specialized cargo.
Less-than-truckload, or LTL, transportation remains one of Averitt's core services. Customers can move individual pallets and other freight through its regional network, with expedited and guaranteed delivery options available for eligible routes. Averitt also provides truckload transportation, including dry van, flatbed and brokerage solutions, as well as Dedicated services designed to operate like a private fleet for individual customers.
Averitt's broader logistics portfolio includes Distribution & Fulfillment, warehousing, retail distribution, final-mile and white-glove services, intermodal transportation and specialized transportation. Through its Integrated services, Averitt can also coordinate air, ocean, customs-clearance, port logistics and other multimodal requirements using its own resources and logistics partners.
Technology is an important part of the service. Averitt provides online quoting, shipment Tracking, transit-time tools, electronic notifications, reporting and API or data-feed options for business customers. Because different Averitt service units use different shipment identifiers, knowing whether a shipment is LTL, Truckload, Dedicated or another service can help when choosing the correct Tracking reference.
How Averitt Express shipment tracking works
You can Track an Averitt Express package or freight shipment through 4Tracking by entering the shipment tracking number in the tracking field. 4Tracking can automatically identify supported carriers from the number; select Averitt Express if necessary, press the Track button, and you will be redirected to the tracking-results page where the available shipment events are displayed.
Averitt also provides several official Tracking tools. For LTL freight, customers can search by PRO number, while registered users can also access searches using information such as a bill of lading. The company's Power of One Tracking tool accepts a PRO or order number and is designed to cover multiple Averitt service types, including LTL, Truckload, Dedicated, Integrated and International shipments.
Tracking details for an LTL shipment can include the PRO number, service unit, pickup location and time, number of pieces, weight, destination, current status and detailed shipment progression. Typical events can include shipment picked up, origin departure, relay arrival, relay departure, destination arrival and delivered.
Averitt also provides email and SMS notification options for eligible shipments. Registered customers have access to additional Tracking functions, including loads-in-transit views, automated reports, pickup tracking and more detailed account-specific shipment information.
Averitt Express tracking number formats
Averitt officially documents its standard LTL PRO number as a 10-digit numeric identifier. Its instructions for direct online Tracking use 0000000000 to demonstrate the required length, with customers replacing those zeros with their actual 10-digit Averitt PRO number.
An official live Averitt shipment record provides a real example of the format: 0167088777. This confirms the 10-digit numeric structure used for Averitt LTL PRO numbers. Customers should enter all ten digits, including any leading zero.
Averitt Dedicated shipments use a different identifier. Official technology documentation states that the Dedicated Order Number contains 7 digits, with 0000000 used to illustrate the required format. Truckload and other services can also be tracked by order-related references, but Averitt does not publish one single format that applies to every service unit.
If a reference does not work, first determine whether you have a PRO number, order number, bill of lading number, purchase-order reference or another shipment identifier. Do not remove leading zeros from an Averitt PRO number, because the official LTL Tracking format requires the full ten digits.
Averitt Express delivery times and supported examples
Averitt does not publish one delivery time for every shipment because transit depends on the service, origin and destination. For regional LTL freight, Averitt states that it provides next-day delivery to most points up to approximately 600 miles and two-day delivery to most points up to approximately 1,500 miles.
These are regional service guidelines rather than promises for every ZIP-code pair. Averitt provides an official Transit Time Calculator that uses the pickup date and the origin and destination ZIP codes to determine the published service time for a specific U.S. LTL route.
For shipments requiring a firmer commitment, Averitt offers guaranteed LTL options. Guaranteed by Noon provides delivery by noon on the published standard transit day for eligible destination ZIP codes, while Guaranteed by 5 p.m. provides delivery by 5 p.m. within the applicable published standard transit time. These services require the guaranteed upgrade rather than applying automatically to ordinary LTL freight.
An official completed Tracking record also illustrates a typical multi-day LTL movement. A shipment collected in Russell Springs, Kentucky on July 28, 2026 moved through relay points and was delivered in Houston, Texas on July 30, 2026. This is a historical shipment example, not a guaranteed transit time for that route or another package.
Weather, holidays, route conditions, appointment requirements and the exact service purchased can change the actual delivery date. For the most relevant estimate, use Averitt's current Transit Time Calculator with the shipment's precise origin and destination rather than relying on a general mileage example.
How to contact Averitt Express about shipment issues
For Tracking questions, delayed freight or other shipment assistance, Averitt's National Customer Service team can be reached at 1-800-AVERITT (1-800-283-7488). Averitt states that telephone customer service is available 24 hours a day, 7 days a week.
Customers can also email customerservice@averitt.com or use the live-chat option on the official Averitt website. The company's corporate headquarters is located at 1415 Neal Street, Cookeville, Tennessee 38501.
For urgent or expedited transportation requirements, Averitt publishes the dedicated number 1-866-249-8496 and the email address expedited@averitt.com. Technical assistance with Averitt's online tools is handled separately by Customer Technology Support at 1-877-281-7131.
When requesting help with package tracking or freight, provide the full 10-digit PRO number or the applicable order number, along with the origin, destination and latest visible status. If the shipment was arranged by a supplier or retailer, the sender can also help because it holds the bill of lading and the commercial shipping account used to book transportation.
Frequently asked questions about Averitt Express package tracking issues
Why is my Averitt Express tracking number not working?
Check which Averitt service is handling the shipment. LTL freight normally uses a 10-digit PRO number, while Dedicated shipments use a 7-digit order number. Make sure all digits are entered, including a leading zero on an LTL PRO. If you only have a purchase-order or retailer reference, ask the sender for the Averitt PRO or order number.
What does an Averitt Express PRO number look like?
Averitt officially defines its LTL PRO number as a 10-digit numeric identifier. A real official Tracking example is 0167088777. Enter the entire number exactly as supplied.
Does Averitt use the same tracking-number format for every service?
No. LTL Tracking uses a 10-digit PRO number, while Averitt's Dedicated service documentation specifies a 7-digit order number. Truckload and other service units can use other shipment references, so the correct identifier depends on how the freight was booked.
Can I Track an Averitt shipment using an order number?
Yes. Averitt's Power of One Tracking tool accepts PRO or order numbers for multiple service types. Dedicated and Truckload Tracking also support order-number searches, although additional search options may require an Averitt account.
How long does Averitt Express delivery take?
Transit depends on the exact route and service. Averitt states that its regional LTL network provides next-day delivery to most points within approximately 600 miles and two-day delivery to most points within approximately 1,500 miles. Use the official Transit Time Calculator for the shipment's actual ZIP-code pair.
Does Averitt offer guaranteed delivery?
Yes. Eligible LTL shipments can be upgraded to Guaranteed by Noon or Guaranteed by 5 p.m. service. The guarantee applies to the published standard transit day and must be requested as an additional service rather than being included automatically with every shipment.
Why has my Averitt Tracking stopped updating?
Freight can travel between Averitt service centers or relay locations without a new public scan at every moment. Compare the current status with the route's published transit time. If the shipment has passed the expected delivery date or remains unchanged unusually long, contact Averitt Customer Service with the PRO or order number.
What does relay arrival or relay departure mean?
These Tracking events indicate that an LTL shipment has reached or left an intermediate Averitt location while travelling between its origin and destination. Several relay events can appear before the freight reaches its final service center.
Can Averitt send me automatic Tracking updates?
Yes. Averitt provides shipment e-notifications using email or SMS for eligible shipments. Registered customers can also configure more detailed Tracking reports and other automated shipment-management tools.
What should I do if my Averitt shipment is delayed?
Check Tracking and compare the shipment with the service time provided by Averitt's Transit Time Calculator. If it is overdue, call 1-800-AVERITT or email customerservice@averitt.com with the complete PRO or order number. For a shipment purchased through another business, notify the sender as well.
What should I do if Averitt Tracking says delivered but the shipment cannot be found?
Check with the receiving department, loading dock, warehouse staff, reception desk or other person authorized to accept freight at the destination. Review the delivery information shown in Tracking. If the shipment still cannot be located, contact Averitt Customer Service promptly with the PRO number and delivery details.