FOXPOST, or Foxpost Zrt., is a prominent logistics and postal service provider in Hungary. With its headquarters in Eger, the company has showcased a remarkable growth trajectory since its inception on September 12, 2014. As of 2023, FOXPOST employs a team of 224 individuals dedicated to revolutionizing the postal service industry in Hungary. Renowned for its rapid automated Pick Up and Drop Off (PUDO) network, FOXPOST operates indoor automated parcel terminals in strategic, frequently visited locations, enhancing accessibility for its users. The corporate epicenter of operations is situated in Gyongyos, Heves, Hungary, ensuring a seamless orchestration of the network across the country.
FOXPOST Services
The crux of FOXPOST’s service model revolves around providing innovative logistics solutions for parcel delivery. Offering same-day delivery across Hungary through its parcel terminals or home delivery services, FOXPOST caters to both businesses and private individuals. This approach ensures a secure parcel point network, eliminating extra delivery costs and making parcel delivery more convenient and accessible to a broader demographic in Hungary.
Shipment Tracking with FOXPOST
How Shipment Tracking Works
FOXPOST provides a shipment tracking system that enables customers to monitor their parcels in real-time. Once a parcel is shipped, a unique tracking number is generated and shared with the customer. Customers can enter this tracking number on the FOXPOST website or using our shipment tracking platform to view the current status, location, and estimated delivery time of their parcels.
How to track FOXPOST shipments?
To track FOXPOST shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "FOXPOST". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
What do FOXPOST tracking numbers look like?
The tracking numbers at FOXPOST follow a specific format depending on the type of delivery chosen. For parcels deposited in automated parcel terminals, the tracking number begins with the letters 'CLFOX'. However, if home delivery is selected, the tracking number starts with the digits '50139'.
Contacting FOXPOST for Shipment Issues
If there arises an issue with your shipments, FOXPOST provides a robust customer service channel for resolution. Customers can get in touch through the contact form available on the FOXPOST website, by emailing [email protected], or by calling their customer service directly at 06-1-999-0-369. The customer service operates from Monday to Friday between 08:00 to 20:00, and technical support is available over the weekends from 09:00 to 18:00.
Frequently asked questions about FOXPOST
What should I do if my FOXPOST package is delayed?
Check the tracking information for any updates. If the package hasn't arrived within the expected delivery window, contact FOXPOST customer service at 06-1-999-0-369 for assistance.
How can I report a lost or damaged package with FOXPOST?
To report a lost or damaged package, you should contact FOXPOST customer service directly through the contact form on their website or by calling 06-1-999-0-369.
Is it possible to change the delivery address after the package has been shipped?
For any modifications to the delivery address post shipment, it's advisable to contact FOXPOST customer service to see if such changes can be accommodated.
Why isn’t my FOXPOST tracking number working?
If your tracking number isn’t working, it may be due to a delay in the system updates. Wait for a short period and try again. If the problem persists, contact FOXPOST customer service for clarification.
How can I find my tracking number if I lost it?
If you've lost your tracking number, check the email confirmation from FOXPOST as it should have your tracking number. If you still can’t find it, contact FOXPOST customer service for assistance.
What does it mean when my tracking status says 'Exception'?
A tracking status of 'Exception' indicates an unexpected event that may delay delivery, such as bad weather or a customs delay. Check the detailed tracking information or contact FOXPOST customer service for more details.
Where can I find my FOXPOST tracking number?
Your FOXPOST tracking number can be found in the email confirmation sent by FOXPOST upon shipment. If you can’t locate the email, contact FOXPOST customer service for help.