DSV is a global transport and logistics company founded in Denmark in 1976. From its origins in road haulage, the company has developed into an international logistics group serving customers through a network covering more than 90 countries. Its confirmed operating presence spans Europe, North and South America, Africa, the Middle East and Asia-Pacific, supporting both regional distribution and complex international supply chains.
DSV provides transportation by air, sea, road and rail, together with parcel services, project logistics and contract logistics. Its wider logistics offering includes warehousing, fulfilment, customs clearance, supply-chain management and other value-added services. DSV's organisation is structured around Air & Sea, Road and Contract Logistics operations, allowing it to handle anything from individual express packages to palletised freight and large-scale commercial shipments.
For urgent parcels, documents and freight, DSV offers XPress services. XPress is the faster option for time-sensitive shipments, XPress Economy is designed for customers with more flexible delivery times, and XPress Special Service handles requirements such as same-day delivery, on-board courier shipments and other critical movements. DSV also provides Parcel E-commerce solutions for scalable cross-border deliveries.
Shipment visibility is available through DSV's digital services, including myDSV and public Track & Trace tools. You can also Track DSV packages through 4Tracking by entering the shipment identifier supplied by DSV or the sender. As a universal package tracking service, 4Tracking is useful for checking shipment progress without having to navigate separate logistics platforms for every carrier involved in your deliveries.
How DSV shipment tracking works
DSV provides online Tracking for shipments moving through its transport network. Depending on the system and shipment type, DSV allows searches using identifiers such as a shipper reference, shipment number, Booking ID or STT number. These identifiers connect the tracking request with the logistics record created when the shipment was booked.
To use 4Tracking, enter the complete DSV shipment identifier into the tracking field and start the search. If DSV is not identified automatically, select DSV manually and repeat the package tracking request. Always copy the identifier exactly as provided, including any letters, numbers or hyphens.
DSV's myDSV platform provides broader shipment-management functions for registered customers, including booking, shipment visibility and estimated pickup and delivery windows. For DSV XPress and XPress Economy shipments, the carrier also provides Track & Trace from pickup through delivery.
The amount of information displayed can vary according to the service used and the stage of transportation. Freight moving by air, sea or road can have different operational milestones from an express package, so you should interpret the tracking events in the context of the service that was booked rather than expecting every DSV shipment to show the same sequence of updates.
DSV tracking number and reference formats
DSV does not use one universal tracking-number format for every shipment. Its official tracking guidance confirms that several types of identifiers can be used, depending on the DSV system and transport arrangement.
For myDSV Track & Trace, DSV states that a shipper reference or shipment number can contain a combination of letters and numbers. An official example is IRGDE-U5876. DSV also provides 40267145950442032398 as an example of a Booking ID that can be used for shipment searches in the relevant system.
For shipments handled through the Connect tracking environment, DSV documents additional formats. A Booking ID can follow a six-digit, hyphen, six-digit structure, with 260334-001308 provided as an official example. DSV also shows an STT identifier containing letters and numbers, with ESIRU262879520 as an official example.
These examples should be treated as supported DSV identifier formats rather than a rule that every package must look the same. DSV handles air freight, sea freight, road freight, parcels and other logistics products, so the identifier you receive depends on how the shipment was created. If package tracking does not work, confirm that you are entering the shipment reference, Booking ID or STT supplied for the actual transport rather than an internal purchase-order or invoice number.
DSV delivery times
There is no single delivery time for every DSV shipment because transit depends on the transport mode, service, origin and destination. Air freight, sea freight, road transport and express parcels can have very different schedules. For package deliveries, DSV publishes specific transit examples for its XPress and XPress Economy services.
For DSV XPress shipments departing from Germany, the carrier lists an expected transit time of 1 business day for domestic deliveries. It lists approximately 1–2 business days for Europe and North America, 1–3 business days for South America and Asia, and 1–4 business days for the Middle East and Africa.
DSV states that these XPress times are calculated from Germany and exclude weekends and public holidays. Delivery outside major commercial and industrial centres may require additional time, and transit schedules can differ when the shipment originates in another country. These figures therefore provide supported service examples rather than a worldwide guarantee for every DSV package.
XPress Economy has longer published transit ranges. From Germany, DSV lists approximately 1–2 business days for domestic shipments, 2–5 days for Europe, 3–5 days for North America, South America and the Middle East or Africa, and 4–6 days for Asia. As with XPress, the exact time can change according to the origin and final delivery location.
For particularly urgent shipments, DSV XPress Special Service includes same-day delivery for qualifying movements and an on-board courier option in which a dedicated courier accompanies the shipment by air. These are specialised services arranged for critical shipments and should not be used as delivery expectations for ordinary DSV packages.
Why DSV tracking may not update immediately
A DSV shipment can pass through periods without a new visible Tracking event while it is travelling between facilities, waiting for the next transport stage or moving through a freight process that does not generate continuous public scans. The timing and frequency of updates also depend on whether the shipment is moving through parcel, road, air or sea services.
If the identifier returns no result, first make sure it was entered exactly as supplied. Because DSV supports several reference types, verify whether you have a shipper reference, shipment number, Booking ID or STT and use the identifier associated with the correct tracking environment.
If Tracking previously showed movement but the shipment now appears delayed, compare the latest event with the expected delivery window supplied for the booking. Registered customers can also review shipment details in myDSV, where DSV provides shipment visibility and estimated pickup and delivery information.
How to contact DSV about shipment issues
DSV provides support through its official website rather than publishing one universal customer-service phone number for every country. Customers with a delayed, missing or problematic shipment can use the DSV Help and Contact section to submit an enquiry and choose the subject that matches their issue.
DSV also provides a Find your local DSV office tool. Because customer-service contacts differ by country and transport division, locating the office responsible for the shipment is the most reliable way to obtain the appropriate local telephone, address or other contact information without relying on a number intended for a different market.
Existing customers can use myDSV for shipment management and support connected to their logistics activity. DSV XPress customers also have access to dedicated customer-service support associated with the express product. If the shipment was arranged by an online store, supplier or another company, contacting the sender can also be useful because the booking party may have access to additional information and can raise an enquiry through its DSV account.
When contacting DSV about a shipment, provide the complete shipper reference, shipment number, Booking ID or STT, together with the origin, destination and latest Tracking information. Supplying the correct reference is particularly important because DSV manages many different transport modes and shipment types through its global network.
Frequently asked questions about DSV package tracking issues
How do I Track a DSV package?
Enter the DSV shipment identifier provided by the sender or DSV into 4Tracking and start the search. Depending on the shipment, the identifier may be a shipper reference, shipment number, Booking ID or STT. If DSV is not detected automatically, select the carrier manually and run the tracking request again.
What does a DSV tracking number look like?
DSV uses several formats rather than one universal tracking number. Official examples include IRGDE-U5876 for a shipper reference or shipment number, 40267145950442032398 for a Booking ID, 260334-001308 for a Connect Booking ID and ESIRU262879520 for an STT number.
Why does DSV use different tracking-number formats?
DSV handles multiple types of transport, including parcels, road freight, air freight and sea freight, and operates different digital shipment systems. The identifier therefore depends on how and where the shipment was booked. Use the reference supplied specifically for your shipment instead of trying to convert it into another format.
Why is my DSV tracking number not working?
Check that every letter, number and hyphen has been copied correctly and verify that you are using a DSV shipment identifier rather than an order or invoice number. If the shipment was only recently booked, tracking information may also be limited until operational activity has been recorded.
How long does DSV XPress delivery take?
For XPress shipments departing from Germany, DSV lists 1 business day domestically, 1–2 business days to Europe and North America, 1–3 days to South America and Asia, and 1–4 days to the Middle East and Africa. These are business-day estimates from Germany and can differ for other origins or remote destinations.
How long does DSV XPress Economy take?
For shipments departing from Germany, DSV lists approximately 1–2 business days domestically, 2–5 days to Europe, 3–5 days to North America, South America and the Middle East or Africa, and 4–6 days to Asia. Actual transit times depend on the origin and destination.
Can I track DSV shipments from pickup to delivery?
DSV states that XPress and XPress Economy provide online Track & Trace from pickup through delivery. Other DSV shipments can also be monitored through its tracking and myDSV systems, although the events shown depend on the transport mode and service.
What should I do if my DSV shipment has stopped updating?
Review the latest Tracking event and compare it with the expected transit window for the service used. If the shipment has exceeded its expected schedule or you need clarification, use the official DSV help form, contact the appropriate local DSV office or ask the sender to open an enquiry through its DSV account.
How do I contact DSV about a missing package?
Use the Help and Contact section on dsv.com or the official Find your local DSV office service to locate support for the country and transport division handling your shipment. DSV does not provide one single worldwide customer-service number for all shipments, so using the appropriate local contact is the safer option.
Monthly Delivery Performance for DSV – August 2026
Our comprehensive monthly delivery report for DSV in August 2026 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
|---|---|---|
 CHNChina |  HUNHungary |
|
 HKGHong Kong |  VNMVietnam |
|
 SWESweden | SWE Sweden |
|
 GBRUnited Kingdom |  CZECzechia |
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 DNKDenmark |  ITAItaly |
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 AUSAustralia |  USAUnited States |
|
 DEUGermany | CHN China |
|
| DEU Germany |  BRABrazil |
|
| CHN China | USA United States |
|
 BELBelgium | VNM Vietnam |
|
 KORSouth Korea | USA United States |
|
 MEXMexico |  GTMGuatemala |
|
| CZE Czechia | KOR South Korea |
|
| CZE Czechia |  SVKSlovakia |
|
 THAThailand |  SAUSaudi Arabia |
|