Founded in 2019 with the backing of ZTO among its original investors, Speedaf Express has rapidly positioned itself as a pioneering logistics service provider, especially tailored for the dynamic and diverse needs of emerging markets. From its inception, Speedaf has been laser-focused on bridging the gap between China and various emerging markets, including Morocco, Egypt, UAE, Ghana, Nigeria, Kenya, Uganda, Saudi Arabia, and Pakistan. The company's mission is to streamline the logistics process, making it faster, more reliable, and cost-effective for businesses and consumers alike. By leveraging advanced logistics technology and developing its IT systems and equipment, Speedaf has significantly automated operations, enhancing efficiency across its expansive network.
Services Offered by Speedaf Express
Speedaf Express offers a comprehensive suite of logistics solutions, encompassing land, sea, and air freight services, thus ensuring a robust China-emerging markets network. The company excels in providing door-to-door delivery services, mainly for shipments from AliExpress to its operational countries. With a customer-centric approach, Speedaf has developed a range of products aimed at improving the user experience, including customised value-added services that cater to the unique needs of both corporate and private customers. Through its localized operating model, Speedaf works closely with local teams, understanding and addressing the specific logistics challenges faced in each region.
Shipment Tracking with Speedaf Express
How Shipment Tracking Works
Speedaf Express offers a seamless tracking system, allowing customers to monitor their shipments every step of the way. Upon dispatch, each parcel is assigned a unique tracking number, enabling customers to access real-time updates on the shipment's status and location. This system ensures transparency and provides peace of mind for customers awaiting their deliveries.
Tracking Number Formats
Speedaf Express utilizes a specific format for its tracking numbers to ensure easy identification and tracking of shipments. The format consists of two letters followed by nine digits and ending with one to two letters (e.g., MA123456789R). This structured approach allows customers to effortlessly track their shipments through Speedaf's website or customer service channels.
How to track Speedaf shipments?
To track a Speedaf shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "Speedaf Express" from the options. If you are unsure about which carrier is handling your shipment, the system can automatically identify the carrier for you. Next, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location is displayed.
Shipment Delivery Time
Speedaf Express is committed to providing timely and efficient delivery services from China to several key destinations across emerging markets. Understanding the delivery time frame is crucial for customers anticipating shipments. Here are some examples of delivery times for shipments originating from China to various countries:
- China to Morocco: Estimated delivery time ranges between 7 to 24 days. This window allows for the efficient handling and customs clearance processes necessary for entering the Moroccan market.
- China to Algeria: Shipments to Algeria also have an estimated delivery period of 7 to 24 days. Similar to Morocco, this time frame accommodates the logistics of international shipping and local customs procedures.
- China to Ghana: Deliveries to Ghana are expected to take between 13 to 24 days. The extended delivery time reflects the geographical distance and the complexities of shipping to West Africa.
- China to Nigeria: Nigeria, another key destination in West Africa for Speedaf Express, shares a similar delivery time frame of 13 to 24 days. This accounts for both transit times and the intricacies of Nigerian customs and delivery networks.
- China to Kenya: Shipments to Kenya are estimated to arrive within 13 to 24 days. This period ensures that packages can be processed through Kenyan customs and delivered across the country efficiently.
- China to Uganda: For Uganda, the delivery time is also set between 13 to 24 days. This range is designed to manage expectations for shipping to East Africa, considering both the logistics involved and local handling requirements.
These delivery times are indicative and subject to change based on factors such as customs clearance, local holidays, and operational efficiencies. Speedaf Express continuously works towards optimizing these delivery windows to enhance customer satisfaction and streamline the logistics process.
Contacting Speedaf Express for Support
For any queries or concerns regarding your shipments with Speedaf Express, you can reach out to the customer support team in your country using the following contact details. Our dedicated teams are available to assist you with any questions, tracking information, or issues you might encounter.
China
- Phone: +86 400 888 0975
- Email: [email protected]
- Hours: Mon-Fri 9:30am-6:30pm
Morocco
- Phone: +212 522 100 888
- Email: [email protected]
- Hours: Mon-Fri 9:00am-6:00pm
Egypt
- Phone: +20 158 18
- Email: [email protected]
- Hours: Sat-Thu 9:00am-6:00pm
United Arab Emirates
- Phone: +971 800 178
- Email: [email protected]
- Hours: Mon-Sat 9:00am-6:00pm
Ghana
- Phone: +233 30 824 9100
- Email: [email protected]
- Hours: Mon-Sat 8:30am-5:30pm
Nigeria
- Phones: +234 800 070 7070 / +234 708 063 6400
- Email: [email protected]
- Hours: Mon-Fri 8:00am-5:00pm, Sat 8:00am-2:00pm
Kenya
- Phones: +254 741 000 666 / +254 741 000 888
- Email: [email protected]
- Hours: Mon-Fri 8:00am-6:00pm, Sat 8:00am-2:00pm
Uganda
- Phones: +256 708 618 888 / +256 786 298 888
- Email: [email protected]
- Hours: Mon-Fri 9:00am-5:00pm, Sat 9:00am-2:00pm
Saudi Arabia
- Email: [email protected]
Pakistan
- Phone: +92 311 118 7654
- Email: [email protected]
- Hours: Mon-Sun 9:00am-6:00pm
Speedaf Express's innovative approach to logistics, combined with its dedication to customer service and technological advancement, positions it as a key player in transforming the logistics landscape of emerging markets. Through its comprehensive services and localized approach, Speedaf continues to build bridges between China and the world, simplifying logistics one shipment at a time.
Frequently Asked Questions about Speedad Express
Can I track an AliExpress shipment that is shipped using Speedaf Express?
Yes, you can track an AliExpress shipment that is shipped via Speedaf Express. After your order has been dispatched, you will receive a tracking number that usually begins with two letters, is followed by 9 digits, and ends with 1-2 letters (e.g., MA123456789R). Enter this tracking number on our shipment tracking platform to monitor your shipment's status and location in real-time.
What should I do if my tracking number isn't working?
If your Speedaf Express tracking number isn't working, ensure you've entered it correctly, including all letters and numbers without spaces. If it still doesn't work, there may be a delay in the system updating your tracking information. Wait a few hours and try again. If the issue persists, reach out to Speedaf Express customer support in your country for further assistance.
My package is marked as delivered, but I haven't received it. What should I do?
If your package is marked as delivered but you haven't received it, first check around your delivery area, with neighbors, or with your building's security to see if it was left there. If you still cannot find your package, contact Speedaf Express customer support immediately to report the issue and initiate an investigation.
Can I change the delivery address after my package has been sent?
Changing the delivery address after your package has been dispatched may be possible but can vary depending on the shipment's current status and specific policies. Contact Speedaf Express customer support as soon as possible to inquire about the possibility of changing the delivery address for your shipment.
What are the typical delivery times for Speedaf Express shipments?
Delivery times for Speedaf Express shipments vary depending on the destination country:
- From China to Morocco and Algeria: 7-24 days.
- From China to Ghana, Nigeria, Kenya, and Uganda: 13-24 days.
These times are estimates and can be affected by factors such as customs clearance and local delivery practices. For more specific information regarding delivery times, contact Speedaf Express customer support.
What happens if I miss the delivery of my package?
If you miss the delivery of your package, Speedaf Express may leave a notice with information on how to arrange for a redelivery or where to pick up your package. You can also contact Speedaf Express customer support to schedule another delivery attempt or to find out about alternative pickup options.
How do I contact Speedaf Express if there's an issue with my shipment?
For any issues related to your shipment, you can contact Speedaf Express customer support using the contact details provided for your specific country. Speedaf has dedicated support teams in each country it operates in, ensuring that you receive localized assistance for your concerns.