Morocco Post, often referred to as Poste Maroc, is the leading postal service in the Kingdom of Morocco. Founded in 1998 with the aim of providing dependable mail and package delivery, it has since expanded its offerings to encompass diverse needs, from traditional letters to cutting-edge e-commerce solutions.
As a government-owned public enterprise, Morocco Post has grown significantly, boasting a workforce of 9,088 in 2018. Recognized as a key player in both national and international consignments, parcel transport, and document delivery, it continuously adapts its services to meet the demands of both corporate and individual customers.
Services Offered by Morocco Post
Morocco Post provides a comprehensive range of services, both for individual and business needs. Apart from regular mail services, it offers parcel delivery, express courier services, and financial services such as bill payments, money transfers, and savings accounts. With the rise of e-commerce, Morocco Post has adapted to facilitate the demands of online retailers and shoppers, ensuring timely and safe deliveries of products across the country and internationally.
Morocco Post has partnered with Amana Company to streamline the parcel delivery and tracking process in Morocco. Here are the most prominent activities of the Morocco Post-Amana partnership:
National services
- Amana National Mission: The nationwide service for mails ensures that you collect, transport and deliver documents and parcels at the best deadlines across all of Morocco.
- Transportation and Logistics Secretariat: A service that guarantees the shipment of goods in the form of stakes in bulk, whose tonnage ranges from 3 tons to 25 tons.
International services
Morocco Post provides a range of services in the field of international and express international couriers.
- Amana International Express: It is a service for international express dispatches that guarantees delivery within guaranteed deadlines ranging from 2 to 4 days.
- Amanat international: It is a service for express international shipments that guarantees delivery within 5-7 days.
- Postal parcels: It is a service for international consignments that guarantees delivery within 7 to 15 days.
Headquarters of Morocco Post
The headquarters of Morocco Post is located in the vibrant city of Rabat, the capital of Morocco. From this central hub, strategic decisions are made, operations are overseen, and innovations are introduced to maintain and elevate the quality of services offered to the Moroccan populace.
Understanding Morocco Post's Shipment Tracking
How the Shipment Tracking Works
Shipment tracking is a feature that allows customers to monitor the progress of their parcels or letters in real-time. Once a package is dispatched, a unique tracking number is assigned to it. By entering this tracking number on the Morocco Post website or associated tracking platforms, customers can view the current status, location, and estimated delivery time of their shipments.
How to Track Morocco Post Shipments?
To track Morocco Post shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "Poste Maroc". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
Forms of Tracking Numbers
For Morocco Post shipments, the tracking number format typically consists of 13 alphanumeric characters. It begins with two letters, followed by nine numbers, and then concludes with a two-letter country code. An example of this tracking number format is "AB123456789MA", where "AB" are the starting letters, "123456789" represents the nine numbers, and "MA" is the country code for Morocco.
Shipment Delivery Time and Examples
Estimated Delivery Time
Delivery times for Morocco Post vary based on the nature of the service chosen and the destination. Domestic shipments within Morocco generally have a faster delivery time, often within a few working days. International shipments, depending on the destination and service level chosen, can take longer, ranging from a few days to several weeks.
Examples of Delivery Time
For instance, a standard domestic parcel sent within Casablanca might reach its destination within 1-2 days. Conversely, an international parcel sent from Marrakech to Paris might take 5-7 days if an express service is chosen or 2-3 weeks for regular postal service.
Examples of statuses which Morocco Post shipment tracking passes
| Statuses |
| Arrivé à |
| Echec de livraison |
| Echec de livraison. Envoi à récupérer à l-agence |
| En instance de livraison à |
| Envoi arrivé au centre |
| Envoi arrivé à destination |
| Envoi arrivé à l-agence |
| Envoi dédouané |
| Envoi en cours de livraison |
| Envoi encours de traitement |
| Envoi envoyé vers la nouvelle destination |
| Envoi livré |
| Envoi pris en charge |
| Envoi retourné à l-expéditeur |
| Envoi reçu pour Export |
| Envoi sorti par le facteur |
| Envoi sous douane |
| Envoi à retourner à l-expéditeur |
| Envoi à récupérer de l-agence |
| Envoi éxpédié |