ELTA Courier is the courier and express-delivery service of Hellenic Post (ELTA) in Greece. ELTA began offering courier services in 1987 with its DOOR-TO-DOOR product, and the dedicated TACHYMETAFORES ELTA S.A. subsidiary was established in 2000. Following a merger in September 2024, ELTA Courier services now operate within Hellenic Post while continuing under the ELTA Courier name.
The carrier provides domestic courier delivery to individuals and businesses throughout Greece. Its main DOOR-TO-DOOR service supports documents and parcels weighing up to 35 kg and can be arranged as Door-to-Door, Point-to-Door, Door-to-Point or Point-to-Point delivery. ELTA Courier reports more than 1,200 service touchpoints across Greece and also offers online shipment Tracking.
Domestic customers can add services such as same-day delivery, cash on delivery, delivery during a predefined appointment period, return of documents and declared-value coverage. Same-day pickup and delivery is offered within the same city, while availability in other areas must be arranged with ELTA Courier.
For international shipments, ELTA Courier offers Express Mail Service (EMS), Special Priority Mail (SPM) and Fast Parcel Cyprus (FPC). SPM includes Express and Economy options for international exports and imports, EMS connects shipments through international postal networks, and FPC provides dedicated air and sea courier transport between Greece and Cyprus. International availability, transit time and shipment restrictions depend on the service and destination.
How to Track ELTA Courier packages
To Track an ELTA Courier package with 4Tracking, enter the complete Tracking number from the courier voucher, shipping label or sender's dispatch notification into the tracking field. 4Tracking can display available acceptance, processing, transit and delivery events and can also help with international package tracking when later updates are provided during the overseas part of the journey.
You can also use ELTA Courier's official Track Shipment service. ELTA Courier explains that the shipment number is printed on the Courier Accompanying Slip, commonly called the voucher. Its official Tracking page also allows several shipment numbers to be searched at the same time when each number is entered separately.
If you bought something online and received only an order number, invoice reference or marketplace ID, that identifier may not be suitable for package tracking. Ask the seller for the ELTA Courier shipment number shown on the courier voucher if the number you received does not return any results.
ELTA Courier tracking number formats
ELTA Courier officially describes its shipment numbers as consisting mainly of two Latin letters followed by nine digits and ending with two Latin letters. This produces a 13-character structure that can generally be represented as AA123456789BB.
An official example published by ELTA Courier is NZ990003254GR. This example is intended to demonstrate the structure of a shipment number and should not be interpreted as meaning that every ELTA Courier package begins with NZ. Always enter the actual Tracking number assigned to your shipment.
The carrier uses the wording "mainly" when describing this format, so it is safer not to assume that every identifier encountered through an international service or partner network must follow exactly the same pattern. Do not add, remove or change characters simply to make a number resemble the example.
ELTA Courier delivery times
ELTA Courier delivery times vary according to the service, origin, destination and accessibility of the delivery location. International transit can also depend on transport connections, customs procedures and overseas partners. Published international times are described by ELTA Courier as indicative, so they should not be treated as guaranteed arrival dates.
How long does ELTA Courier take within the same city?
For the basic DOOR-TO-DOOR domestic service, ELTA Courier publishes next-business-day delivery for intracity shipments. Customers requiring faster transport can request same-day pickup and delivery within the same city as an additional service.
How long does ELTA Courier take between cities in Greece?
ELTA Courier publishes a standard of 1–2 business days for basic domestic shipments outside the intracity category. Some routes require more time: the carrier's detailed domestic price information lists delivery periods of up to 1–5 business days for island and inaccessible destinations.
Does ELTA Courier offer same-day delivery?
Yes. Same-day delivery is available for collection and delivery during the same working day within the same city. ELTA Courier also states that the service may be provided in other areas upon request, so customers should confirm availability before relying on a same-day delivery time.
How fast is ELTA Courier SPM Express?
SPM Express is the time-sensitive option within the Special Priority Mail international service. ELTA Courier states that shipments can be delivered as early as the next day depending on the delivery point. This is destination-dependent and should not be read as a next-day guarantee for every international address.
What are some SPM Economy delivery-time examples?
ELTA Courier's published SPM road transport table provides indicative delivery times in business days. Examples include approximately 3 business days for Italy, 4 for Austria, Belgium, France, Germany and Spain, 5 for the United Kingdom, Ireland, Poland and Portugal, and 6 for Bulgaria and Finland. ELTA Courier notes that actual timing can vary according to the accessibility of the pickup or delivery location.
What are some EMS parcel delivery-time examples?
ELTA Courier's official EMS delivery table provides separate destination estimates for documents and parcels. Published parcel examples include approximately 1–2 working days for Hong Kong, 2–4 for Japan, 3–6 for Canada and 4–6 for China. These figures are indicative rather than binding, and current destination availability should always be checked before sending an EMS parcel.
How long does Fast Parcel Cyprus take?
For FPC air transport between Greece and Cyprus, ELTA Courier states that delivery can be as early as the next day, with 2–3 working days indicated for remote areas. Its sea service operates weekly, with delivery in remote areas listed at approximately 7–8 working days.
Can customs make international delivery take longer?
Yes. International shipments can require customs declarations, examination, supporting documents or payment of applicable charges. These procedures can extend the overall delivery time beyond the courier's normal transport estimate. For this reason, follow the Tracking events for the individual package instead of relying only on a general destination estimate.
How to contact ELTA Courier about a shipment
If Tracking has stopped updating, your parcel is delayed or you need help locating a shipment, ELTA Courier Customer Care can be reached at +30 210 6073000. The carrier publishes Track & Trace telephone-service hours of Monday to Friday, 08:00–16:00.
ELTA Courier also accepts customer enquiries by email at info@elta-courier.gr and customercare@elta-courier.gr. Its website provides an online contact form for shipment problems, complaints and other requests. Customers can additionally contact the ELTA Courier store, agency or ELTA post office serving their area.
For questions specifically involving international shipments, ELTA Courier's EMS and FPC pages also list +30 210 6073005, with option 3 for overseas shipment searches. When contacting support, provide the complete Tracking number, the sender and recipient details and the latest status displayed for the package.
If a shipment arrives damaged or partially missing, act promptly. ELTA Courier states that a recipient seeking compensation for complete or partial damage, or partial loss or theft, must make a Declaration of Reservation within one working day after delivery. Keep the parcel, packaging and courier documents as evidence. For online purchases, also contact the seller or sender, since the sender may need to submit an investigation or compensation request.
Frequently asked questions about ELTA Courier package tracking issues
Why is my ELTA Courier tracking number not working?
Check that you entered the complete courier shipment number rather than an online store order reference. ELTA Courier says its shipment numbers mainly contain two Latin letters, nine digits and two final Latin letters. If the correct number still produces no Tracking result, confirm it with the sender or contact ELTA Courier Customer Care.
What does an ELTA Courier tracking number look like?
ELTA Courier publishes NZ990003254GR as an indicative shipment-number example. The main structure is two Latin letters, followed by nine digits and two final Latin letters. The example does not mean every shipment uses the NZ prefix.
Where can I find my ELTA Courier Tracking number?
The Tracking number is printed on the Courier Accompanying Slip or voucher. If you are receiving an online purchase, the seller may also provide it in a shipping email, order page or dispatch notification.
Why has my ELTA Courier package stopped updating?
A period without new scans can occur while a shipment is moving between courier facilities, travelling to another city, waiting for its next processing event or moving through an international transport stage. Overseas packages can also experience Tracking gaps during customs processing or transfer to another delivery network.
How long does ELTA Courier delivery take in Greece?
The basic DOOR-TO-DOOR service provides next-business-day delivery for intracity shipments and a published 1–2 business-day standard for domestic shipments. Island and inaccessible destinations can take longer, with some published domestic categories showing up to 1–5 business days.
How many delivery attempts does ELTA Courier make?
ELTA Courier states that its couriers make a total of two delivery attempts. After the first unsuccessful attempt, the recipient should contact the local courier store to arrange another delivery. After two notices, the recipient may need to collect the package from the store or arrange another delivery, which can involve an additional charge.
Why is my international ELTA Courier shipment taking longer than expected?
International delivery times are indicative and can change because of destination accessibility, flight or road schedules, customs procedures and processing outside Greece. Check the current package tracking events to determine whether the shipment is still moving, awaiting customs clearance or being handled by another network.
Can I Track EMS, SPM and FPC shipments?
ELTA Courier provides Track & Trace capabilities for its international courier services. Depending on the product and destination, later Tracking events may also come from the postal or courier network responsible for handling the shipment outside Greece.
What should I do if my ELTA Courier package is delayed?
Start by checking the latest shipment events on 4Tracking and comparing the parcel with the published delivery time for its service. If the delay continues, contact the seller or sender and ELTA Courier Customer Care with the complete Tracking number and details of the last recorded event.
What should I do if my ELTA Courier package arrives damaged?
Keep the package, internal and external packaging and relevant shipment documents. ELTA Courier states that the recipient must submit a Declaration of Reservation within one working day after delivery when seeking compensation for qualifying damage, partial destruction or partial loss or theft.
What should I do if Tracking says delivered but my package is missing?
Check with household members, reception staff, building management or anyone else who could have accepted the parcel. If it cannot be located, contact the sender and ELTA Courier and provide the Tracking number so the final delivery event can be investigated.
Can I use 4Tracking to Track ELTA Courier packages?
Yes. Enter the complete ELTA Courier Tracking number on 4Tracking to follow available events for shipments across Greece and international deliveries. 4Tracking is particularly useful for package tracking when later events are generated as an international parcel moves beyond ELTA Courier's domestic network.
Our Monthly Statistics for ELTA Courier – June 2024
Our monthly delivery time statistics for ELTA Courier in June 2024 provide insights into the minimum, average, and maximum shipment delivery times from the origin to the destination country.
| From | To | Delivery Time |
|---|---|---|
 BGRBulgaria |  GRCGreece |
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 INDIndia | GRC Greece |
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 NLDNetherlands | GRC Greece |
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| GRC Greece |  DEUGermany |
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 ITAItaly | GRC Greece |
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 ALBAlbania | GRC Greece |
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 SGPSingapore | GRC Greece |
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 SRBSerbia | GRC Greece |
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 BELBelgium | GRC Greece |
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 UKRUkraine | GRC Greece |
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 LTULithuania | GRC Greece |
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 TURTurkey | GRC Greece |
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