WishPost is a renowned international logistics company, recognized for its role in the global e-commerce sector. It is a key part of the Wish.com platform and was specifically designed to cater to the shipping needs of the platform's numerous global merchants and customers. Its headquarters are strategically situated in San Francisco, California, which allows it to facilitate and control shipments from various parts of the world.
WishPost's commitment to providing exceptional logistical support has made it a popular choice for many e-commerce businesses. The organization's primary services revolve around ensuring efficient, safe, and speedy delivery of goods from merchants to customers. Through its network of reliable courier partners, it provides global coverage, ensuring that no matter where a merchant is based or a customer resides, goods can be shipped and received.
Amplifying its commitment to global e-commerce, WishPost has strategically partnered with leading logistics providers, including 4PX, CNE, DHL e-commerce, YunExpress, China Post, WiseExpress, and more. This robust alliance is aimed at offering an integrated suite of logistics solutions for Wish merchants.
By leveraging the expertise and infrastructure of its partners, WishPost provides a comprehensive service that includes order collection, distribution, and shipment tracking. This collaborative approach ensures a seamless, efficient, and transparent process from the point of order placement to the final delivery. The initiative aligns with WishPost's mission to offer a streamlined and efficient logistical experience for its global merchants and customers, fortifying its position as a leader in the international e-commerce logistics domain.
WishPost delivery services
WishPost offers a comprehensive range of services to meet the diverse needs of its global clientele. Its key services include:
- International Shipping: Leveraging its robust network of logistics and courier partners, WishPost ensures the secure and timely delivery of shipments across the globe.
- Logistics Management: WishPost efficiently handles the complexities of logistics management, ensuring a seamless delivery process from the merchant to the customer.
- Track and Trace: WishPost's advanced tracking system allows customers and merchants to monitor the progress of their shipments in real-time.
How Does WishPost Shipment Tracking Work?
To ensure transparency and build customer trust, WishPost offers a comprehensive tracking system. Once a shipment is shipped, a unique tracking number is assigned to it. Customers can use this tracking number to monitor the progress of their shipment at every stage of the delivery process.
The tracking number typically takes the form "WI*********CN". The 'WI' represents WishPost, and the 'CN' at the end indicates that the shipment originated from China. The middle digits are unique to each shipment, ensuring each shipment can be individually tracked.
How do I track WishPost shipments?
To track a WishPost shipments, enter the tracking number in the field above, click the "Carrier" button, and select "WishPost" If you're unsure which carrier is handling your shipment, let the system choose the carrier automatically on your behalf. After that, click the "Track" button, and you will be redirected to the tracking results page. Here, you will find detailed information about your shipment, including locations and dates.
Track Wish orders that have been shipped to Europe
The WishPost-YunExpress special line is a product routed through Germany and France, launched by WishPost. It provides real-time tracking and information on first-leg transportation, port operations, export delivery, import reception, and final delivery. The total delivery time in Germany is 6-10 working days, while in France, it is 5-8 working days. The overall successful delivery rate exceeds 95%. The shipment can be tracked throughout the entire process. This service also supports the delivery of battery-operated products, including those with built-in batteries (PI967) and accompanying batteries (PI966), but not pure batteries (PI965) or any mobile power products.
Track WISH orders that have been shipped to the UK
WishPost-British Express Packet is a small packet service launched by WishPost in the UK. It provides real-time tracking and updates for stages such as dispatch and receipt, preparation for export, and receipt of imports. Customers can process orders on the WishPost platform, print detailed invoices, submit shipping details, or opt for home delivery with the WishPost-British Express small parcel service. It supports the delivery of currently available products, with a total delivery time of 5-8 days.
Track WISH DHL e-commerce Packet
WishPost DHL e-commerce Packet is an economical delivery option launched by WishPost. It provides real-time tracking and updates on collection and delivery. Customers can process orders on the WishPost platform, print detailed invoices, submit pick-up information, or choose self-delivery. The estimated delivery time is 12-17 working days, with a weight limit of 2kg. Please note, this service does not support the delivery of battery-operated or powered products.
How long does it take for WishPost to deliver your shipments?
The delivery time for WishPost varies depending on the destination. For example:
- Shipping from China to the United States: 10-20 days
- Shipping from China to Europe: 15-25 days
- Shipping from China to Australia: 15-25 days
These are estimates and actual delivery time can vary based on factors such as customs processing, local postal services, and more.
Frequently Asked Questions about WishPost
What does it mean when my WishPost tracking status is "In Transit"?
"In Transit" means your shipment is on its way to its final destination. This status indicates that the shipment has left its origin country and is currently in the process of being delivered to the destination address.
My tracking number is not working, what could be the issue?
If your tracking number isn't working, it could be due to several reasons. Firstly, ensure the tracking number was entered correctly. If the number is correct but still not working, it might be because the shipment has not been scanned into the system yet. Give it some time and try again. If the problem persists, contact WishPost customer service for assistance.
My WishPost shipment is delayed, what should I do?
shipment delays can occur due to various reasons like customs clearance, weather conditions, or logistical issues. If your shipment is delayed, continue to monitor the tracking updates. If the delay is significant or if the tracking status hasn't changed for a long time, it's best to get in touch with WishPost customer service for further information.
What should I do if my shipment is marked as delivered but I have not received it?
If your shipment is marked as delivered but you haven't received it, check with your neighbors or the reception at your address to see if the shipment was left there. If you still cannot locate the shipment, contact WishPost customer service and provide them with your tracking number and issue. They should be able to assist you in locating your shipment.
How long does it take for WishPost to deliver a shipment?
Delivery times can vary depending on the destination and the specific logistics route used. However, typically, international shipments can take anywhere from 15 to 30 days to be delivered. For more accurate delivery estimates, use the WishPost tracking feature with your specific tracking number.
How does WishPost handle lost or damaged shipments?
In case of lost or damaged shipments, WishPost advises customers to contact their customer service as soon as possible. Provide them with your tracking number and detailed information about the issue. They should guide you through the next steps to resolve the issue, which may include filing a claim for a lost or damaged shipment.
Examples of statuses which Wish Post shipment tracking passes
| Statuses |
| A entrega do envio não foi conseguida |
| Accepted at an branch. The parcel has been delivered to an branch, from where it will soon set off on its further journey |
| Aguarda entrada nos CTT,A informação sobre o envio foi recebida |
| All Shipments Departed |
| Arrival at Regional Sorting Center |
| Arrival in destination country |
| Arrivata nella Sede GLS locale |
| Arrive at destination gate |
| Arrived At The Delivery Company |
| Arrived At Transit Airport |
| Arrived Export Airport |
| Arrived at Carrier |
| Arrived at Delivery Office |
| Arrived at EPC warehouse |
| Arrived at Export Processing Center (EPC) warehouse |
| Arrived at HUB |
| Arrived at HUB transit warehouse |
| Arrived at Import Airport |
| Arrived at Post sorting center |
| Arrived at Sort Facility |
| Arrived at a location or has been scanned at terminal / hub |
| Arrived at airport of country/region of departure |
| Arrived at carrier |
| Arrived at customs of country/region of departure |
| Arrived at customs of destination country |
| Arrived at customs of original country |
| Arrived at destination |
| Arrived at destination (post customs clearance) |
| Arrived at destination airport |
| Arrived at destination country |
| Arrived at destination customs |
| Arrived at destination transit hub (first scan by last-mile carrier) |
| Arrived at destination transit port |
| Arrived at final Depot |
| Arrived at final sorting center |
| Arrived at first-mile sorting center |
| Arrived at last-mile carrier delivery center |
| Arrived at origin airport |
| Arrived at sort facility |
| Arrived at the first mile sorting center |
| Arrived at transit hub |
| Arrived ready for transit |