Japan Post

Japan Post Tracking

Japan Post is a logistics company based in Tokyo, Japan, offering postal and package delivery services.

background

Track Japan Post shipments

Japan Post

Japan Post is a reputable postal and logistics corporation based in Tokyo, Japan. As part of the Japan Post Holdings group, this government-owned institution operated from 2003 to 2007, making it the largest employer in the country, boasting over 400,000 employees and managing 24,700 post offices across Japan.

How do I track Japan Post shipments?

To track a Japan Post shipments, enter the tracking number in the field above, click the "Carrier" button, and select "Japan Post" If you're unsure which carrier is handling your shipment, let the system choose the carrier automatically on your behalf. After that, click the "Track" button, and you will be redirected to the tracking results page. Here, you will find detailed information about your shipment, including locations and dates.

What Does a Japan Post Tracking Number Look Like?

The tracking numbers for Japan Post are structured as follows:

(# = Letter / * = number /! = Number or letter)

  • A# *** *** ***JP
  • C# *** *** ***JP
  • E# *** *** ***JP
  • F# *** *** ***JP
  • L# *** *** *** JP
  • R# *** *** ***JP
  • S# *** *** ***JP
  • U# *** *** ***JP
  • V# *** *** ***JP
  • W# *** *** ***JP
  • *** *** *** **
  • *** *** *** ***

How Do You Track Japan Post International Shipments?

Tracking Japan Post international shipments is easy with our website or app, or via the Japan Post official website. Before sending your shipment, ensure it doesn't contain any prohibited items. Below is a list of items ineligible for international shipping.

  • Explosives and hazardous materials.
  • Narcotics.
  • Live animals.
  • Pornographic materials.
  • Coins, banknotes, paper money.
  • Bearer securities, traveler’s checks.
  • Processed or unprocessed precious metals, precious stones, and other valuables.

All shipments undergo X-ray inspection, and any prohibited items may be returned to the sender. Senders can choose how their shipment is handled if delivery fails. There may be additional charges for return or redirection services, claimed by the overseas Postal Company, which may exceed the original shipping fee. However, there is no return service charge for EMS (Express Mail Service).

What is Japan Post International Registered Mail?

Japan Post International Registered Mail is a service that provides compensation for damaged or lost items, within the range of the insured value declared by the sender at the time of shipment.

What is Japan Post International Insured Mail?

Japan Post International Insured Mail is a service that offers compensation for damaged or lost shipments. The compensation amount depends on the insured value declared by the sender at the time of shipment.

What is Japan Post International "Advice of Delivery"?

Japan Post International "Advice of Delivery" is a service that allows the sender to confirm whether the shipment has been delivered to the recipient. This service is available for registered letter-post, insured letters, and insured and uninsured shipments.

What is Japan Post International Express Mail Service (EMS)?

Japan Post International Express Mail Service (EMS) is the fastest international shipping service for sending up to 30 kg of documents and merchandise to over 120 countries and territories worldwide. You can track your EMS shipments using our package tracking platform or via the Japan Post official website.

What is the Weight Limit for Japan Post International Parcel Post?

The weight limit for international parcel service is capped at 30 kg per shipment.

What is Japan Post International Small Packets?

This service is an economical option for shipping small packages, with a maximum weight of 2 kg. It offers a lower rate than the International Express Mail Service or the International Parcel Post service.

What is Japan Post International ePacket?

The International ePacket service offers cost-effective shipping for small items under 2kg. It is cheaper compared to International Express Mail (EMS) or to the registered small packets. International ePacket shipments can also be tracked via our package tracking platform and the official Japan Post website.

More About Japan Post

Japan Post once ran the world's largest postal savings system and was frequently cited as the largest holder of personal savings globally. With $2.1T of household assets in its yū-cho savings accounts and $1.2T in its kampo life insurance services, its holdings accounted for 25% of household assets in Japan. Japan Post also held about $1.3T of the Japanese national debt in the form of government bonds.

Japan Post Service is committed to creating a “network that sincerely connects people, corporations, and society” by providing secure, reliable, and swift communications and logistics functions.

Frequently Asked Questions about Japan Post

What is Japan Post?

Japan Post is a government-owned corporation in Japan that provides postal and logistics services. It was the nation's largest employer and ran the largest postal savings system in the world.

How can I track my Japan Post shipments?

With 4TRACKING, you can easily track your Japan Post shipments. You need to input your Japan Post tracking number into the specified field and click the tracking button to get detailed information about your shipment.

What is a Japan Post tracking number?

A Japan Post tracking number is a unique identifier that helps you track your shipments. It typically follows a specific format, with variations based on the type of shipment.

What is the weight limit for Japan Post international shipments?

The weight limit for international parcel service via Japan Post is 30 kg per shipment.

What is Japan Post International ePacket?

Japan Post International ePacket is a cost-effective service for shipping small items under 2kg. It can be tracked via the 4TRACKING platform or the official Japan Post website.

What are the prohibited items for international shipping with Japan Post?

Items like explosives, hazardous materials, narcotics, live animals, pornographic materials, and certain valuable items cannot be sent as international mail via Japan Post.

What services does Japan Post offer if my shipment gets damaged or lost?

Japan Post offers International Registered Mail and International Insured Mail services that provide compensation for damaged or lost items, within the range of the insured value declared by the sender at the time of shipment.

What should I do if my Japan Post shipment is delayed?

If your shipment is delayed, you should first check the status using the tracking number. If the status hasn't been updated for an unusually long time or if it has exceeded the expected delivery date, you can contact Japan Post's customer service for further assistance.

What happens if my shipment gets lost?

If your shipment gets lost, you can file a claim with Japan Post. If you used the International Insured Mail service, you might be eligible for compensation up to the insured value stated at the time of shipment.

Can I send a parcel internationally with Japan Post?

Yes, you can send parcels internationally with Japan Post. However, you should ensure that your parcel does not contain any items prohibited for international mail.

What should I do if my Japan Post shipment is damaged?

If your shipment is damaged upon receipt, you should contact Japan Post's customer service immediately. If you used the International Insured Mail service, you might be eligible for compensation for the actual damages within the insured value declared at the time of shipment.

Examples of statuses which Japan Post shipment tracking passes

Statuses
A request for re-delivery was received
Absence. Attempted delivery
Allocated to delivery staff
Arrival at inward office of exchange
Arrival at outward office of exchange
Arrival at over land transport
Departure from inward office of exchange
Dispatch from outward office of exchange
Dispatch to overland transport
Dispatched at Exchange Office
En route
Export cancellation
Final delivery
Final delivery - Collected at counter
Held by export Customs
Held by import Customs
Import stopped
In Customs
Investigation
Item arrival at collection point for pick-up
Item held at delivery depot/delivery office
Item held at inward Office of Exchange
Item held at outward Office of Exchange
Item held by export Customs
Item into sorting centre
Item out for physical delivery
Item out of sorting centre
Item presented to export Customs
Item presented to import Customs
Item returned from export Customs
Item returned from import Customs
Notice sent by import Customs
Office closed. Retention
P.O.Box Delivery
Processing at delivery Post Office
Quarantine
Redirection
Retention
Return to sender
Returned to Sender
Returned to sender
Will deliver to nearest Post Office or store