Fastway Ireland is a leading parcel delivery and courier service provider that has been operating across the island since its establishment in 2011. As part of the global Fastway franchise network—now affiliated with the Aramex Group—Fastway Ireland combines local expertise with international reach to offer a broad spectrum of logistics solutions. From small e-commerce parcels to heavy freight, Fastway employs a decentralized depot model that empowers local franchisees to manage last-mile delivery efficiently. This structure not only speeds up delivery times but also fosters strong relationships with communities, ensuring parcels are handled with care at every stage.
Whether you’re a startup selling handmade crafts or a multinational retailer distributing products nationwide, Fastway Ireland tailors its offering to meet your needs. Core services include next-day domestic delivery to most Irish addresses, two-day economy options for cost-sensitive shipments, and specialized Saturday delivery for time-critical consignments. For businesses operating online, Fastway provides a seamless shipment tracking integration, allowing merchants to embed real-time tracking updates directly into their websites and automated customer notifications.
Beyond standard parcel delivery, Fastway Ireland also arranges international shipping through its partner network, offering express services to the UK and Europe. Their e-commerce logistics suite features API access for order management, discounted bulk‐shipping rates, and eco-friendly packaging options. Value-added services such as cash on delivery (COD), insurance cover for high-value goods, and bulk pallet movements further enhance their portfolio, making Fastway a one-stop shop for businesses of all sizes.
Customer experience sits at the heart of Fastway Ireland’s operations. Every parcel is scanned at pickup and again at delivery, providing a transparent audit trail that users can access 24/7 via the Fastway online portal. Dedicated customer support—staffed by Irish agents—handles inquiries through the website, ensuring that any concerns about delays, lost items, or special delivery instructions are addressed promptly and professionally.
How Shipment Tracking Works
Fastway Ireland’s shipment tracking system leverages handheld barcode scanners and a centralized data platform to update parcel statuses in real time. From the moment a package is collected, each scan event—such as “Collected,” “In Transit,” “Out for Delivery,” and “Delivered”—is uploaded to the Fastway tracking database. Recipients and senders alike can track progress instantly by entering the consignment number on Fastway’s website.
Tracking Number Format
Every Fastway shipment is assigned a unique consignment number that typically starts with two letters followed by a series of digits, for example FW0123456789. This alphanumeric code allows the system to pinpoint your parcel’s exact location and status within the network.
How to track Fastway Ireland shipments?
To track Fastway Ireland shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "Fastway Ireland" from the list of options. If you're unsure which carrier is handling your shipment, the system can automatically identify it for you. Afterward, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location will be displayed.
Shipment Delivery Time
Fastway Ireland offers flexible delivery options designed to meet varying urgency and budgetary requirements:
- Next-Day Delivery: Available for shipments booked before the depot cut-off time, typically arriving the next business day in most Irish counties.
- Two-Day Economy: A cost-effective solution for non-urgent parcels, delivered within two working days.
- Saturday Delivery: Ideal for weekend-sensitive parcels, ensuring delivery on the following Saturday for an additional fee.
- International Express: Delivery to the UK and Europe within 2–5 working days, depending on destination and customs processing.
Examples of Delivery Times
- Dublin → Cork (Next-Day): Parcel delivered by close of business the following day.
- Galway → Limerick (Two-Day Economy): Delivered within two working days of pickup.
- Limerick → Belfast (Next-Day): Delivered next business day, often before midday.
- Dublin → London (International Express): Delivery within 2–3 working days, subject to customs clearance.
How to Contact Fastway Ireland for Shipment Issues
Should you encounter any problems with your delivery—be it delays, damaged goods, or missing parcels—Fastway Ireland offers a single, streamlined support channel through its website:
Online Support Form
- Visit https://www.fastway.ie/customer-care/.
- Click the Support button in the bottom right corner.
- Choose Contact Us to open the inquiry form.
- Complete all required fields: Your Name, Email Address, Where is the parcel being delivered?, Tracking Number (e.g., FW0123456789)., Message detailing your issue, Attachments (photos of damage, proof of label, etc.) if necessary.
- Submit the form; you will receive an automated acknowledgment and a ticket number for reference.
Frequently asked questions about Fastway Ireland shipment tracking issues
What should I do if my tracking number shows no information?
First, double-check that you’ve entered the correct alphanumeric code (e.g., FW0123456789). Allow up to 4 hours after parcel pickup for the tracking database to update. If you still see no status after half a day, contact Fastway Ireland via the online support form with your tracking number to request an investigation.
Why hasn’t my parcel status updated in over 24 hours?
Delays in tracking updates can occur when parcels are between depots, stuck in customs (for international shipments), or during peak volume periods. Domestic parcels usually scan at least once per day. If your shipment tracking remains stagnant for more than 48 hours, submit a query through Fastway’s “Contact Us” form with your tracking number and delivery postcode.
My shipment is marked “In Transit” but hasn’t moved—does that mean it’s lost?
“In Transit” simply means your parcel is en route within the network and may be awaiting the next scan. It doesn’t necessarily indicate loss. Check the timestamp and location of the last scan in your shipment tracking timeline. If there’s no further movement after 3 business days, file a support request so Fastway can trace your consignment.
What does “Out for Delivery” status mean, and what if it doesn’t arrive today?
“Out for Delivery” means your parcel has left the local depot and is on the driver’s route. If you don’t receive it by the end of the delivery window (typically 5 PM local time), check for any driver notes in your tracking events. If there’s no update, contact Fastway Ireland via the support form with your tracking number and address to arrange redelivery or depot collection.
Why am I receiving an “Invalid Tracking Number” error?
This error appears when the entry doesn’t match Fastway’s format of two letters plus digits (e.g., FW0123456789). Common mistakes include typing extra spaces, confusing zero “0” with the letter “O,” or omitting the initial “FW.” Verify your code and try again; if it still fails, confirm the number with the sender.
Can I change my delivery address after the parcel has been dispatched?
Address changes after pickup are not guaranteed and depend on the parcel’s current location in the network. If you need to update the delivery address, fill out the contact form with your tracking number and new address details as soon as possible. Fastway will assess availability of rerouting for a small fee.
How do I sign up for delivery notifications?
During booking, you can request email or SMS alerts for each scan event. If you’ve already dispatched your parcel, use the “Track Your Parcel” feature on the website, enter your tracking number, and click “Subscribe to Notifications” to add your contact details.
What should I do if my parcel is marked “Delivered” but I haven’t received it?
First, check with neighbors or any secure drop-off points around your address. If you still can’t locate the shipment, submit an issue via the online support form including your tracking number, delivery address, and any relevant photos. Fastway will investigate and escalate with the delivery driver for proof of delivery.
How long should I wait before reporting a missing parcel?
For domestic shipments, wait 5 business days from the original delivery date. For international consignments, allow 10 business days to account for customs clearance. If your shipment tracking still shows no progress after these periods, file a detailed inquiry through Fastway Ireland’s contact form.
How do I report a damaged or lost shipment?
Navigate to Fastway Ireland’s customer-care page and open the support chat, then choose “Contact Us.” Complete the form with your name, email, delivery location, tracking number, a description of the damage or loss, and attach photos if available. You’ll receive a ticket number and updates on the resolution process.