STAR SPEED is the English-facing name used for Shenzhen Xingsu Cross-border Logistics Co., Ltd., a logistics company established in 2015 and based in Shenzhen, China. The company focuses on cross-border e-commerce logistics and provides shipping solutions for merchants that need to move parcels and commercial cargo through international transport channels.
STAR SPEED's official service portfolio includes e-commerce small parcels, international express services and dedicated shipping lines. The company states that it works with DHL, UPS and FedEx channels and also operates its own small-parcel routes for cross-border e-commerce customers. Supporting services include warehouse handling, packing and shipping-label preparation before goods are dispatched.
For larger or specialized shipments, STAR SPEED offers FBA air freight, international sea freight and full-container delivery, ordinary domestic and international air freight, railway transportation and truck transportation. Its railway services are described as focusing mainly on Eurasian routes and Central Asian destinations, while truck services are used primarily for short-distance container and transfer movements around ports.
The verified direct operating market for this carrier profile is China. STAR SPEED's official website describes international transportation channels and overseas delivery services, but the presence of a destination or partner carrier abroad should not automatically be interpreted as STAR SPEED maintaining its own direct operations in that country.
How STAR SPEED shipment tracking works
STAR SPEED provides an official shipment Tracking portal where customers can submit a shipment number and review available logistics information. The tracking interface can display details such as the reference number, tracking number, destination, local time, latest shipment status and recipient information when those fields are available for the consignment.
To Track a STAR SPEED package with 4Tracking, enter the shipment tracking number into the tracking field. 4Tracking can automatically identify supported carriers when the number is recognized; if necessary, select STAR SPEED manually. Press the Track button to open the results page and view the latest available package tracking events.
Cross-border shipments may pass through several stages, including warehouse processing, export transportation, international movement and transfer to another delivery provider. As a result, the wording and frequency of Tracking events can differ according to the STAR SPEED service used for the shipment.
STAR SPEED tracking number formats
STAR SPEED's official tracking system accepts shipment tracking numbers and also displays a separate reference-number field, but the carrier does not publish one universal tracking-number format, fixed prefix or required character length for all of its services.
This distinction is useful when an order contains several identifiers. For package tracking, use the tracking number specifically supplied for the shipment rather than assuming that a merchant order number, invoice reference or internal customer reference will produce the same result.
Because STAR SPEED works with different express, small-parcel, FBA and freight channels, tracking identifiers can vary according to the service. Enter the complete number exactly as provided by the sender and do not modify its letters or digits to fit an unofficial pattern.
STAR SPEED delivery times and supported examples
STAR SPEED does not publish one transit time that applies to every shipment. Delivery speed varies according to the selected transport mode, route, customs processing and destination service. Air freight, sea freight, rail transportation and e-commerce parcel services should therefore not be expected to follow the same timetable.
For one documented example, STAR SPEED advertises domestic premium air-freight products with 6-hour and 12-hour time-limited service options. These are specific domestic air services and should not be interpreted as delivery promises for ordinary parcels or international shipments.
For FBA cargo, STAR SPEED states that its premium FBA air-freight service can achieve pickup in the United States in as little as three days. This is presented by the company as a fastest-case feature of that specific FBA product, not as a universal three-day delivery promise for every STAR SPEED shipment.
Sea freight, railway transportation and other international services can require substantially more time than the air-freight examples above. For an individual shipment, Track the package and use the service-specific estimate supplied by STAR SPEED or the sender rather than applying these examples to unrelated routes.
How to contact STAR SPEED about shipment issues
STAR SPEED lists the customer-service telephone number 186 6823 3555 and the email address info@xs-express.cn on its official website. The company also states that it provides 24-hour, seven-day online response support for customers.
The official contact address is Building A1, 1st Floor, Baode Industrial Center, Lixin South Road, Fuyong Street, Bao'an District, Shenzhen, China. Customers with shipment problems can provide their tracking number and the latest Tracking status when requesting assistance.
If the shipment was purchased through an online marketplace or merchant, contacting the sender can also help. The sender holds the original STAR SPEED booking information and can confirm the selected service, shipment reference and any partner carrier involved in later stages of delivery.
Frequently asked questions about STAR SPEED package tracking issues
How do I Track a STAR SPEED package?
Enter the STAR SPEED tracking number into 4Tracking and press the Track button. You can also use STAR SPEED's official tracking portal to submit the shipment number and review available logistics events.
What information can STAR SPEED Tracking show?
The official tracking interface includes fields for information such as the reference number, tracking number, destination, local time, latest status and recipient when those details are available for the shipment.
What does a STAR SPEED tracking number look like?
STAR SPEED does not publish one universal tracking-number prefix, length or character pattern for all services. Use the complete tracking number provided for your particular shipment.
Why is my STAR SPEED tracking number not working?
Check that you entered the shipment tracking number rather than a merchant order number or other reference. Verify all characters against the original shipping information. If it remains unrecognized, contact the sender or STAR SPEED for confirmation.
Why has my STAR SPEED package tracking stopped updating?
A cross-border shipment can spend time in warehouse processing, international transportation, customs procedures or transfer between logistics providers. If Tracking remains unchanged beyond the expected timeframe for your service, contact STAR SPEED or the sender with the shipment number.
How long does STAR SPEED delivery take?
There is no single delivery time for all services. STAR SPEED publishes examples including 6-hour and 12-hour domestic premium air services and a premium FBA air service that can achieve United States pickup in as little as three days. These examples apply only to the named services.
Does STAR SPEED provide FBA shipping?
Yes. STAR SPEED lists premium FBA air freight among its official services and also provides international sea freight and full-container shipping that can be used for larger commercial cargo requirements.
Does STAR SPEED provide sea and rail freight?
Yes. The company's official service portfolio includes international sea freight, full-container delivery and railway transportation. It describes its rail services as concentrating mainly on Eurasian routes and Central Asian destinations.
Which country does STAR SPEED operate in?
The verified direct operating market for this carrier profile is China. STAR SPEED arranges international transportation, but destination delivery and partner activity should not automatically be treated as proof of the company's own direct operations abroad.
How can I contact STAR SPEED about a delayed package?
You can call 186 6823 3555 or email info@xs-express.cn. Include the tracking number, latest package tracking status and a brief description of the delay so the shipment can be identified.
Our Monthly Statistics for STAR SPEED – March 2025
Our monthly delivery time statistics for STAR SPEED in March 2025 provide insights into the minimum, average, and maximum shipment delivery times from the origin to the destination country.
| From | To | Delivery Time |
|---|---|---|
 CHNChina |  USAUnited States |
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| CHN China |  GBRUnited Kingdom |
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| CHN China |  DEUGermany |
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| CHN China |  CHESwitzerland |
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| CHN China |  BELBelgium |
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| CHN China |  ITAItaly |
|