GOFO Italy is a last-mile delivery company focused on e-commerce parcels across Italy, helping online stores and logistics partners move packages from a local hub to the recipient’s door with clear, real-time Tracking updates.
GOFO Italy positions itself as a modern delivery layer that blends logistics technology with a DSP (Delivery Service Partner) network. In practice, that means parcels are handled through an organized last-mile workflow, while customers can Track progress through package tracking events that reflect what’s happening on the ground.
From a merchant perspective, the model is straightforward: the sender prepares parcels, GOFO collects them (or the merchant drops them off), packages are received and sorted at GOFO facilities, and final delivery is completed by DSP couriers. For recipients, the benefit is simple: fewer “mystery gaps” and more readable Tracking updates as the parcel moves toward delivery.
GOFO Italy also highlights service flexibility and visibility, including Track & Trace updates, operational optimization, and customer support routes for delivery issues. If you buy internationally, GOFO often appears at the end of the journey, so package tracking becomes especially useful once the parcel reaches Italy and enters the last-mile network.
GOFO Italy services you’ll typically see
GOFO Italy’s core offering is last-mile parcel delivery, supported by tools that improve Tracking visibility and delivery handling for e-commerce shipments. Common service elements include:
- Standard parcel delivery with defined size/weight rules (often up to 30 kg)
- Track & Trace and package tracking with multiple status updates during the delivery journey
- POD on request (proof of delivery such as photo and/or signature confirmation, when available)
- Delivery process rules such as re-attempts, warehouse holding time, and return-to-sender steps
- Business integrations (for partners) like API/web service/EDI to push shipment tracking events into their systems
How GOFO Italy Tracking and package tracking works
1) Get the tracking number from the sender
For GOFO Italy package tracking, the tracking number is typically provided by the sender or online store in the shipping confirmation email or inside your order page. If you don’t have a tracking number yet, your fastest move is to contact the seller and request it.
2) Track your parcel online
Once you have the code, you can Track the shipment and follow Tracking scans such as received, sorted, in transit, out for delivery, and delivered. On 4tracking, you can paste the number, select the carrier, and view the full shipment tracking timeline in one place.
3) Expect quiet periods (especially for non-EU shipments)
If your parcel comes from outside the EU, Tracking can pause even after it arrives in Italy while customs clearance is completed. During that phase, it’s normal to see slower updates. The timeline usually becomes more active again once the parcel is processed into the local delivery network.
4) Delivery attempts and what happens if delivery fails
GOFO Italy may attempt delivery up to three times. If delivery still fails, the parcel is typically returned to the warehouse and held for a limited period (commonly 14 days) so you can reorganize delivery. If there’s no response during the holding window, the parcel may be returned to the sender.
GOFO Italy tracking number format
A GOFO Italy tracking number typically starts with letters followed by a series of digits. In many cases, it begins with CIIT, followed by 13 digits (no special characters). This is the key code used for shipment tracking and package tracking searches.
If your Tracking result shows “invalid” or “not found,” double-check for typos (0 vs O, 1 vs I), then contact the store to confirm you received the correct tracking number (not an internal order ID).
GOFO Italy delivery time and delivery examples
Delivery speed depends on parcel volume, weather, traffic, and when the parcel enters the Italian last-mile network, so the best habit is to Track updates frequently for the most accurate delivery picture.
Typical delivery windows
- Generally: once a parcel arrives in Italy, delivery is often completed within 3–5 working days
- If the status indicates “In consegna” (out for delivery/in delivery), it is commonly delivered within 1–2 working days
Simple delivery time examples (useful for customers)
- Example A: Parcel arrives in Italy on Monday → delivery commonly falls between Thursday and the following Monday (3–5 working days)
- Example B: Tracking changes to “In consegna” on Tuesday → many parcels arrive by Wednesday or Thursday (1–2 working days)
How to contact GOFO Italy if there’s an issue
Recommended support route: contact the store or sender first
If you bought from a marketplace or an online shop (AliExpress, Alibaba, Shein, Temu, or a private store), it’s usually better to contact the seller/sender first. The shipper has direct channels with the carrier, can open investigations faster, and can help with refunds or reshipments if a package is lost or damaged.
GOFO Italy customer service (official)
If you need to reach GOFO Italy directly for delivery or Tracking support, these are the common contact options shared by the carrier:
- Email: [email protected]
- Phone: +39 02 9994 9488
- Hours: 10:00–18:00 (Mon–Fri, excluding public holidays)
Address changes and delivery changes
Address changes may require a request form sent by email. Keep in mind that changing the address is typically not possible once the parcel has been handed to the courier for final delivery. Also, delivery rescheduling or redirecting to a pickup point may not be available, so it’s best to resolve issues early, while the parcel is still in processing.
Frequently asked questions about GOFO Italy shipment tracking issues
How to track GOFO Italy packages?
To Track a GOFO Italy package, enter your tracking number in the designated field and click the Carrier button. Then select GOFO Italy from the list of options. If you’re unsure which carrier is handling your parcel, you can use auto-detection. After that, click Track to view the latest Tracking events, transit history, and delivery status.
Why can’t I see any updates when I enter my GOFO Italy tracking number?
First, confirm the format: GOFO Italy tracking numbers often start with CIIT and continue with 13 digits (no special characters). If the code still returns no results, the parcel may not be registered yet. If it stays unchanged for a few business days, ask the seller to confirm the tracking number.
My Tracking hasn’t updated for days. Is my package stuck?
Not always. Non-EU parcels can pause during customs clearance even after arriving in Italy. If Tracking remains unchanged for more than about 5 working days after arrival in Italy (or within the EU), contact the seller first, then contact GOFO Italy support if needed.
Tracking says “Delivered,” but I didn’t receive the parcel. What should I do?
Check the mailbox, neighbors, reception/front desk, and common safe places where couriers leave parcels. If nothing turns up, contact the seller with a screenshot of the Tracking result. If required, reach GOFO Italy support and provide your tracking number and delivery address details.
The box looks fine, but items are missing. Who handles this?
When the outer package is intact but items are missing, the best route is usually the sender/store. They can handle replacements, refunds, and claims more effectively than a recipient trying to solve it directly with the carrier.
My GOFO Italy shipment looks lost. Can I request a refund?
For lost shipments, most marketplaces require the sender to open the investigation or claim. Contact the store first and follow your platform’s buyer protection steps so you don’t miss dispute deadlines.
Can I change the delivery address or reschedule delivery?
Address changes may be possible only before the parcel is handed to the courier, and they often require a request form. Delivery rescheduling or delivery to a pickup point may not be available, so it’s best to act quickly as soon as you notice a problem.
What happens if I’m not home at delivery time?
The courier may leave the parcel in a safe place (like a mailbox) or with a neighbor depending on local practice. If you prefer to avoid that, contact support early and keep an eye on Tracking so you can react before the final attempt.
Monthly Delivery Performance for GOFO Italy – December 2025
Our comprehensive monthly delivery report for GOFO Italy in December 2025 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
|---|---|---|
 ITAItaly | ITA Italy |
|