CENTEX, officially Qingdao Centex International Freight & Forwarding Co., Ltd., is a China-based international freight and logistics company with a strong focus on trade between China and Brazil. The company provides freight forwarding, customs services, warehousing and supply-chain solutions, while its Brazilian subsidiary supports local logistics, customs procedures and distribution within Brazil.
CENTEX handles international ocean freight, air freight and multimodal transportation for commercial cargo. Its services include full-container and less-than-container shipping, import and export customs clearance, inland transportation and project logistics. In Brazil, the company also maintains overseas-warehouse operations and works with local delivery providers to distribute goods after they have entered the country.
For cross-border e-commerce packages, CENTEX operates its dedicated Brazil Direct service, also presented by the company under its Baxida brand. This China-to-Brazil logistics product combines collection and sorting in China, international transportation, Brazilian customs clearance and final delivery. CENTEX states that the service supports end-to-end Tracking and covers destinations throughout Brazil.
CENTEX also provides Brazilian overseas-warehouse services for sellers that want to hold inventory closer to their customers. Its warehouse platform supports inventory management, order processing, labeling, returns, repacking and one-piece fulfillment. Final delivery can use Brazil Post, Brazilian express companies or local courier services depending on the merchant's requirements.
How CENTEX shipment tracking works
You can Track a CENTEX package through 4Tracking by entering the shipment tracking number in the tracking field. 4Tracking can automatically identify supported carriers from the number; select CENTEX if necessary, press the Track button, and you will be redirected to the tracking-results page where the available shipment events are displayed.
CENTEX's official website also provides a dedicated Brazil Direct logistics inquiry system for shipments travelling between China and Brazil. The company describes the service as providing real-time end-to-end Tracking, allowing customers to follow packages as they move through collection, export transportation, arrival in Brazil, customs processing and final delivery.
Tracking can contain gaps while an international package is travelling between countries or undergoing customs procedures. CENTEX's documented Brazil Direct process includes several separate stages, so a parcel may remain without a new public event while it is being transferred to an airport, transported internationally or inspected by Brazilian customs.
Final-mile information may also come from a Brazilian postal or express-delivery company. If another carrier or a second reference appears during package tracking, keep both identifiers because the local number may provide more detailed information after the shipment enters the domestic Brazilian delivery network.
CENTEX tracking number formats
CENTEX does not publish one universal tracking-number format covering every ocean, air, warehouse and freight-forwarding shipment. Its Brazil Direct service, however, provides official examples that confirm a specific postal-style format used for some China-to-Brazil packages.
Published Brazil Direct examples include LX000511145BR, NB383953270BR and NC094633070BR. These references contain two letters, followed by nine digits, followed by BR. A structural representation of this documented format is therefore AA123456789BR.
The first two letters are not fixed: official CENTEX examples use prefixes including LX, NB and NC. The BR suffix appears on the documented Brazil Direct postal references. This format should not be assumed for CENTEX container freight, air cargo, warehouse orders or every other logistics product because those services may use different shipment references.
For reliable Tracking, enter the complete number provided by CENTEX, the seller or the marketplace without changing any characters. If the identifier does not work, confirm that it is the logistics tracking number rather than a marketplace order number, purchase reference or warehouse order ID.
CENTEX delivery times and supported examples
CENTEX publishes a delivery estimate of approximately 10–15 working days for its Brazil Direct package service from China to Brazil. This timeframe applies specifically to that cross-border postal logistics product and should not be treated as a universal transit time for CENTEX ocean freight, air freight or other commercial cargo.
The company's official route description provides a useful example of how this service progresses. Day 1 is used for receiving, sorting and bagging; Days 2–3 are used to arrange transfer and delivery to the airport; Day 4 is the planned international departure stage; and approximately Days 7–15 cover customs clearance and completion of final delivery in Brazil.
CENTEX also publishes real completed-shipment examples for Brazil Direct. Official examples show packages delivered in approximately 9, 10, 11, 12, 13, 15 and 16 days. These historical examples demonstrate actual results shown by the company but do not guarantee that another shipment will arrive within the same period.
For stock that is already stored in CENTEX's Brazilian overseas warehouses, the company states that delivery to major Brazilian cities can take approximately 1–8 days, depending on the courier and destination. Warehouse orders received before 12:00 are listed for T+0 dispatch, while orders received after 12:00 are listed for T+1 dispatch, excluding statutory holidays.
Brazil Direct delivery covers Brazil nationwide, but CENTEX notes that packages going to São Paulo and Rio de Janeiro can move faster than shipments destined for more remote areas. Customs inspections can also extend the normal estimate because Brazilian customs authorities control the inspection and tax-assessment process.
How to contact CENTEX about shipment issues
CENTEX's official website lists its customer-service telephone number as 400-003-6556 and its email address as qd@centex.cc. The company states that enquiries received during working days are answered within 24 hours and publishes service hours of 8:00 to 17:30 on working days.
The company also publishes the mobile contact number +86 18661750026 and QQ number 3004699359. Its headquarters address is 16th Floor, China Stone Mansion, No. 37 Hong Kong Middle Road, Shinan District, Qingdao, Shandong, China.
CENTEX operates a Brazilian subsidiary in São Paulo and maintains overseas-warehouse facilities in Brazil, including locations in São Paulo State and Santa Catarina State. Shipment-specific enquiries should still include the Tracking number and be directed through the contact details associated with the service or commercial account whenever possible.
If your CENTEX package came from an online marketplace or retailer, contact the seller as well when Tracking is missing or the parcel is significantly delayed. The sender can verify the shipping reference, provide customs information when requested and escalate the shipment through its CENTEX business account.
Frequently asked questions about CENTEX package tracking issues
Why is my CENTEX tracking number not working?
Check that you entered the actual logistics tracking number rather than an order or payment reference. For Brazil Direct, official examples use postal-style identifiers such as LX000511145BR. A newly created shipment may also require time before its first physical scan appears. If the number remains unavailable, ask the seller or CENTEX to confirm it.
What does a CENTEX Brazil Direct tracking number look like?
Official CENTEX Brazil Direct examples follow a pattern of two letters + nine digits + BR, such as LX000511145BR, NB383953270BR and NC094633070BR. CENTEX uses more than one prefix, so the first two letters can vary.
Does every CENTEX tracking number end in BR?
No. The BR suffix is documented on examples from the Brazil Direct postal package service. CENTEX also handles ocean freight, air cargo, warehouse orders and other logistics products, and the official website does not state that those services all use the same tracking-number format.
How long does CENTEX delivery from China to Brazil take?
CENTEX lists approximately 10–15 working days for its Brazil Direct service. Its published operational timeline shows collection on Day 1, transfer toward the airport on Days 2–3, international departure around Day 4 and customs plus final delivery during approximately Days 7–15.
Why has my CENTEX Tracking stopped updating?
China-to-Brazil shipments can spend time travelling internationally or waiting for customs processing without generating a new public scan. A tracking gap does not necessarily indicate that the package is lost. Continue monitoring the shipment and contact the seller or CENTEX if it remains unchanged beyond the expected service period.
Can Brazilian customs delay my CENTEX package?
Yes. CENTEX explains that Brazil Direct shipments are presented to Brazilian customs and may be inspected, valued and assessed for import taxes. CENTEX can provide the documents required for clearance, but it cannot control how long Brazilian customs authorities take to complete an inspection.
Why does another delivery company appear in my CENTEX Tracking?
CENTEX uses Brazilian postal and express-delivery networks for final distribution. Its overseas-warehouse service also allows merchants to choose among Brazil Post, Brazilian express companies and local couriers. Another carrier appearing during final-mile package tracking can therefore be a normal part of the delivery process.
How long does delivery take from a CENTEX warehouse in Brazil?
CENTEX states that overseas-warehouse orders can reach major Brazilian cities in approximately 1–8 days, depending on the selected courier and destination. Orders received before noon are normally processed for T+0 warehouse dispatch, while later orders are listed for T+1 dispatch, excluding statutory holidays.
What should I do if my CENTEX package is significantly delayed?
Check Tracking first and determine whether the shipment is in international transit, customs clearance or final delivery. If a Brazil Direct shipment has moved substantially beyond its expected timeframe, contact the seller and CENTEX with the complete tracking number. The sender should also respond promptly if CENTEX requests additional customs documentation.
What should I do if CENTEX Tracking says delivered but I did not receive the package?
Check with household members, reception staff, neighbours or any location where the final-mile courier may have left the package. If Tracking identifies a Brazilian delivery partner, check that carrier's information as well. If the shipment still cannot be found, notify the seller and CENTEX promptly so they can investigate the delivery record.
Monthly Delivery Performance for CENTEX – September 2026
Our comprehensive monthly delivery report for CENTEX in September 2026 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
|---|---|---|
 CHNChina |  BRABrazil |
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