ELTA, or Hellenic Post, is the national postal service provider of Greece. It offers a wide range of postal, financial, and telecommunications services to individuals and businesses. The company has a long history, tracing its roots back to 1828, making it one of the oldest postal services in the world. ELTA operates an extensive network of post offices across Greece, providing traditional mail services such as letter and parcel delivery, as well as more modern services like electronic money transfers, bill payments, and e-commerce logistics.
ELTA plays a crucial role in the daily communications and transactions of Greek citizens and businesses, facilitating both domestic and international mail and parcels. The company has adapted over time to incorporate digital services and technologies to meet the evolving needs of its customers, including online tracking of shipments and digital postage solutions.
As a state-owned entity, ELTA is also involved in various social responsibility initiatives, contributing to the social and economic development of the country. Its services are essential for ensuring access to postal and financial services throughout Greece, including remote and island regions.
How to track ELTA shipments?
To track a ELTA shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "ELTA" from the options. If you are unsure about which carrier is handling your shipment, the system can automatically identify the carrier for you. Next, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location is displayed.
Greece Post (ELTA) Tracking Numbers
When attempting to track shipments from Greece Post (ELTA), understanding the format of Greece Post tracking numbers is crucial. This page will guide you through the essentials of Greece Post tracking numbers.
Initially, Greece Post tracking numbers consist of 13 characters. They begin with two letters, are followed by nine digits, and end with 'GR', which is the country code for Greece. Examples include EE123456789GR, LE123456788GR, or RR123455478GR.
For Express Mail Service (EMS) shipments, tracking numbers always start with the letter 'E', exemplified by EE123456764GR. It's also possible to encounter tracking numbers composed entirely of numbers (12 digits long), but these are reserved for domestic shipments and are not applicable to international tracking.
ELTA Courier Delivery Time
ELTA courier delivery starts on the next working day, with delivery times generally spanning 1-2 working days for domestic shipments, specifically for city-to-city deliveries.
Track EMS International Shipments with Greece Post
Greece Post (ELTA) offers its customers a convenient way to track their international Express Mail Service (EMS) shipments online. To access the tracking information, enter your EMS tracking number in the designated tracking field and click the 'Track' button. This will provide you with detailed information about your shipment's journey, including its current location, transit history, and estimated delivery time. Stay updated and effortlessly monitor your international parcels using Greece Post's online tracking system.
Frequently Asked Questions About ELTA
Why is my Greece Post (ELTA) shipment tracking not updating?
There could be several reasons for your ELTA shipment tracking not updating, such as technical issues, data transmission delays, or the package not being scanned at a transit point. If your tracking hasn't been updated for more than 48 hours, consider contacting ELTA customer support for assistance.
Can I track an ELTA shipment without a tracking number?
Tracking an ELTA shipment without a tracking number is not possible. The tracking number is crucial for accessing the shipment tracking system and monitoring your package's progress. If you've misplaced your tracking number, try contacting the sender or ELTA customer support for help.
How accurate is Greece Post (ELTA) shipment tracking?
ELTA's shipment tracking system is generally accurate and dependable. However, occasional discrepancies may arise due to technical issues, data transmission delays, or human error. If you suspect an issue with your tracking information, reach out to ELTA customer support for assistance.
Why is my ELTA shipment delayed?
Various factors can cause shipment delays, including adverse weather conditions, customs clearance issues, or high parcel volumes during peak seasons. Although ELTA aims to deliver packages on time, unforeseen circumstances can sometimes lead to delays. Use the shipment tracking system with your tracking number to monitor your package's progress.
How do I report a missing or damaged ELTA shipment?
To report a missing or damaged ELTA shipment, contact ELTA customer support as soon as possible. Be prepared to provide relevant information, such as your tracking number, shipment details, and a description of the damage. ELTA will investigate the issue and advise on the next steps.
How long does it take for ELTA to update shipment tracking information?
ELTA typically updates shipment tracking information within 24 hours. However, updates may take longer during peak periods or when facing technical issues. If you notice a significant delay in tracking updates, contact ELTA customer support for assistance.
Can I change the delivery address for my ELTA shipment after it has been shipped?
In some cases, it may be possible to change the delivery address after your shipment has been dispatched. However, this depends on the shipment's status and ELTA's policies. To inquire about changing your delivery address, contact ELTA customer support and provide your tracking number and updated address information.
What should I do if my tracking information shows that my ELTA shipment has been delivered, but I haven't received it?
If your tracking information indicates that your package has been delivered but you haven't received it, first check with neighbors or other members of your household. If the package remains missing, contact ELTA customer support to report the issue and initiate an investigation. Be prepared to provide your tracking number and other relevant details.
Examples of statuses which ELTA shipment tracking passes
| Statuses |
| A normal import customs declaration is required owing to the high value of the item |
| Addressee moved - Return to sender |
| Addressee unknown - Return to sender |
| An import customs declaration has been submitted for the item |
| Arrival at the airport |
| Awaiting completion of customs procedure |
| Completion of customs procedures |
| Customs inspection completed – Item awaiting dispatch |
| Delivery refused - Return to sender |
| Departure for domestic network of destination country |
| For dispatch abroad |
| Item at post office - Can be collected |
| Item awaiting customs clearance |
| Item delivered |
| Item deposited at ELTA |
| Item forwarded to new address |
| Label printed by customer |
| Non-arrival of item - Check by foreign postal service |
| Not collected in time – Return to sender |
| Not delivered - Return to sender |
| Notification of attempted delivery |
| PACKAGE HAS BEEN RETURNED TO SENDER |
| Received by customer abroad |
| SMS text message sent for item to be collected |
| Shipment delivered |
| Shipment in transit |
| The item has been held at customs |
| The item remains with the carrier for a new delivery attempt |
| Undergoing a physical inspection by customs |
| With carrier for delivery |