GLS Italy

GLS Italy Tracking

GLS Italy is a subsidiary of GLS Group, offers courier services in Italy.


Track Italian GLS shipments

GLS Italy

General Logistics Systems (GLS) is a British-owned express logistics company located in Amsterdam, Netherlands. The company was also known as German Parcel when it was founded in 1989. The company was renamed to GLS in 1999. It has over 19,000 employees and more than 240,000 customers. With 28,000 delivery vans and about 4,000 long-distance trucks on the road, GLS also operates about 70 national and regional hubs as well as 1,400 depots and agencies. In the fiscal year 2019/2020, GLS transported 667 million shipments. Now, the GLS Group covers 40 countries, most of them in Europe.

How to Track GLS Italy Shipments?

To track a GLS shipment, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "GLS Italy". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.

What do Italian GLS tracking numbers look like?

When trying to track Italian GLS shipments, you may need to know what Italian GLS tracking numbers look like. In this topic, you will learn all about Italian GLS tracking numbers.

Italian GLS tracking numbers may be 11, 12, or 14 digits, e.g., 12323323621, 366712044848, 47150051801147. They can also be a series of random characters A-Z, 0-9, totaling 8 characters, e.g., ZWKV4CV6.

Italian GLS tracking numbers can be summarized as follows:

(# = Letter / * = number /! = Number or letter)

  • !!!!!!!!
  • *** *** *** **
  • *** *** *** ***
  • *** *** *** *** **

How long does Italian GLS take to deliver a shipment?

For domestic shipments, Italian GLS will take 1-4 days to deliver your items. For international shipments, Italian GLS will take 1-7 days to deliver within European countries such as Germany, France, Italy, Finland, the Netherlands, Belgium, Ireland, etc. For example, shipments within Ireland are usually delivered in less than 24 hours.

I have not received my Italian GLS shipment. What should I do?

Firstly, check your Italian GLS shipment tracking results and its latest tracking info. If your shipment has been in transit for more than 7 days and no information is updated, please contact Italian GLS customer service for clarification.

  1. Go to
  2. Fill out the form with your name, phone number, and email address.
  3. In the message field, explain your problem and include the tracking number so they can recognize your shipment.
  4. Complete all other required fields.
  5. Click on the submit button.

They will then contact you via your email address.

You can also contact them directly via phone number. I can include the phone number here, but it may change over time, so it is recommended to visit the official website at

You will find the phone number at the top of the page; call it and explain your problem to them.

Please note that before you talk to Italian GLS customer service, ensure you have the correct tracking number ready.

Frequently Asked Questions about GLS Italy

What is the typical delivery time for GLS Italy shipments?

Delivery times with GLS Italy vary depending on the service chosen and the destination. Domestic shipments within Italy typically take 1-2 business days. International shipments may take from a few days up to a couple of weeks, depending on the destination country and customs processing times.

How can I contact GLS Italy if I have a problem with my shipment?

If you encounter issues with your shipment, GLS Italy's customer service team is available to assist you. Make sure you have your tracking number and pertinent details of your shipment ready when contacting them for a smooth assistance process.

What services does GLS Italy offer?

GLS Italy provides a variety of services, including domestic and international parcel delivery, express shipments, logistics solutions, and tailored services for specific industries such as pharmaceuticals with temperature-controlled shipping requirements.

What should I do if my GLS Italy shipment tracking isn't updating?

If your GLS Italy shipment tracking has not updated for several days, it's possible the package is en route without passing through intermediate scanning points. If the tracking status remains unchanged for an extended period, contact GLS Italy customer service for support.

What does 'In Transit' mean for my GLS Italy shipment?

An 'In Transit' status for your GLS Italy shipment means that the package is currently on its way to the delivery address. The status will be updated as the package moves through various stages of the delivery process.

What should I do if my GLS Italy shipment is delayed?

If your GLS Italy shipment is taking longer than the expected delivery timeframe, first check the current status using your tracking number. If there is no recent update or if the delay is substantial, reach out to GLS Italy customer service for more information.

What does it mean when my GLS Italy shipment status says 'Delivered', but I haven't received my package?

If the tracking for your GLS Italy shipment states 'Delivered' yet you have not received it, first check around your residence, with neighbors, or your local delivery depot. If the package is still missing, get in touch with GLS Italy customer service for assistance.

What should I do if I received a damaged package from GLS Italy?

In the event of receiving a damaged package from GLS Italy, report the issue to their customer service immediately. Provide your tracking number and details of the damage to facilitate a swift resolution.

I missed my GLS Italy delivery. What should I do next?

If you were not available when GLS Italy attempted delivery, the courier would typically leave a notification with details about the next delivery attempt or where to pick up your package. Follow the instructions provided to retrieve your shipment.

Can I change my delivery address after the package has been shipped with GLS Italy?

It is often challenging to alter the delivery address once a shipment is in transit. In certain circumstances, GLS Italy may be able to reroute your package. Contact their customer service promptly to discuss available options.

What does 'Attempted Delivery' mean for my GLS Italy shipment?

An 'Attempted Delivery' status indicates that GLS Italy tried to deliver your package but couldn't complete the delivery for reasons such as no one being present to receive the package or issues with accessing the delivery location. A second attempt may be scheduled, or you'll be given instructions to pick up the package from a nearby location.

My GLS Italy package has been 'In Transit' for a long time. What does this mean?

A package that has been 'In Transit' for an unusually long period could be subject to various delays, such as customs hold-ups, address issues, or complications at a sorting facility. It's advisable to monitor the tracking information regularly and contact GLS Italy customer service if there's no change for a prolonged period.

I received someone else's package from GLS Italy. What should I do?

If a package not addressed to you is mistakenly delivered, do not open it. Instead, inform GLS Italy's customer service of the error. They will guide you on the proper procedure to return the package or arrange for its collection.