JiuFang is a cross-border e-commerce logistics provider based in China that specializes in transportation and fulfillment services for online sellers. The company describes itself as one of the early domestic logistics businesses focused on cross-border e-commerce and has developed dedicated shipping channels for international air delivery, ocean freight, and small parcels.
JiuFang provides door-to-door air and ocean freight, FCL and LCL shipping, Amazon FBA transportation, small-parcel delivery, overseas warehousing, fulfillment, returns, relabeling, and transshipment services. Its logistics solutions are designed for e-commerce sellers moving inventory from China or Vietnam to overseas markets and can combine pickup, international transportation, customs clearance, warehousing, and destination delivery.
JiuFang's verified own or local operations include China, Hong Kong, the United States, Canada, the United Kingdom, Germany, France, Spain, Japan, and Vietnam. Its development history describes branches in China and Hong Kong as well as overseas branches and warehouses across North America, Europe, Japan, and Vietnam. The company's wider shipping coverage extends beyond these locations, but destination coverage should not be confused with countries where JiuFang maintains its own local operation.
For e-commerce shipments, JiuFang also operates overseas warehouses and provides services such as FBA transshipment, return processing, relabeling, pick-and-pack fulfillment, and dropshipping for medium and large parcels. For recipients who need package tracking, 4Tracking provides a convenient way to Track JiuFang shipments alongside packages handled by many other carriers.
How JiuFang shipment tracking works
To Track a JiuFang package with 4Tracking, enter the tracking number in the tracking field. 4Tracking can automatically detect the carrier when the number matches its available carrier information. Select JiuFang manually if necessary, click the Track button, and you will be redirected to the results page where the latest available package tracking events are displayed.
JiuFang also provides an official Tracking page where customers can enter a tracking number and search for shipment information. Depending on the service, the logistics journey may include pickup in China or Vietnam, international air or sea transportation, customs clearance, overseas warehousing, and final delivery. Small-parcel services can also use destination carriers such as USPS, DHL, or other local delivery networks.
JiuFang tracking number formats
JiuFang's official Tracking page accepts shipment tracking numbers, but the company does not publish a public specification defining a universal prefix, exact length, or required combination of letters and digits for all JiuFang shipments. Specific number patterns therefore should not be presented as guaranteed JiuFang formats without official documentation.
Use the complete tracking number exactly as it was provided by the seller, sender, or shipping confirmation. If package tracking does not recognize the number, check it carefully for typing errors and confirm with the sender that you have the shipment tracking number rather than an order, invoice, FBA, or internal warehouse reference. Some services may also receive a separate tracking number from the carrier handling final delivery.
JiuFang delivery times and examples
JiuFang does not publish one universal delivery-time promise for every service and route. Delivery time varies according to the transportation product, origin and destination, customs processing, warehouse handling, and final-mile carrier. However, the company publishes specific reference timeframes for several of its small-parcel services.
For the JiuFang EU Small Parcel Economy Special Line, the official service page lists a full transit time of 7–13 working days. Its UK Small Parcel Special Line lists 4–7 working days and uses direct flights to the United Kingdom. These timeframes relate specifically to the listed small-parcel products rather than all JiuFang shipments to Europe.
For the US Small Parcel Economy Special Line, JiuFang lists a full transit time of 5–8 working days and describes USPS as the final-delivery carrier. The Germany Small Parcel Line lists 5–7 working days, includes full-process Tracking, and uses DHL for final delivery. JiuFang also lists 4–6 working days for its Netherlands Small Parcel Special Line. These are service-specific published examples and should not be treated as universal guarantees for air freight, ocean freight, FBA cargo, or other JiuFang products.
How to contact JiuFang about shipment issues
JiuFang's official contact page lists enquiry@tofba.com and +852-53014667 for overseas freight enquiries, with the same number available through WhatsApp. The company also provides specialized support addresses, including parcelsupport@tofba.com for small-parcel shipments and expresssupport@tofba.com for JiuFang Express.
Customers can also submit a message through the contact form on the official JiuFang website, where the company states that a logistics specialist will respond within 24 hours. For Amazon SEND shipments to the United Kingdom, Germany, the United States, or Australia, JiuFang lists sendsupport@tofba.com as the dedicated support address.
If your package was purchased from an online seller or marketplace, contacting the sender can also help with a delayed, missing, or unclear shipment. The sender may have booking information, customs documents, warehouse references, or a separate final-mile tracking number that is not visible in the original public package tracking record.
Frequently asked questions about JiuFang package tracking issues
Why is my JiuFang tracking number not working?
The shipment may not yet have a visible Tracking event, the number may have been entered incorrectly, or the reference supplied by the seller may not be the actual shipment tracking number. Copy the number directly from your shipping information and try again. If it still produces no result, ask the sender to verify the correct tracking number.
Why has my JiuFang package tracking stopped updating?
JiuFang shipments can pass through international transportation, customs clearance, overseas warehousing, transfer, and final-mile delivery before another public event appears. A temporary gap in Tracking does not necessarily mean that the package has stopped moving. If the shipment remains unchanged beyond the expected service timeframe, contact the sender or JiuFang support.
What does a JiuFang tracking number look like?
JiuFang does not publish an official universal specification for its tracking-number prefixes, lengths, or combinations of letters and digits. Use the complete tracking number supplied for your particular shipment instead of relying on unofficial format examples.
Can a JiuFang package receive another carrier's tracking number?
Yes. Some JiuFang services use destination delivery carriers after the international transportation stage. For example, the US Small Parcel Economy Special Line uses USPS for final delivery, while the Germany Small Parcel Line uses DHL. A shipment may therefore have another tracking number for its final-mile stage.
How long does JiuFang package delivery take?
Delivery time depends on the service. Published small-parcel examples include 5–8 working days for the US Small Parcel Economy Special Line, 4–7 working days for the UK Small Parcel Special Line, 5–7 working days for the Germany Small Parcel Line, and 7–13 working days for the EU Small Parcel Economy Special Line. These timeframes apply to those specific services rather than every JiuFang shipment.
Where does JiuFang have its own operations?
JiuFang's verified own or local operations include China, Hong Kong, the United States, Canada, the United Kingdom, Germany, France, Spain, Japan, and Vietnam. The company serves additional destinations through its broader logistics network, but wider shipping coverage does not mean JiuFang maintains its own local operation in every country reached.
How can I contact JiuFang about a delayed or missing package?
Check the latest package tracking event first. For small parcels, JiuFang lists parcelsupport@tofba.com , while JiuFang Express customers can use expresssupport@tofba.com . Overseas freight enquiries can be directed to enquiry@tofba.com or +852-53014667. Include your tracking number and relevant shipment details when requesting assistance.
How can I Track JiuFang packages on 4Tracking?
Enter your JiuFang tracking number on 4Tracking, allow the system to detect the carrier or select JiuFang when necessary, and click Track. The results page will display the latest available Tracking information for your package.