Bpost International

Bpost International Tracking

Bpost International is a delivery service for sending parcels from Belgium to other countries around the world

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Track Bpost International shipments

Bpost International

Bpost International, a pivotal entity in the Belgian postal sector, operates as the foremost postal service in Belgium. Its extensive network, both locally and internationally, ensures the seamless delivery of parcels and letters, connecting people and businesses across borders. With its headquarters situated in Brussels, the vibrant capital city of Belgium, the postal giant is committed to providing fast and reliable postal solutions to its vast pool of clients.


Since its inception, Bpost has expanded its services to include not just regular postal services but also banking and insurance services, providing a holistic approach to cater to a broad spectrum of customer needs. Besides its notable domestic operations, it has secured a remarkable footprint in the international market, partnering with various global postal networks to offer dependable logistics solutions.

Services Offered by Bpost International

Branching beyond the traditional postal services, Bpost International offers a wide array of services, encompassing parcel and express delivery services, international postal solutions, and e-commerce logistics solutions. Its e-commerce logistics solutions are particularly renowned for enhancing online shopping experiences, providing services such as easy return solutions and flexible delivery options. These tailored solutions aim to meet the evolving demands of the digitalized commerce landscape.


Moreover, Bpost International emphasizes sustainable operations, incorporating eco-friendly practices in its logistics solutions. It continues to drive initiatives targeted at reducing its carbon footprint and promoting environmental conservation, thereby contributing actively to the global sustainability agenda.

Bpost International Shipment Tracking

How does shipment tracking work?

Tracking a shipment with Bpost International is straightforward, allowing individuals and businesses to monitor their parcels in real-time. By visiting the official website and entering the unique tracking number assigned to the parcel, one can get detailed information on the shipment's current status and its trajectory.

How to Track Bpost International shipments?

To track Bpost International shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "Bpost International". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.

Understanding the Tracking Number Forms

When you are expecting a package via Bpost International, one of the essential aspects to be familiar with is the tracking number format, which allows you to monitor the journey of your shipment meticulously. Understanding this format will enable a smoother tracking process.

What does a Bpost International tracking number look like?

A Bpost International tracking number follows a standard structure; it commences with two letters which are followed by nine numerical digits and culminates with the two-letter country code for Belgium, "BE". This results in a tracking number that looks something akin to this: “XX123456789BE”. The first two letters are generally used to denote the type of shipment, while the nine digits in the middle are unique to your specific package, helping in the identification and tracking of the shipment.

Where can I find my Bpost International tracking number?

Your tracking number is typically provided to you at the time of shipment. It can be found on the shipping receipt or, in the case of online purchases, in the order confirmation email or on the merchant's website under your order details. If you are having trouble locating your tracking number, it is recommended to contact the sender or the merchant to retrieve it.

Can I track my Bpost International shipment without the tracking number?

Tracking your shipment without a tracking number can be quite challenging. Generally, the tracking number is essential for shipment tracking. In case you lose it, try reaching out to the sender or the place of purchase to retrieve the number. Bpost International’s customer service might assist in exceptional cases, but it is always more straightforward and quicker to track your package using the tracking number.

Shipment Delivery Time

Delivery times with Bpost International can fluctuate based on various factors including the destination, the selected service, and the prevailing logistical circumstances. While domestic deliveries are often expedited, reaching recipients within a few business days, international shipments may necessitate a lengthier transit time, especially when custom clearances are involved.


To give a comprehensive understanding of the delivery times, it is advisable to consult the delivery time estimator tool available on Bpost International's official website, which provides a relatively accurate estimate based on the destination and the service chosen.

Contacting Bpost International in Case of Issues

If issues arise with a shipment, assistance is readily available through the Bpost International customer service. The service can be reached through various channels including phone, email, and social media platforms, offering solutions to a range of concerns from tracking difficulties to delayed deliveries.

Frequently asked questions about Bpost International

What should I do if my Bpost shipment is delayed?

If your Bpost shipment is delayed, it is recommended to first check the shipment's current status using the tracking number. If the shipment has been stalled at a particular location for a prolonged period or if you encounter any irregularities, reach out to Bpost customer service through the official website or the customer service hotline for assistance.

Does Bpost International handle AliExpress shipments?

Yes, Bpost International often collaborates with various e-commerce platforms including AliExpress to facilitate the shipping of packages. If your AliExpress package is being shipped through Bpost, you will be provided with a Bpost tracking number which you can use on the Bpost official website to track your shipment's progress.

How does Bpost International handle lost shipments?

In the unfortunate event of a lost shipment, Bpost International undertakes a thorough investigation to locate the shipment. If you suspect that your package is lost, contact Bpost customer service with your tracking number and any other relevant details to initiate a search for your shipments. It's a priority for Bpost to resolve such issues swiftly and ensure customer satisfaction.

How can I contact Bpost International for shipment-related issues?

For any shipment-related concerns, Bpost International offers a customer service ready to assist you. You can contact them through various channels available including phone, email, and social media platforms. Detailed contact information can be found on the official Bpost International website. Remember to have your tracking number accessible to facilitate the resolution process.

Can I arrange for redelivery of a missed shipment with Bpost International?

Yes, if you missed a delivery, Bpost International generally allows you to arrange for a redelivery. You can do this by visiting the Bpost International website and entering your shipment details along with a preferred redelivery date. It is a user-friendly process designed to accommodate customers in case they miss their initial delivery.

What services does Bpost International offer for e-commerce businesses?

Bpost International offers a comprehensive range of services tailored for e-commerce platforms. From logistic solutions that encompass parcel and express delivery services to facilitating international postal solutions, they provide a robust framework that supports the dynamics of e-commerce businesses. Additionally, they offer tools and services to enhance the online shopping experience, including easy return solutions and a suite of delivery options to cater to different needs.

What steps does Bpost International take to ensure environmental sustainability?

Bpost International is committed to promoting eco-friendly operations, adopting various sustainable practices within its logistics and operational framework. This includes initiatives to reduce its carbon footprint and encouraging recycling to foster a greener environment. By focusing on sustainable solutions, Bpost seeks to make a significant contribution to global environmental conservation efforts.

Examples of statuses which Bpost International shipment tracking passes

Statuses
Accepted
Announced
Arrival at export hub
Arrival distribution office
Arrival from abroad
Awaiting presentation to Customs
Back to sender :
Back to sender: transfer cancelled - documents are missing
BackToSender
Customs
Customs cleared : authorized
Customs cleared : awaiting payment
Customs cleared : for forwarding for clearance in a remote customs office
Customs cleared : no taxes or duties to be paid
Damage report established - Scheduled for further action
Delivered
Delivery attempt next business day - Addressee requested later delivery
Delivery has failed - customer notified
Delivery to be rescheduled: no announcement for these parcel lockers
Departure to country of destination
Departure to distribution network
Departure towards sorting center
Destroyed according transport conditions: transfer cancelled - item refused by addressee
Disposed
Distribution
Force Majeure - Item not delivered - Further delivery attempt next business day
Handled
Held by Customs - Content is subject to restrictions - Import license required
Held by Customs - Customs documents missing
Held by Customs - In process
Held by Customs - Invalid certificate of origin
Held by Customs - Invoice missing
Held by Customs - Unspecified reason
Holding for notification of recipient - Prohibited articles - Delivery not completed
Import refused : item not authorized
Irregularity item : problem address
Irregularity: Trace lost
Irregularity: UD10 sorting
Item arrival at collection point for pick-up
Item arrived at the collection point - waiting for your collect
Item arrived at the distribution center - Item can't be assigned to a delivery round - missing information
Item arrived at the sorting center - Item can't be sorted - missing / wrong information