GOFO USA (often shown to recipients as GOFO Express) is a last-mile delivery company built for e-commerce parcels, operating across the United States and Puerto Rico. Its job is to take packages that are already inside the country and get them from a local facility to your door, fast and with clear Tracking updates.
What makes GOFO feel “different” from classic carriers is the way it leans on technology and a partner network of delivery service providers (DSPs). GOFO describes a customer-focused model where routing, scanning, and delivery performance are monitored so parcels arrive safely, on time, and with transparent package tracking.
On the coverage side, GOFO states it delivers across 40+ U.S. states, covering 8,300+ ZIP codes and about 70% of the U.S. (as presented on its U.S. site).
GOFO also puts a spotlight on “real-time tracking” and integration with e-commerce systems, aiming to reduce delivery time and costs for sellers while giving buyers a cleaner Track-and-deliver experience.
GOFO USA services you’ll see most often
GOFO’s core service is last-mile parcel delivery for online orders (marketplaces and direct-to-consumer brands).
Other related services and capabilities mentioned across GOFO’s official pages include:
- Real-time Tracking from dispatch to delivery
- Proof of Delivery (POD) options on the tracking page
- A DSP network model for scaling delivery capacity
- Recipient support and seller/warehouse pickup scheduling contacts (different lines)
How GOFO USA tracking and package tracking works
1) You get a tracking number from the seller
With GOFO, recipients usually receive a shipment number from the sender (the online store/platform). GOFO’s own FAQ also points out that tracking becomes available once the parcel is registered in their system, which “can sometimes take some time.”
2) Track it on the official GOFO tracking page
On GOFO’s tracking page, you can enter your Tracking Number (or Waybill No) to view the current status, last event, and POD tools.
3) Proof of delivery may ask you to verify details
GOFO’s tracking page notes that, to protect privacy, you may need to verify the recipient name used for the order when viewing Proof of Delivery.
GOFO tracking number format
GOFO tracking numbers are typically letters followed by a series of digits (alphanumeric). That’s the format most buyers receive from marketplaces and sellers for GOFO USA package tracking. If your number shows “not found,” wait for the first scan/registration. If it still doesn’t appear after a few business days, ask the sender to confirm the tracking number.
GOFO USA delivery time and real delivery examples
GOFO’s U.S. service options list delivery windows such as:
- GOFO Parcel: 1–5 days
- GOFO Economy: 2–7 days
Two practical examples you can use on a tracking site:
- If your order arrives at GOFO on Monday, “GOFO Parcel” shipments often land between Tuesday and Saturday (1–5 days).
- If the seller chose an economy option, a handoff on Monday can reasonably deliver between Wednesday and the following Monday (2–7 days).
Tip for explaining delays: GOFO is usually the last-mile leg. If your Tracking is quiet before GOFO receives it, the package may still be moving through linehaul, customs, or a partner network before final delivery.
How to contact GOFO USA when there’s a problem
Recommended support route (best for buyers)
For most tracking problems (late, lost, delivered-but-not-received), GOFO’s own FAQ repeatedly recommends contacting the sender first (the webshop/platform or the person who shipped it). The shipper can start an investigation with GOFO if needed.
GOFO USA customer support contacts (official)
If you do need GOFO’s direct support, their contact page lists:
- Email (GOFO U.S.): [email protected]
- Recipients hotline (Delivery Issues & Tracking Support): +1 (949) 688-6032
- Sellers & warehouses (Pickup Scheduling): +1 (626) 505-1101
- WhatsApp: +1 (787) 605-8633
- Hours: listed on the same page for weekdays and weekends
Frequently asked questions about GOFO USA shipment tracking issues
How to track GOFO USA packages?
To track a GOFO USA package, enter your tracking number in the designated field and click the Carrier button. Then select "GOFO USA" from the list of options. If you’re unsure which carrier is handling your package, the system can automatically identify it for you. After that, click the Track button. You’ll be redirected to a tracking results page, where detailed information about your package’s status and location will be displayed.
Why is my GOFO USA tracking number not showing any updates?
GOFO notes tracking appears once the parcel is registered in their system, and that can take some time. If it stays blank after a few business days, contact the sender to confirm the shipment number.
Tracking says “delivered,” but I didn’t receive the package. What should I do?
GOFO recommends checking neighbors first, and if nothing shows up, waiting one business day since some “delivered” scans can be corrected and the parcel may arrive next day. If still missing, contact the sender (store/platform) first.
Where can I Track GOFO USA packages on the official site?
Use GOFO’s official tracking page and enter your Tracking Number (or Waybill No) to view status, last event, and Proof of Delivery options.
Why does Proof of Delivery ask me to verify the recipient name?
GOFO’s tracking page explains this is for privacy protection when accessing Proof of Delivery details.
My package is delayed or looks lost. Should I contact GOFO directly?
GOFO’s FAQ advises contacting the sender first (webshop/platform/sender). They can escalate and start an investigation with GOFO if something is wrong.
How long does GOFO USA delivery usually take once they have the package?
GOFO lists delivery windows like 1–5 days (GOFO Parcel) and 2–7 days (GOFO Economy), depending on the service the sender chose.
I don’t have a tracking number yet. What can I do?
GOFO’s FAQ recommends requesting the shipment number from the sender, since the sender is the party who has it.
Who do I call for GOFO USA tracking support?
GOFO lists a recipients hotline for delivery issues and Tracking support at +1 (949) 688-6032, plus email and WhatsApp options on their contact page.