Hanjin is a South Korean logistics company providing parcel delivery, international express shipping and broader supply-chain services for individuals and businesses. The company introduced parcel delivery services in South Korea in 1992 and today operates a large domestic network supported by logistics terminals, delivery branches and the Daejeon Mega-Hub. Customers can use Hanjin Tracking to follow supported shipments as they move from collection through terminals to final delivery.
Within South Korea, Hanjin handles consumer and business parcels through B2C and B2B services. Its individual services include standard parcels as well as specialized options for airport and golf-related shipments, while business customers can use parcel distribution, warehousing and third-party logistics solutions. Hanjin also provides One-Click parcel services aimed at smaller sellers and startup businesses.
For cross-border shipping, Hanjin operates international express services for e-commerce shipments, small cargo and other eligible goods. Its Global Express operation includes air express services supported by Hanjin's own express customs facility in the Incheon Airport Free Trade Zone, while sea express is available for suitable small cargo. Hanjin's Global Distribution Center also supports storage, sorting, bonded cargo management, transshipment and export fulfilment for international e-commerce.
Hanjin maintains an international logistics network covering South Korea and operations in the United States, Mexico, China, Hong Kong, Mongolia, Japan, Vietnam, Myanmar, Cambodia, Indonesia, Thailand, Singapore, Malaysia, Uzbekistan, Czechia, Russia, Austria, Germany, Poland, Norway, Hungary, the Netherlands and Morocco. Services available at each location differ: some offices focus on international express and e-commerce, while others provide freight forwarding, warehousing, road transport or other logistics functions.
How Hanjin shipment tracking works
Hanjin assigns a waybill number to trackable parcel shipments. As the package moves through Hanjin's network, operational scans can show stages such as shipment acceptance, arrival at a terminal, transfer between terminals, arrival at the delivery terminal, departure for delivery and completed delivery.
To Track a Hanjin package with 4Tracking, enter the complete tracking number in the tracking field. 4Tracking can automatically detect the carrier; if necessary, select Hanjin using the carrier button. Press the Track button to open the results page and view the available package tracking events in chronological order.
You can also enter the waybill number on Hanjin's official shipment Tracking page. Hanjin specifically instructs users to enter the number without hyphens. For international movements, local delivery information may come from a partner carrier, and Hanjin notes that overseas delivery events are displayed using information supplied by the local delivery company.
Hanjin tracking number formats
Hanjin refers to its package identifier as a waybill number. The company's public Tracking interface does not publish one universal prefix or character pattern that applies to every domestic and international Hanjin service, so it is safer to use the complete number exactly as issued rather than trying to modify it to fit an assumed format.
Official Hanjin tracking-result pages demonstrate numeric waybill numbers of different lengths, including 12-digit and 14-digit numbers. This means that length alone should not be used to decide whether a Hanjin number is valid. Hanjin also instructs customers to remove hyphens when entering a waybill number on its Tracking page.
You can normally find the waybill number on the shipping label, booking information or shipment details supplied by the sender or online store. If 4Tracking does not automatically recognize the shipment, check that every digit was copied correctly, remove any hyphens and select Hanjin manually if needed.
Hanjin delivery times and supported examples
Delivery time varies according to the service, origin, destination and shipment conditions. Hanjin promotes nationwide next-day delivery among the differentiated services available for its corporate parcel operations in South Korea, but this should not be interpreted as a guarantee for every domestic shipment. Hanjin also warns that delivery can take longer in certain regions, including islands and mountainous areas.
For international express shipments exported from South Korea, Hanjin publishes clearer service estimates. STANDARD SERVICE has an indicated delivery period of approximately 3 to 5 business days, while ECONOMY SERVICE is listed at approximately 5 to 7 business days.
For example, an eligible international shipment booked under Hanjin's STANDARD SERVICE should be evaluated against the published 3-to-5-business-day period, while an ECONOMY SERVICE shipment has a published period of about 5 to 7 business days. These ranges describe the relevant service rather than guaranteeing that every package will arrive on a particular day.
International customs procedures, destination-country handling, holidays and transportation disruptions can extend the overall journey. For domestic packages, local traffic, weather and service to islands or remote locations may also affect delivery. Continue checking Tracking for the most recent scan when a package has not arrived within the expected period.
How to contact Hanjin about shipment issues
For domestic parcel Tracking and delivery enquiries in South Korea, Hanjin lists its parcel customer center at 1588-0011, with 1544-0011 also provided as a customer-service number. Telephone consultation is available on weekdays from 09:00 to 18:00, with a lunch period from 12:00 to 13:00. The telephone service is closed on weekends and public holidays.
For international express matters, Hanjin lists the Global Customer Center at 1588-1612. International express shipments can also be booked through this number, and Hanjin directs customs-related international express enquiries to the same Global Customer Center. Its international express information lists weekday service from 09:00 to 18:00 and closure on national and public holidays.
Hanjin also provides online enquiries and a chatbot called Jini for parcel customers. The chatbot is available 24 hours a day for common questions involving deliveries and reservations, while Hanjin's visual ARS service is also available around the clock. When contacting support about a delayed, missing or damaged shipment, keep the waybill number available so the support team can identify the package.
For international express loss or damage claims, Hanjin states that a compensation request should be submitted within 14 days of the delivery date or scheduled delivery date. Eligibility and compensation depend on the shipment circumstances and applicable terms, so customers with a potential claim should contact Hanjin promptly rather than waiting for an extended period.
Frequently asked questions about Hanjin package tracking issues
Why is my Hanjin tracking number not working?
Check that you entered the complete Hanjin waybill number and remove any hyphens, as instructed by Hanjin's official Tracking page. If the sender has only recently prepared the shipment, Tracking may also remain limited until Hanjin receives and processes the package.
What does a Hanjin tracking number look like?
Hanjin does not publish one universal public pattern for every shipment service. Official Tracking results show numeric waybill numbers with different lengths, including 12-digit and 14-digit identifiers. Use the exact waybill number supplied with your shipment instead of relying on a single assumed length or prefix.
Why has my Hanjin package tracking stopped updating?
A package may be moving between terminals without generating a new customer-visible scan, or an international shipment may be awaiting information from a local delivery partner. Weather, customs, weekends and operational conditions can also create gaps between Tracking events.
How long does Hanjin international delivery take?
For exports from South Korea using Hanjin international express, the company lists approximately 3 to 5 business days for STANDARD SERVICE and approximately 5 to 7 business days for ECONOMY SERVICE. Customs and other destination-country procedures can affect the actual delivery date.
Does Hanjin deliver domestic packages the next day?
Hanjin lists nationwide next-day delivery among the services offered through its corporate parcel network, but this is not a universal guarantee for every package. The actual delivery schedule depends on the shipment service, acceptance time, destination and operating conditions, and some island or mountainous areas can require additional time.
What do the Hanjin Tracking stages mean?
Hanjin's shipment results can show the package being accepted, entering a terminal, moving between terminals, reaching the destination terminal, departing for final delivery and being delivered. The exact sequence displayed depends on the scans recorded for the individual shipment.
Can I Track an international Hanjin package after it leaves South Korea?
Tracking can continue when Hanjin or its delivery partners provide shipment events. Hanjin states that local overseas delivery progress is based on information supplied by the local delivery company, so the frequency and detail of updates can differ after the package reaches another country.
What should I do if my Hanjin shipment is delayed?
Check the latest package tracking event first and compare the shipment with the expected period for the booked service. If the delay continues or the status suggests a delivery problem, contact Hanjin with the waybill number. Domestic parcel enquiries can be made through 1588-0011, while international express enquiries can be directed to 1588-1612.
Who should I contact about Hanjin international customs problems?
Hanjin directs international express customs enquiries to its Global Customer Center at 1588-1612. Have the waybill number and any customs or shipment documentation available when contacting support.
What should I do if my Hanjin package is damaged or lost?
Contact Hanjin as soon as possible and keep the waybill number, shipment details and evidence of damage or value available. For international express shipments, Hanjin states that compensation claims must be submitted within 14 days of the delivery date or scheduled delivery date.
How can I contact Hanjin about a Tracking problem?
For domestic parcels in South Korea, call 1588-0011 or use Hanjin's online support and chatbot services. For international express shipments, call 1588-1612. Hanjin's telephone support is generally available on weekdays from 09:00 to 18:00, while its parcel chatbot provides 24-hour automated assistance.
Monthly Delivery Performance for Hanjin – September 2026
Our comprehensive monthly delivery report for Hanjin in September 2026 is based exclusively on shipments confirmed as delivered, detailing the fastest, average, and slowest transit times from origin to destination. Shipments still in transit are excluded to ensure accurate and reliable insights.
| From | To | Delivery Time |
|---|---|---|
 KORSouth Korea |  UnknownUnknown |
|