Yanwen Express is an integrated service provider of comprehensive e-commerce logistics solutions in China, offering direct services in 50 cities across the country. Its cross-border logistics routes connect to 200 countries and regions worldwide. Yanwen aims to establish a global e-commerce logistics service network suitable for the development of global e-commerce, based on a scientifically advanced logistics system composed of independently developed operating systems and intelligent logistics equipment.
Yanwen Logistics serves as an intermediary between Aliexpress, eBay, Wish sellers, and destination countries' postal services. The company picks up packages from sellers, transports them across China, and hands them over to the destination country's postal services.
Yanwen is headquartered in Beijing, China, and has a vast network of branches and distribution centers worldwide. This extensive global presence enables the company to provide seamless and efficient delivery services across the globe.
What are the delivery services offered by Yanwen?
Yanwen provides a variety of delivery services to cater to the needs of its customers. Some of their main delivery services include:
- Express Mail Service (EMS): A fast and reliable international mail service for sending documents and merchandise, EMS is ideal for time-sensitive shipments.
- Parcel Delivery: Yanwen's parcel delivery service is a cost-effective solution for shipping parcels both domestically and internationally, offering flexibility for various package sizes and weights.
- E-commerce Logistics Solutions: This service targets e-commerce businesses, offering end-to-end logistics solutions that streamline the entire shipping process, from order fulfillment to last-mile delivery.
- Air Cargo: For larger shipments, Yanwen offers air cargo services, providing speedy international delivery for bulkier items or commercial goods.
- Sea Freight: Yanwen's sea freight services are a cost-effective option for shipping large quantities of goods over long distances, suitable for both businesses and individual customers.
- Warehousing and Distribution: To support businesses with inventory management and order fulfillment, Yanwen provides warehousing and distribution services, including storage, packaging, and shipping.
- Customs Clearance: Yanwen assists customers with the customs clearance process, ensuring that shipments comply with international regulations and requirements.
These diverse delivery services make Yanwen a comprehensive logistics and shipping provider, catering to the needs of customers worldwide.
How does Yanwen shipment tracking work?
Yanwen's shipment tracking system enables customers to monitor their parcels by entering a unique tracking number. This tracking number is provided upon the shipment's dispatch and can be used to access up-to-date information about the parcel's status, location, and estimated delivery date.
How to track Yanwen shipments?
To track Yanwen a shipment, enter the tracking number in the field above, click the "Carrier" button, and select "Yanwen" If you're unsure which carrier is handling your shipment, let the system choose the carrier automatically on your behalf. After that, click the "Track" button, and you will be redirected to the tracking results page. Here, you will find detailed information about your shipment, including locations and dates.
What do Yanwen tracking numbers look like?
Yanwen's tracking numbers typically come in two formats:
- A combination of 13 alphanumeric characters, beginning with 2 letters, followed by 9 digits and ending with "YP" (e.g., UB123456789YP)
- A series of 17 alphanumeric characters (e.g., LP001234567890123)
These tracking numbers can be used to track the shipment through Yanwen's official website or using out package tracking platform.
Yanwen shipment delivery time
Yanwen strives to offer efficient and timely delivery services. The delivery time depends on the destination country and the chosen shipping service. Here are some examples of delivery times to the top 12 countries that utilize Yanwen's services:
- United States: 7-15 business days
- United Kingdom: 7-15 business days
- Australia: 10-20 business days
- Canada: 15-25 business days
- France: 7-15 business days
- Germany: 7-15 business days
- Italy: 10-20 business days
- Spain: 10-20 business days
- Russia: 15-25 business days
- Brazil: 20-30 business days
- Japan: 7-15 business days
- Saudi Arabia: 15-30 days.
Please note that these delivery times are estimates and may vary depending on factors such as customs clearance, peak shipping periods, and local postal services.
Frequently Asked Questions
How long does it take for Yanwen to deliver shipments?
Delivery times vary depending on the destination country and the chosen shipping service. Generally, Yanwen shipments can take anywhere from 7 to 30 business days. However, factors such as customs clearance, weather, and holidays can affect delivery times. For more accurate estimates, refer to the information provided when booking your shipment.
Why is my Yanwen tracking information not updating?
If your Yanwen tracking information is not updating, it could be due to several reasons, such as:
- The package is in transit, and there haven't been any new updates.
- There may be a delay in updating the tracking information.
- Your package is waiting for customs clearance, which can cause temporary delays in tracking updates.
In most cases, tracking information should update within a few days. If it doesn't, you can contact Yanwen's customer support for assistance.
What should I do if my Yanwen shipment is delayed or lost?
If your Yanwen shipment is delayed or lost, follow these steps:
- Verify the tracking information to ensure there are no recent updates.
- Check with your local post office or customs office, as they may be holding the package for various reasons.
- If you still cannot locate your shipment, contact Yanwen's customer support and provide your tracking number and relevant details. They will help you resolve the issue or launch an investigation if necessary.
How do I contact Yanwen if there is an issue with my shipment?
If you encounter any issues with your shipment or require assistance with shipment tracking, you can contact Yanwen's customer support through the following channels:
Can I change the delivery address for my Yanwen shipment after it has been shipped?
Once your Yanwen shipment is in transit, it may be challenging to change the delivery address. However, you can contact Yanwen's customer support and provide your tracking number along with the new delivery address. They will try their best to assist you, but there is no guarantee that the address can be changed successfully.
What happens if I'm not at home when my Yanwen shipment is delivered?
If you are not available to receive your Yanwen shipment, the delivery personnel may leave a notice with instructions for redelivery or pickup. Alternatively, they may attempt to deliver the package to a neighbor or leave it in a secure location. It is essential to check your tracking information and follow any instructions provided by Yanwen or the local delivery partner.
Can I expedite my Yanwen shipment?
Yanwen offers various shipping services with different delivery times, including Express Mail Service (EMS) for faster international delivery. To expedite your shipment, you must choose a faster shipping service when booking the shipment. Once the package is in transit, it may not be possible to change the shipping service or speed up the delivery.
How do I file a claim for a damaged or missing item in my Yanwen shipment?
If you receive a Yanwen shipment with damaged or missing items, you should:
- Keep all packaging materials, including the outer box, inner packaging, and any damaged items.
- Document the damage by taking clear photos of the packaging and the damaged or missing items.
- Contact Yanwen's customer support with your tracking number, a description of the issue, and supporting photos.
- Follow the instructions provided by the customer support team to file a claim.
Please note that claims should be filed as soon as possible after receiving the shipment, as there may be time limits for submitting a claim.
Examples of statuses which Yanwen shipment tracking passes
|Accepted by Evri Gateway|
|Accepted for transportation by Post|
|Accepted for transportation by postal service|
|Arrival at EGYPT inward office of exchange|
|Arrival at GEORGIA inward office of exchange|
|Arrival at ISRAEL inward office of exchange|
|Arrival at MOZAMBIQUE inward office of exchange|
|Arrival at OMAN inward office of exchange|
|Arrival at PAKISTAN inward office of exchange|
|Arrival at USPS Regional Facility|
|Arrival at delivery office|
|Arrival at export hub|
|Arrival at inward office of exchange|
|Arrival at outward office of exchange|
|Arrival distribution office|
|Arrival from abroad|
|Arrival in transit country|
|Arrival to Office of Exchange|
|Arrived At Destination Facility|
|Arrived Post terminal|
|Arrived at destination country|
|Arrived first transit airport|
|Arrived from hub to destination branch|
|Arrived in PTT Work Place|
|Arrived in destination country|
|Arrived in transit country/region|
|Arrived sorting center|
|At parcel delivery centre|
|Available for pick up|
|Awaiting for transit to final delivery office|
|Batch delivery to carrier|
|Being held by post office|
|CUSTOMS CLEARANCE MX|
|Can be collected at|
|Cargo manifest received|
|Consignee information is required|
|Consignee notified - Ready for collection+ICE Details|