Moldova Post, officially known as Posta Moldovei, is the national postal operator of the Republic of Moldova. Founded in 1993, the organization has been the backbone of the Moldovan communication and logistics infrastructure, ensuring prompt and reliable postal services to both individual and corporate customers. Its headquarters are situated in Chișinău, the capital city of Moldova.
With its robust network of post offices across the country, Moldova Post has been instrumental in connecting Moldovans, irrespective of their location. From delivering letters, parcels, and financial documents to remote rural areas, to providing advanced digital services in urban centers, Moldova Post plays a critical role in the nation's socio-economic development.
Moldova Post's commitment to embracing digital technology has been pivotal in improving its services and enhancing customer experience. Now, customers can track their shipments online, giving them real-time updates and peace of mind about their parcels' whereabouts.
Services Offered by Moldova Post
Moldova Post offers a wide range of services designed to cater to the diverse needs of its clientele. These include the delivery of letters, parcels, and express mail, both domestically and internationally. In addition to these basic postal services, Moldova Post also provides financial services such as money orders and postal transfers. They also offer commercial services, including advertising, direct mail, and retailing of various goods.
One of the standout features offered by Moldova Post is their online shipment tracking service. This allows customers to track their parcels in real time, from dispatch to delivery, providing them with peace of mind and control over their shipments.
Tracking Shipments with Moldova Post
Moldova Post provides an online tracking system for its customers. This system allows customers to monitor the journey of their parcels from dispatch to delivery. All they need to do is input the unique tracking number assigned to their parcel at the time of postage on the Moldova Post website.
How to Track Moldova Post Shipments?
To track a Moldova Post shipments, enter the tracking number in the field above, click the "Carrier" button, and select "Moldova Post" If you're unsure which carrier is handling your shipment, let the system choose the carrier automatically on your behalf. After that, click the "Track" button, and you will be redirected to the tracking results page. Here, you will find detailed information about your shipment, including locations and dates.
What does a Moldova Post Tracking Number Look Like?
A Moldova Post tracking number typically comprises 13 alphanumeric characters. It starts with two letters, followed by nine digits, and ends with 'MD'. An example of a Moldova Post tracking number would be 'RR123456789MD'. This unique identifier allows for individual tracking of each parcel throughout its delivery journey.
Moldova Post Delivery Times
The delivery time for Moldova Post services varies based on the type of service chosen and the destination of the package. For domestic shipments, the delivery typically takes 2-3 business days. However, for international deliveries, the duration can range from 7 to 21 business days, depending on the destination country and customs procedures.
For instance, a parcel sent from Chișinău to Bălți, two major cities in Moldova, would usually be delivered within 2-3 business days. Conversely, an international shipment to a country like the USA could take anywhere between 7-14 business days, subject to customs clearance and exact location within the country.
Contacting Moldova Post
If you have any issues with your Moldova Post shipments or require additional information about their services, you can reach out to the customer service team. For those residing within Moldova, please call the toll-free number 1310. If you are reaching out from outside Moldova, dial +373 22 270 044.
For further inquiries or to report issues via email, you can write to [email protected]. Remember to provide as much detail as possible about your concern, including relevant tracking numbers, to ensure efficient assistance from the customer service team.
Frequently Asked Questions about Moldova Post Shipment Issues
What should I do if my Moldova Post shipment tracking isn't updating?
If your Moldova Post shipment tracking status hasn't updated in a few days, it could be due to the parcel being in transit between tracking points. However, if the status remains unchanged for more than five business days, it is recommended to reach out to Moldova Post customer service for support.
What does 'In Transit' mean for my Moldova Post shipment?
'In Transit' status for your Moldova Post shipment indicates that the package is on its way to the delivery address. The status will be updated as the parcel advances through the various stages of the delivery process.
What should I do if my Moldova Post shipment is delayed?
If your Moldova Post shipment is delayed beyond the estimated delivery time, first check the status using your tracking number. If the tracking information hasn't updated in several days or if the delay is considerable, it's advisable to contact Moldova Post customer service for further assistance.
What should I do if my Moldova Post shipment's status says 'Delivered', but I haven't received my package?
If your Moldova Post tracking information shows 'Delivered', but you haven't received your parcel, it's a good idea to check with your neighbors or your local post office. If you still can't locate the parcel, reach out to Moldova Post's customer service for further help.